Idea Buyer, LLC

We understand Mr*** frustrations as we too are disappointed that the product did not take off as Idea Buyer list money on the investmentAs stated in our contract with Mr*** under Article Four Number (Attached), we can never promise or guarantee financial gainFurther, we believe that we believe that we have addressed all of the concerns in Mr*** prior closed complaint

I am rejecting this response because: I have yet to be contacted by IdeaBuyer, nor have I been able to get in contact with themAll phones are either disconnected or voicemails are full or are not receiving incoming callsI have sent numerous emails with no response in regards to the status of this projectI would like to know exactly what they feel they have completed within the last year, as I have not seen anything of substance to justify their terms of the contractI am seeking full refund of our investment
Regards,

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID 12047190, and find the resolution is satisfactory to me
Regards,
*** ***

I am rejecting this response because:The conversation today was very helpful and a move in the right
direction to open the door for further discussionsHowever we still have a lot of ground to cover to bring this to resolution? Thank you for the information and assistance
Regards,
*** ***

Complaint: ***
I am rejecting this response because: ? The only thing Idea Buyer does is take $and pepare a few documents but only after you send them an email first and then they send an e-blast out to a few manufacturers associated with the productThat's all they doI never received an update from them for several months until I emailed them FIRST, then hours later I received a drawing that looked like it was literally thrown togetherI'm not disputing the email exchange over the last years because I remember sending them all? The nature of my complain is similar to all of the other complaints, they have tons of files on record frim different people but they do little to nothing to promote it as they say they doNice try John??
Regards,
*** ***

Hello,? We had an in person meeting with *** *** in our office on FridayFrom the meeting I believe all of his issues were addressed and there are no further issues at this time.?

Idea Buyer has created and delivered all of the deliverables in Mr***’s contract and proposal.? ? In addition, we have created multiple prototypes of his product that have been shown to retailers in the product’s retail spaceEach improvement to the design was based on input from
Mr***, vendors, and/or other potential customersWhile we agree it is unfortunate that no retailer has pursued this product, our agreement is very clear that we cannot in any way guarantee success for any productFinally, we still believe this to still be a viable product with potential in retail, which is why we extended Mr***’s agreement to keep the door open for interest

We are sorry to hear about your concerns regarding your experience with Idea BuyerIn order to properly address them, please provide detailed information regarding the aforementioned interactions

Upon further review of the complaint, we noticed that it was the same complaint that was submitted 10/10/This has been resolved since and we have continued to go above and beyond.? After the initial complaint he has been in constant communication withOur outreach director has emailed him
numerous times and has not heard any negative feelings from himHer last communication was on October 11, and she was in the process of performing another outreach report for him as I talked to her.? On another note the contract that we signed with Nicholas was a month contractWe have gone above and beyond our contractUs continuing to reach out to buyers even after his contract because we do believe in it.? As per his contract we can not guarantee financial gain, that does not mean Idea Buyer hasn't positioned him in the best possible light to potential buyers.?

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint:
I am rejecting this response because:The deal was only agreed upon because we requested that the proposals be added to the contractThe proposal or Offer stated the specifics of what Idea Buyers were offering and whenIt gives a six to nine month timeline and without that we would have not agreed to the deal and spoke in detail about it with *** ***, my Attorney Mr***, *** ***(Member of my organization) and myselfAs you can see on Page of their contract this was addedWithout this being add to the contract and our understanding that the APP would be completed by December no later than March we would have never agreeIdea Buyer has never produced a product that works the correct way or performs the services that we agreed on
Regards,
*** ***

My complaint is about being Misled by Idea Buyer that I should see an income within 4-monthsBy Eric C***I have the emails saved to prove thisInitial cost8500$Total loss of over 100,000$Due to me having hope that my invention would make it into the mass marketAs I was toldTo be honest I've lost a conservative estimate of 140,000$ dollars having confidence that Idea Buyer would bring my invention to marketI've emailed the corresponds I had with Jess M***

*** *** became a client of ours on March 16, 2015, and the contract which she is referencing in this complaint is expired by several monthsWe have continued to work on the client's behalf free of any additional charges during this period of expiration*** is not a client of ours and does
not have any contract with Idea Buyer LLC, so why she is referencing her personal financial situation is confusing to us unless she paid for ***’s package which is not something that would affect our relationship with our client ***.***’s contract and proposal are both attached and so is all of the work we have completed throughout this process which is outlined below:Over emails sent back and forth communicating with the client, and over a dozen phone calls placed as well.Professional Branding - which is not included in her proposalProfessional Market Research - also not included but we did free of chargeProfessional Business Case - also done for her free of chargeProfessional Website - several designs which we can send for verificationThe website we spent several months revising based on the clients requests***Professional Trademark filingProfessional video - this was additional to her package, she was not happy with it and ended up requesting a refund which we provided herProfessional high res creative assets - given to her by requestProfessional sell sheet for marketing purposesProfessional outreach to over nurse practitioner associations and nursing universities by requestWe are also aware of the items in her proposal which we have in process and when we discussed with the client the contract being expired and offering an extension the client refused to allow us to continue with the original agreementShe continued to push on a new strategy while also saying we have not done anything yet which is completely not accurateWe want to find a way to work together but as we described during our last couple of calls and emails we cannot offer a full refund after doing years of work and going above and beyond what is included in our contract and proposalAny items the client is not satisfied with in our original agreement we are willing to honor and resolve

