Jupiter Support

I was helpless in finding help to bring back important information on my computer.

Thanks to Jayden and his partner Sam I am now able to enjoy a much a much faster

problem free log-on and use of my computer. My experience with Jayden and his expertise in leading old people through this procedure was great. I will recommend this service to anyone needing this kind of help.

George C[redacted]

you guys did great, solved my problem right away

service was nice

I have had a number of problems with my computer. The young man, August, worked a long time and seemed to fix the problems.

I am looking forward to using my computer with much more pleasure.

August fixed some problems that I had referred to others previously, not with your company, and persisted until they were fixed. Other customers benefit from his skills.

goodwork

I have a very positive review of the service I received today. The technician was quite courteous and knowledgeable. And I finally have my computer back working properly.

very pleasant dealings

it was broken and Stella fixed it, per the guarantee. Very pleased here.

I am very satisified with the help I received this morning concerning the e-mail problem and will look forward to doing business with you in the future.

Service is good

Walt did a very good job in helping me get back into my laptop.

am very happy with the work that was done on my computer, to get it working for me again

Thank you Jupiter for the excellent service I received to correct my e-mail problem. The member of your staff, Ross William, I spoke with was very professional and patience with a client who does not understand computers.. Thank you again

Bob B[redacted]

they are experts in computers

Excellent!

the services are very good..

While my 70 year old mother was trying to use Google.com a pop up occurred acting as if she were trying to log onto a gmail account. The pop up already had her name in the appropriate box, however it was asking for her phone number, which she then entered thinking perhaps it was for her Yahoo account, and was prepared to click next when she realized something was fishy. She then closed all of the boxes on her computer screen and turned off her computer as she was a victim of a scam for a different tech support earlier in the month, which I will report in a different filing. Anyhow, she then almost immediately received a phone call from (presumably) the same company which had somehow hacked into her computer from number 800-860-8467 - which when I Googled this phone number showed Jupiter Support out of Scottsdale AZ. A man with a heavily Middle Eastern Accent tried to convince her that she should pay them to "fix" her computer which does not need fixing. She told them that she realized that they were a scam and hung up on them. She accidentally called them back and when they answered there was very loud Middle Eastern music playing in the back ground and the guy answered the phone as "hello".

When I did Google them I noticed a rating / review section on the page giving them 1 out of possible 5 stars based on 6 reviews. I then read the reviews which stated that they doubted the validity of this company and outlined their experiences with this company. An 81 year old woman targeted for the same thing as my mom, another guy experienced the same situation. Not one customer was "helped" or benefited from this "company's" services, and some had lost money as well. I certainly hope that the Revdex.com will look into this company as they have taken advantage of many, and seem to target the elderly using public records. No I am not a PI but a simple check has uncovered instances of unbusness-like conduct and financial loss for several instances.

excellent job

Excellent

Spencer was very helpful. I'm hopeless when it come to working on on computer and am thankful for someone like this young man to help me.