Linebarger Goggan Blair & Sampson Reviews (%countItem)
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Linebarger Goggan Blair & Sampson Rating
Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998
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+1 (512) 634-3789 +1 (956) 725-4594 +1 (903) 874-5007 +1 (361) 578-6144 +1 (210) 225-6410 +1 (361) 664-5050 +1 (254) 756-6606 +1 (361) 888-4405 +1 (432) 333-7012 +1 (936) 639-5059 +1 (936) 327-6882 |
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I received a complaint of non-payment, and collection notice, for a $25 parking ticket that I supposedly received in 2017 in Nashville TN. The complaint has my name spelled incorrectly, I have never driven in Nashville, I was not there in 2017, and the license plate number on the complaint is not in any way associated with me or my family.
To: Complainant
On 1/30/2018, Linebarger Goggan Blair & Sampson, LLP (the firm) received a delinquent parking violation from ***. (the client) for collection. The parking violation, *** was issued on 12/15/2017 at 12:45 PM at a parking lot managed by the client at ***. The violation was issued to a vehicle with Tennessee license plate *** for “non payment” in the amount of $25.00.
After several attempts with no results, on 11/6/2019, the firm skip-traced the provided license plate information to the vehicle registrant at the time of the violation, and an initial collection notice was mailed to the registrant address on 11/11/2019. On 11/18/2019, the firm received Revdex.com Complaint ***.
The firm considered Revdex.com Complaint *** a dispute of the violation and proceeded to validate the debt. Upon review of the photographic evidence provided by the client, it was determined that the license plate number was entered incorrectly by the attendant at the parking lot. The Complainant’s personal information is being removed from the violation.
As of 11/11/2019, the firm is no longer attempting to collect violation *** from the Complainant. The firm has not reported this parking violation to any credit reporting agencies.
Please let me know, if you have any questions or require any additional information.
Thank you
Linebarger Goggan Blair & Sampson (LGBS) has been sending dunning letters for a debt which has been satisfied. Toll in the amount of $17.95 was paid in full to the New York State Thruway Authority.
LGBS account #***
Payment was deposited by NYSTA, check number ***. I retain a copy of the canceled check.
Despite providing LGBS with proof of payment, the dunning letters continue. This action appears to be in violation § 807 of the Fair Debt Collection Practices Act:
False or misleading representations
A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(1) The false representation or implication that the debt collector is vouched for, bonded by, or affiliated with the United States or any State, including the use of any badge, uniform, or facsimile thereof.
(2) The false representation of --
(A) the character, amount, or legal status of any debt . . . .
As amended by Public Law 111-203, title X, 124 Stat. 2092 (2010)
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Unfortunately, the account *** is referring to is not in his name. We would need authorization from the account holder to discuss any details. Additionally, we would need a copy of the front and back of the cancelled check in order to track any payments.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
I am an attorney licensed to practice in Utah. My Utah State Bar number is ***. I represent the interests of ***. No further "authorization" from a client should be necessary. My client has asked me to handle this matter for her. That should end that inquiry by LBGS.
Attached hereto please find a copy of the front and back of the relevant paycheck as proof of payment which LBGS has requested. I would have attached it previously, but was unable to discern a mechanism by which to do so.
Thank you for your swift attention to this matter. I will appreciate your continued attention as well.
I am responding to the consumer complaint filed with your office by ***. ***’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Between July 28 and July 29, 2018, NYSTA recorded four tolls incurred by a vehicle with E-ZPass Tag Number *** registered to ***. The violations were incurred due to insufficient funds on ***’s Massachusetts E-ZPass account on the dates of travel. On August 10, 2018, NYSTA mailed an invoice for $37.95, the amount of the tolls plus a $5.00 fee per violation. On September 15, 2018, NYSTA mailed a notice for $217.95, which replaced the $5.00 fees with a $50.00 fee on each violation. The notices were mailed to the address on file for ***’s E-ZPass account – ***.
When no response was received to the notices, the account was referred to the Firm for collection on October 23, 2018. The Firm mailed three notices between October 25, 2018 and March 22, 2019 in the amount of $217.95. The Firm continuously attempted to locate a new address for *** to provide her with notice of the amount owed. A new address was located and on September 21 and October 28, 2019, the Firm mailed notices to ***.
Upon receipt of the cancelled check, we reviewed the account again with NYSTA. Our client was able to locate the check and apply the $17.95 to the toll portions of the violations. NYSTA has advised the payment was received on September 12, 2018. The deadline for the tolls plus $5.00 violations fees was on August 28, 2018. As such, the remaining balance of $200.00 is valid and remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. ***, as her attorney, should also call and speak to our attorneys, rather than through a 3rd Party site, to resolve this matter on behalf of his client.
Complaint: ***
I am rejecting this response because:
We appreciate that LGBS finally acknowledges payment, in full, of the tolls incurred by my client, after its numerous, unsupported, claims that it had not been paid. It was disingenuous, at best, for LGBS to seek payment for a previously satisfied obligation, as LGBS should be well aware.
LGBS has never provided any basis for any $200 surcharge on a previously satisfied obligation. They still have not. A letter from counsel is not evidence.
*** incurred $17.95 in tolls in New York State. She timely paid $17.95 in tolls. *** was, at the time, the holder of a Massachusetts E-ZPass. *** used her E-ZPass in accordance with her contractual obligations.
