Linebarger Goggan Blair & Sampson

Mr.

On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to the recent complaint number *** issued by the Revdex.com in regards to our firm’s collection efforts on behalf of the Clerk of Court for Osceola County, FL (Clerk) for Case Number ***.Upon extensive research, it appears we incorrectly contacted you about this account. Thank you for bringing this to our attention. We corrected our records and apologize for any inconvenience this may have caused.

I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at .

Best Regards

Dear Mr.

We are in receipt of the
complaint you submitted to Revdex.com in the referenced matter.
Please accept this communication as our response to provide information to
assist you in moving this matter toward resolution.Linebarger is contracted with
the State of Kansas Department of Revenue (KDOR) to assist in collecting and
resolving outstanding tax obligations. We have communicated
with KDOR and have confirmed that the information contained in our
communications to you are accurate. Because Revdex.com is somewhat of a
“public forum” that does not have protections built in for security or privacy
of personal information, we are unable to provide detailed information relating
to your specific matter. We encourage you to communicate with
us by contacting our office at , ext. *** to discuss this matter in detail. We
will be happy to provide courteous and meaningful service to assist you in
moving this matter toward positive resolution.

Linebarger is the collection agency retained by the City of
Lynnwood (Lynnwood) to recover unpaid traffic fines. On 7-16-20, Lynnwood
assigned to Linebarger an unpaid red-light photo ticket in the name of ***
*** of Arlington, WA, in the amount of $188.23, which included a fee
of $38.74 assessed by Lynnwood Municipal Court as court costs. Attached
is a copy of the Notice of Infraction, indicating a vehicle registered to Mr.
*** committing the infraction, and reflecting the original fine amount.
On 7-23-20, Linebarger sent Mr. a notice of the assignment and
the unpaid obligation. The notice contained an option to pay the
obligation at local merchant locations such as 7-11, as a convenience to the
debtor. The letter was in no way threatening.On 8-04-20 the client requested that the account be
cancelled (returned) back to the client, which Linebarger did that day.
As a result, Linebarger has closed its file. If Mr. has any
questions about the infraction, he can contact the court.

To: ComplainantOn 7/30/2019, Linebarger Goggan Blair & Sampson, LLP
(the firm) received a delinquent parking violation from SP Plus Corporation,
Inc. (the client) for collection. The client issued parking violation ***
on 4/15/2015 at 9:47 PM at a parking lot managed by the client at 145 7th Avenue N, Nashville, TN. The violation was issued to a vehicle with Ohio
license plate GAV5301 for “non payment” in the amount of $55.00.On 8/6/2019, one of the firm’s skip-trace providers skipped
the license plate information to the vehicle registrant at the time of the
violation, the Complainant, and the firm mailed an initial collection notice to
the registrant address on 8/13/2019.Subsequent collection notices were mailed to the registrant
address on 9/23/2019, 10/28/2019 and 7/20/2020.The firm received no response until Revdex.com Complaint ***
arrived at the firm on 7/28/2020. The firm considered Revdex.com Complaint *** a
written dispute of the violation, and, as required, ceased collection activity
and began the process of validating the debt.Upon review of the violation evidence, it was determined
that the evidence photos, while clearly showing the license plate, did not
prove the violation.The firm advised the client, and the client agreed to void the
violation on 7/29/2020.As a result, the firm is no longer attempting to collect
violation *** from the Complainant. This violation has not been
reported to any credit bureau or agency.Please let me know, if you have any questions or require any
additional information.Thank you,***. ***Linebarger Goggan Blair & Sampson, LLP***.***@lgbs.com

Dear Dr. ***:

I am writing to confirm the details of our conversation by phone earlier this afternoon. AsI explained then, we have taken no actions in reporting the delinquency to any credit bureaus.Further, I confirmed that your account reflects a zero balance on the records of the MontgomeryCounty Tax Office and have included a statement showing the same. Tax Office records alsoreflect a receipt date of your e-Check payment of $2,310.13 on June 27, 2020, however, theposting date of the transaction was July 6, 2020. Our letters were generated from data dated July4, 2020 as noted in your complaint to the Revdex.com. These e-Checks are processedby a third party vendor and often take 7-10 days to clear at the tax office, plus there was aholiday on July 3rd, thus our letter was the result of this timing issue. The discrepancy betweenthe amount you paid and the $1,023.85 showing due on our letter was due to your paymentincluded taxes due all taxing entities collected by the Montgomery County Tax Office. We donot represent all these entities, so our letter reflected only what was due our clients. Please do nothesitate to contact me if you should have further questions.

