Industrial Chem Labs & Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved[redacted] [redacted] To whom it may concern;Complaint ID # [redacted] has been resolved to our satisfaction.Please contact me with any further questions or concerns.Thank you Sincerely, [redacted]

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On July **, [redacted] of ICL spoke with [redacted] regarding our Vanilla Odor Control The price, quantity and terms were discussed, our representatives never state "Free Sample"Butch R***has spoken with the complainant and has agreed to authorize a settlement of $as previously agreed to to with [redacted] on Then [redacted] is towithdraw the complaint.Sincerely,Debra H***

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Fe**, MrD [redacted] of ICL spoke with Steve Wilson regarding our Cherry Odor Control The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R***Our representatives never state "Free Sample"Butch R [redacted] has spoken with the [redacted] and has agreed to write off the balance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I agreed to withdraw the complaint since it was resolved to my satisfaction Sincerely, [redacted]

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: *** was using our Odor Control June **, [redacted] of ICL spoke with [redacted] prior to the last shipment leaving our facility confirming the delivery and amountFrom a customer service perspective ICL will authorize a [redacted] call tagPlease have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] is to withdraw the complaint.Sincerely, [redacted] ***

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Sept*, 2015MrC [redacted] of ICL spoke with [redacted] regarding our Vanilla Odor Control The price, quantity and terms were discussedOur representatives never state "Free Sample"Butch Reedhas spoken with the complainant and has agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box andready for pick up within the next 3-business daysThen [redacted] is to withdraw the complaint.Sincerely, [redacted] ***

[redacted] Industrial Chem Labs & Services Inc can provide the following up date on this complaint The complainant was informed the [redacted] is comingOnce the return is received back ICL will issue credit and email a zero balance invoiceDebra H***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , the company did issue a [redacted] call tag, only after receiving the complaint from the Revdex.com I have not yet received notification of the credit on our account Also, the company stated that they never mentioned it was a "free" sample but our employee did say "I have no purchasing authority" and they told her it did not matter because the shipment was already on the truck Our employee handled this correctly and the company should NOT have shipped to a person that says they have no purchasing authority Sincerely, [redacted]

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On June **, MrP [redacted] of ICL spoke with [redacted] regarding the Sewer Cleaner prior to it leaving out facilityButch R [redacted] has spoken with the complainant and has agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] is to withdraw the complaint.Sincerely,Debra H***

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On March *, MrD [redacted] of ICL spoke with [redacted] regarding our Eliminator (weed killer) The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R [redacted] Our representatives never state "Free Sample"Butch Reed has spoken with the Scott and has agreed to write off the balance Therefore ICL considers this matter resolved

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The man I spoke with on the phone today said they would send me a return tag AND void the invoiceHis response only states he will send the return tagI also requested he send me an e-mail verifying theses statements in writing since they told me the product was a free sample and then charged me for itI have not received an email yetI will not consider this matter resolved until the product has been returned and the invoice voided and that I have proof of both so that I will have no need for further contact with this companyThank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] [redacted] , Our records show , we issued a call tag or the product on As of a credit was issued and emailed to [redacted] We have considered this matter resolvedSincerely, Debra H***

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On May **, [redacted] of ICL spoke with Fernando G [redacted] regarding our Concrete Cleaner The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R [redacted] Our representatives never state "Free Sample"Butch R [redacted] briefly spoken with the ChristiChristi stated they returned the product and hung up on himAs of today ICL has not received the product Please have the complainant provide a tracking number to properly resolve this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Our number has not been removed as we were just contacted again by this company days ago Asked to be removed from calling list and they hung up on me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedPlease send something in writing stating that we have now have a zero balance Sincerely, [redacted]

[redacted] Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: [redacted] from [redacted] Home was using our Sno MeltOn Feb*, MrR [redacted] of ICL spoke with Shirley prior to the last shipment leaving our facility confirming the delivery and amountFrom a customer service perspective ICL will authorize a settlement of $on the disputed invoice Then Shirley will withdraw her complaintSincerely, Debra H***

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Dec**, 2014MrW [redacted] of ICL spoke with [redacted] regarding our Odor Control The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R***Our representatives never state "Free Sample"Butch R*** has spoken with the complainant and has agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] is to withdraw the complaintWe are also placing them on the Do Not Call List.Sincerely,Debra H***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]

Industrial Chem Labs & Services Inc has reviewed the above mention rejection and have mark our files to write theses two invoices off and close the account

[redacted] Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On March **, 2015, [redacted] of ICL spoke The Town of [redacted] regarding the order of Lift Station Degreaser prior to it leaving our facility [redacted] *** has spoken with the complainant and has agreed to authorize a [redacted] call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysThen [redacted] is to withdraw her complaint.Sincerely, [redacted] ***