A review of LGBS’ letter verifies that its claim is baseless.
First, LGBS makes the following claim: “On August 10, 2018, NYSTA mailed an invoice for $37.95, the amount of the tolls plus a $5.00 fee per violation.” Note that LGBS makes no reference to where the invoice was purportedly mailed. My client did not receive it.
Unprompted, on August 27, 2018, my client mailed payment for the tolls she purportecly incurred on July 28 and 29, 2018. Those funds were received by NYST on August 31, 2018.
Inexplicably, on September 19, 2019, NYSTA sent my client a document styled as a “FINAL NOTICE OF VIOLATION.” See Attached. That notice fails to acknowledge receipt of the tolls nearly three (3) weeks previously. Id. However, that notice does evince that the amount of the tolls incurred was $17.95 – precisely the amount paid by my client.
In response to that false notice, my client sent a letter on September 26, 2018, detailing the previously made and accepted payment. See attached, letter dated 9.26.2018. She copied and pasted the relevant information from her records as proof of payment. Id.
Undeterred, the NYSTA sent my client a letter dated October 9, 2018, again demanding the previously paid payment and fines for alleged non-payment. See attached. NYSTA failed to acknowledge payment of the toll. Id.
My client responded with a letter on October 24, 2018, with a copy of the front and back of the subject check. See attached letter dated 10.24.2018.
Dauntless, LGBS sent a dunning letter on October 25, 2018. See attached. The letter makes a blanket claim for $217.95 – still evincing refusal to acknowledge payment of the original toll.
There were no further communications from either NYSTA or LGBS for nearly a year. My client naturally considered that LGBS and/or NYSTA got their collective (or individual) accounting reconciled and realized the obligation was satisfied.
Then, out of the blue, my client received a letter on September 21, 2019, again seeking $217.95. See attached.
I wrote to LGBS on November 13, 2019 and provided proof of payment with that letter. See attached letter to LGBS dated 11.13.2019. As you are aware, LGBS did not acknowledge payment, despite receipt of that letter and proof of payment.
LGBS now, finally, only after the Revdex.com’s involvement, admits that the toll was paid in full “by September 12, 2018.” Why the payment was held for the succeeding 12 days after receipt on August 31, 2018, is unclear and appears attributable to processing inefficiencies (to put it politely). LGBS offers no proof that any efforts on its behalf were necessary to collect this debt because there is no such proof. The debt was satisfied prior to any involvement by LGBS. LGBS confesses that NYSTA’s first notice of an outstanding obligation was on September 15, 2018. See “Message from Business” at ? 2.
LGBS further acknowledges that “payment was received on September 12, 2018.” -- i.e., before LGBS’ involvement in this matter. See “Message from Business” at ? 4.
LGBS attempts to denigrate counsel for reporting its abusive practices to the Revdex.com. Those claims are wholly without merit. Any person who is ripped off, or aware of a rip-off, has a right to communicate that to the Revdex.com to alert any other consumers to the scam.
It is noteworthy that LGBS confesses, “Our client was able to locate the check and apply the $17.95 to the toll portions of the violations.” See “Message from Business” at ? 4. Alleluia! This statement evinces that the sole basis for its claim was NYSTA’s inability to locate the payment. My client is in no way responsible for either NYSTA’s or LGBS’s institutional ineffectiveness or deficiencies in their processes.
LGBS requested evidence of the cancelled check, which we provided – numerous times before anyone actually acknowledged the payment. It is clear that, but for my client’s meticulous record-keeping of the satisfaction of her financial obligations, NYSTA and LGBS would have continued to seek payment for a debt she previously satisfied.
This obligation was satisfied in a timely manner, despite NYSTA’s failure to recognize it. It appears the sole basis for the exorbitant fines and fees is NYSTA’s and LGBS’s inadequate accounting and record-keeping.
LGBS should now acknowledge that this obligation was satisfied and discontinue these collection actions which are in clear violation of the Fair Debt Collection Practices Act.
Finally, it is noteworthy that, while objecting that counsel has not contacted LGBS directly, LGBS provides no contact information for any person at LGBS: no name, no phone number, no email address, not even a fax number for any individual attorney responsible for these violations of the Fair Debt Collection Practices Act.
Moreover, and most significantly, it was not until your (Revdex.com) involvement that LGBS finally undertook a modicum of research, found that payment had been previously tendered and received, and acknowledged payment. The basis for involving the Revdex.com is clear. Without your involvement, LGBS would have relentlessly continued in its dogged harassment unconstrained by evidence. Thank you, Revdex.com!
We thank you for your assistance in this matter. Thank you!
Our records show no contact from either *** or his client prior to the filing of this complaint with the Revdex.com. Our notices provided contact information for the firm including a toll free number.
Payment of $17.95 was made to our client, NYSTA. Our client acknowledged receipt of the payment and that it had applied the payment to the incorrect account and subsequently, upon our inquiry based on information provided by ***, it properly applied it to ***’s account. NYSTA advised that the payment was received on September 12, 2018. The deadline to receive payment of the toll only amount of $17.95 was August 28, 2018. Payment was not made timely as asserted by ***. As such, the remaining balance of $200.00 in late penalties is valid and remains due and owing.
All notices were mailed to *** by NYSTA to the address on file for ***’s E-ZPass account – ***.
