Our heat wasn't working and water heater had to be replacedWe paid for repairs but they wont lower our bill even with proof of malfunction Our heat wasn't working for a few days so we had to pay a repair man to come outHe discovered air in the line that may have come from repairs in the area and flushed it so we would have heat againAlso, our water heater malfunctioned and had to be replacedWe spent $to replace it and $for the guy to fix our heat the first timeThe winter usage is $for this location according to SCE>hey wouldn't help with our bill at all even though I offered to send proof that the issues were repaired professionally but they refused to take itIt's all over the news how they overcharge clients and this is wrongWe pay our bill every month and I was laid off in Sept so we don't have extra money to give awayIt is shocking that they wouldn't lower the bill any even with my repair proofI even spoke to a manager and she said there is no pro
Account # [redacted] , [redacted] SCAccount impacting credit negatively and I have been unable to resolve I am currently in process of trying to purchase a homeUpon review of my credit report, I saw an old account showing unresolved; nearly years oldI was unaware the account was never paid & as such called SCEG to pay and request removal from reportThe account was left unattended due to relocation to another stateIt's a small balance of $and I have been unable to get the credit department on the lineI was given XXX-XXX-XXXX as contactI may now lose out on my home opportunity due to this small oversight that's now having a major impact
Yard was vandalized during easement work On August 2016, while performing utility easement work for SCE&G in Columbia SC, employees of Trees Incvandalized my yard, fence and landscapingNOTE: I have no trees or shrubbery in the easement area, the damage occurred when Trees Inccut trees on neighboring properties, and they fell into my yardI have contacted SCE&G and a supervisor of Trees Incwas supposed to contact me about repairs but now, more than a week later, I still have not been contacted by Trees Inc NOTE: I have been contacted by [redacted] of SCE&G, who told me that Trees Incwould contact me within hoursMr [redacted] also showed up at my home without an invitation and was condescending and insulting and I told him to leaveHe should not contact me or come onto my property
Sept3rd I called SCE&G & told them electric wire was down to my street light Oct4th, no change & I'm still being charged operate street light On September the 3rd, I called SCE&G and told them a storm had brought down a wire which feeds a street light October 4th, I called SCE&G to get an update to see when I could expect it to be fixed (on the SCE&G message machine, it state it takes up to business days to fix a street light) SCE&G representative I spoke with said since I was under contract I would have to trim my trees before street light could be fixed However, I am not under contract with SCE&G I stated if SCE&G couldn't fix the light to take the charges off my bill and I would provide my own street light SCE&G representative stated she couldn't take charges off my bill nor could she remove where I'm being charged every month from my bill
Fine print error in SCE&G water heater repair plan product I have been paying SCE&G $monthly for a warranty in the event of a hot water heater failure I found that my size heater (gallon electric ) was not covered The fine print stated that coverage was up to a gallon tank The service repair man (Plumb Pros of ladson SC )was quick to give me a fifty gallon unit but I would have to purchase $in additional items to make this work I requested them to install a gallon unit to find that this size is also not available SCE&G was quick to offer all of my premiums refunded , but I still have a water heater problem which I would like replaced with a sixty or eighty gallon unit THANKS
I have my daughter who resides with me and she had type diabetesThey cut my lights off todayRight before Thanksgiving and sending I pay over one thousand to get back onNo help or trying to take partial paymentsMy daughter can't be be coldAlso her medicines need to be at a certain temperatureThey are just money hungry and not trying to help us at all Product_Or_Service: Electricity
I'm requesting that a fraudulent collection/charg-off account be removed from credit profile I have tried multiple times to dispute a fraudulent account that is reporting to Experian, Equifax, and Transunion on my credit profile due to identity theftI didn't receive any verifiable proof from SCE&G of this accrued collection/charged-off debt for $I'm requesting that this account is deleted from all credit agencies According to the Fair Credit Reporting Act, Section (a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit reportOtherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account This reporting error by SCE&G has caused denial of credit with other merchantsAlthough I feel as if I have exhausted my options regarding this fraudulent account with Verizon Wireless, I will continue to escalate this i
On Jan.20,2016, SCE&G did digging on [redacted] which resulted in damaging the water line of our Warehouse located at [redacted] On Thursday, Jan21, 2016, we arrived at our Warehouse located at [redacted] Columbia, SC XXXXX, to see water "gushing" out of our water meter box and flooding [redacted] go to our Warehouse several days a week, but not every dayWe immediately called the City of Columbia Water Department to report this problem, and they responded that "they were aware of the problem." The road was so flooded that it was actually sinking portions of [redacted] We have also called the City of Columbia Water Depton Feb1, Feb8, Feb15, and Feb18, to report this problem including the fact that we have also experienced having "NO WATER" in our Warehouse,as a result of this incident by SCE&GWe had noticed spray painted markings on our property prior to this incident, so we concluded that this could indicate that some possible digg
