Instant Checkmate Inc

Dear Ms*** ***d, This email is in response to the consumer complaint from Mrs*** ***; reference #***.We have received Mrs*** petition to have incorrect information removed from her Instant Checkmate reportOur information is gathered from many public sources
including local county courthouses, census bureaus, and other sources of public informationWe do not create or add to the information we obtainWhile we cannot remove specific records from her report, Mrs*** does have the option to remove her entire background report from our siteVisit www.instantcheckmate.com/optout for more informationPlease keep in mind that we do not remove sex offender location data and that her name could still appear as a possible relative or associate in another individual’s background reportIf Mrs*** would like to have her background report removed from Instant Checkmate, please provide us with the following information as it appears on Instantcheckmate.com or visit our optout page: First Name, Last Name Date Of Birth/AgeCity, State, Zip Code Possible Relatives Additional Locations If you have any further questions or concerns please contact our Customer Support at 1-800-222-or via email at [email protected] are available hours a day, days a week to assist you.Sincerely, Customer Support Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference #***.We have received your petition to have Mr*** information removed from our websiteHere at Instant Checkmate, we hold the utmost respect for each individual's privacy
and apologize for any inconveniences Mr*** may have experienced due to our servicesInstantCheckmate.com compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record." ? As per Mr*** request, his background report has been removed from Instant Checkmate’s website.Please allow up to hours for these changes to reflect on our websiteInstant Checkmate takes every reasonable precaution to ensure that all data associated with each request is suppressed; we appreciate your patience regarding this matterWe ask that Mr*** keep in mind that we do not remove sex offender location data and that their name could potentially show in another individual’s background report as a possible relative or associate.If you have any further questions or concerns, please contact our Customer Support Team at 1-800-222-or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Ms*** ***; reference #***.We’re sorry to hear that Ms*** experienced technical issues when trying access her reportOur US-based member care team is standing by 24/to provide assistance to any
customer who runs into an issue or has any questionsWe attempted to reach out to Ms*** to help her access her report, but we were unable to get ahold of her? We are sorry to hear that Ms*** was not satisfied with our servicesPer Ms*** request, her account has been cancelled and will not incur any future chargesShe has been honored a refund of $14.84, which is the total amount that Ms*** had paid to Instant CheckmatePlease allow 3-business days for this refund to process.Since the concerns mentioned in the initial complaint have been addressed, we therefore consider this matter closed? If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####Sincerely,Customer SupportInstant Checkmate

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Please be advised that this information is still published on your site on the following URL:? ***
Regards,
*** ***

Dear Ms*** *** This email is in response to the consumer complaint from Ms*** *** ***; reference ? #***.We have received your petition to have Ms***’s information removed from our databaseHere at Instant Checkmate, we hold the utmost respect for each
individual's privacy and apologize for any inconveniences Ms*** may have experienced due to our servicesI*** compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record." ? As per Ms***’s request, all of her information has been removed from Instant Checkmate’s database as of 8/25/Please allow up to hours for these changes to reflect on our websiteInstant Checkmate takes every reasonable precaution to ensure that all data associated with each request is suppressed; we appreciate your patience regarding this matter.In addition, if Ms*** would like to remove information regarding any another individuals, we request that she please submit the following information pertaining to those individuals as it appears on ***: First Name, Last Name Date Of Birth/AgeCity, State, Zip Code Possible Relatives Additional Locations If you have any further questions or concerns, please contact our Customer Support Team at ###-###-#### or via email at ***We are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Mrs*** ***; reference #***Our records show that Mrs*** signed up for an Instant Checkmate subscription for $34.78/month in April by entering in her payment informationAs a gesture of
