Linebarger Goggan Blair & Sampson Reviews (%countItem)
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Linebarger Goggan Blair & Sampson Rating
Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998
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+1 (512) 634-3789 +1 (956) 725-4594 +1 (903) 874-5007 +1 (361) 578-6144 +1 (210) 225-6410 +1 (361) 664-5050 +1 (254) 756-6606 +1 (361) 888-4405 +1 (432) 333-7012 +1 (936) 639-5059 +1 (936) 327-6882 |
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On October 2nd, 2019 I received in the mail a Notice of Debt in regard to driving on the Northwest Parkway in Colorado. However, I have no remembrance and have not received anything in the mail. I moved in July, and properly registered my new address with the United State Post Office prior to the move. I have never received a bill for this amount from EZToll, additionally, when looking up my license plate on the EZToll website, my plate did not even register an account. I have not driven that toll road since 2018, of which I have the receipt of when I paid for that time on the tollroad.
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
On May 23, 2017, NWP recorded one toll incurred by a vehicle with Colorado license plate *** registered to ***. NWP mailed *** notices on June 3, and July 3, 2017. A second toll was recorded on July 9, 2017 and a notice was mailed August 3, 2017. A Past Due Notice was mailed on September 3, 2017 for $36.10; which included a $25.00 Past Due Fee. The notices were mailed to the address NWP received from the Department of Motor Vehicles – ***.
When no response was received to these notices, the account was referred to the firm for collection on October 3, 2017. The Firm mailed notices on October 10, 2017, November 20, 2017, and March 15, 2018 for $56.10, which included a $20.00 Collection Fee. No response was received. The Firm continuously attempted to locate a new address for *** to provide her with notice of the amount owed. A new address was located and on May 6, 2019, the Firm mailed a notice to ***. A forwarding address was received, which generated a new notice to be mailed on May 20, 2019 to ***. There was still no response from ***. A new address was located and on September 24, 2019, the Firm mailed a notice to ***
Upon receipt of this complaint, we reviewed this account with our client. As notices were mailed to the registered address of the vehicle, the balance due of $56.10 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
On August 20, 2019 I received a notice of debt letter from the debt collector. They indicated that they were trying to collect a $10 parking ticket for a violation that occurred in Boulder CO on September 14,2018. My license plate *** was on the ticket. I sent a certified letter to them that they received on August 27, 2019. On September 28, 2019 I received a second notice from the collector. I called them on September 30, 2019 on talked to a lady named Rebecca W. and she said she would send the information in the letter to ab reviewed again.
I have been through Boulder only once, in 1994, when I drove my sister to Estes Park to have lunch at the Stanley Hotel. We NEVER stopped in boulder. On the ticket date in question(September 14, 2019), my vehicle was in my garage in Monument, CO all day and I was in the house all day watching a wood floor contractor install and stain wood floors n the home.
The information on the ticket is incorrect and I have no connection to that Boulder ticket.
Attached
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I traveled through VA during a family vacation on August 4, I utilized the toll once crossing into Va from NC one time and sent a payment to Elizabeth River Crossing in November after not receiving the toll letter. Payment was processed on November 17 in the amount of $85.70. I never used this bridge again to exit VA. In May 2019, I received a collection notice from Linebarger Goggan stating I still owed $85.70. I submitted all payment documentation from USAA and 4 months later this company sent another collections notice. The only information I received every time after submitting my documents was that, "were still looking into your case." Elizabeth River Crossing had no other documentation that my car had crossed that bridge on any other occassion. This company is a rip off and targets those individuals with their continued threats of collection regardless of whether you have all necessary documentation required or not. I will never utilize any toll in the state of VA. If I was closer I would have hired an attorney to fight this.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
Unfortunately, the account Ms. is referring to is not in her name. We would need authorization from the account holder to discuss any details.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. However, my husband *** had the owner of the account authorize him on the account and the firm was still not helpful at all and proceeded to tell him that he had a toll bill as well and he was not even in the state at the time due to him being military. This firm is just taking people's money with no justification. They could not provided him a date for his toll.