Wrongfully billed and forced to pay or they threatened to cut off services We recently moved from one home to anotherIn our previous home we had SCE&G as our electric providerWe had arranged for the payment plan that would average our monthly bill and at the end of the year, it would adjust according to our usageWe received a notice prior to moving that our bill had adjusted and increased by $per monthWhen we moved, we no longer had SCE&G for electric, but we still had them for gas servicesOur first month we received a bill for $I called and the CSR explained to me that the charge was for the adjustment of approximately $100/month for the previous yearWhen I explained that we didn't have it and asked if they could simply roll it into our new bill for the year, the CSR told me that in order to keep our services I would have to pay $within a couple of weeks and then an additional $per month on top of our new monthly bill until it was caught upWe didn't ha
Until today August 17, there was old banking information on my account that was outdated and causing problems that I could not see or delete Somehow every month when I would make the payment for service with a debit card it would collide with the old information which they knew was not any good so that the bank would kick it back saying invalid account thus causing more charges to be applied to my account through the systemCharges such as late payment fee, non sufficient funds fee and deposit feeThey made the banking information available to me today, I have deleted itThe complaint that remains are the fees they are wanting me to pay because they continued to use invalid (no longer good) banking information and not making the information available to me for deletionI have been living in my house for over years, I pay my bill every month without fail and the fees are putting a real hardship on me
Company has been auto-drafting funds for electric at residence I no longer reside In December of 2015, I purchased a home My lease on my apartment at [redacted] SC, XXXXX did not end until the end of January I placed a request to have electric and gas transferred into my name on December at [redacted] and requested that electric be terminated at [redacted] I setup auto-draft at this time for my new account SCE&G not only setup auto-draft for the wrong residence, but has continued to bill me even though this is the second time I've called them asking why my other account is still active since January
I contacted company to have power reactivated and after agreeing to only pay reconnect fee to have done no question the next day, electricity was not turned onArrived for closing of my house sell Friday and discovered so called and spoke to manager who said would have turned on by that afternoon but again did not activate The new owners agreed to close but had to stay at hotel since she was pregnant and weather was to be unusually cold that weekendSince manager said no one works on weekends (after 5:00pm Friday)Monday would be soonest to turn on This was completely ridiculous and unacceptable serviceAfter many many years of being a great customer that's the service received I'm truly grateful I don't live in SC anymore
I have been a victim of fraud and it has been over a month since I have filed a complaint with them with no response On 5-04-I talked to someone at SCE AND G concerning a bill on my credit report that is not mineI have never lived in South Carolina and I am a victim of identity theft.The information on my credit report has not been verified by me and is NOT MINEIt has been well over a month and I haven't heard a response from them regarding this matter
Called to get lights cut off day before I moved and lights were not cut off until bout month later some one moved in after me and he free lights the [redacted] columbia sc,XXXXX Company south Carolina electric and gas and account number XXXXXXXXXXXXX
Failure to take responsibility Recently a contractor for SCE&G came to my property to install new gas linesThey immediately started digging where it was not marked, which is against the SC law hence they cut my Dish TV cableTheir representative called Dish for a repair not meBut I am being billed for the repairIt is not my responsibility to pay for their damages They are refusing to take responsibility for their contractor which the law says they are for anyone they hireIt only amounts to $60, so no big amount to hassle over
I'm being told that for days of service is higher then days of service when I asked why did my bill jump so high I was told my bill jump so high because in Decthe temp dropped so that will cost the heating unit to continue to turn on and off but I when I told the repthere is no heating unit she said she will call me back ,I received a call XX-XX-XXXX and the repsaid it was the heating unit that was costing it to jump, I stated there is no unit and need to know how did the bill get so high and I been using the same thing ,nobody can tell me anything but told me my bill will be very high in JanWhen I asked how would she know when that month hasnt came and I would like to know what is going on and can I submit a copy of the bill
Their payment system charged me a dollar fee for a 'bad check' when in fact it should have informed me when that was not correct twice I initially had to pay a dollar fee to start service based on my creditOkay I get thatBut when I went to make my first actual payment not including the 150, the system did not prompt me to change my checking info and I had transposed numbersI processed the payment thinking the numbers were correct and I got a fee for 'bad check'This has happened twice now for a total of dollars in feesTheir system should not allow bad numbers to go throughIt is antiquatedI never wrote a bad check and because of their lack-luster online system, I have to pay dollars in fees and am no longer allowed to pay by checkAfter the first fee I gave my checking info over the phone and it should have invalidated the incorrect account number I put in and it did notI could not go back and check the account numbers entered because you can't see the en
asking for all original creditor account holder information Asking for all original creditor account holder information including letter of assignment and proof of legal ownership and right to collect right to report and right to contact. I am demanding a cease and desist so DELETION from credit reports per FDCPA as it states reporting is a CONTINUED attempt to collect a debt and that is illegal.