Complaint: ***
I am rejecting this response because:
LGBS’ claim, which I will paste below for your ready reference, is demonstrably false inasmuch as it is internally inconsistent and contains numerous errors. LGBS seeks to charge my client for NYSTA’s accounting error. It is well past time for LGBS to discontinue its meritless efforts.
LGBS claims [in italics – with responses thereto in brackets]:
Our records show no contact from either *** or his client prior to the filing of this complaint with the Revdex.com. [This claim is false. We both wrote letters to LGBS.] Our notices provided contact information for the firm including a toll free number. [This claim, following the false claim that its records show no contact, implies the only acceptable means by which to contact LGBS is telephonically. Of course, if we did not have written evidence of contact, LGBS would make false claims of “no contact” even more readily. There is no requirement that contact be made only by the means LGBS selects. My client and I both made written contact. LGBS’ claims to the contrary are without evidence.]
Payment of $17.95 was made to our client, NYSTA. Our client acknowledged receipt of the payment and that it had applied the payment to the incorrect account and subsequently, upon our inquiry based on information provided by ***, it properly applied it to ***’s account. [Notably absent from LGBS’ explanation is the date on which NYSTA received the check. The fact that the date it finally applied the funds to the proper account is much later than NYSTA received the check is no fault of my client.] NYSTA advised that the payment was received on September 12, 2018. The deadline to receive payment of the toll only amount of $17.95 was August 28, 2018. Payment was not made timely as asserted by ***. As such, the remaining balance of $200.00 in late penalties is valid and remains due and owing.
All notices were mailed to *** by NYSTA to the address on file for ***’s E-ZPass account – 6880 S Meadow Downs Way, Salt Lake City, UT 84121.
First, my client is not responsible for the failure of LGBS’ records to show the correspondence which actually occurred. Such claims by a third-party creditor – or any disingenuous creditor – would allow for the creditor to merely destroy the correspondence and make the same claim. Indeed, we cannot account for LGBS’ claim by any other explanation.
If my client were irresponsible, she could make the same facile claim, “Our records show no correspondence from LGBS.”
Next, this sentence from LGBS, which I will re-paste again here, does not bear up under scrutiny and it exhibits the lack of veracity in LGBS’ claim: “Our client acknowledged receipt of the payment and that it had applied the payment to the incorrect account and subsequently, upon our inquiry based on information provided by ***, it properly applied it to ***’s account.”
This claim evinces the false nature of the claim that “Our records show no contact from either *** or his client prior to the filing of this complaint with the Revdex.com.” Obviously, the payment was a prior contact.
The fact that the NYSTA misapplied the payment is no fault of my client. It should not be incumbent upon the holder of the transponder to ensure that the NYSTA does not apply payments to the incorrect account.” But, that’s precisely what happened here. Because of NYSTA’s misapplication of a payment, my client has been forced to address the issue, research her records, communicate with you to provide proof of payment and only then has NYSTA checked its records, recognized that it made an error, and finally acknowledged it.
LGBS claims the deadline for payment was August 28, 2018. My client’s payment preceded August 28, 2018. The apparent reason for the delay in crediting to ***’s account until September 12, 2018, was the misapplication of her payment.
There is an obvious issue of credibility here. Whose credibility is greater? NYSTA’s – who have misapplied a payment to an entirely different account, and failed to acknowledge it until you, the Revdex.com, became involved? Only then acknowledging any correspondence (despite receipt of payment). LGBS’ – who claims they don’t receive any correspondence – until you, the Revdex.com, became involved and then seeks fines on an account which only accrued due to NYSTA’s misapplication of the payment?
OR, do you consider my client to be more credible since she has provided proof of her payment (without which NYSTA and LGBS would still be falsely claiming non-payment), and has also provided proof of her correspondence, and thereby proof of record-keeping superior to NYSTA or LGBS?
The answer is plainly that my client is more credible.
Inexplicably, LGBS still fails to acknowledge that there is no basis for fines and penalties on an obligation which was timely satisfied. It’s time for LGBS to acknowledge that there are no fines or fees on a timely satisfied obligation, stop its collection efforts, move on to collecting legitimate debts and, perhaps, do a little institutional reflection on the ethics of its operations.
LGBS’ efforts to collect a satisfied debt are in violation of the Fair Debt Collection Practices Act.
The canceled check provided by *** shows the date the check was deposited—September 12, 2018. Even though it was credited to the incorrect account, the mis-crediting did not affect the deposit date or receipt date, and the client indicates that September 12 was the date of receipt.
It is apparent that we cannot satisfy ***. Linebarger has no ability to waive fees owed to the client, the New York State Thruway Authority. If *** believes the late fees assessed by the client are improper, he must take that up with the New York State Thruway Authority.
Please consider this our last response in this matter. If further objections are received from ***, you may treat this response as a response to any such objection.
Complaint: ***
I am rejecting this response because:
The obligation to the NYSTA was timely satisfied. LGBS claims, "Linebarger has no ability to waive fees owed to the client, the New York State Thruway Authority. If *** believes the late fees assessed by the client are improper, he must take that up with the New York State Thruway Authority."
However, NYSTA is not claiming any fees. Rather, it is LGBS who is seeking fees. The LGBS's claims to penalties based on its position as a successor in interest to the NYSTA are infirm due to the lack of any lawful claim by the NYSTA.
