Industrial Chem Labs & Services

Industrial ChemLabs & Services Inc (ICL) is unable to locate information regarding this complaint please have them provide invoice numbers Once we receive them ICL has appropriately responDebra H***

[redacted] , Our records show we issued a call tag on to retrieve the product from the complainantOnce the product is returned to our location a credit then will be issued Sincerely, Debra H***

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Nov**, MrH [redacted] of ICL spoke with *** [redacted] regarding our Snow Melt The price, quantity and terms were discussedOur representatives never state "Free Sample"Butch R*** has spoken with the complainant and has agr [redacted] to authorize a [redacted] calltag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL w [redacted] issue creditSincerely, Debra H***

[redacted] Industrial ChemLabs & Services Inc ( ICL) has reviewed the above mentioned complaint and provide the following : On Nov **, MrH [redacted] spoke with [redacted] regarding our Vanilla odor controlThe price, quantity, and terms were discussedOur representatives never state " Free Sample"Butch R [redacted] has spoken with the complainant and has agreed to authorize a [redacted] calltagPlease have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL will issue credit Sincerely, Debra H***

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Incregarding complaint ID [redacted] .Sincerely, [redacted] *

Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: [redacted] was using our Sewer CleanerOn April **, [redacted] of ICL spoke with [redacted] prior to the last shipment leaving our facility confirming the delivery and amount [redacted] has spoken directly with [redacted] and from a customer service perspective, ICL will authorize a [redacted] calltag Please have the customer place the product in a card board box and ready for pick up within the next 3-business days Then [redacted] is to withdraw the complaint

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On April *, 2013, MrR [redacted] of ICL spoke with [redacted] regarding our Carpet Cleaner The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch ReedOur representatives never state "Free Sample"Butch Reed has spoken with the complainant and has agreed to write the balance offThen [redacted] is to withdraw the complaintSincerely, Debra H***

Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: ICL has chosen to write the balance off for this orderSincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I did speak with a representative from the company today, however he is still claiming they did not state free samples and do not call and harass people regarding the product However, so far today after speaking with that individual, we have received calls on our Do Not Call registered emergency phone number again, one in which a sales repnamed Jeff claimed he spoke with the supervisor earlier today and we placed an order for weed killer! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] Butch R [redacted] of Industrial Chem Labs & Services Inc (ICL) has spoken with [redacted] and was instructed to keep the latest shipment at no cost to her [redacted] preferred speaking with [redacted] and myself and may or may not withdraw her complaint At this time ICL considers this matter resolvedSincerely,Debra

Industrial ChemLabs & Services Inc(ICL) can provide the following information regarding the above mentioned complaint [redacted] from University View Apartments was using our Sewer CleanerOn June **, MrR [redacted] of ICL spoke with [redacted] prior to the last shipment leaving our facility confirming the delivery and amountFrom a customer service perspective ICL, Butch R [redacted] has written of the balance on the accountIn addition, ICL has placed them on a DO NOT CALL LIST.Sincerely,Debra H***

Industrial Chem Labs & Services Inc (ICL) show that this matter was resolved in March The complainant returned the goods, full credit was issued and they have a zero balance According to the conversation between [redacted] and [redacted] this complaint was to be withdrawn

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On May *, 2015, [redacted] of ICL spoke with [redacted] regarding our Disinfectant The price, quantity and terms were discussed as well the request to email the MSDS that dayOur representatives never state "Free Sample"Butch R [redacted] has spoken with the complainant and they agreed to return the product at their costsThen [redacted] is to withdraw the complaintSincerely, [redacted] ***

[redacted] Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: *** from Country inn & Suites was using our Carpet CleanerOn Feb*, *** [redacted] of ICL spoke with [redacted] prior to the last shipment leaving our facility confirming the delivery and amountButch Reed spoke with *** and customer service perspective ICL will authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] will withdraw the complaintSincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Jan**, MrP [redacted] of ICL spoke with [redacted] regarding our Concrete CleanerThe price, quantity and terms were discussedOur representatives never state "Free Sample"Butch R [redacted] has spoken with the complainant and has agreed to authorize a UPS call tag [redacted] will confirm the issued has been resolved

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The item has not been picked up to be returned yet They have not followed through with having it picked up: therefore I am not withdrawing my complaint In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Oct.**, MrD [redacted] of ICL spoke with [redacted] regarding our Sewer Cleaner The price, quantity and terms were discussedOur representatives never state "Free Sample"Butch R [redacted] has spoken with the complainant and has agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] is to withdraw the complaintSincerely, Debra H***

[redacted] Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: [redacted] from [redacted] was using our Concrete CleanerOn Nov **, [redacted] of ICL spoke with [redacted] prior to the last shipment leaving our facility confirming the delivery and amount [redacted] has spoken with the complainant andhas agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] is to withdraw his complaint.t 3-business days.Sincerely, [redacted] *** From a customer service perspective ICL will authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick upwithin the next 3-business days.Sincerely, [redacted] ***Sincerely, [redacted] ***

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On June **, MrP [redacted] of ICL spoke with [redacted] regarding our Concrete Cleaner The price, quantity and terms were discussedOur representatives never state "Free Sample"Butch R*** has spoken with the complainant and has agreed to authorize a [redacted] calltag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL will issue creditSincerely, Debra H***