After speaking with Ms*** we feel we have resolved this issueShe has stated that her complaint has been addressed and will be retracting her complaint with the Revdex.com

We appreciate your expressed concernIdea Buyer would like more information from *** *** regarding
records to support his statements "fraudulent and dishonest interactions" along with "intellectual piracy" as we are concerned about these statements and need more information to properly address themOur records indicate the following:March 2017- Contract SignedApril 3, 2017- First Logo CreatedApril 9, 2017- Market Research CompletedMay 3, 2017- Second Logo- Revisions of V1May 13, 2017- Additional Logo revisions requested from *** ***May 25, 2017- Easy Excision Copy createdMay 31, 2017- ProConcept Prototype AssessmentJune 7, 2017- Request to make changes and additions to the product by *** ***.June 8, 2017- Third Logo created- With revisions to V2June 9, 2017- VRenders createdInternal review and request for updates.July 5, 2017- VRenders completed with changes.July 14, 2017- Request for changes to VRenders.August 16, 2017- Initial Website Design createdAugust 31, 2017- Render revisions requested by *** ***September 4, 2017- VRenders with revisions completed.September 15, 2017- Render revisions requested by *** ***September 18, 2017- VRenders with revisions completed.September 19, 2017- Render revisions requested by *** *** and VRenders with revisions completed.September 22, 2017- VRender approved.October 3, 2017- Render revisions requested by *** ***October 13-25, 2017- Render revisions and corrections made internally and sent to *** ***.November 9, 2017- *** *** provided insight for more accurate renders.November 16, 2017- VSell sheet completedVPackaging completed.November 17, 2017- Line drawings completed.January 22, 2018- Render was approved.January 25, 2018- Revisions on packaging, sell sheet and copy were requested by *** ***.January 2018- Copy revisions completed.January 29, 2018- *** *** requested line drawing revisions.January 20, 2018- VSell sheet and VPackaging completed.February 8, 2018- Line drawing revisions completedAdditionally, *** *** requested revisions to copy, sell sheet and packaging.February 9, 2018- VCopyVSell sheet and VPackaging completed.February 15, 2018-? ? Idea Buyer requested provisional patent from *** *** in order to file Utility Patent supported from original claims and to include product changes.February 20, 2018- Idea Buyer requested provisional patent from *** *** in order to file Utility Patent supported from original claims and to include product changes.After several requests were made to *** *** for the provisional patent, explaining that in order to file a Utility Patent, we would need the claims made in the provisional, *** *** refused to provide the information.? On several occasions, Idea Buyer attempted to help *** *** by explaining how the patent filing process workedWe are still happy to file a Utility Patent for *** *** and would still need his provisional patent to do soIdea Buyer has record of at least three occasions where a phone call with *** *** was requested to better understand his concerns and explain anything that was not properly explained through email, but all were declined by *** ***.It is our understanding that the reference to marketing materials was misinterpretedCreating the branding, logo, sell sheet and website would all be used for marketingWe apologize if this was unclear to *** ***.After several inappropriate emails to Idea Buyer staff, our legal counsel recommended that for the well-being and safety of our employees, we part ways with *** ***.? *** *** was contacted by our company attorney and asked to cease communication with our team and to only speak directly with him*** *** was offered a separation agreement along with a partial refund for work that had not been completedDays following, *** *** continued to send harassing and threatening emails to Idea Buyer employees.Our original offer of separation, provided by Idea Buyer's attorney, still stands.?

we had a call with her this morning and she is giving us until? Friday? to give her a deliverable she is satisfied with and we will have another call with her? Friday? morning

I am rejecting this response because:? I provided Revdex.com with several emails as? proof to what I have been? through with Idea BuyerEvery failed contact with the companyI paid the company $not because the company requested "all that I could come up with" All Idea Buyer has provided were datesI sent you guys actual emails and I beg the Revdex.com to look further into thisIf they see no problems with the website that was allegedly created a year and a half ago how is that if you go to www.official***.com and hit the Events tab there is something in there in an entire different languageI tried to translate the language and it is talking about a? Super Bowl while half of it could not be translated on my translation appAlso I provided several emails to idea buyer showing that I was contacting the company? multiple times about problems with the siteNo one at the company ever asked or told me to provide my own reviewsI was new to this whole thing and the company took advantage of thatIdea Buyer says they? fulfilled their end of the contractHow is that when I contacted of the companies on their list that they say they outreached to and all of them said they had never heard of ***? of those actually asked me to send over some of my stuffSo what did Idea Buyer actually do other than give me the run around? The company offered me months of free service which I declined? because I had not heard anything from the Company since? August They did not even contact me at the end of our contract with an? update on what they were or were not able to doThey just left me hanging, as they had been doing the entire duration of the contractPlease Revdex.com look more into what I am sayingAlso I found out that their are other people who have been lied to by this company in the past years and they have multiple issues? similar to mineI know that Idea Buyer has not done what they promisedI spent? a lot of my savings just to get a bunch of liesAgain I provided? multiple emails to the Revdex.com showing what I saidAll Idea Buyer has provided are datesCould the Revdex.com please ask that they provide emails backing what they are saying? Please, I have done so.?
Regards,
*** ***