Best Regards

I am responding to the consumer complaint filed with your
office by ***. Mr.’s complaint regards an account for
unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).On November 17, 2018, NWP recorded one toll incurred by a
vehicle with Colorado license plate *** registered to *** and
***. As co-signors, each party is jointly and severally liable as
an owner, for toll transactions incurred by the vehicle regardless of the
driver or primary user of the vehicle. NWP mailed Mr. notices on
November 30, 2018, December 30, 2018, and January 30, 2019. A Past Due Notice
was mailed on March 2, 2019 for $32.10; which included a $25.00 Past Due Fee.
The notices were mailed to the name and address NWP received from the
Department of Motor Vehicles – ***, ***. Two additional tolls totaling $10.00 were incurred on March 11, 2019.When no response was received to these notices, a $20.00
Collection Fee was added and the account was referred to the firm for
collection on April 1, 2019. The Firm mailed notices on April 8 and May
20, 2019. No response was received. The Firm continuously attempted to locate a
new address for Mr. to provide him with notice of the amount owed. A
new address was located and the firm mailed a notice to ***.Upon receipt of this complaint, we reviewed the account.
According to the information we were able to obtain, statements were sent to
the registered address and one of the registered owners of the vehicle. If Mr.
*** has documentation showing the vehicle was registered to a different
address on the date of first toll, he may send it to our office for further
review. As of the date of this response, the balance due of $62.10 remains due
and owing.Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.

I am responding to the consumer complaint filed with your
office by ***. Ms.’s complaint regards an account for
unpaid tolls and fees owed to our client, the E-470 Public Highway Authority
(E-470).On October 29, 2018, E-470 recorded one toll incurred by a
vehicle with Texas license plate *** registered to ***. Between
December 1, 2018 and November 1, 2019, E-470 mailed twelve statements to the
address received from the Department of Motor Vehicles (DMV) – ***.When no response was received, the account was referred to
the firm for collection. The firm mailed notices to Ms. on March
4 and May 2, 2019. No response was received. The firm continuously attempted to
locate a new address for Ms. to provide her with notice of the amount
owed. A new address was located and on July 6, 2020, the firm mailed a notice
to ***.Upon receipt of this complaint, we reviewed the account. The
image from the toll shows a white Toyota 4Runner. According to the information
we were able to obtain, this vehicle is still registered to Ms. with a
Colorado license plate: ***. The balance due of $74.50 remains due and
owing. As requested in the complaint, copies of the statements sent by E-470
were mailed to Ms. on July 24, 2020. Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.

Tell I am responding to the consumer complaint filed with your
office by ***. Ms.’s complaint regards an account for unpaid
tolls and fees owed to our client, the E-470 Public Highway Authority (E-470).On October 26, 2018, E-470 recorded four tolls incurred by a
vehicle with Colorado license plate *** registered to ***
***. Between November 26, 2018 and October 27, 2019, E-470 mailed twelve
statements to the address received from the Department of Motor Vehicles (DMV)
– ***.When no response was received, the account was referred to
the firm for collection. The firm mailed notices to Ms. on February
27, April 29, and June 27, 2019. No response was received. The firm
continuously attempted to locate a new address for Ms. to provide her
with notice of the amount owed. A new address was located and on July 8, 2020,
the firm mailed a notice to ***.On July 13, 2020, Ms. contacted our office and stated
she was not on E-470 on the date of the tolls and that she had not received
prior notice. The Customer Service Representative advised the vehicle was a
2004 Cadillac SRX and explained the dispute process to Ms.. Upon receipt of this complaint, we reviewed the account with
E-470. According to the information we were able to obtain, PO Box 4826 was not
listed on the registration at the time of the tolls. As such, our client has
waived the fees and the current balance due is $17.65. Ms. may call E-470
at to request copies of the images of the vehicle and pay the toll
amount.Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.us why here...