goodwill, Mrs*** has been issued a refund in the amount of $263.45, which is the total amount paid to Instant Checkmate on the credit card ending in -***This refund has been credited back to the card that was used to purchase the monthly subscription, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed? If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ***.Sincerely,Customer SupportInstant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Dr*** ***-***; reference ? #***We request that Dr***-*** please read this response in its entirety, as we have included important refund information at the bottomInstant Checkmate.com compiles
reports from millions of public records including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as the "public record." We do apologize for any confusion Dr***-*** may have experienced regarding our servicesSome customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the caseThe service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read formatWhen a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we cannot guarantee which records will or will not show up in the final report since we are not in control of the records themselvesWe simply display records as they are provided to us.In addition, premium databases are also more expensive for us to access, so in an effort to keep our monthly membership costs down, we must charge a small, one-time access fee to compile premium reports for our customers.A premium upgrade is not required to view basic informationHowever, if the customer chooses to upgrade, their premium report may include:Civil Judgments ? ? ? ? ? Old Phone Numbers ? ? ForeclosuresCorporate Affiliations ? Email Addresses ? SSN Issuance Date/LocationWater Crafts OwnedUCC FilingsPhone NumbersProperties OwnedVoter RegistrationFlorida Accidents ? ? ? ? ? ? ? ? Professional LicensesHunting/Fishing PermitsWeapons Permits ? ? ? ? ? ? ? ? Aircraft OwnedSexual OffensesNeighborsBusiness Associates ? And Much MoreIn order to complete the Premium Upgrade process, all users must agree to the $charge by clicking the button on the bottom of the page which says, “Continue, yes I want the premium report.”The text directly to the right of this “Continue” button clearly and conspicuously reads:A one-time charge of $will be applied to the credit card on fileYou will have access to the available premium data on the PERSON searched as soon as you click the “Continue” buttonYou will be able to view this data as long as you are an active member.We get our information from local county courthouses and census bureausThis information is then uploaded to the database that we pull fromThere is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdictionThere also exists the possibility of positives, and more than one individual with the same name and basic information may match up with many other recordsFor these reasons, search results are filtered by "most likely," "likely," and "somewhat likely." The following disclaimer is also posted on every page of our website:DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq? Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire? For more information, please review Instant Checkmate Terms of UseDisclaimer of Warranties.a) INSTANT CHECKMATE DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE, THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.b) INSTANT CHECKMATE DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR PLATFORMINSTANT CHECKMATE IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE OR SERVICES.c) INSTANT CHECKMATE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISEWHILE INSTANT CHECKMATE MAKES REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLEINSTANT CHECKMATE UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION.d) INSTANT CHECKMATE DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.e) YOU ACKNOWLEDGE AND AGREE THAT INSTANT CHECKMATE OBTAINS ITS DATA PROVIDED IN CONNECTION WITH ITS SERVICES FROM THIRD-PARTY SOURCES, WHICH MAY OR MAY NOT BE COMPLETELY THOROUGH AND ACCURATE, AND THAT YOU SHALL NOT RELY ON INSTANT CHECKMATE FOR THE ACCURACY OR COMPLETENESS OF INFORMATION SUPPLIED IN CONNECTION WITH ITS SERVICESWITHOUT LIMITING THE FOREGOING, THE CRIMINAL RECORD DATA THAT MAY BE PROVIDED BY INSTANT CHECKMATE IN CONNECTION WITH ITS SERVICES MAY INCLUDE RECORDS THAT HAVE BEEN EXPUNGED, SEALED, OR OTHERWISE HAVE BECOME INACCESSIBLE TO THE PUBLIC SINCE THE DATE ON WHICH THE DATA WAS LAST UPDATED OR COLLECTEDYOU UNDERSTAND THAT YOU MAY BE RESTRICTED FROM ACCESSING CERTAIN INFORMATION AND MATERIALS WHICH MAY BE OTHERWISE AVAILABLEINSTANT CHECKMATE RESERVES THE RIGHT TO ADD MATERIALS AND FEATURES TO, AND TO DISCONTINUE OFFERING ANY OF THE MATERIALS AND FEATURES THAT ARE CURRENTLY A PART OF ITS SERVICES PROVIDED IN CONNECTION WITH A MEMBERSHIP PLAN.f) INSTANT CHECKMATE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS, COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.We apologize that Dr***-*** was not satisfied with our servicesAs a gesture of goodwill, Dr***-*** has been issued a refund in the amount of $33.60, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed? If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Dear *** *** ***, This email is in response to the consumer complaint from *** *** ***; reference ? #***We request that *** *** please read this response in its entirety, as we have included important refund information at the bottomInstant Checkmate.com compiles reports
