Loanpal Reviews (2038)
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Address: 8781 Sierra College Blvd, Roseville, California, United States, 95661-5920
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My agent (David H) provided fast, courteous, friendly and professional services in refinancing my home. Even during the COVID-19 pandemic, I was able to lower my interest rate and payments plus get loan approval and close in less than a month. Thank you David.
My agent (David H) provided fast, courteous, friendly and professional services in refinancing my home. Even during the COVID-19 pandemic, I was able to lower my interest rate and payments plus get loan approval and close in less than a month. Thank you David.
We have a solar loan through LoanPal. The website to access our account is www.loanpalsolarloanpayments.com. The account summary only has the original loan amount and is not adjusted for payments made so we could be paying on this loan for the rest of our lives and never know how much we owe. I contacted loanpal for tax questions when we needed to know how to file for the solar rebate, I got a response in less than thirty minutes. I have submitted a request for a statement with the current amount owed and I have received no response over a month I have never had a loan where the entirety of the payment is applied to interest and NO amount goes to principal. Surely, that can't be legal.
To whom it may concern,
Thank you for bringing this issue to our attention. We have been in direct contact with Ms. explaining the issue. A summary of that correspondence is below.
At this time, your unpaid principal balance and payment history is not available on our website. We are working to implement this visibility in the near future so our customers can see their balances, and payment applications. At this time, your balance and payment application is only viewable in your regular monthly billing statement. I've attached a payment and loan history for you so you can see your payment applications, and running unpaid principal balance as of today.Please let us know if you have any additional questions or concerns.
Please let us know if there is still an outstanding issue here.
Thank you.
Nathan S is an honest hard-working man and I would recommend him to anyone
Just got off the phone with Loanpal about my loan for solar. I have been paying for almost 18 months now and the associate tells me that my principal is still the same as the day I got the loan. I asked how this can be true and she said it is because I have not paid EXTRA on the loan. So for 17 months making my payment on time I have only paid interest on a 5.99% interest loan. The woman on the phone stated that there are many people that pay their loans off on time and even extra and that I JUST DON'T KNOW HOW INTEREST WORKS. This seems strange to me.
Nathan S is an honest hard-working man and I would recommend him to anyone
Just got off the phone with Loanpal about my loan for solar. I have been paying for almost 18 months now and the associate tells me that my principal is still the same as the day I got the loan. I asked how this can be true and she said it is because I have not paid EXTRA on the loan. So for 17 months making my payment on time I have only paid interest on a 5.99% interest loan. The woman on the phone stated that there are many people that pay their loans off on time and even extra and that I JUST DON'T KNOW HOW INTEREST WORKS. This seems strange to me.
Nathan S is an honest hard-working man and I would recommend him to anyone
Just got off the phone with Loanpal about my loan for solar. I have been paying for almost 18 months now and the associate tells me that my principal is still the same as the day I got the loan. I asked how this can be true and she said it is because I have not paid EXTRA on the loan. So for 17 months making my payment on time I have only paid interest on a 5.99% interest loan. The woman on the phone stated that there are many people that pay their loans off on time and even extra and that I JUST DON'T KNOW HOW INTEREST WORKS. This seems strange to me.
Nathan S is an honest hard-working man and I would recommend him to anyone
Just got off the phone with Loanpal about my loan for solar. I have been paying for almost 18 months now and the associate tells me that my principal is still the same as the day I got the loan. I asked how this can be true and she said it is because I have not paid EXTRA on the loan. So for 17 months making my payment on time I have only paid interest on a 5.99% interest loan. The woman on the phone stated that there are many people that pay their loans off on time and even extra and that I JUST DON'T KNOW HOW INTEREST WORKS. This seems strange to me.
James C and his team were great. Process was all online except the final signing with the notary. The process drug on for a little but James and his team were always looking for and found me the best deal.
Easy and wonderful to work with. They simply try to please their customers and look out for their client’s interests.
The process was clear and the representatives were professional. I was kept informed about the status of my loan at least weekly.
James C and his team were great. Process was all online except the final signing with the notary. The process drug on for a little but James and his team were always looking for and found me the best deal.
Easy and wonderful to work with. They simply try to please their customers and look out for their client’s interests.
The process was clear and the representatives were professional. I was kept informed about the status of my loan at least weekly.
James C and his team were great. Process was all online except the final signing with the notary. The process drug on for a little but James and his team were always looking for and found me the best deal.
Easy and wonderful to work with. They simply try to please their customers and look out for their client’s interests.
The process was clear and the representatives were professional. I was kept informed about the status of my loan at least weekly.