LGBS should acknowledge the the obligation to NYSTA has been satisfied and discontinue any collection efforts including dunning letters.
I received a "second notice of unpaid tolls and penalties" this week, for a license plate that used to be on a vehicle I owned but sold over three years ago. The license plate number mentioned does not exist anymore. The toll apparently was for the ***, which I have never driven on, nor do I live in California. Not to mention, I never received an initial notice of unpaid tolls/toll evasion. I called Linebarger Goggan Blair & Sampson LLP and spoke to a very unhelpful representative who refused to answer my questions and told me my only options were to request photos from ***, which has a Colorado address? When I spoke with the representative, she couldn't even find my supposed account number for this claim, which was printed on the paper I received, which seemed bizarre and sketchy to me. The account # is *** for license plate #*** CA on 6/7/19. I believe this is another example, as other reviews have stated, of a mis-identified license plate, and I am being sent incorrect notices as the license plate in question does not exist and it is not physically possible that could have been at a toll in ***. Since there are no numbers to call to get anyone helpful on the phone to solve this so that I don't waste time and money trying I am leaving my very disappointed review here.
I received a letter from this collection office about my speeding ticket from few months back. I remember showing up to court about this ticket and letting court know my plead. The court gave me a letter indicating I have until the end of December to complete my traffic school and such. I don't understand why I am getting a letter from collecting office about this and if this is legit. I have gotten a ticket before and I never got anything like this prior to completion date that was provided to me. On top of that, I am looking at the letter and it did not indicate that case number with the court.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the *** for a violation of Vehicle Code section 22350 on April 13, 2019.
We have requested that our client review the account to verify the balance currently due. We awaiting a response from our client and therefore need additional time to respond to the consumer’s complaint. We will provide a further response within two weeks.
I am providing a further response to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the ***.
Our client has reviewed the file and verified that the balance was correctly placed with our office. Ms. was given until December 30, 2019 to complete traffic school and to either pay the violation in full or set up a payment plan.
Ms. paid our office on November 14, 2019. However, my office voided Ms.’s payment due to receiving this dispute. We request she contact our office again to make payment.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a letter in the mail regarding suspension of my license due to me running a red light in ***. I called the number on the letter and informed a lady that and never received any correspondence from Florida and this was the first letter received. She said that there were several letters sent to me and now they have hired this firm to represent them. I asked could she send me a photo because I was not in Florida on April 19 at all and she said no. As a matter of fact, I believe I had a doctor's appointment on that day in Hinesville, GA, which can be verified. She ask me did I give my vehicle to someone to drive and I said no. She kept asking for my credit card number but I asked her if they find out - which they will that it was not me, would I get my money back and she said no. I refused to give her my card number and called my daughter who works for the State of Georgia to have her investigate the company. My daughter noticed that the letter states that Florida Dept of Hwy Safety and Motor Vehicles may have already suspended your Florida driver's license but I live in Georgia and have a Ga license. This made her suspicious and after seeing the complaints with this company; it is rightly so.
Mr.:
On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to complaint number *** issued by the Revdex.com in regards to our firm’s collection efforts on behalf of the Clerk of Court for Miami-Dade County, FL (Clerk) for Citation No. *** issued against ***.
The Firm represents the Clerk in the collection of delinquent court fees and fines pursuant to Florida Statute 28.246(6). The Clerk forwarded Citation No. *** to our Firm as payment on the citation has become delinquent.
The complaint alleges that you were not in Florida at the time the citation was created and that your license to drive in Florida was not suspended. While the date of creation of the citation occurred on 22 April 2019 – the date of infraction occurred on 20 December 2018. See attached copy of the traffic citation for your reference. The attached traffic citation is in reference to a red light camera violation.
With respect to your Florida driver’s license; your privilege to obtain a Florida driver’s license was suspended for non-payment of the citation on or about 29 May 2019. Florida and Georgia participate in the Non-Resident’s Violators Compact meaning a license suspension in Florida could result in your Georgia license being suspended and vice versa.
I hope this is enough to satisfy your inquiry. Should you have any further questions,
please do not hesitate to contact me at ***.
Best Regards,
***
Partner
cc:
file
Revdex.com
Complaint: ***
I am rejecting this response because: I did not run a red light. At that intersection, I stopped and made a right turn. Please produce the camera images showing me running the red light because you can turn on a red light. There was no indication that you could not turn on a red light.
Regards
Mr.:
On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to the recent rejection of our response to complaint number *** issued by the Revdex.com in regards to our firm’s collection efforts on behalf of the Clerk of Court for Miami-Dade County, FL (Clerk) for Citation No. ***ssued against ***
Your rejection of our response is based on challenging the validity of the underlying citation. Neither the Clerk, nor my Firm, have the unilateral authority to dismiss traffic citations. As such, should you wish to challenge the validity of the underlying citation, you will need to contact the Clerk directly at ***, Monday through Friday, 9am to noon to speak with an operator to request a hearing on the matter. Outside of these hours, the provided phone number connects to an Interactive Voice Response System.
I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ***.