from millions of public records including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as the "public record." We do apologize for any confusion *** *** may have experienced regarding our servicesSome customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the caseThe service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read formatWhen a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we cannot guarantee which records will or will not show up in the final report since we are not in control of the records themselvesWe simply display records as they are provided to us.We get our information from local county courthouses and census bureausThis information is then uploaded to the database that we pull fromThere is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdictionThere also exists the possibility of positives, and more than one individual with the same name and basic information may match up with many other recordsFor these reasons, search results are filtered by "most likely," "likely," and "somewhat likely." The following disclaimer is also posted on every page of our website:DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq? Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire? For more information, please review Instant Checkmate Terms of Use We would like to apologize for any inconveniences *** *** has experienced with Instant Checkmate? Unfortunately, given the information provided by *** ***, we have been unable to locate this account with InstantCheckmate.com? In order to further investigate, and ultimately resolve this matter, we will need additional information regarding the accountUntil we are able to locate the account, we will be unable to provide assistance.In order for us to locate the account, we will need the following information:The first and last name used when signing up for the accountThe email address used when signing up for the accountThe first and last numbers of the card used when signing up for the account Instant Checkmate apologizes for any confusion that *** *** may have been encountered regarding our policies and billing planIf you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-Sincerely,Customer SupportInstant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference ? #***We request that *** *** please read this response in full, as we have provided important refund information at the bottomOur records show that ***
*** signed up for an Instant Checkmate membership by entering his personal information and credit card informationIn order to complete the enrollment process, all users are required to check a box to agree to Instant Checkmate’s Terms and ConditionsInstant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain Instant Checkmate’s billing termsSpecifically, the Terms of Use describe: The use of this website is subject to the following terms of use:2) Billing and Servicesa) Standard Membership PlansInstant Checkmate offers three standard Membership PlansAll Membership Plans are billed up front for the entire term selected.Standard Membership Plan with a 6-Month Term: For a standard 6-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancel.Standard Membership Plan with a 3-Month Term: For a standard 3-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancel.Standard Membership Plan with a 1-Month Term: For a standard 1-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every month thereafter, unless and until you cancel.If your payment for a full term is declined due to insufficient funds, Instant Checkmate reserves the right to bill in monthly installments based on the monthly rates associated with the Membership Plan you selected.b) $Trial MembershipIf you select a trial Membership Plan (“Trial Membership Plan”), you will be able to try a Membership Plan and its accompanying services for five (5) days from the date of purchase for only $If you select a Trial Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon enrollment, and you will have five (5) days from the time of enrollment to try out Instant Checkmate’s Services under the Membership PlanIf you do not cancel your Trial Membership Plan before the expiration of the 5-day trial period, on the 6th day after you enroll, you will automatically be enrolled in a monthly Membership Plan and the card you provided at the time of enrollment in the Trial Membership Plan will be charged $immediately and $approximately every thirty (30) days thereafter, unless and until you cancel.c) Nonstandard Membership PlansInstant Checkmate sometimes offers promotional membership offers or the opportunity to purchase a single report or several reports for an