I am rejecting this response because: I never received this new sales sheet they sent youI attached the one they sent meThe picture of the label in Japanese was one of four labels they attached here was the only one not in EnglishAbout Tiothey attached here is from my web page they just copied itIdea over they attached is also mine Mr W*** attachment was in August and after I told them that I will be in the States at that timeList of ingredient ? attachment was mine I sent *** *** Doc, I never received, *** *** Market research and financial, I never received and the file was made July 22nd, I had asked many time to send me what they have done, From talking to MR, C*** at the beginning; on the phone, I told him I DO NOT want the label changed but they did, I told MrW*** this after they send the changed label then they send me a sales sheet with the logo change I requested not to do two times beforeAfter telling them the importance of *** ** *** *** and that it is the key point to my product; they left it out of the sales sheetThey also started to say that this is my fault for being so behindI did have a web page with all the information that they required to do their job, I also sent sample in May to Mr C*** but after I told them I will travel; at the beginning of July, MrW*** requested more samples the day before I was leaving for my trip to the States and they blame me for getting the second set of samples lateThen I am switched to a new person; Mr G*** and the process started all over againFor me as a business minded person, I can't work with people who are not listening to the customer, making repeated mistakes, can't understand my product and have no idea what they are doingIf I did the same thing to my customers I would not have a businessFor a product that is already branded, already making sales and has something no other product has; should be easy to doJust put it on shelvesI was told by MrG*** that they are on track for a nine month launch but the product only needs a pipeline to the customer which they hadn't providesAfter I started to get very disappointed with them is when they started to do things, so if I never asked I might still be waiting for work doneThis is not a business I feel is good for *** *** and its futureI just want this ended and get my money backThey say they have done work but they are just copying and pasting; their words not mineMr G*** set up a call time of next week but never calledThen they said the number was wrong, but I had spoken to MrC*** on the phone before, so not having the correct number is my fault? Then I contacted them to find out why they didn't call and they told me the number didn't work; over a a week later, after I contacted them to ask why they didn't callTo me this is not a professional way of doing businessThe customer should not have to request to see work three months after contract was sigh and paid for, a customer should not have to keep repeating himself over and over again, ? a customer should not have to play the blame game and pointing fingersIf they were under my payroll, they would have been relieved of position a long time agoI am in eight different countries now and six of them have been set up in the past month and a half, with sales increasing and my brand getting more attention but I still have not gotten any sales from them at allI even have sales from the States that I made myselfWhat is taking them so long to get my branded product to market? I feel since I am in a different country that they feel I am not a priority and have been put on the back burner till I started to complain and asked for my money back; then they started to move on itIs this proper business ethics? I don't think soYou can see the progression of there work in the attachment I had sent with this emailThank you for your time, *** ***, CEO, President and Founder of *** *** International
Regards,
*** ***

Revdex.com:I have reviewed the response made by the consumer in reference to complaint ID .***, and find that Mediation is necessary.Thank you

*** *** became a client of ours May 29, 2015, and attached is the proposal and contract terms he agreed toThroughout the Summer of 2015, we had several conversations around the background and goals of our partnershipOur team developed multiple version of product information sheets
which *** reviewed, suggested changes, and eventually approved for marketing purposes ie landing pagesDuring the two years of being partners we have requested from *** shared credentials or admin access on numerous occasions and from multiple team members to allow our marketing and development team access to be able to perform our affiliate marketing dutiesThe basis of our affiliate marketing does requires us to do trackingThe client suggested a cloud based service that our marketing and development team does not utilizeWe use Google Analytics for tracking and have generated proven results in our marketing effortsIn our over ten years of being in business we have created, managed, and grown hundreds of websites and have websites that are currently generating thousands of leads on a monthly basisOur most successful partnerships have a strong foundation of trust which allows us to perform and generate growth and results for our clients - in this form of marketing - our clients always provide us with one of the following options - login credentials or creating an admin account for our team with access to what we needWe have researched and organized several lists of affiliate strategies and have been ready to implement, track, analyze, and tweak based on performance for these but without cooperation from the client we have not been able to move forward on any of our strategies

Mr***,? ? ? I'm sorry you didn't enjoy your experience with our companyWould you mind if I called you to discuss your situation in detail so I can use your information to improve our processes?Thank you,Eric C***