Best Regards,
***
Partner 2
cc:
file
Revdex.com
This is the second time I received a garnishment from this company for traffic tickets I have paid in full form 2014. I reached out to the county where I received the citation from which advised me I paid in full, when reach out to Linebarger and they advised me I owed them a completely different amount then what the actual county advised I paid. They sent a garnishment for $2520 but when I called she said I owed them $1260, when I asked why is there a garnishment for a different amount she had no answer just started to give me attitude. I think because she knew this was false information and didn't want to sound wrong. When I asked for a supervisor she advised "i hope you have a better day" like are you serious???? oh an by the way no supervisor ever came on the line she put me on mute and never did anything. How unprofessional..... I say all this to say this company is a scam and I will be discussing this with legal council!
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account with our client, the ***.
Our office contacted our client to review the file after receiving Ms.’s dispute. Our client determined that the account had been paid and recalled the file from our office. There is no balance currently due for this account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a “Notice if Debt” letter in the mail dated 11/04/2019. This states that they are trying to collect $62.00 for a parking violation from SP Plus Corporation from the date of May 01, 2018 at the location of ***. I have never been to St. Louis nor has the vehicle/license in question and my husband who is now deceased was disabled and did not drive and I was at work in *** on the date in question for 8+ hours and have confirmation of that from my company which is a world wide company and my vehicle in question was at my office with me that day. This company obviously needs to double check before sending out a notices to customers. The license number needs to be rechecked by both SP Plus Corporation and LGBS and let me know that this has been taken care of and no other letters will be sent.
To: Complainant
On 6/18/2018, Linebarger Goggan Blair & Sampson, LLP (the firm) received a delinquent parking violation from SP Plus Corporation, Inc. (the client) for collection. The parking violation, ***, was issued on 5/1/2018 at 10:43 AM at a parking lot managed by the client at ***. The violation was issued to a vehicle with a Tennessee license plate for “Daily Ticket Expired” in the amount of $62.00.
After several attempts with no results, on 10/29/2019, the firm skip-traced the provided license plate information to the vehicle registrant at the time of the violation, and an initial collection notice was mailed to the registrant address on 11/4/2019. On 11/11/2019, the firm received Revdex.com Complaint ***.
The firm considered Revdex.com Complaint *** a dispute of the violation and proceeded to validate the debt. Upon review of the photographic evidence provided by the client, it was determined that the license plate number was entered incorrectly. The Complainant’s personal information is being removed from the violation.
As of 11/11/2019, the firm is no longer attempting to collect violation *** from the Complainant. The firm has not reported this parking violation to any credit reporting agencies.
Please let me know, if you have any questions or require any additional information.
Thank you
I received a notice of debt from this law firm on nov. 9th 2019. It states I owe a debt for a violation of parking on 2/21/17, at location ***. I do not have a vehicle with the license plate that is listed nor was I in Kansas City at that time. Tried to reach the company and got no answet
To: Complainant
On 4/10/2017, Linebarger Goggan Blair & Sampson, LLP (the firm) received a delinquent parking violation from SP Plus Corporation, Inc. (the client) for collection. The parking violation, ***, was issued on 2/21/2017 at 9:40 AM at a parking lot managed by the client at ***. The violation was issued to a vehicle with a Missouri license plate for “non-payment” in the amount of $45.00.
After several attempts with no results, on 10/29/2019, the firm skip-traced the provided license plate information to the vehicle registrant at the time of the violation, and an initial collection notice was mailed to the registrant address on 11/4/2019. On 11/11/2019, the firm received Revdex.com Complaint ***.
The firm considered Revdex.com Complaint *** a dispute of the violation and proceeded to validate the debt. Upon review of the photographic evidence provided by the client, it was determined that the “truck” pictured in violation was not the Ford vehicle registered to the Complainant. A review of the history of the license plate number indicated that the license plate was deactivated in 2017. The firm concluded that the vehicle pictured in the evidence photos had altered or stolen license plates.
Since the firm could not skip-trace the stolen or altered license plates to the owner of the truck pictured in the evidence photos, the firm requested that the client void the violation.
On 11/11/2019, the client voided violation ***.
As of 11/11/2019, the firm is no longer attempting to collect violation *** from the Complainant. The firm has not reported this parking violation to any credit reporting agencies.
Please let me know, if you have any questions or require any additional information.
Thank you,
***
***
Linebarger Goggan Blair & Sampson, LLP
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
in january this year I received a notice of deliinquent fees or fines from LGB&S LLP. *** amount, $235.00. , ***. I've never been to California, ever. I do not owe them. I sent a certified letter to LGB&S stating that. Letter came back undeliverable. Now I get another one from them last week. . Same thing, same amount. Either this is a scam or someone stole my identity.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the ***.
The debt is owed to our client by a *** born on September 5, 1949 who had an address in ***. The $235 debt stems from violations of California Penal Code sections 487 (a) and 148 on August 22, 1996.
The complainant received a letter regarding this debt from our office because our skip search efforts indicated that the *** who owes this debt now resides at the complainant’s address. We ask the complainant to call us at *** so we may review his information to determine if the complainant is the same *** as the debtor on our account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: I have never lived in California. Never visited california. Lived in Minneota my whole life. My family can attest to this fact. Someone obviously stole my identity. If you want I will get sworn, notarized statements from my family members. Please let me know my next step. Thank you,
Regards
I am providing an additional response to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the ***.
Mr. requested that we indicate what his next steps are. We ask him to call us at *** so we may review his information with what we have on file. Additionally, we ask that he provide us evidence that he was living in Minnesota in August of 1996 so we may review with our client. A copy of a rental agreement, mortgage, utilities or other bill or statement indicating his name and address in 1996 would be most helpful.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I recently received a Bill for a parking ticket
the date is 05/05/2015
this is my first notification
Bill = $59.00
I cannot verify by credit card the date I paid it was so long ago, the company said their was no receipt on dash so I was issued a bill, even if I paid.
