ID Fraud
On or about August I checked my credit report and saw that was an reporting for SC Electric & Gas which states was charged off in the amount of $I sent SC Electric & Gas a letter USPS Certified Mail informing them that I saw this account on my credit report, and that I dispute it because it is not minesI received an response back from SC Electric & Gas basically stating when the services was provided and amount dueI sent a second letter USPS Certified basically stating they need to provide proof that they is my debt, and that this account is fraudI also provided them with my lease to show I never lived in the listed service address: *** *** Ave ** *** S.CXXXXXI informed them that I lived in Atlanta, GA for several years now with my husband who is an investigator here in Georgia
Moved out September 30th , disconnected service and still being charged
My lease ended on September 30th I contacted the company on July 28th, letting them know that is the date I would be cutting off my serviceI again sent them a letter with my bill in September and called saying that I was still being charged for electricity Unbeknownst to me, the company forwarded the payments to collections with no consent from me violating FCRA and also no corepondenceThe lease ending agreement I sent them had my new address and I also gave it to themI would never under any circumstance leave an electricity bill unpaid I want this remedied
I tried to pay my bill with cash when I received notice of a draft that was returned, and custom er wand customer service said it had been paid
The bill is too high for the amount of energy that I useI tried to pay the bill with cash, and received a statement that I had a zero balanceA week later, I received notification that I had an outstanding bill for over $I paid other bills with the cash that I tried to pay SCE&G withThe lady at the Flora Street office says my service will be turned off if the bill isn't paid by March 6, I am a senior citizen who couldn't work for a while due to health issues, and the expense has caught up with meSCE&G's charges are not accurate and their inhumanity is demonstrated by their customer service
Company has been auto-drafting funds for electric at residence I no longer reside
In December of 2015, I purchased a home My lease on my apartment at *** *** *** *** SC, XXXXX did not end until the end of January I placed a request to have electric and gas transferred into my name on December at *** *** and requested that electric be terminated at *** *** I setup auto-draft at this time for my new account SCE&G not only setup auto-draft for the wrong residence, but has continued to bill me even though this is the second time I've called them asking why my other account is still active since January
I tried to pay my bill with cash when I received notice of a draft that was returned, and custom er wand customer service said it had been paid
The bill is too high for the amount of energy that I useI tried to pay the bill with cash, and received a statement that I had a zero balanceA week later, I received notification that I had an outstanding bill for over $I paid other bills with the cash that I tried to pay SCE&G withThe lady at the Flora Street office says my service will be turned off if the bill isn't paid by March 6, I am a senior citizen who couldn't work for a while due to health issues, and the expense has caught up with meSCE&G's charges are not accurate and their inhumanity is demonstrated by their customer service
The SCE&G representative processed a refund for me of $The refund got cancelled due to an error made by the repI was not notifiedIt has been over three weeks and I still had not received my refundI called SCE&G for an explanation todayThey repwho took the call said the refund would be reprocessed againThe reason was it got cancelled She did not give me an explanationI asked for a supervisorThe supervisor told me about the rep.'s errorThe only solution the supervisor has is to reprocess the refund This is a very poor process for such a major utility companyThe mistake should have been identified and corrected to avoid a delay to the customerManagement at this place is obviously very low skilled or lack the training to be proactive thinkers on how to avoid such issues affecting their customers
Multiple complaints reported by customer for broken meter at home went ignored, resulting in extremely large electric bill once fixed
In the summer of 2017, my husband and I noticed our electric bill was incorrect, as we were being billed around $20/month during the hottest months of the yearI immediately called SCEG to report the low bills, noting I believed our meter must be broken, and they advised they would send somebody to check the meter and repair if it was in fact broken After receiving a second extremely low bill, I called to report the issue again Again I was told they would be sending somebody out to check on the issue Eventually our bill returned to normal, so I was under the impression the issue was resolvedI was also told by customer service at the time of the 2nd complaint I would not be billed the difference, as they had no way of telling what our usage was A few months later, we received a bill for over $500, with no notice, and were told it was due to t
Sce&G are adding extra charges to my bill I have my breaker box off for my electrical heat and air I have had a new roof windows and insulation pu
Put in and my bill is still reading over this is unfair practice I have not seen a meter man in my area in a very long time more than months the rep told me they drive by .,I want my meter read the correct way and adjustments made to my bill I know about the failed plant that is not my problem that a bad business decision that a company made and I should not we should not be held responsible for any inaccuracies
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
I have been a victim of fraud and it has been over a month since I have filed a complaint with them with no response
