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JPMorgan Chase Credit Card

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Reviews Bank, Credit Cards and Plans JPMorgan Chase Credit Card

JPMorgan Chase Credit Card Reviews (4971)

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 6, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 3, They should receive our correspondence within to business days In order to protect consumer privacy,
they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company sent a correspondence that regurgitated the interest statement found on the back of the statement which is the information that I am questioning*** *** in the Executive Office responded to my Revdex.com complaint by phone on 5/5/and repeated the same informationI requested written documentation of the daily tally of interest charges for the period 2/23/16-4/22/He was unable to provide that information so I asked for the call to be escalated to a member of managementHe stated that his manager, ***, would return my call within hoursShe didn't call.
On 5/9/16, I called Mr*** and informed him that management had not calledHe said he would forward the message again
On 5/12/16, I called the corporate office of JP Morgan in New York and spoke to *** with my complaint that management had not calledShe said that she would relay the message to the Executive Office.
On 5/18/16, I called the main line of the Executive Office and spoke to *** who said she would relay the message to *** that I am still waiting for her call
Today is 5/26/16, over a month past my initial call to Chase Bank on 4/23/disputing the overcharges in interest on my account, and management has not calledI have spoken to representatives of this bank and none have proved that the interest calculation is accurate
Regards,

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 02, 2015.They should receive our correspondence within to business days Inorder to
protect consumer privacy, they have been advised they may share theresponse directly with youTell us why here

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 10, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 24, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence from *** *** *** *** ***Chase takes consumer feedback very seriouslyWe have fully reviewed this matter and a detailed response was provided to the customer over the phone on October 8, 2016. In order to
protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at *** ext***

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 14, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:The response you just sent me that Chase sent to you is a generic response to probably every complaint they getThere is no resolution attached to it
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 13, In order to protect consumer privacy, the consumer has been advised they have the option to share
the resolution directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 25, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 24, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowToday, November 22, I received a letter from Chase (*** ***) telling me that they had removed my name, *** ***, and my address from their advertising mailing lists back on July 12, Also today, in the mail, I received the 4th (in the last months) Chase advertisement post card concerning opening a checking, savings account, or both; and so it continuesThe Chase letter said I was placed on their Do Not Mail list, which lasts for yearsMy request was to be removed permanentlyAnd finally, the letter asks me to send any received advertising to *** *** for investigationI may do that one time only

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 28, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated January 17, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 12, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with youTell us why here

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 14, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 15, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not received a response from the business and please ask them to contact me on ***
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 11 They should receive our correspondence within to business daysIn order
to protect consumer privacy, they have been advised they may share the response directly with you

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Description: BANKS, CREDIT CARDS & PLANS

Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850

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