Upon receipt of this complaint, we reviewed the account
again with E-470. According to the information we were able to obtain, Ms.
***’s vehicle traveled extensively on the E-470 toll road , passing through
Plaza E, Plaza D, Plaza C, and Plaza B. A map can be found on E-470’s website detailing
the route (***).
As stated in our previous response, our client has waived the fees associated
with these tolls and the current balance due is $17.65.We trust that this information will be sufficient to allow
for resolution of the complaint

I am responding to the consumer complaint filed with your
office by ***. Mr.’s complaint regards an account for unpaid
tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).On August 31, 2019, a vehicle with Virginia license plate
***, registered to *** incurred one toll on the Elizabeth River
Tunnels. On October 4, 2019, ERT mailed Mr. a statement for
$5.35; the amount of the toll incurred. On November 7 and December 11, 2019,
ERT mailed statements for $30.35, which included a $25.00 Late Payment Fee. On
January 14, 2020, ERT mailed a statement for $80.35, which included a $50.00
Collection Fee, and referred the account to the firm for collection. The
statements were mailed to the address ERT received from the Department of Motor
Vehicles (DMV) – ***.The above referenced account was received by the firm on
January 15, 2020 and a notice was mailed on January 19, 2020. Mail return was
received. The firm continuously attempted to locate a new address for Mr.
*** to provide him with notice of the amount owed. A new address was
located and on July 8, 2020, the firm mailed a notice to ***.Upon receipt of this complaint, we reviewed the account with
ERT. The image from the toll shows a silver Honda Civic. Per the ERT review,
the violation is valid. As such, the balance of $80.35 remains due and owing. Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.

As required by Virginia law, ERT
sends statements to the address listed on the vehicle’s registration at the
time of the toll. Our client does not have access to addresses associated with a
person’s Drivers Licenses. If the address listed on the DMV registration for
Virginia license plate *** was updated prior to August 31, 2019, Mr.
*** may send documentation of that to our office for further review.

