JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 17, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 26, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The Chase benefit department is wrong and has not been honest regarding the claim for" Trip Cancellation" I filed on December 9thThe card advertises trip cancellation as one of the benefit but it seems
I have submitted all the papers and evidence including the original round trip I booked with Chase Sapphire reserve points on chase ultimate rewards travel website
When the benefit dept asked me how I eventually returned back to Chicago, I showed them proof of my travel on American Airlines that I BOOKED MYSELF on British Airways website and I used of my frequent flyer points and $that I paid with my Chase Sapphire Reserve credit card
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Complaint Type:
Billing or Collection Issues
select
Problem:
Credit card was paid off and balance was zeroInterest and late fees were charge to an account with a zero balanceThree accounts have the same problemJP Morgan has fixed one of these accounts and has failed to fix the other twoThese accounts are now showing delinquentTranslate
Desired Resolution / Outcome
Desired Resolution:
Billing Adjustment
select
Desired Outcome:
Reverse the invalid fees for the other two accounts

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 21, They should receive our correspondence within to business days In
order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 16, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 31, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated September 20, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is totally unsatisfactory to me, but I don't expect any more from them. I will be taking my business elsewhere
Regards,
*** ***

We responded to our customer’s concerns during our conversation on August 30, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 1, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I have resubmitted my dispute with ChaseThis was faxed to Chase on 07/16/I have yet to hear anything back on the disputeThis matter is still unresolved]
Regards,

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on October 21, They
should receive our correspondence within to business days In
order
to protect consumer privacy, they have been advised they may share the response
directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase did not actively contact me or discuss this with meI only got a mail from them which is just the copy of rejection letterI tried to call the telephone number on the letter, there is a guy who told me he can not transfer phone to the representative who is handling this case.I was originally recommended by my friend for this advertisementBoth his wife and he got approvedBecause the reason to reject me is "too many credit cards opened in last two years", I asked my friend how many he opened in last two yearsHe told me it is cardsIn my case, I only opened total cards in last two years, and one of them was already closed, and one of them is a joint card with my wife because she did not have credit history one year ago to open an credit card. I did not even use my wife's card.I am willing to submit any proof Chase want for further discussion, but Chase is not showing too much interest to discuss with meMy concern1) I completely do not understand why my application was rejected, because based on the reason of rejection my friend should also be rejectedI can disclose my friend's name and address information to Chase, but not here for privacy matter.2) My friend's wife got approved, I think my wife should also be approved because they have very similar background, both of them came to this country in and both of them are home maker.?Regards,
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Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 8, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 12, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 2 They should receive our correspondence within to business daysIn order
to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
They said they sent response to me on Apr 16thI did not get anything yet.
Regards,
*** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear Sir or Madam
I cannot access your messages on your web site this morning. Yesterday, the 20th of April, I still am not in receipt of any letter or communication from Chase Credit Card
Your site yesterday gave me two options: accept or reject Chase’s response by a certain date, rapidly approaching, or you would close the file
Since I have not received anything from Chase, I rejected their response as I cannot accept or reject anything that I have not received or read
Please keep this case open until Chase’s April 9th communique is received. days should be sufficient time to receive a letter. Perhaps Chase would be kind enough to simply scan over their letter via email. I am getting bored dealing with this issue
Thank you for your assistance

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on August 26, Theyshould receive our correspondence within to
business days In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you