Regards
I received a notification from Linebarger Goggan Blair & Sampson, LLC, dated September, 19 2019, stating that according to NORTHWEST PARKWAY I have an outstanding debt for unpaid tolls and charges for $52.10. However. I've never given any notice of these toll prior to receipt. I have not received any notifications of outstanding debt from Northwest Parkway. I require more information about this bill. Customer client #*** Reference #
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
On December 29, 2018, NWP recorded one toll incurred by a vehicle with Colorado license plate *** registered to ***. NWP mailed Ms. three notices on January 9, February 9, and March 9, 2019. A Past Due Notice was mailed on April 9, 2019 for $32.10; which included a $25.00 Past Due Fee. The notices were mailed to the address NWP had on file from previous tolls – ***.
When no response was received to these notices, the account was referred to the firm for collection on May 9, 2019. The Firm mailed a notice on May 13, 2019 for $52.10, which included a $20.00 Collection Fee. Mail Return was received on May 31, 2019. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on September 19, 2019, the Firm mailed a notice to ***.
Upon receipt of this complaint, we reviewed this account with our client. We were able to confirm that Ms. updated the address on her registration prior to the date of the toll. As such, NWP has recalled this account from our office and waived the fees. The current balance due is $5.15. Ms. may contact NWP at to pay the balance.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a letter in August of 2019 stating that I have a parking citation from 2015. I have no recollection of receiving a ticket, and the date of alleged citation is 4 years ago. I'd like for this company to stop sending me these letters.
See attached
I just received a letter in the smail saying my "account" is being sent to lgb for collections on a toll tag that was paid off anytime I got a bill for it. Its now stating I owe over $400 in toll tags and I have not even been on the toll roads in at least 3 or 4 years. Im wondering where all this is coming from. Last I checked I know I didnt use the toll road enough to equal out $400. I also never received any kind of bill or notice from anyone aside from this one saying dallas county statement form.
See Attached
I searched the government databases for DMV/DPS etc and found nothing. I did have my identity stolen, but it seems to me they are just phishing for money and this "collection" is 10 years old or older.
The Texas driver’s license-- *** -- provided on 9/2/2009 during the issuance of the citations from the City of Houston is associated with a *** in Houston, TX and a *** in Avinger, TX. The *** currently residing in Avinger, Texas believes he is the victim of identity theft. Additional research also shows that the date of birth on the citation does not match the date of birth for the *** in Avinger, Texas. Based on these findings, the Revdex.com complainant—***-- who currently resides in Avinger, Texas will no longer be considered the responsible party.
I received a notice of debt from this company on 12 Sep 2019 asking me to pay $70 to SP Plus corporation. I don't recall any parking violation from SP Plus on the said date of 23 June 2018 and there was no communication from this company or SP Plus directly to me regarding the amount due. SP Plus should have left a note on the car OR send me a letter with the penalty amount prior to sending it to collections. I tried calling SP Plus and was told me to contact LGBS directly as the letter was from this company and not SP Plus. Please consider this as dispute of charges and help resolving the issue. My reference number is *** and violation number is ***.
See attached
Revdex.com:
Thank you for your help in expediting my dispute resolution process with SP Plus corporation and LGBS.
Thank you LGBS for voiding the violation claim from SP Plus corporation. Your quick help is greatly appreciated.
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. This complaint may please be closed.
Regards
On September 12, 2019 I received a "notice of court-ordered fees or fines" dated September 5, 2019 from Linebarger Goggan Blair & Sampson, LLP. The firm claims that I failed to pay a court-ordered fine for a traffic violation. They claim a civil assessment of $300 plus $15 warrant assessment, totaling $315. However, the original fine was $161 and I paid it in full at the courthouse on August 20, 2019. I have the check details to prove it.
I am responding to the consumer complaint filed with your office by *** regarding a debt owed to our client, the Contra Costa Superior Court.
