JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase has program to help you with a lower in rateMy credit was good until chase ruin itThey did not tell the information about this cardThey lie to me I need my interest rate lower or zeroSo I pay on the card without them killing my creditThey lie to me about transferring my accountThey were only in trestles in getting people to get there cardI so upset with Chase credit they need to fixed this messMake my payment lower and get rid of the interest rateSo I can make reasonable payment so I can continue to pay on timeThis is becoming a real problem for me

We responded to our customer’s concerns in our email dated January 31, To protect our customer’s privacy, we are not providing you with a copy of our emailOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below Chase's response to you indicates that they RESPONDED to me on May 4, 2016...TWO months from now They have extended the same level of attention to me throughout this unpleasant issue, as they have to you in composing their response.I previously provided a copy of the email in which I told the original vendor that they did not have permission to charge my Chase card, which they had on file from a job completed two years earlier, since they did not complete the work They in turn charged the Chase card anyway That should stand as proof to Chase and they should reverse this fraudulent charge

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 22, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on Oct 29, They
should receive our correspondence within to business days In
order
to protect consumer privacy, they have been advised they may share the response
directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[They did respond with the following excusesFirst that I was offered a choice of waiving the annual fee versus the milesHowever that detail was not in the original offer There is no fine print that explains that And I do not remember getting a choice or being told the card has a $annual fee Again nothing in the offer described the annual fee or explained you must pay the annual fee to get the miles They did actually at first tell me that I would reveivd the miles There excuse for not doing that after they said they would was because I didn't spend a lot more I was never given an explanation of what 'more activity' would have been I did use the card throughout the period regularly and even carried a balance They also told me the offer expired but I had proof it didn't And finally they said it wouldn't be fair to other customers Several times they agreed the advertisement was not clear but they did nothing but call a lot and make excuses They offered NO resolution only excuses And explained to me why I was wrong]
Regards,
*** ***

Revdex.com:
As of November 20, I will await the decision by parties involved before making judgement as to the satisfaction of the resolution To this date I have not received any further updates or communication regarding this dispute
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 15, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and
responded to the consumer on August 24, Theyshould receive our correspondence within to business days In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 10, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 27, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated August 28, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not understand why this complaint was closedThey claimed to have mailed me a letter yet I did not get oneThey refused to email me in under your Revdex.com moderated online web formatI have never seen that done beforeWhy would they not answer, if they truly did by "mail" then they just as easily could have done so online as well and saved a stamped. I do not see the benefit of having contacted you. I am dissatisfied because not only have they ignored me and tried to make excuses, but you have allowed them to do so and have not been of any help at allWhat is the point of contacting the Better Business if you won't do anything to help, not even get them to answer me? I would like to know that? It would be said if I had to file a complaint about the very place I turned to for help as we.. ***

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 27, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with youTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***I truly appreciate the case manager, Mr.***Regardless the outcome, I am thankful for Mr** ***'s compassion in my situation.
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 13, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 7, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you

This is in response to the complaintWe take consumer feedback seriouslyWe’ve reviewed the concerns and a detailed response was mailed to the consumer on February 28, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly
with you. If you or the consumer has questions, please call us at *** Our office hours are Monday through Friday from a.mto p.mand Saturday from a.mto p.mCentral Time Sincerely, Executive Office

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 23, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you