identified price with no further obligationIf you enroll in a nonstandard Membership Plan, Instant Checkmate expressly reserves the right to bill you at the identified price and based on the terms disclosed at the time of you enroll.d) Negative OptionBY SIGNING UP FOR A MEMBERSHIP PLAN, YOU AUTHORIZE INSTANT CHECKMATE (AND ITS PARTNERS, AFFILIATES AND/OR AGENTS) TO CHARGE YOUR DEBIT OR CREDIT CARD OR OTHER PAYMENT ACCOUNT THE FEES ASSOCIATED WITH THE MEMBERSHIP PLAN’S TERM, AND YOU ACKNOWLEDGE AND AGREE THAT INSTANT CHECKMATE WILL NOT OBTAIN ADDITIONAL AUTHORIZATION FROM YOU FOR EACH RECURRING FEE CHARGED TO YOUR DEBIT OR CREDIT CARD OR OTHER PAYMENT ACCOUNTIN ADDITION, YOU AGREE THAT INSTANT CHECKMATE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY OVERDRAFT CHARGES OR FEES WHICH YOU MIGHT INCUR AS A RESULT OF YOUR MEMBERSHIP PLANYOU UNDERSTAND AND AGREE THAT IF YOU PURCHASE A MEMBERSHIP PLAN, THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THESE TERMS IF YOU FAIL TO NOTIFY INSTANT CHECKMATE NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBEDe) Current Pricing and Price ModificationFor the most up-to-date pricing and Membership Plan descriptions, please go to ***We reserve the right to modify the prices charged for the Membership Plans, or to add or remove any Membership Plans, from the Site at any time without prior notice to youPrice quotes provided to you prior to any price modification shall be honored.f) Cancellation PolicyYou may cancel any Membership Plan at any time by going to *** or by calling our customer support line at ###-###-#### to speak with one of our Customer Service RepresentativesWe're open 24/(Holiday hours may vary)Any cancellation request will ensure you are not billed further.g) Refund PolicyOur number one goal at Instant Checkmate is customer satisfactionIf you are ever not satisfied with our Membership Plan and/or Services, feel free to call one of our customer support staff at ###-###-####, and we will work to resolve your issueWe're open hours a day, seven days a week (Holiday hours may vary)Refunds are handled on a case-by-case basis with the ultimate goal of complete customer satisfaction.h) TaxesAll orders are subject to applicable taxes in the states where the member resides.i) Discounts and PromotionsAny applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your order.j) Billing ErrorsIf you believe that you have been erroneously billed, please notify our Customer Service Department toll-free at ###-###-#### immediately to notify us of such error.k) Reversals and ChargebacksInstant Checkmate considers charge backs and reversals as potential cases of fraudulent use of our Membership Plans and/or theft of Membership Plans and will be treated as suchInstant Checkmate reserves the right of filing a complaint with the appropriate local and federal authorities to investigateBe advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a customer if there is fraudulent use and or theft of Membership Plans.We apologize that *** *** was not satisfied with our servicesAs a gesture of goodwill, *** *** has been issued a refund in the amount of $230.59, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed? If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Dear Ms*** ***, This email is in response to the consumer complaint from MrsDennel ***; reference #***.We’re sorry to hear Mrs*** had a bad experience with Instant Checkmate and that she was unable to get her issue resolved when she called our customer supportPer Mrs
***’s request, she has been issued a full refund in the amount of $This refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredWhile the refund was issued immediately, please allow to business days for it to post back to her account.Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed? If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-8985.Sincerely,Customer SupportInstant Checkmate

Dear *** *** ***, This email is in response to the consumer complaint from *** *** ***; reference #***We’re sorry to hear MsNichols was unhappy with our services, and we apologize for any difficulties she experienced when canceling her membership*** *** *** request,
her account has been cancelled and fully refundedSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closedIf you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-8985.Sincerely,Customer SupportInstant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Ms*** ***; reference ? #***We have received the complaint via the Revdex.com regarding an issue with an Instant Checkmate account created under Ms***’s informationWe would first