After receiving Mr.’s dispute, we requested that our client review the account. Our client confirmed that the debt was paid in full. Mr. no longer owes a balance on the account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
Received a notification for outstanding debt from tunnel fees dating as far back as 2017. I was never given any notice of these transactions prior to receipt and have racked up bill charges up to $110. I have not received any notifications of outstanding debt from the Elizabeth River Tunnel system nor can I see any of the detail from these payments on that website.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
On December 26, 2017, a vehicle with North Carolina license plate ***, registered to *** incurred one toll on the Elizabeth River Tunnels. On January 26, 2018, ERT mailed Mr. a statement for $4.95; the amount of the toll incurred. A statement was mailed on January 1, 2019 for $35.12, which included the December 26, 2017 toll, a toll that occurred on November 25, 2018, and a $25.00 Late Payment Fee. On February 28, 2019, ERT mailed a statement for $60.12, which included another $25.00 Late Payment. The statements were mailed to the address ERT received from the Department of Motor Vehicles: ***.
When no response was received, the above referenced account was referred to the Firm for collection on April 4, 2019. The Firm mailed a notice to Mr. on April 16, 2019 to the address stated above, but it was returned on April 30, 2019. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on August 26, 2019, the Firm mailed a notice to ***.
On September 9, 2019, Mr. contacted our office and stated he wanted to dispute the balance due to not receiving statements. The agent advised Mr. that if the vehicle was registered to a different address at the time of the violations, he could send in documentation from the Department of Motor Vehicles. No documentation was received.
On September 13, 2019, a payment for $100.00 was received. Upon receipt of this complaint, we reviewed the account with ERT. Per the ERT review, the balance of $10.12 is due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
The amount you are saying I still owe is incorrect. I made full payment of $110 (see attached invoice). I should no longer have an account balance. Please correct and then this complaint is resolved.
Regards
Upon receipt of this complaint, we reviewed the account again with ERT. Per the ERT review, the account has been paid in full. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I recieved a collections notice from 08/04/2015 for the parking lot location at ***. This is the first notice that I have ever seen of this violation. This was a parking lot for work. We were issued parking passes that were payed for by ***. Located ***. I am assuming that this was some sort of glitch in there system. And they never sent the bill to us at ***s. I have since discontinued employment from ***s and moved away. I live in another state. You can reach ***s about this debut at *** ask for ***.
See attached
You are worthless criminal scammers who sent a demand letter for a debt I do not owe and referencing a case number that does not exist.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the Los Angeles Superior Court.
Mr.’s debt stems from a failure to appear for a 2003 traffic violation. A balance of $686.00 is due. A redacted copy of the original citation and a court document showing the amount due is attached to this response. Mr.s can contact our office for an unredacted copy of the citation.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received 2 letters from this firm, one was a "Notice of Delinquent Fees or Fines" & one was a " Notice of Intent to Intercept Filing" - both stating that I owed Alameda County Superior Court the sum of $300. Neither had a date that this alleged fine/fee was incurred. I haven't lived in California since 2008 & do not owe Alameda County any monies. Additionally, even IF I had owed Alameda County any monies, the statute of limitations (4 years in California) would have long since passed. This "law firm" also violated Assembly Bill No. *** by not informing me that "This bill would prohibit a debt collector from sending a written communication to a debtor attempting to collect a time-barred debt without providing specified written notices stating that the debtor may not be sued for the debt, but that the debt, depending on its age, may be reported as unpaid to credit reporting agencies, as specified."
I am responding to the consumer complaint filed with your office by *** regarding a debt owed to our client, the Alameda Superior Court.
Assembly Bill No. *** does not apply to the account as it is not consumer debt. Our office does not report to any credit bureaus. After receiving ***’s dispute, we requested that our client review the account. Our client has since recalled the account from our office.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Ref # ***
This is a collection claim for alleged 91 express toll road violations on 4/21/19 (twice) and once on 3/29/19. I have called this office 4 times and left message for a call back to resolve the issue with NO return call. My wife *** has had toll road account *** for almost 15 years. The Chrysler 300 in question was supposed to added back February 2019 and the fines corrected.