I am responding to the consumer complaint filed with your
office by ***. Ms.’s complaint regards an account for unpaid
tolls and fees owed to our client, the Elizabeth River Tunnels (ERT), located
in Portsmouth, Virginia.On April 3, 2016, a vehicle with Virginia license plate
***, registered to *** incurred two tolls on the Elizabeth River
Tunnels. On April 15, 2016, ERT mailed Ms. an invoice for $7.50;
the amount of the tolls incurred. On May 11, 2016, a vehicle with Virginia
license plate ***, also registered to ***, incurred two tolls on
the Elizabeth River Tunnels. On May 23, 2016, ERT mailed an invoice for
$7.75. On June 10, 2016, ERT mailed a second invoice for $7.50 for the April 3,
2016 tolls. An invoice for $3.75 was mailed on July 28, 2016 for a toll
associated with license plate *** that occurred on July 24, 2016.On August 11, 2016, an invoice was mailed for $7.50 for two
tolls associated with license plate *** that occurred on August 5, 2016.
The invoice mailed on August 18, 2016 for $15.25 was for four tolls that
occurred between August 6 and August 10, 2016 on license plate ***. An
invoice for $15.00 was mailed on August 28, 2016, which was for four tolls that
occurred between August 14 and August 19, 2016 on license plate ***. An
invoice for $75.75 was mailed on September 12, 2016, which was for twenty tolls
that occurred between August 19 and September 3, 2016 on license plate ***.
An invoice for $45.00 was mailed on September 19, 2016, which was for twelve
tolls that occurred between September 11 and September 18, 2016 on license
plate ***.On December 4, 2016, a vehicle with Virginia license plate
***, also registered to ***, incurred one toll on the Elizabeth
River Tunnels. On December 12, 2016, ERT mailed an invoice for $3.75. Between
July 23 and August 10, 2017, a vehicle with Virginia license plate ***,
also registered to ***, incurred four tolls on the Elizabeth River
Tunnels. On August 24, 2017, ERT mailed an invoice for $20.10.On January 20, 2018, ERT mailed a statement for $580.85,
which included the prior toll usage, ten new tolls that occurred between
November 18 and December 25, 2017 on license plate ***, ten Late Payment
Fees for previous invoices, and a Collection Fee. On March 23, 2018, ERT mailed
a statement for $616.19, which included the prior balance, two new tolls that
occurred on February 10, 2018 on license plate ***, and a Late Payment Fee
for the January 20, 2018 statement. On April 25, 2018, ERT mailed a statement
for $651.53, which included the prior balance, two new tolls that occurred on
March 24, 2018 on license plate ***, and a Late Payment Fee for the
February 10, 2018 statement. A Late Payment Fee was added for the April 25,
2018 statement bringing the balance due to $676.53.All invoices and statements were mailed to the address ERT
received from the Department of Motor Vehicles for the all license plates – ***.When no response was received, the above referenced account
was referred to the firm for collection on October 26, 2016. New tolls and fees
were referred to the firm after they were billed by ERT. Notices were mailed to
Ms. on November 9, 2016, December 28, 2016, February 13, 2017, June 22,
2017, and May 23, 2018. The Firm continuously attempted to locate a new address
for Ms. to provide her with notice of the amount owed. A new address was
located and the firm mailed notices to *** on June 5 and July 17, 2019. The firm sent another
notice to *** on June 22, 2020. A
forwarding address was received and on July 11, 2020, a notice was mailed to
***.On July 17, 2017, Ms. contacted our office to request
more information. On the first call, Ms. spoke with a Supervisor who
explained the outstanding balance was for four license plates. Ms. wanted
to know the make and model of the vehicles. The Supervisor advised Ms.
she could request images in writing. Ms. asked about a settlement. The
Supervisor explained that settlements must be paid in one payment and offered a
settlement of $514.96. Per Ms.’s request, the Supervisor explained the
balance information. Ms. asked to be transferred to someone above the
Supervisor. Ms. would not verify her address with the Manager she
was transferred to. It is the firm’s policy to verify the account information
on all calls. Ms. stated she verified it on the first call and was
unwilling to do so again. Ms. stated she would file a complaint and ended
the call. Upon receipt of this complaint, we reviewed the account with
ERT. Per the ERT review, the balance of $676.53 remains due and owing. All fees
are added in accordance with the Terms and Conditions accepted when a vehicle
drives ERT. Our client has advised payment has not been received for this
account. Additionally, ERT has no record of any prior communication with Ms.
***. If Ms. has made payment to ERT, she may submit that documentation
to our office for review.Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.

Dear Mr.,On 7/17/2020, Linebarger Goggan Blair
& Sampson, LLP (The firm) received Revdex.com Complaint ***. The firm
considered Revdex.com Complaint *** a dispute of the violation, and, as required,
ceased collection activity and began to validate violation *** and GBO
22551F.In your complaint to the Revdex.com you state that you have
contacted Galveston County about this matter, however, the enclosed
documentation and our letters clearly indicate that this matter involves the City of Galveston not Galveston County.
On 7/22/20, the firm verified with the City of Galveston Municipal
Court Administrator that this case is outstanding and a warrant is active. It
is a criminal case (Possession of Drug Paraphernalia) issued on 2/9/2016 and
the amount due is $547.30. There is also a Failure to Appear charge (***F)
associated with this case that is also outstanding and a warrant has been
issued. The amount due is $313.30. The Failure To Appear
charge was issued on 3/16/2016 and both cases were assigned to the firm on 6/2/2016. Copies of the arrest warrants
(2) are enclosed in addition to offense information that describes the total amount due for each
violation.Please let me know, if
you have any questions or require any additional information.Thank you,***Linebarger Goggan Blair & Sampson, LLP

***@lgbs.com

I am responding to the consumer complaint filed with your
office by ***. ***. Mr.’s complaint regards an account for unpaid
tolls and fees owed to our client, the E-470 Public Highway Authority (E-470).Upon receipt of this complaint, we reviewed the account with
E-470. The E-470 review of the vehicle image from the toll indicated a plate
misread. As such, E-470 has dismissed this toll violation and recalled it from
our office. There is no further amount due by Mr..Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.