On 7/30/2019, Linebarger Goggan Blair & Sampson, LLP (the firm) received a delinquent parking violation from SP Plus Corporation, Inc. (the client) for collection. The parking violation, ***, was issued on 5/5/2015 at 10:50 AM at a parking lot managed by the client at 1256 Deleware, Denver, CO. The violation was issued to a vehicle with a Colorado license plate for “unpaid parking stall” in the amount of $59.00.
On 8/6/2019, the firm skip-traced the provided license plate information to the vehicle registrant at the time of the violation, and an initial collection notice was mailed to the registrant address on 8/13/2019. After no response, a second collection notice was mailed to the same address on 9/23/2019, and on 10/28/2019, a third collection notice was sent to the vehicle registrant.
On 11/8/2019, the Complainant phoned the firm’s Call Center and said ‘would try to find the parking receipt’. On the same day, the firm received Revdex.com Complaint ***. The firm considered the Revdex.com Complaint as a dispute of the parking violation, so the firm immediately began the process of validating the debt as required.
Upon review of the evidence of the violation provided by the client, it was discovered that no photo of the vehicle license plate was included in the evidence photos. Although the vehicle was pictured, the lack of a license plate photo made the debt unverifiable in the opinion of the firm.
The firm notified the client on 11/11/2019, and on the same day, violation *** was voided in the client’s system.
As of 11/11/2019, the firm is no longer attempting to collect violation *** from the Complainant. The firm has not reported this parking violation to any credit reporting agencies.
Please let me know, if you have any questions or require any additional information
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I have been receiving threatening collections letters from this company for over a year. The letters are obviously a scam and at this point I view them as harassment. The letter claims I owe $761.50 for two red light camera violations.
However, the letter provides no proof of this violation (ie picture of my car and license plate), they present no information about my vehicle, license plate number, where the violation too place etc. additionally they have an Orlando Florida address at the top of he bill but want m to send money to San Antonio Texas for a debt supposedly owed to the *** office (which is located in Tampa Florida).
I have always paid all LEGIT traffic violations ad am positive his is not a legitimate complaint. I will not pay this company unless they present the proper evidence and proof that I have neglected to properly address in a timely manner (ie original bill, picture of my vehicle etc.) and the amount requested is astronomical so I need a bill for the TRUE amount owed if anything.
Ms.:
On behalf of Linebarger Goggan Blair & Sampson, LLP ("Firm"), I am responding to the complaint filed with the Revdex.com ("Revdex.com") in regard to the Firm’s collection efforts on behalf of the *** ("Clerk") for Case No. *** and Case No*** (hereafter collectively referred to as the "Traffic Cases"). Upon receipt of this complaint, we placed the Traffic Cases in a stop work status for review.
The Firm represents the Clerk in the collection of delinquent court fees and fines. The Clerk forwarded the Traffic Cases to our Firm as payment obligations related to these cases have become delinquent.
The complaint alleges you received a letter from the Firm indicating you have two active cases with the Firm, which you state is incorrect. A review of the Clerk’s online court records shows you have two active traffic cases that have been referred to the Firm. Case No. *** stems from a Florida Uniform Traffic Citation, identified as Citation No. ***, issued in your name in accordance with Florida Statute Section 316.0083 based on your alleged failure to stop at a red light in violation of Florida Statute Section 316.075. I have enclosed a copy of this citation for your review. Case No. *** stems from a Florida Uniform Traffic Citation, identified as Citation No***, also issued in your name for an alleged failure to stop at a red light on a separate occasion. A copy of this citation is also enclosed for your review.
According to court records, both citations appear valid as there is no decision of the Hillsborough County Court rendering the citations invalid. We have also confirmed with
the Clerk that the obligations are still outstanding. Unfortunately, the Firm does not have the authority to modify the outstanding obligations related to the Traffic Cases. However, if you would like to dispute the citations, you will need to request a hearing with the Hillsborough County Court. As a courtesy, the Firm has placed this account in a stop work status in the Firm’s system for a period of 90 days to provide you with an opportunity to dispute the citations. By placing your accounts in a stop work status, the Firm will cease collection efforts during this time. However, please note that all enforcement mechanisms will remain in place during this time unless the Hillsborough County Court alters the legal status of the citations.
I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ***.
Best Regards,
***
Enclosures
cc:
file
Revdex.com
I have received multiple letters regarding a toll violation for $103 for the 91 express way, the vehicle was sold and was no longer under my name and the tag is the new owner's, I have sent over the affidavit with the bill of sale and have still received letters regarding this, I have also reached out to the guy that purchased the vehicle from me, he has stated that he has an account on 91 express way and has already paid off the bill, so not sure why I am receiving these letters when the plate is not mine, and the fees have been paid
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Riverside County Transportation Commission (RCTC), located in Southern California.
On July 5, 2018, a vehicle with Florida license plate ***, registered to ***, incurred one toll on the 91 Express Lanes. Two notices were mailed to the address our client received from the Department of Motor Vehicles (DMV) – ***.
