IT Tech Products

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customer because they would prefer to receive products from another supplierWe sent a copy of the cancelled invoice to the customer via faxWe will send an additional copy via the USPS.Thank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customer because they would prefer to receive products from another supplierWe sent a copy of the cancelled invoice to the customer via faxWe will send an additional copy via the USPS.nk You.Y***
*** Customer Service Manager IT TECH PRODUCTS

IT Tech ProductsPO Box 12017Costa Mesa, CA92627December 04, 2014Business Business BureauVIEWRIDGE AVE#200SAN DIEGO, CA92123-1688RE: Complaint ID# ***Dear Revdex.com,We have researched this transaction and have found that the customer has returned or refusedproducts without any authorization
or notice to usWe have recently contacted the company andhave reached a settlement with them directly.Thank You.*** ***Customer Service ManagerIT TECH PRODUCTS

Business Business BureauVIEWRIDGE AVE#200SAN DIEGO, CA92123-1688RE: Complaint ID# ***Dear Revdex.com,We have researched this transaction and have found that the customer has returned or refusedproducts without any authorization or notice to usWe have recently contacted the company andhave
reached a settlement with them directly.Thank You.*** ***Customer Service ManagerIT TECH PRODUCTS

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I never spoke with this company so therefore there is no way I cancelled the "supposed" order. We have never ordered from IT Tech Products. I left a message after receiving the invoice and received a voicemail on 2/25/that the company would cancel the invoice. Also NO fax was ever received from IT Tech Products providing us with a copy of any cancelled invoice
Regards,
*** ***

RevDex.com:
I have reviewed the response made by IT Tech Products in reference to complaint ID ***, and have determined that, although this proposed action would resolve my complaint, it is claim. For your reference, details of the offer I reviewed appear below.In his letter dated February 10th, 2016, Mr*** states that, "We have researched this transaction and have found that the order was cancelled by the customer because they prefer to receive products from another supplier. We sent a copy of the cancelled invoice to the customer via fax." It is not true that we cancelled the order because we never placed an order with IT Tech. Further, as of this date, no invoice was ever received by our office advising of the cancellation, of which cancellation never took place, as no order was ever submitted with IT Tech.It is baffling that companies like IT Tech, who falsely promote a product that is expensive in the first place, gets away with making claims by submitting bogus invoices to companies that never solicited their business. It is simply bad business practice
Regards,
*** *** *** ***

Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customer because they would prefer to receive products from another supplierWe sent a copy of the cancelled invoice to the customer via faxWe will send an additional copy via the USPS.***
***
*** *** Customer Service Manager ITTECH PRODUCTS

IT Tech ProductsPO Box 12017Costa Mesa, CA92627December 10, 2014Business Business BureauVIEWRIDGE AVE#200SAN DIEGO, CA92123-1688RE: Complaint ID# ***Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customerbecause they would prefer
to receive products from another supplierWe sent a copy of the cancelledinvoice to the customer via faxFurthermore, We are not affiliated with Inventory Distribution Center.Thank You.*** ***Customer Service ManagerIT TECH PRODUCTS

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Company has falsified reply in that no merchandise was ever ordered, received or returned IT Products had no authorization from our firm to ship any products I have demanded a refund from payment sent on invoices that were paid by our A/P department by mistake I have yet to receive any refund from IT Products for products it never sent
Regards,
*** *** *** LLP

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
We did not cancel an order, because no order ever existed. We did not receive any fax from this company.
Regards,
*** ***

RE: Complaint ID#***Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customer because they would prefer to receive products from another supplierWe sent a copy of the cancelled invoice to the customer via fax.Thank You

RE: IT Products - SCAM- DECEPTIVE MAIL PRACTICESRevdex.com:
I have reviewed the response made by IT Tech Products in reference to complaint ID ***, and this HAS NOT resolved my complaint
The response is totally ludicrous We never ordered anything from them and they never delivered anything to us We simply received the invoices attached and paid them I am the bookkeeper and when invoices are put on my desk, I pay them Somehow these invoices landed on my desk, and without checking to see if they were approved, I paid them When the 4th invoice arrived, I thought it was an awful lot of toner that was being ordered and I questioned it.No one in our office ordered the toner, we never received it, and we determined that it was a scam The only thing that we ever received from IT Products were invoices.When I called the phone # on their invoice, I received a recorded message I left a message with my name and phone # and NEVER received a call back I proceeded to call a second and third time and never received a call back.I have not received their refund check # *** which they claim they cut on 5/8/ IT Tech Products is involved in a phishing scheme, sending out phony invoices in the hopes that businesses will pay them without checking their authenticity, and is making thousands of dollars defrauding people.There are numerous complaints about this business on line They have been getting away with this since for a very long time.PLEASE HELP US GET OUR MONEY BACK AND C:LOSE DOWN THIS BUSINESS!Regards,
*** ***

Dear Revdex.com,We have researched the completed transactions in question and have found that the customer has most recently refused the delivery of 2 shipments but the corresponding invoices #[redacted], #[redacted] were paid for in the amount of $4218.00 which is being refunded in full to the customer with our...

refund check #[redacted] on 5/08/16. The other transaction completed in 2015 is past the terms of our return policy which is stated on the invoice "no returns or refunds past 90 days" additionally we have never received any written correspondence or phone calls from the customer requesting or complaining about anything.Thank You.

February 10th, 2016Business Business Bureau 4747 VIEWRIDGEAVE. #200 SAN DIEGO, CA, 92123-1688RE: Complaint ID# [redacted]Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customer because they would prefer to receive products from another supplier. We...

sent a copy of the cancelledinvoice to the customer via fax.Thank You.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Revdex.com,We have researched this transaction and have found that the order was cancelled by the customer because they would prefer to receive products from another supplier. We sent a copy of the cancelled invoice to the customer via fax. We will send an additional copy via theUSPS.Thank You.

Dear Revdex.com,We have researched the transactions in question and have found that the customer has refused delivery of shipments which were returned to us but the corresponding invoices #[redacted] and #[redacted] were paid for in the amount of $5056.00 which is being refunded in full to the customer with our...

refund check #1750 on 7/19/16. The other transactions are past the terms of our return policy which is stated on the invoice "no returns or refunds past 90 days" additionally we have never received any written correspondence or phone calls from the customer requesting or complaining about anything.Thank You.

Dear Revdex.com,We have researched the transaction in question and have found that the customer has refused delivery of products which were returned to us but paid the corresponding invoice in the amount of $1690 which is being refunded to the customer with our refund check #[redacted] on 9/11/17. Additionally...

we have never received any written correspondence or phone calls from this customer.Thank You.