JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
No response

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 26, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
They did not accept responsibility I will never do business with chase again
Regards,

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 28, They should receive our correspondence within to business days In
order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 26, They should receive our correspondence within to business days. In order to protect consumer
privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 22, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID 12624368, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase did send an email on 01/26/about this issue but it did not answer the questionA followup question was asked of Chase on 01/29/and that message has been ignored.
Regards,
*** ***

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Nov17, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me in regards to the fee reversals.I am still concerned about the change in customer service. Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The individual that was assigned my case attached some disclosures that were not the disclosures that I got when I opened the account and the one attached did not reference the bank charging me 10% interest on my balanceChase Bank NA is notorious with various deceptive ways of dealing with consumerI feel that I was decieved with the wrong information when I got the card and I have been paying seperate APR on my cardDues to this I reject the decision made by the bank

We responded to our customer’s concerns in our letter dated September 13, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with youTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 9994786, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Lorraine M Centola

We responded to our customer’s concerns during our conversation on April 2, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase didn't review my complaint so much as shot it down outrightThey treated it as an open and shut case despite overwhelming proof that I did not receive the service that I had paid for
Regards,
*** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business put a very rude lady in charge of responding to my complaint, she had no objective to assist me or help resolve my complaintAll she did was argue with me, disrespect me and make the situation worseShe attempted to redirect my complaint and blame to VISAMy issue if she would have taken the time to read the complaint is not with VISA it's with the negligence of CHASE and the representative they hired to represent them which failed to handle my issue in a timely fashion and never responded to my calls, voicemails or fax'sThe issue all started when *** *** would not answer me nor return my calls, many many voicemails and fax'sI would try to reach someone else to assist me and they would apologize and redirect me back to Tereese who of course never respondedThis is unacceptable
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowChase has basically informed me that they're "sorry about the inconvenience", but that they won't do anything about itThey say they will automatically flag a transaction as "potential fraud" if they can't verify the name of the account holder with the recipient bank; however, they admit that they don't give out such private information if another bank asksIn effect, this policy means they will flag as fraudulent ANY attempt to transfer money to a bank account at another institution, by default, until Chase's customers provides proof of ownership to Chase (and in my experience, even after such proof has been provided.)
They did promise to look into why their various phone numbers (designated for collect calls from abroad) are not accepting collect callsAnd they told me that travel notices need to be called in for my bank accounts separately from my credit card accountsOther than that, the answer from Chase was basically "this is how we do thingsTake it or leave it."
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meThey promised to refund the late fee
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 2, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec15, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you