On 5-04-I talked to someone at SCE AND G concerning a bill on my credit report that is not mineI have never lived in South Carolina and I am a victim of identity theft.The information on my credit report has not been verified by me and is NOT MINEIt has been well over a month and I haven't heard a response from them regarding this matter
Sce&G are adding extra charges to my bill I have my breaker box off for my electrical heat and air I have had a new roof windows and insulation pu
Put in and my bill is still reading over this is unfair practice I have not seen a meter man in my area in a very long time more than months the rep told me they drive by .,I want my meter read the correct way and adjustments made to my bill I know about the failed plant that is not my problem that a bad business decision that a company made and I should not we should not be held responsible for any inaccuracies
I have paid an outstanding account with scana of $I have continuously asked them for it to be removed off my credit reportI also sent out a pay to delete letter to the company and they respond that they would not delete the account it has to stay on for seven yearsI don't understand why this have to continue to be on my credit reports since it is paid in fullThis is not helping my credit also if I would of paid the bill on time it wouldn't be on my credit report so I don't understand what's the prob;em with it being removed now
Product_Or_Service: Scana Energy Regulated
I got a $balance owed email on 8/30/and then a bill due for $on 9/28/for $
I had my service transferred to my new residence on 8/24/and had it shut off at the old residence on 8/28/On 8/30/I got my bill for July/Aug and it said $dueOn 9/28/I got my bill and it said $dueI called and the clerk said it was $for July/Aug bill and now SeptbillI said why didn't they email me the July/aug bill with the $due, it said $duepeople can not afford a $monthly billIf they would have emailed me the july/aug bill for $I would have paid that than
On Jan.20,2016, SCE&G did digging on *** *** *** which resulted in damaging the water line of our Warehouse located at *** *** *** ***
On Thursday, Jan21, 2016, we arrived at our Warehouse located at *** *** *** *** Columbia, SC XXXXX, to see water "gushing" out of our water meter box and flooding *** *** *** go to our Warehouse several days a week, but not every dayWe immediately called the City of Columbia Water Department to report this problem, and they responded that "they were aware of the problem." The road was so flooded that it was actually sinking portions of *** *** *** We have also called the City of Columbia Water Depton Feb1, Feb8, Feb15, and Feb18, to report this problem including the fact that we have also experienced having "NO WATER" in our Warehouse,as a result of this incident by SCE&GWe had noticed spray painted markings on our property prior to this incident, so we concluded that this could indicate that some possible digg
I wish we had another company other than SCE>hey are so expensiveThey keep going up on rates for no reasonFirst it was so they could build the plant that they didn't even finishThen it was for I do not know whatI love how they give the news station reports saying that they are going to give back money to the customers because of the them not following through with the plantThat was a lieI wish another company would come and knock them out of the wayWhen I move I am going to make sure that where I move to does not have SCE&G
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
asking for all original creditor account holder information
Asking for all original creditor account holder information including letter of assignment and proof of legal ownership and right to collect right to report and right to contact
I am demanding a cease and desist so DELETION from credit reports per FDCPA as it states reporting is a CONTINUED attempt to collect a debt and that is illegal
I contacted company to have power reactivated and after agreeing to only pay reconnect fee to have done no question the next day, electricity was not turned onArrived for closing of my house sell Friday and discovered so called and spoke to manager who said would have turned on by that afternoon but again did not activate
The new owners agreed to close but had to stay at hotel since she was pregnant and weather was to be unusually cold that weekendSince manager said no one works on weekends (after 5:00pm Friday)Monday would be soonest to turn on
This was completely ridiculous and unacceptable serviceAfter many many years of being a great customer that's the service received
I'm truly grateful I don't live in SC anymore
Yard was vandalized during easement work
On August 2016, while performing utility easement work for SCE&G in Columbia SC, employees of Trees Incvandalized my yard, fence and landscapingNOTE: I have no trees or shrubbery in the easement area, the damage occurred when Trees Inccut trees on neighboring properties, and they fell into my yardI have contacted SCE&G and a supervisor of Trees Incwas supposed to contact me about repairs but now, more than a week later, I still have not been contacted by Trees Inc
NOTE: I have been contacted by *** *** of SCE&G, who told me that Trees Incwould contact me within hoursMr*** also showed up at my home without an invitation and was condescending and insulting and I told him to leaveHe should not contact me or come onto my property
I'm requesting that a fraudulent collection/charg-off account be removed from credit profile
I have tried multiple times to dispute a fraudulent account that is reporting to Experian, Equifax, and Transunion on my credit profile due to identity theftI didn't receive any verifiable proof from SCE&G of this accrued collection/charged-off debt for $I'm requesting that this account is deleted from all credit agencies
According to the Fair Credit Reporting Act, Section (a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit reportOtherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account
This reporting error by SCE&G has caused denial of credit with other merchantsAlthough I feel as if I have exhausted my options regarding this fraudulent account with Verizon Wireless, I will continue to escalate this i
ID Fraud
