JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not heard back from ChaseNot sure why they say they contacted me
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 4, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly wiou

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 05, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with youTell us why here

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on October 12, 2015.They should receive our correspondence within to business days Inorder to protect consumer
privacy, they have been advised they may share theresponse directly with you Tell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company did nothing to respond to the complaint other than call me and tell me and reconfirm their position Paying an annual fee requires a burden that the business collecting the fee must meet, otherwise the fee should be refunded if the customer is not satisfied Chase does not subscribe to that philosophy, as evidenced by the lackadaisical customer services provided
Regards,

This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on November 09,
They should receive our correspondence within to business days In
order to protect
consumer privacy, they have been advised they may share the
response directly with youTell us why here

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 1, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 15, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Never received anything from Chase as mentioned in this e-mail messageMatter is not resolved and they have not honored their offer which is clearly stated on the mailing I received from them
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 17, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I appreciate that Chase took their time to respond but the fact that I was not compensated for my time resolving this dispute dissapoints meI will most likely terminate my relationship with Chase due to this errorI'm more than happy if they are willing to contact me and decide what a fair compensation is
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase claimed that on December 10th, 2015, they blocked a suspicious transaction and needed to speak with me to verify the transaction, and that was the reason I couldn't use the cardIn reality, I called immediately and spent an hour on the phone with a customer representative and her managerThey did the best they could and I tried four times at cashier under their instruction and could not make it workI did the best a customer could and I don't think the reason Chase provided is reasonable
Second, another major complaint with the experience with Chase was the customer service*** was defensive and showed no sympathy with my troublesThis experience was very unpleasant and was rather offensiveThe response from Chase did not address this at all
Regards,

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 19, They should receive our correspondence within to business days In order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Response indicates that I was sent a letter on March 1, 2017, I have not received a letter yet. Furthermore please find attached an email from Visa, which indicates a merchant is required to ask for Cardholder verification for transactions over $or $ depending on the type of businessTransaction I am disputing is of $75, which is above the limit approved by Visa.
Regards,
*** ***

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 24, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 30, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received their reply yesterday and I am not satisfied at all with there reply. I notified them many times that the trip cancellation was not because of a pre existing medical condition. When my wife went in for correction of her pre existing condition a new problem was discovered and that was well after we booked the flightThe pre existing condition they refer to was well taken care of and we could have had our flight. It is the new condition that caused us to have to cancel and they are well aware of that but elect to ignore that factI have sent them documentation on this more than once. To put this to bed once and for all I would be willing to accept a compromised offerThis has been dragging on long enough. If they think I will go away they are absolutely mistakenI will take this to small claims court next if they cannot come up with a acceptable solution. Regards,

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 10, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you
The letter was sent out to the customer on March 10th, 2014. Please give at least to business days to receive that letter if the letter is not received in that time frame, please then contact your representative Jane Meixner at *** * *** Thank you

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on Nov 11, They
should receive our correspondence within to business days In
order
to protect consumer privacy, they have been advised they may share the response
directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The response did not address my concern 'AT ALL'Contacted the Executive office a couple of weeks ago, left a message for a supervisor but never heard back from them!
They have failed to respond to my inquiries in this matter, several times!