When no response was received to the notices, the account was referred to the firm for collection on November 27, 2018. The firm mailed notices to Mr. on November 29, 2018, January 9, 2019, and February 21, 2019. On April 2, 2019, the firm received a dispute from Mr. stating he did not own the license plate. Our client reviewed the dispute and advised that Mr. needed to provide a copy of the date stamped Release of Liability (ROL) filed with the DMV. A reply letter requesting the ROL was mailed to Mr. on April 17, 2019.
On October 10, 2019, the firm mailed another notice to Mr.. On October 31, 2019, Mr.’s daughter contacted our office to discuss the account. The Customer Service Representative advised her we would need authorization from Mr. to speak with her.
Upon receipt of this complaint, we reviewed the account again with RCTC. Our client has advised that they have not received a Bill of Sale or ROL from Mr.. RCTC has confirmed the plate read is correct and the violation is still outstanding. As such, the current balance due is $103.95. Mr. may send a copy of the ROL to our office for further review.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
..
I received a collection in the mail without ever receiving an official notice about a toll violation at the Elizabeth River Tunnel. I live and was stationed in North Carolina and never drove anywhere near that tunnel. I had not even been in the state of Virginia during that time because I had been at boot camp, AIT and training for over 2 years.
I am responding to the consumer complaint filed with your
office by ***. Mr.’s complaint regards an account for
unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
Between September 3 and September 4, 2017, a
vehicle with North Carolina license plate ***, registered to ***
*** incurred two tolls on the Elizabeth River Tunnels. On October
12, 2017, ERT mailed Mr. a statement for $9.90; the amount of the tolls
incurred. On November 13, 2017, ERT mailed a statement for $34.90, which
included a $25.00 Late Payment Fee. On December 19, 2017, ERT mailed a
statement, again for $34.90. On January 31, 2018, ERT mailed a statement for
$84.90, which included a $50.00 Collection Fee.
On July 24, 2019, ERT mailed a statement for $90.25, which
included a new toll from June 23, 2019. On August 27, 2019, ERT mailed a
statement for $115.25, which included a $25.00 Late Payment Fee. On September
30 and November 4, 2019, ERT mailed two additional statement for $115.25. The
statements were mailed to the address ERT received from the Department of Motor
Vehicles – ***.
When no response was received, the above referenced tolls
were referred to the firm for collection on February 5, 2018. Notices
were mailed to Mr. on February 14 and March 22, 2018. Mail return was
received. The Firm continuously attempted to locate a new address for Mr.
*** to provide him with notice of the amount owed. A new address was
located and the firm mailed notices to *** on May 20 and July 7, 2019. The firm located a new address and mailed a
notice on October 27, 2019 to ***.
On May 29, 2019, Mr.’s mother contacted our office
to discuss the account. The Customer Service Representative advised her we
would need authorization from Mr. to speak with her. On May 30, 2019,
Mr. contacted our office and the Customer Service Representative gave
him information on the account. Mr. stated he would send a dispute in
writing requesting images of the violations. No correspondence was received. On
November 5, 2019, Mr.’s mother called in and wanted to pay the
balance. As Mr.’s mother was not authorized on the account and did not
know the balance due, we were unable to take payment or discuss the account.
Upon receipt of this complaint, we reviewed the account with
ERT. Per the ERT review, the balance of $115.25 remains due and owing. Copies
of the notices with pictures of Mr.’s vehicle are being mailed to him
at the Nags Head, NC address listed in this complaint.
Please accept the above information as our response to the
complaint. We trust that this information will be sufficient to
allow for resolution of the complaint. In the event additional
information is desired or necessary, please let us know.
I got this letter from this company notice of debt claiming I owe them money for tolls on a car license plate that I have not owned in 7 years
I have tried to call this their number but it doesnt go through
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Brookline Inc.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
Receiving phony bills
We are in receipt of the referenced complaint, which is basically a single statement alleging “receiving phony bills.” Absent further information, it is quite difficult to formulate a meaningful response to this allegation.
Linebarger is contracted with the State of Iowa Judicial Branch to assist in resolving outstanding obligations owed to the various courts in Iowa. Iowa Judicial Branch referred an account to Linebarger involving “***” and relating to a violation/citation in Worth County, Iowa with a citation description of DNU-SCHEDULED VIOLATION—NO DL We have confirmed with our client that this obligation remains unresolved and a sum in the amount of $61.25 remains due and payable.
This matter may be resolved by remitting payment to:
Worth County, Clerk Of Courts
1000 Central Avenue
Northwood, IA 50459
Based on client records and information available to Linebarger, it is believed that complainant is the same *** as the individual who has the outstanding obligation with the State of Iowa. In the event this is inaccurate, we encourage complainant to communicate directly with our office by calling and providing additional information to assist in resolving this matter. We trust that the information provided above will be sufficient to resolve this complaint. If additional information is necessary, please contact our office.
Scam, Got a bill for tolls on a license plate number that isn't mine nor does it even exist. Agree with Greg ZERO stars should be an option!
Due to red light tickets, I am on a payment plan with the city of Chicago through Linebarger Goggan Blair & Sampson, LLP. To get on the payment plan they charged a $100.00 + the first payment of $52.93. With payments due on the 1st of the month. I made my first payment on 5/1/19, then again on 6/3/19, 7/3/19, 8/1/19, 8/30/19, and 10/1/19. Payments 1 and 3 were made speaking to a live representative. Payments 2, 4, 5, and 6 were made through the automated system that they have in place. I received confirmation numbers for each payment made.