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA) and the Riverside County Transportation Commission (RCTC), located in Southern California.
Between March 29 and April 21, 2019, a vehicle with California license plate ***, registered to ***, incurred four tolls on the 91 Express Lanes. Two notices were mailed to ***, for the each toll usage to the address our client received from the Department of Motor Vehicles – ***.
When no response was received to the notices, the OCTA violations were referred to the firm for collection on July 8, 2019 and the RCTC violation was referred on July 15, 2019. The firm mailed two notices to *** on July 10 and August 17, 2019 for the OCTA violations. The firm mailed two notices to *** for the RCTC violations on July 17 and August 24, 2019. The firm had no further interaction with ***.
Upon receipt of this complaint, we reviewed ***’s accounts with our client. *** contacted the 91 Express Lanes to say he had a Toll Roads account. Our client requested that *** send an Account Verification Letter and copies of the statements covering the dates of the violations (March 29 and April 21, 2019). The 91 Express Lanes needs copies of the Account Verification Letter and statements to verify the account was in good standing at the time of the violations and that the license plate was listed on the account. No documentation was received.
*** can send in the requested documentation to our office for further review. Currently, the balance due for ***’s OCTA account is $262.45 and the balance due for ***’s RCTC account is $101.90.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
Regarding Ref # ***, and ***
To Linebarger Grogan Blain and Sampson
Thank you for the reply. I would like to have this reply on record just in case Linebarger Grogan Blain and Sampson do something silly like: Attack my credit, put a hold on taxes, registration etc…
There are some corrections that need to made regards to the comments from the collection agent Linebarger Grogan Blain and Sampson. First I did sent the violation notifications back to 91 toll lanes with my wife’s toll account number (***) and her name/signature. I would say I mailed these notifications back at least twice and they were not processed. On the notification it states that if you had an account please check a box at the bottom. In doing so the vehicle will be added and the initial toll fee will be charged to the account listed (this did not happen). Obviously these notifications were not processed. Second point I have tried to contact Linebarger Grogan Blain and Sampson five times. Four times by phone (***) (I can provide phone records if needed) and one through the Revdex.com. The last time I called was 8/24/19 at 3:39 pst for 3 min and 15 seconds. Just like the previous 3 times I was prompted to leave my name, ref number, and contact number (I did repeated twice on the message each time). The message then advised someone from our office would call me back. In my former job I have worked with collections agents not calling back seem very usual based on the compensation model they use. Obviously by your reply you have not called me back to seek additional information to reach a conclusion to this matter. So I will deliver a Request for an Administrative Investigation based on what I have written above and the notes below. Please review and adjust the $2.45 and $1.90 to account *** as has been requested SEVERAL times. Also I will be moving in a month so quick resolution would be appreciated.
1. My wife *** has had toll account *** for my guess is 15 years.
2. There are 4 cars on account ***. Two are registered to both *** and I. The Chrysler in question is included on that account.
3. *** has tried to add the car several times.
4. *** filed a complaint to have this corrected through 91 tolls and it was not processed.
5. I had at least 8 other violations (we did not figure out is was a bad transponder right away) that were corrected through 91 express lanes. On the notification it states that if you had an account please check a box at the bottom. In doing so the vehicle will be added and the initial toll fee will be charged to the account listed. Each time the car was not added although the form indicated the car was to be added.
Upon receipt of this complaint, we again reviewed ***’s accounts. We were able to locate missed calls from *** at the number listed in his response on August 24 and September 1, 2019. Both calls were received outside of the Firm’s call center hours. A voicemail was located for the August 24 call; however, a callback to *** did not occur. We are reevaluating our processes to ensure we do not miss callbacks going forward.