SCE&G wants my wife and I to pay $for an apartment when haven't lived in since June 2nd My partner looked online to see how much we owed for our SCE&G bill this monthWe expected the bill to be a little bit above $Instead it was $for Account Number X-XXXX-XXXX-XXXXWe felt that there had been some kind of mistake Our lease ended with our previous apartment June 8th in Hanahan, we moved into our new apartment in Columbia on June 2nd My roommates moved out at the beginning of MayIn theory, our bill should have been decreasing however, it has increasedIf you look at the last statement our bill spikes during the month that we have not been thereWe called the former apartment that we lived at and they assured us that no one was staying in our previous apartmentWe are also fairly certain that there is a guy stealing electricity from othersMy mother mentioned that there was a man hanging around the power box/ac unitMy roommate informed me that one of o
I'm requesting that a fraudulent collection/charg-off account be removed from credit profile. I have tried multiple times to dispute a fraudulent account that is reporting to Experian, Equifax, and Transunion on my credit profile due to identity theft. I didn't receive any verifiable proof from SCE&G of this accrued collection/charged-off debt for $344. I'm requesting that this account is deleted from all 3 credit agencies. According to the Fair Credit Reporting Act, Section 609 (a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. This reporting error by SCE&G has caused denial of credit with other merchants. Although I feel as if I have exhausted my options regarding this fraudulent account with Verizon Wireless, I will continue to escalate this i
Our heat wasn't working and water heater had to be replacedWe paid for repairs but they wont lower our bill even with proof of malfunction Our heat wasn't working for a few days so we had to pay a repair man to come outHe discovered air in the line that may have come from repairs in the area and flushed it so we would have heat againAlso, our water heater malfunctioned and had to be replacedWe spent $to replace it and $for the guy to fix our heat the first timeThe winter usage is $for this location according to SCE>hey wouldn't help with our bill at all even though I offered to send proof that the issues were repaired professionally but they refused to take itIt's all over the news how they overcharge clients and this is wrongWe pay our bill every month and I was laid off in Sept so we don't have extra money to give awayIt is shocking that they wouldn't lower the bill any even with my repair proofI even spoke to a manager and she said there is no pro
Account # [redacted] , [redacted] SCAccount impacting credit negatively and I have been unable to resolve I am currently in process of trying to purchase a homeUpon review of my credit report, I saw an old account showing unresolved; nearly years oldI was unaware the account was never paid & as such called SCEG to pay and request removal from reportThe account was left unattended due to relocation to another stateIt's a small balance of $and I have been unable to get the credit department on the lineI was given XXX-XXX-XXXX as contactI may now lose out on my home opportunity due to this small oversight that's now having a major impact
Yard was vandalized during easement work On August 2016, while performing utility easement work for SCE&G in Columbia SC, employees of Trees Incvandalized my yard, fence and landscapingNOTE: I have no trees or shrubbery in the easement area, the damage occurred when Trees Inccut trees on neighboring properties, and they fell into my yardI have contacted SCE&G and a supervisor of Trees Incwas supposed to contact me about repairs but now, more than a week later, I still have not been contacted by Trees Inc NOTE: I have been contacted by [redacted] of SCE&G, who told me that Trees Incwould contact me within hoursMr [redacted] also showed up at my home without an invitation and was condescending and insulting and I told him to leaveHe should not contact me or come onto my property
Sept3rd I called SCE&G & told them electric wire was down to my street light Oct4th, no change & I'm still being charged operate street light On September the 3rd, I called SCE&G and told them a storm had brought down a wire which feeds a street light October 4th, I called SCE&G to get an update to see when I could expect it to be fixed (on the SCE&G message machine, it state it takes up to business days to fix a street light) SCE&G representative I spoke with said since I was under contract I would have to trim my trees before street light could be fixed However, I am not under contract with SCE&G I stated if SCE&G couldn't fix the light to take the charges off my bill and I would provide my own street light SCE&G representative stated she couldn't take charges off my bill nor could she remove where I'm being charged every month from my bill
Fine print error in SCE&G water heater repair plan product I have been paying SCE&G $monthly for a warranty in the event of a hot water heater failure I found that my size heater (gallon electric ) was not covered The fine print stated that coverage was up to a gallon tank The service repair man (Plumb Pros of ladson SC )was quick to give me a fifty gallon unit but I would have to purchase $in additional items to make this work I requested them to install a gallon unit to find that this size is also not available SCE&G was quick to offer all of my premiums refunded , but I still have a water heater problem which I would like replaced with a sixty or eighty gallon unit THANKS
