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On 6-29-2017, a second dispute was filed and provisional credit applied to customer's accountWe provided this information to the customerPer REG E regulations, there are timeframes for the dispute processWe are monitoring this until the final resolution

I feel discriminated against, I think I at least deserve an explanation of why my accounts were closed I understand they have the right to do business with whom they chose, but to close my accounts with no explanation its unacceptableI've been a loyal customer for over years and for it to end this way is disturbing

PNC Bank, N.Aresponded to [redacted] on June 28, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] *** on March 30, 2017, and considers this matter addressed

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted]

PNC Bank, N.Aresponded to Mr [redacted] on December 19, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on 4-18-17, and considers this matter addressed

February 13, 2017- Please accept this as an acknowledgement of receipt of the above referenced inquiryPNC Bank has referred this inquiry to its affiliated broker-dealer for review and resolution directly with the customerThank you for bringing this matter to our attention

PNC Bank, N.Aresponded to Mr [redacted] on 7-8-and considers this matter closed

PNC responded directly to [redacted] on January 9, 2016, and considers this matter addressed

October 19, PNC Bank, N.Aresponded to [redacted] on October 19, 2015, and considers this matter addressed Thank you, ACB PNC Bank

A little while go, I filed a complaint with the Revdex.com about my account at pnc bankThey responded to help me resolve unauthorized charges and said a credit would be issued to my cardTwo months have passed by, and I still haven't seen the credit posted on my accountFurther more, I never received my bank card since filing my first compalaintThey claimed that they sent the bank card to me months ago, but I never received itI am working in [redacted] now, I need them to issue a credit to my account for the unauthorized charges as promised, and ship the bank card to me in ***It's been months, and I have not received the credit on my account or the bank cardMy name is [redacted] , my e-mail address for the account is [redacted] I need them to issue a credit to my account for the unauthorized charges as promised, and ship the bank card to me in ***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I'm thankful that you exist and can continue to provide valuable service to consumers Regards, ***

10-29- PNC contacted the customer to resolve the complaint Thank you, Julie L***

February 21, [redacted] ***RE: Revdex.com Case Number [redacted] Dear Mr [redacted] :This is in response to your complaint filed on November 20, 2017, with the Revdex.com regarding the Spend account ending in xxxx (the “Account”) which is part of your PNC Bank, National Association (“PNC”), Virtual Wallet with Performance SpendI attempted to contact you by telephone on November 21, 2017, but was unsuccessful in reaching youI appreciate the opportunity to address your concerns.In your complaint, you expressed concern about an ATM deposit issue, the subsequent transaction dispute process, and being charged overdraft fees after not being provided provisional credit during the transaction dispute processPNC denies that any wrongdoing occurred.As an initial matter, provisional credit is not always provided when a customer files a disputeOn September 9, 2017, when you filed a dispute in relation to a $xxx.xx transaction, as a courtesy, you were provided immediate provisional credit.On November 18, 2017, PNC received a dispute from you alleging an error related to an ATM cash deposit in the amount of $xx.xx that did not post to your Account on November 18, Upon receipt of this dispute, PNC began a review into the disputed transaction but not provide you with immediate provisional credit.PNC reviewed this matter and determined that the ATM dispute review process and subsequent final credit of funds were completed properlyOn November 21, 2017, as a result of our review, PNC determined that an error did occur with the ATM in question and final credit in the amount of $xx.xx was issued to your Account and written notification of this was mailed to your address of recordIn addition, my review of your Account determined that no fees were assessed to your Account related to this transaction.On behalf of PNC, I apologize for any inconvenience you may have experiencedIf you have any further questions regarding this issue, please feel free to contact me directly at xxx-xxx-xxxx, extension xxx-xxx-xxxxI am available Monday through Friday from 8:00am to 5:pm, Eastern Standard Time.Sincerely,XXXXXXXX XXXXXPNC Executive Client RelationsRE: PNC Reference Number XXXXXXXXXXXX

To Whom It May Concern: PNC Bank, N.Aresponded to [redacted] on March 21, 2016, and considers this matter addressedSincerely, Andrea C [redacted] Executive Client Relations PNC Bank

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The bank offers no solution to the issue Regards, [redacted] ***

PNC Bank, N.Aresponded to [redacted] [redacted] on 2/16/16, and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI have been leaving them voicemails and they have not answered any of themI mailed out the authorization form Regards, [redacted] ***

PNC Bank, N.AResponded [redacted] on May 23, 2016, and considers this matter addressed