Two additional tolls were referred to the Firm for collection on August 27, 2019. The 91 Express Lanes recorded both tolls on May 13, 2019, one on each RCTC and OCTA.
*** has a FasTrak account with the Toll Roads, which is a separate entity from the 91 Express Lanes. Our client requires an Account Verification Letter and copies of the statements covering the dates of the violations (March 29, April 21, and May 13, 2019) to verify the account was in good standing at the time of the violations and that the license plate was listed on the account. The 91 Express Lanes is unable to do so with solely the account number, as they are separate entities.
The account cannot be reduced to the toll amount only without the supporting documentation. *** can send in the Account Verification Letter and statements to our office for further review. Currently, the balance due for ***’s OCTA account is $345.95 and the balance due for ***’s RCTC account is $185.95.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
Regards,
***
I have attached the statements and cars that are listed on the toll roads account as requested. Please have the 91 toll road adjust all remaining "violations" back to the original charge in any. Also please inform your client that there process is horrible. I sent over verification that there was an account to be charged for about 8 violations (the transponder went bad) and only 5 were processed (bad percentage). trying to call the toll roads is just as bad. I tried to call the toll roads a couple of times and I dropped off after 30 minutes. All this has caused all of us to waste time needlessly and should be corrected....
Upon receipt of the statements, we again reviewed ***’s accounts with the 91 Express Lanes. Account number *** had a negative balance from March 21 through April 12, 2019. Therefore, the account was not in good standing at the time violations *** and *** were incurred. These two violations are valid and due in full.
The remaining three violations have been reduced to tolls only and the penalties dismissed, as the account was in good standing at the time of the violations. As such, the current balance due for ***’s OCTA account is $105.95 and the current balance due for ***’s RCTC account is $105.95.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I recieved a letter said I am failure to pay past toll charges at may28,2019. I was moving to Indiana at the jan.2019 for schooling. Also I logged in my ezpass account, there's no any violation shown on my account page, also the letter provide the an account number, clearly it is not my ezpass account. My client code is ***. Stop doing such thing to make people uncomfortable.
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
On May 14, 2018, NYSTA recorded one toll incurred by a vehicle with New York license plate *** registered to ***. On May 30, 2018, NYSTA mailed a Toll Bill for $23.35, which included the toll and a $5.00 fee. On July 8, 2018, NYSTA mailed a Notice of Violation for $68.35, which replaced the $5.00 fee with a $50.00 fee. The statements were mailed to the address NYSTA received from the Department of Motor Vehicles – ***.
When no response was received to the statements, the account was referred to the Firm for collection on August 20, 2018. The Firm mailed notices on August 23, 2018, October 3, 2018, and March 18, 2019. in the amount of $68.35. No response was received. The Firm continuously attempted to locate a new address for *** to provide him with notice of the amount owed. A new address was located and on May 28 and July 3, 2019, the Firm mailed notices to ***.
Upon receipt of this complaint, we verified this account with our client. The license plate was confirmed and the vehicle is a Jaguar. As *** was properly noticed by both NYSTA and the Firm, the balance due of $68.35 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a letter from Linebarger Goggan Blair & Sampson, LLP from an address *** addressed to a *** with a case number. I called the number on the letter to inform them that is not me, but I was on hold for an extended period of time having never reached an actual person after going through the automated prompts. It seems to either be a scam or they must send letters to people without doing proper research to determine the appropriate contact. My name is similar but not the same. The debt was with Dallas County in Texas and I have not lived there in over 11 years. The letter did not identify what the debt or case was about or anything of the like. I consider this type of letter harrasment and would like your help in bringing closure to it.
See Attached
This lawyer firm representing SP Plus Corporation is trying to get me to send $50.00 to SP Plus for a bogus parking ticket at parking lot in Milwaukee, Wisconsin on 10/1/2015. I was not in Milwaukee four years ago and I am not familiar with the location stated in the notice. Also, I checked the Milwaukee website for parking violations by using my license plate number. The Milwaukee site stated that there were no violations based on that plate number. I find it hard to believe that no one from Milwaukee has contacted me for four years. I consider this lawyer firm and or SP Plus Corporation bogus and was trying to scam me. I've read other fake collection complaints about this firm on-line on the Revdex.com website.