On or about August I checked my credit report and saw that was an reporting for SC Electric & Gas which states was charged off in the amount of $I sent SC Electric & Gas a letter USPS Certified Mail informing them that I saw this account on my credit report, and that I dispute it because it is not minesI received an response back from SC Electric & Gas basically stating when the services was provided and amount dueI sent a second letter USPS Certified basically stating they need to provide proof that they is my debt, and that this account is fraudI also provided them with my lease to show I never lived in the listed service address: *** *** Ave ** *** S.CXXXXXI informed them that I lived in Atlanta, GA for several years now with my husband who is an investigator here in Georgia
Moved out September 30th , disconnected service and still being charged
My lease ended on September 30th I contacted the company on July 28th, letting them know that is the date I would be cutting off my serviceI again sent them a letter with my bill in September and called saying that I was still being charged for electricity Unbeknownst to me, the company forwarded the payments to collections with no consent from me violating FCRA and also no corepondenceThe lease ending agreement I sent them had my new address and I also gave it to themI would never under any circumstance leave an electricity bill unpaid I want this remedied
I tried to pay my bill with cash when I received notice of a draft that was returned, and custom er wand customer service said it had been paid
The bill is too high for the amount of energy that I useI tried to pay the bill with cash, and received a statement that I had a zero balanceA week later, I received notification that I had an outstanding bill for over $I paid other bills with the cash that I tried to pay SCE&G withThe lady at the Flora Street office says my service will be turned off if the bill isn't paid by March 6, I am a senior citizen who couldn't work for a while due to health issues, and the expense has caught up with meSCE&G's charges are not accurate and their inhumanity is demonstrated by their customer service
Company has been auto-drafting funds for electric at residence I no longer reside
In December of 2015, I purchased a home My lease on my apartment at *** *** *** *** SC, XXXXX did not end until the end of January I placed a request to have electric and gas transferred into my name on December at *** *** and requested that electric be terminated at *** *** I setup auto-draft at this time for my new account SCE&G not only setup auto-draft for the wrong residence, but has continued to bill me even though this is the second time I've called them asking why my other account is still active since January
I tried to pay my bill with cash when I received notice of a draft that was returned, and custom er wand customer service said it had been paid
The bill is too high for the amount of energy that I useI tried to pay the bill with cash, and received a statement that I had a zero balanceA week later, I received notification that I had an outstanding bill for over $I paid other bills with the cash that I tried to pay SCE&G withThe lady at the Flora Street office says my service will be turned off if the bill isn't paid by March 6, I am a senior citizen who couldn't work for a while due to health issues, and the expense has caught up with meSCE&G's charges are not accurate and their inhumanity is demonstrated by their customer service
The SCE&G representative processed a refund for me of $The refund got cancelled due to an error made by the repI was not notifiedIt has been over three weeks and I still had not received my refundI called SCE&G for an explanation todayThey repwho took the call said the refund would be reprocessed againThe reason was it got cancelled She did not give me an explanationI asked for a supervisorThe supervisor told me about the rep.'s errorThe only solution the supervisor has is to reprocess the refund This is a very poor process for such a major utility companyThe mistake should have been identified and corrected to avoid a delay to the customerManagement at this place is obviously very low skilled or lack the training to be proactive thinkers on how to avoid such issues affecting their customers
Multiple complaints reported by customer for broken meter at home went ignored, resulting in extremely large electric bill once fixed
In the summer of 2017, my husband and I noticed our electric bill was incorrect, as we were being billed around $20/month during the hottest months of the yearI immediately called SCEG to report the low bills, noting I believed our meter must be broken, and they advised they would send somebody to check the meter and repair if it was in fact broken After receiving a second extremely low bill, I called to report the issue again Again I was told they would be sending somebody out to check on the issue Eventually our bill returned to normal, so I was under the impression the issue was resolvedI was also told by customer service at the time of the 2nd complaint I would not be billed the difference, as they had no way of telling what our usage was A few months later, we received a bill for over $500, with no notice, and were told it was due to t
Sce&G are adding extra charges to my bill I have my breaker box off for my electrical heat and air I have had a new roof windows and insulation pu
Put in and my bill is still reading over this is unfair practice I have not seen a meter man in my area in a very long time more than months the rep told me they drive by .,I want my meter read the correct way and adjustments made to my bill I know about the failed plant that is not my problem that a bad business decision that a company made and I should not we should not be held responsible for any inaccuracies
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
I have been a victim of fraud and it has been over a month since I have filed a complaint with them with no response
On 5-04-I talked to someone at SCE AND G concerning a bill on my credit report that is not mineI have never lived in South Carolina and I am a victim of identity theft.The information on my credit report has not been verified by me and is NOT MINEIt has been well over a month and I haven't heard a response from them regarding this matter