I have my daughter who resides with me and she had type diabetesThey cut my lights off todayRight before Thanksgiving and sending I pay over one thousand to get back onNo help or trying to take partial paymentsMy daughter can't be be coldAlso her medicines need to be at a certain temperatureThey are just money hungry and not trying to help us at all Product_Or_Service: Electricity
I'm requesting that a fraudulent collection/charg-off account be removed from credit profile I have tried multiple times to dispute a fraudulent account that is reporting to Experian, Equifax, and Transunion on my credit profile due to identity theftI didn't receive any verifiable proof from SCE&G of this accrued collection/charged-off debt for $I'm requesting that this account is deleted from all credit agencies According to the Fair Credit Reporting Act, Section (a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit reportOtherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account This reporting error by SCE&G has caused denial of credit with other merchantsAlthough I feel as if I have exhausted my options regarding this fraudulent account with Verizon Wireless, I will continue to escalate this i
On Jan.20,2016, SCE&G did digging on [redacted] which resulted in damaging the water line of our Warehouse located at [redacted] On Thursday, Jan21, 2016, we arrived at our Warehouse located at [redacted] Columbia, SC XXXXX, to see water "gushing" out of our water meter box and flooding [redacted] go to our Warehouse several days a week, but not every dayWe immediately called the City of Columbia Water Department to report this problem, and they responded that "they were aware of the problem." The road was so flooded that it was actually sinking portions of [redacted] We have also called the City of Columbia Water Depton Feb1, Feb8, Feb15, and Feb18, to report this problem including the fact that we have also experienced having "NO WATER" in our Warehouse,as a result of this incident by SCE&GWe had noticed spray painted markings on our property prior to this incident, so we concluded that this could indicate that some possible digg
Wrongfully billed and forced to pay or they threatened to cut off services We recently moved from one home to anotherIn our previous home we had SCE&G as our electric providerWe had arranged for the payment plan that would average our monthly bill and at the end of the year, it would adjust according to our usageWe received a notice prior to moving that our bill had adjusted and increased by $per monthWhen we moved, we no longer had SCE&G for electric, but we still had them for gas servicesOur first month we received a bill for $I called and the CSR explained to me that the charge was for the adjustment of approximately $100/month for the previous yearWhen I explained that we didn't have it and asked if they could simply roll it into our new bill for the year, the CSR told me that in order to keep our services I would have to pay $within a couple of weeks and then an additional $per month on top of our new monthly bill until it was caught upWe didn't ha
Until today August 17, there was old banking information on my account that was outdated and causing problems that I could not see or delete Somehow every month when I would make the payment for service with a debit card it would collide with the old information which they knew was not any good so that the bank would kick it back saying invalid account thus causing more charges to be applied to my account through the systemCharges such as late payment fee, non sufficient funds fee and deposit feeThey made the banking information available to me today, I have deleted itThe complaint that remains are the fees they are wanting me to pay because they continued to use invalid (no longer good) banking information and not making the information available to me for deletionI have been living in my house for over years, I pay my bill every month without fail and the fees are putting a real hardship on me
Company has been auto-drafting funds for electric at residence I no longer reside In December of 2015, I purchased a home My lease on my apartment at [redacted] SC, XXXXX did not end until the end of January I placed a request to have electric and gas transferred into my name on December at [redacted] and requested that electric be terminated at [redacted] I setup auto-draft at this time for my new account SCE&G not only setup auto-draft for the wrong residence, but has continued to bill me even though this is the second time I've called them asking why my other account is still active since January
I contacted company to have power reactivated and after agreeing to only pay reconnect fee to have done no question the next day, electricity was not turned onArrived for closing of my house sell Friday and discovered so called and spoke to manager who said would have turned on by that afternoon but again did not activate The new owners agreed to close but had to stay at hotel since she was pregnant and weather was to be unusually cold that weekendSince manager said no one works on weekends (after 5:00pm Friday)Monday would be soonest to turn on This was completely ridiculous and unacceptable serviceAfter many many years of being a great customer that's the service received I'm truly grateful I don't live in SC anymore