I am responding to the consumer complaint filed with your
office by ***. ***. Mr.’s complaint regards an account for unpaid
tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).Upon receipt of this complaint, we reviewed the account with
ERT. Our client has advised Mr. contacted ERT directly and paid a
settlement amount of $8.61. As such, the account has been recalled from our
office and there is no further amount due by Mr.. Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.

I am responding to the consumer complaint filed with your
office by ***. Mr.’s complaint regards an account for
unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).Between July 10 and July 13, 2017, a vehicle with Texas
license plate ***, registered to *** incurred two tolls on the
Elizabeth River Tunnels. On August 11, 2017, ERT mailed Mr. a
Toll Invoice for $9.90; the amount of the tolls incurred. A payment for $4.95
was received on September 17, 2017. On October 31, 2017, ERT mailed a statement
for $34.90, which accounted for the partial payment and included a $25.00 Late
Payment Fee. A second statement for $34.90 was mailed on December 1, 2017. On
January 4, 2018, ERT mailed a statement for $84.90, which included a $50.00
Collection Fee. The invoices were mailed to the address ERT received from the
Department of Motor Vehicles (DMV) – ***.When no response was received, the above referenced account
was referred to the firm for collection on January 12, 2018. The firm
mailed notices on January 19, 2018, March 2, 2018, and March 19, 2019. No
response was received. The firm continuously attempted to locate a new address
for Mr. to provide him with notice of the amount owed. A new address
was located and on June 29, 2020, the firm mailed a notice to ***.Upon receipt of this complaint, we reviewed the account with
ERT. Per the ERT review, Mr.’s E-ZPass account was opened on July
24, 2017, which is after the dates of the tolls. As such, the balance of $84.90
remains due and owing. Please accept the above information as our response to the complaint.
We trust that this information will be sufficient to allow for resolution of
the complaint. In the event additional information is desired or
necessary, please let us know.

I am responding to the consumer complaint filed with your
office by ***. Mr.’s complaint regards an account for unpaid
tolls and fees owed to our client, the Northwest Parkway (NWP).On March 26, 2019, NWP recorded one toll incurred by a
vehicle with Colorado license plate *** registered to ***. *** and
***. NWP mailed Mr. notices on April 10, May 10, and
June 12, 2019. Two additional tolls were incurred on July 10, 2019. A Past Due
Notice was mailed on July 14, 2019 for $32.60; which included a $25.00 Past Due
Fee. The notices were mailed to the address NWP received from the Department of
Motor Vehicles – ***. When no response was received to these notices, the account
was referred to the firm for collection on September 10, 2019. Nine
additional tolls occurred between July 29, 2019 and June 27, 2020. The tolls
were forwarded to our office as they occurred. The Firm mailed a notice on
September 12, 2019. Mail return was received. The Firm continuously attempted
to locate a new address for Mr. to provide him with notice of the
amount owed. A new address was located and the firm mailed a notice to ***.On June 30, 2020, *** contacted the Firm stating
she was Mr.’s wife and the vehicle was not his. The Customer Service
Representative advised we would be unable to discuss the account with Ms.
*** without authorization from Mr.. The call was ended.According to the information NWP received from the DMV, Mr.
*** was a registered owner of the vehicle at the time of the violations.
If Mr. has documentation showing he sold the vehicle prior to the
dates of the tolls, he may send it to our office for further review. As of the
date of this response, the balance due of $108.70 remains due and owing.Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.