Sce&G are adding extra charges to my bill I have my breaker box off for my electrical heat and air I have had a new roof windows and insulation pu
Put in and my bill is still reading over this is unfair practice I have not seen a meter man in my area in a very long time more than months the rep told me they drive by .,I want my meter read the correct way and adjustments made to my bill I know about the failed plant that is not my problem that a bad business decision that a company made and I should not we should not be held responsible for any inaccuracies
I have paid an outstanding account with scana of $I have continuously asked them for it to be removed off my credit reportI also sent out a pay to delete letter to the company and they respond that they would not delete the account it has to stay on for seven yearsI don't understand why this have to continue to be on my credit reports since it is paid in fullThis is not helping my credit also if I would of paid the bill on time it wouldn't be on my credit report so I don't understand what's the prob;em with it being removed now
Product_Or_Service: Scana Energy Regulated
I got a $balance owed email on 8/30/and then a bill due for $on 9/28/for $
I had my service transferred to my new residence on 8/24/and had it shut off at the old residence on 8/28/On 8/30/I got my bill for July/Aug and it said $dueOn 9/28/I got my bill and it said $dueI called and the clerk said it was $for July/Aug bill and now SeptbillI said why didn't they email me the July/aug bill with the $due, it said $duepeople can not afford a $monthly billIf they would have emailed me the july/aug bill for $I would have paid that than
On Jan.20,2016, SCE&G did digging on *** *** *** which resulted in damaging the water line of our Warehouse located at *** *** *** ***
On Thursday, Jan21, 2016, we arrived at our Warehouse located at *** *** *** *** Columbia, SC XXXXX, to see water "gushing" out of our water meter box and flooding *** *** *** go to our Warehouse several days a week, but not every dayWe immediately called the City of Columbia Water Department to report this problem, and they responded that "they were aware of the problem." The road was so flooded that it was actually sinking portions of *** *** *** We have also called the City of Columbia Water Depton Feb1, Feb8, Feb15, and Feb18, to report this problem including the fact that we have also experienced having "NO WATER" in our Warehouse,as a result of this incident by SCE&GWe had noticed spray painted markings on our property prior to this incident, so we concluded that this could indicate that some possible digg
I wish we had another company other than SCE>hey are so expensiveThey keep going up on rates for no reasonFirst it was so they could build the plant that they didn't even finishThen it was for I do not know whatI love how they give the news station reports saying that they are going to give back money to the customers because of the them not following through with the plantThat was a lieI wish another company would come and knock them out of the wayWhen I move I am going to make sure that where I move to does not have SCE&G
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
This account shows a $balance on my credit reports, I do not owe this debt and I do not have a contract with this companyI want this item removed
asking for all original creditor account holder information
Asking for all original creditor account holder information including letter of assignment and proof of legal ownership and right to collect right to report and right to contact
I am demanding a cease and desist so DELETION from credit reports per FDCPA as it states reporting is a CONTINUED attempt to collect a debt and that is illegal
I contacted company to have power reactivated and after agreeing to only pay reconnect fee to have done no question the next day, electricity was not turned onArrived for closing of my house sell Friday and discovered so called and spoke to manager who said would have turned on by that afternoon but again did not activate
The new owners agreed to close but had to stay at hotel since she was pregnant and weather was to be unusually cold that weekendSince manager said no one works on weekends (after 5:00pm Friday)Monday would be soonest to turn on
This was completely ridiculous and unacceptable serviceAfter many many years of being a great customer that's the service received
I'm truly grateful I don't live in SC anymore
Yard was vandalized during easement work
On August 2016, while performing utility easement work for SCE&G in Columbia SC, employees of Trees Incvandalized my yard, fence and landscapingNOTE: I have no trees or shrubbery in the easement area, the damage occurred when Trees Inccut trees on neighboring properties, and they fell into my yardI have contacted SCE&G and a supervisor of Trees Incwas supposed to contact me about repairs but now, more than a week later, I still have not been contacted by Trees Inc
NOTE: I have been contacted by *** *** of SCE&G, who told me that Trees Incwould contact me within hoursMr*** also showed up at my home without an invitation and was condescending and insulting and I told him to leaveHe should not contact me or come onto my property
I'm requesting that a fraudulent collection/charg-off account be removed from credit profile
I have tried multiple times to dispute a fraudulent account that is reporting to Experian, Equifax, and Transunion on my credit profile due to identity theftI didn't receive any verifiable proof from SCE&G of this accrued collection/charged-off debt for $I'm requesting that this account is deleted from all credit agencies
According to the Fair Credit Reporting Act, Section (a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit reportOtherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account
This reporting error by SCE&G has caused denial of credit with other merchantsAlthough I feel as if I have exhausted my options regarding this fraudulent account with Verizon Wireless, I will continue to escalate this i