I have been a victim of fraud and it has been over a month since I have filed a complaint with them with no response On 5-04-I talked to someone at SCE AND G concerning a bill on my credit report that is not mineI have never lived in South Carolina and I am a victim of identity theft.The information on my credit report has not been verified by me and is NOT MINEIt has been well over a month and I haven't heard a response from them regarding this matter
Called to get lights cut off day before I moved and lights were not cut off until bout month later some one moved in after me and he free lights the [redacted] columbia sc,XXXXX Company south Carolina electric and gas and account number XXXXXXXXXXXXX
Failure to take responsibility Recently a contractor for SCE&G came to my property to install new gas linesThey immediately started digging where it was not marked, which is against the SC law hence they cut my Dish TV cableTheir representative called Dish for a repair not meBut I am being billed for the repairIt is not my responsibility to pay for their damages They are refusing to take responsibility for their contractor which the law says they are for anyone they hireIt only amounts to $60, so no big amount to hassle over
I'm being told that for days of service is higher then days of service when I asked why did my bill jump so high I was told my bill jump so high because in Decthe temp dropped so that will cost the heating unit to continue to turn on and off but I when I told the repthere is no heating unit she said she will call me back ,I received a call XX-XX-XXXX and the repsaid it was the heating unit that was costing it to jump, I stated there is no unit and need to know how did the bill get so high and I been using the same thing ,nobody can tell me anything but told me my bill will be very high in JanWhen I asked how would she know when that month hasnt came and I would like to know what is going on and can I submit a copy of the bill
Their payment system charged me a dollar fee for a 'bad check' when in fact it should have informed me when that was not correct twice I initially had to pay a dollar fee to start service based on my creditOkay I get thatBut when I went to make my first actual payment not including the 150, the system did not prompt me to change my checking info and I had transposed numbersI processed the payment thinking the numbers were correct and I got a fee for 'bad check'This has happened twice now for a total of dollars in feesTheir system should not allow bad numbers to go throughIt is antiquatedI never wrote a bad check and because of their lack-luster online system, I have to pay dollars in fees and am no longer allowed to pay by checkAfter the first fee I gave my checking info over the phone and it should have invalidated the incorrect account number I put in and it did notI could not go back and check the account numbers entered because you can't see the en
asking for all original creditor account holder information Asking for all original creditor account holder information including letter of assignment and proof of legal ownership and right to collect right to report and right to contact. I am demanding a cease and desist so DELETION from credit reports per FDCPA as it states reporting is a CONTINUED attempt to collect a debt and that is illegal.
SCE&G wants my wife and I to pay $for an apartment when haven't lived in since June 2nd My partner looked online to see how much we owed for our SCE&G bill this monthWe expected the bill to be a little bit above $Instead it was $for Account Number X-XXXX-XXXX-XXXXWe felt that there had been some kind of mistake Our lease ended with our previous apartment June 8th in Hanahan, we moved into our new apartment in Columbia on June 2nd My roommates moved out at the beginning of MayIn theory, our bill should have been decreasing however, it has increasedIf you look at the last statement our bill spikes during the month that we have not been thereWe called the former apartment that we lived at and they assured us that no one was staying in our previous apartmentWe are also fairly certain that there is a guy stealing electricity from othersMy mother mentioned that there was a man hanging around the power box/ac unitMy roommate informed me that one of o
I'm requesting that a fraudulent collection/charg-off account be removed from credit profile. I have tried multiple times to dispute a fraudulent account that is reporting to Experian, Equifax, and Transunion on my credit profile due to identity theft. I didn't receive any verifiable proof from SCE&G of this accrued collection/charged-off debt for $344. I'm requesting that this account is deleted from all 3 credit agencies. According to the Fair Credit Reporting Act, Section 609 (a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. This reporting error by SCE&G has caused denial of credit with other merchants. Although I feel as if I have exhausted my options regarding this fraudulent account with Verizon Wireless, I will continue to escalate this i