like to apologize for any inconveniences Ms*** has experienced with Instant Checkmate? Unfortunately, given the information provided by Ms***, we have been unable to locate this account with InstantCheckmate.com? In order to further investigate, and ultimately resolve this matter, we will need additional information regarding the accountUntil we are able to locate the account, we will be unable to provide assistance.In order for us to locate the account, we will need the following information:The first and last numbers of the card used when signing up for the account.The transaction date and amount would help to expedite this processInstant Checkmate apologizes for any confusion that Ms*** may have been encountered regarding our policies and billing planIf you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####Sincerely,Customer SupportInstant Checkmate

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Dear Ms*** ***, This email is in response to the consumer complaint from Mr*** ***; reference #***.We appreciate Mr*** sending us the information we requested in order to further investigate his opt out requestPer his request, his information is no longer showing on our siteInstant Checkmate takes every reasonable precaution to ensure that all data associated with each request is suppressed; we appreciate your patience regarding this matterWe ask that Mr*** keep in mind that we do not remove sex offender location data and that their name could potentially show in another individual’s background report as a possible relative or associate.If you have any further questions or concerns, please contact our Customer Support Team at ###-###-#### or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Ms*** ***; reference ? #***.We have received your petition to have Ms***’s information removed from our websiteHere at Instant Checkmate, we hold the utmost respect for each individual's
privacy and apologize that we were unable to get Ms***’s issue resolved when she contacted our customer support.We escalated Ms***’s request, and we have ensured that the case numbers that Ms*** previously mentioned have been removed from our siteWe ask that Ms*** keep in mind that we do not remove sex offender location data and that their name could potentially show in another individual’s background report as a possible relative or associate.If you have any further questions or concerns, please contact our Customer Support Team at 1-800-222-or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

From the BUSINESS:Sent 10/10/1:10:PMDear Ms*** ***, This email is in response to the consumer complaint from Mr*** ***; reference #***.We have received your petition to have Mr***’s information removed from our websiteWe have been working diligently with Mr*** to have his requested records removed from our siteAs of August 8, 2017, his background report along with all records previously found on *** have been removed from our websiteIf Mr*** is still seeing his information on our site, we ask that he provide us with the URL and a screenshot of what he is seeing, and we will investigate the issue furtherIf you have any further questions or concerns, please contact our Customer Support Team at *** or via email at ***We are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Ms*** ***; reference #***We have received the complaint via the Revdex.com regarding the cancellation and desired refund of Ms***’s account with Instant CheckmateWe would first
like to apologize for any inconveniences Ms*** has experienced with Instant Checkmate? Unfortunately, given the information provided by Ms***, we have been unable to locate this account with InstantCheckmate.com? In order to further investigate, and ultimately resolve this matter, we will need additional information regarding the accountUntil we are able to locate the account, we will be unable to provide assistance.In order for us to locate the account, we will need the following information:The first and last numbers of the card used when signing up for the accountThe transaction dates and amounts If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-Sincerely,Customer SupportInstant Checkmate

The Control Group
Dear *** *** ***,
This email is in
response to the consumer complaint from *** *** ***; reference #***
We’re sorry to hear
that *** *** was not satisfied with our services and that she experienced a
billing issue with her accountThis technical issue has been fixed by our
developers, and we sincerely apologize for any inconveniences that *** *** may
have experiencedHer account has been refunded in full, and no further charges
will be incurred
Since the concerns
mentioned in the original complaint have been addressed, we therefore consider
this matter closed? If you have any questions regarding the foregoing,
please do not hesitate to contact Customer Support at 1-800-222-
Sincerely,
Customer Support
Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Ms*** ***-***; reference ? #***.Again, we sincerely apologize to Ms***-*** for her frustrating experienceWe have gone ahead and cut a check in the requested amount of $This check will be sent through the mail to the address provided by Ms***-***Since the concerns mentioned in the initial complaint have been addressed, we therefore consider this matter closed? If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-Sincerely,Customer SupportInstant Checkmate