JPMorgan Chase Credit Card

Revdex.com: I have not received anything from the business and therefore can not respond
in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

We are sending out a copy of the letter dated March 4,

We responded to our customer’s concerns in our letter dated December 14, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 6, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on M, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly February 17, with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase's response was essentially not to respond within the Revdex.com's complaint review window. The Revdex.com gives days to accept or reject the business's response. Chase, rather incredibly, chooses to send their response via United States Postal Service--the slowest means possible in the year 2014--which will take, by its own admission, days. Chase could have instead scanned its response and send it via Chase's online secure message system. I could have received the response the same day it was written. The result is that Chase--but not for this message--would otherwise be able to escape a rejected business response. Therefore, I ask Chase to please scan and e-mail its response letter to my Chase online account. If Chase refuses to do so, then this rejection of business response stands.
Regards,

We responded to our customer’s concerns in our letter dated October 18, To protect our customer’s privacy, we are not providing you with a copy of our letter/any details of our conversationOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec21, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The response that I received from Chase simply restates facts that I already acknowledged when I provided some background concerning the complaint It does nothing to address my central complaint which involved them ending the Speedway card I was told by customer service earlier this year that I could be credited the late fees and finance charges to my account one time every months and to just call back to make that happen If that offer still stands with the replacement account, then this matter can be closed; however, Chase did not address that issue in their response
Regards,

Hello - I did received a call from chase and an email stating a letter would be sent, but not further details were givenI was away and have returned but do not see a letterI will ask others I live with if there was additional mail elsewhere but as of now I have no correspondence I have replied (twice) to the email stating that phone is difficult for me as I work odd hours (and hence why I often reply on the email system which this very case is centered on) No further emails responding back were receivedIf I find that there is a letter I will post back.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 30, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have not received a response from the business in reference to complaint ID *** They called and left a message saying that they would mail me a letter however I have not received anything from them nor have I heard from them again
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 1, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 22, They should receive our correspondence within to business days In
order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns during our conversation on October 31, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 2, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you

Tell us why hereThis e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 30, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. INSTEAD OF WAIVING THE INTEREST RATES THE BANK IS CHARGING ADDITIONAL INTEREST RATE EVEN AFTER PAYING THE FULL AMOUNT

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed
this matter and responded to the consumer on December 2, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
Per Chase I am responding here within the body of the complaintThe issue is Chase and their seemingly odd relationship with the Apple StoreWhenever I use my card there, it declinesI end up having to call and spend hours on the phone identifying myself It's embarrassing and it's not right t hat I have to do itI don't deal with this with any other merchantI spoke with Chase Fraud and they said it's because Apple Store is higher riskIrrelevant to meChase choses not to use Chip and Pin technologyDon't take bad decisions out on the customer and throw the burden of having the embarrassment of a card decline and having to call and then asking them to run it again, on me
Regards,
*** ***