LINEBARGER GOGGAN BLAIR & SAMPSON, LLP RESPONSE TO Revdex.com COMPLAINT ***
On 7/30/2019, Linebarger Goggan Blair & Sampson, LLP (Firm) received a delinquent parking violation from SP Plus Corporation, Inc. (Client) for collection. The parking violation *** was issued on 10/1/2015 at 3:13 PM at a parking lot managed by the Client located at *** The violation was issued to a black Mercedes-Benz with Wisconsin license plate *** for “No Receipt Displayed” in the amount of $50.00.
On 8/6/2019, the Firm skip-traced the license plate to ***, who was the title holder and vehicle registrant at the time of the violation.
On 8/13/2019, the Firm mailed an initial collection notice, and on 8/20/2019, the Firm received Revdex.com complaint # ***. Since this is the only correspondence received from ***, the Firm considers this a dispute and will validate the debt by presenting time-stamped pictures of the vehicle at the location of the violation and a validation letter containing the particulars of the violation to *** by mail.
The Client and the Firm consider this violation still outstanding. The original creditor is and continues to be the SP Plus Corporation. The Firm has not reported this parking violation to any credit reporting agencies.
Please let me know, if you have any questions or require any additional information.
Thank you
I received a bill from Linebarger Goggan Blair & Sampson, LLP stating that I owed $100 from unpaid toll fines from the Orange County portion of the 91 Express Lanes. The license plate matches a car that owned over 10 years ago. When I inquired what type of vehicle the license plate was for, *** said a 2007 Honda. I have never owned a 2007 Honda though. She then told me I would need to contact the DMV to get a letter from them. How could I possibly get a letter for a car I never owned? These people are legit scammers.
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA), located in Southern California.
Upon receipt of this complaint, we reviewed the account with OCTA. The OCTA review of the vehicle image from the violation indicated a plate misread. As such, OCTA has dismissed the toll violation and recalled it from our office. There is no further amount due by ***.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Today, my husband got a notice from this place claiming that he owes $70 for a parking violation. This is a total scam. First of all, we have NEVER been where this alleged violation happened and the company they claim they represent DOESN'T have anything at the location they claim this happened. So I'd love to know how they can claim we owe a debt for a place that doesn't exist for something that never happened. Why is this "law firm" allowed to continue scamming people? As for us, we're not paying a dime of this scam. I suggest that if you get any kind of notice from them, you simply toss it where it belongs..in the trash!
I recieved a letter stating I owe a debt with Northwest Parkway. This company refuses to provide me with any details such as date time place who Northwest parkway is. The license plate that they have listed was turned into DMV over 3 years ago. The letter to me was dated August 8 2019 and the payment date was August 8 2019
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP). On February 26, 2016, NWP recorded one toll incurred by a vehicle with New York license plate *** registered to ***. NWP mailed *** three notices on March 4, April 5, and May 4, 2016. A Past Due Notice was mailed on June 4, 2016 for $31.70; which included a $25.00 Past Due Fee. The notices were mailed to the address NWP received from the Department of Motor Vehicles – ***. When no response was received to these notices, the account was referred to the firm for collection on July 6, 2016 and a $20.00 Collection Fee was added to the account. The Firm mailed notices on July 14 and August 25, 2016. No response was received. The Firm continuously attempted to locate a new address for *** to provide her with notice of the amount owed. A new address was located and on July 17, 2017, September 11, 2017, and June 25, 2019 the Firm mailed notices to ***. A forwarding address was received in June 2019 and notices were sent on July 2 and August 8, 2019 to ***. Upon receipt of this complaint, we reviewed ***’s account with our client. Neither the Firm nor NWP has record of speaking with ***. The balance of $51.70 remains due and owing. Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.