I found out today that payments 2, 4, 5, and 6 were not processed, not because of lack of funds, but they said that because my billing address of my debit card, was not what they had in their system. Even with confirmation numbers they said that payment was not taken (this is correct - they never debited my account. Without notice they removed me from my payment plan (and you can not drive for *** if you are not on a payment plan.
I called them and after being on hold for 30 minutes they said I had to pay another $100 reinstatement fee plus my payments were being raised another $30 - bringing it up to $80 per month. I asked to have them explain why I was given a payment confirmation number but they didn't accept my payments. I was told that because my address didn't match. I asked why that would make a difference I was told that I just needed to make a payment or not get back on a plan. I asked to speak to supervisor and was put on hold for over 30 minutes and was then hung up on. I called back and after waiting 20 or so minutes to speak to someone they answered and she said that I hung up on her and said she would transfer me to a supervisor. After over an hour on hold, I hung up. I called back again and got through fairly quickly and asked to have them explain why payments would be denied. They said all they could do or not do was put me back on a payment plan with payment increases and the $100 reinstatement fee. After hours on the phone I decided to reinstate my new plan. I explained in order to make my payment I would be using the same debit card and same address that was declined for reasons of the "differing addresses". They said they will make sure it goes through- and it did. I asked why this would go through and will it go through next month and simply said don't do the same thing that you did.
Dear Mr.:
On behalf of Linebarger Goggan Blair & Sampson, LLP. (“Firm”), I am writing in response to your complaint received from the Revdex.com (Revdex.com). The complaint alleges that you were unaware your payments were declined and you owed a $100.00 default fee. Our law firm has been retained to represent the City of Chicago (“City”) for the collection of outstanding citations.
We reviewed your account and identified the cause of the declined payments for your payment plan. You initiated these four payments via our automated IVR system. However, the credit card provided for these transactions had a billing address that was different than the notice address. The City sent notice as required by law to the address as registered with the Illinois Secretary of State. The vehicle was and remains registered to you at ***.
As a result of the credit card transactions being declined, you were defaulted from the payment plan. Thirteen notices of delinquency were sent beginning in June and continuing through the month of August. On October 5, 2019, a $100.00 default fee was justifiably assessed. The monthly payment amount increased due to the missed payments.
I hope that I have addressed your concerns. You should contact our office to remit payment at ***.
Sincerely,
***
Managing Partner
I received a "debt collection" in the mail stating that I owe 110 from a toll road. It did not state when the violation occured and how much the toll/fees were. I have not received any notification prior to this, and I do not think I should pay such an extravagant amount for something I had no knowledge of.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
On November 14, 2017, a vehicle with Virginia license plate ***, registered to *** incurred one toll on the Elizabeth River Tunnels. On December 18, 2017, ERT mailed Mr. a statement for $4.95; the amount of the toll incurred. The statement was mailed to the address ERT received from the Department of Motor Vehicles – ***.
On November 19, 2018, ERT mailed a statement for $35.12, which included a new toll that a vehicle with Virginia license plate FC1SI incurred on October 17, 2018 and a $25.00 Late Payment Fee. On December 25, 2018, ERT mailed a statement for $60.12, which included an additional $25.00 Late Payment Fee. On January 28, 2019, ERT mailed a statement for $110.12, which included a $50.00 Collection Fee. On March 1, 2019, ERT mailed another statement for $110.12. These statements were mailed to the address ERT received from the Department of Motor Vehicles for Virginia license plate FC1SI – ***.
When no response was received, the above referenced tolls were referred to the firm for collection on January 30, 2019. A notice was mailed to Mr. on February 11, 2019 to ***. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. No new address was located. The Firm mailed a second notice to Mr. on October 17, 2019.
On October 30, 2019, Mr. contacted our office and stated he did not receive statements and wanted to pay the original toll amount. The Customer Service Representative gave Mr. information on the account and offered him a settlement of $99.12. Mr. was also advised that he could send a dispute in writing and request copies of the statements. Mr. stated he would call back in the near future.
Upon receipt of this complaint, we reviewed the account with ERT. Per the ERT review, the balance of $110.12 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I am receiving notices from this law firm regarding a parking violation from 9-24-15. The violation says that we failed to display our paid ticket on the dashboard of the car, and they are therefor charging $64.00. We paid for our parking space that day, and I am always good about reading the back of the parking tickets and would have definitely displayed it on the dash if it said to do so. The picture they provided did not show anything. They have no proof of this! I submitted a formal dispute on 10-7-19, but it has been a month now and I have received no response. When I call the number in their letter I get a collections agent who says there is no timeframe for them to respond and there’s nothing I can do! That is unacceptable.
see attached
I received a notice of debt. Claiming I owe $51.00 on the NYS TRUWAY TOLL FROM A LICENSE PLATE I NEVER HEARD OF. I LIVE IN NEW YORK. I ran the plate with no state I'd on people search and came up with nothing.. This attorney agency is fraudulent. They claim The NYS THRUWAY tried to notify me. They also claim that on 01/26/19 I didn't pay tolls of $51.00 , from a plate and account that not minds. Please resolve this .
I am responding to the consumer complaint filed with your office by ***. Mr.’ complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Upon receipt of this complaint, we reviewed this account with NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Mr..
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.