Loanpal Reviews (2038)
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Address: 8781 Sierra College Blvd, Roseville, California, United States, 95661-5920
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I thought that they were a little slow on getting us the loan due the paperwork issues some on our side and some theirs. Extremely friendly and very helpful.
Seth was great and the whole experience. The process was fast. The communication was great. I would use them again.
Nathan S was fantastic to work with. Quick and easy to refinance my home receiving the best interest rate possible. I have recommended Nathan to several of my family members.
Seth was great and the whole experience. The process was fast. The communication was great. I would use them again.
Nathan S was fantastic to work with. Quick and easy to refinance my home receiving the best interest rate possible. I have recommended Nathan to several of my family members.
Seth was great and the whole experience. The process was fast. The communication was great. I would use them again.
Nathan S was fantastic to work with. Quick and easy to refinance my home receiving the best interest rate possible. I have recommended Nathan to several of my family members.
Seth was great and the whole experience. The process was fast. The communication was great. I would use them again.
Nathan S was fantastic to work with. Quick and easy to refinance my home receiving the best interest rate possible. I have recommended Nathan to several of my family members.
We were trying to get Solar Panels from Ion Solar. During this time they went through LoanPal for financing. When the sales rep was at our house during the multi hour meeting we provided all the asked for documentation and received a pre-approval. I even talked to Loanpal and everything was supposed to be good. We hear absolutely nothing from the company and have to reach out. Now supposedly they need more verification about our income. We have provided number tax return information and well as the documentation of the child support award with the past year of payments. Again we hear nothing. Reach out again to now be told that Loanpal was not supposed to be talking to us all of a sudden and that they need even more information. The worst part about all of this is that at least half of the information they are again asking for has been provided. They are not reading their emails or documents. I have no idea how many times income has to be verified before they finally verify it. I have no problem provided the needed documentation but do not appreciate the story changing every single time.
To whom it may concern,
Thank you for bringing this to our attention. We have been in contact with Mr. Moses about a loan for his solar system and Mr. Moses has decided against moving forward with his loan.
Thank you
I have decided to not move forward with this loan. Loanpal admitted that the processing of the the loan was done incorrectly and by the wrong parties to begin with. They offered to correct that. However the partner company were were going to use for the solar panels we no longer feel is reputable and will not be moving foward.
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Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
Best experience We have ever had with a loan professional. Sherrie B. made it quick, simple and easy and got us an unbelievably low rate.
Best experience We have ever had with a loan professional. Sherrie B. made it quick, simple and easy and got us an unbelievably low rate.
Best experience We have ever had with a loan professional. Sherrie B. made it quick, simple and easy and got us an unbelievably low rate.
Best experience We have ever had with a loan professional. Sherrie B. made it quick, simple and easy and got us an unbelievably low rate.
We were trying to get Solar Panels from Ion Solar. During this time they went through LoanPal for financing. When the sales rep was at our house during the multi hour meeting we provided all the asked for documentation and received a pre-approval. I even talked to Loanpal and everything was supposed to be good. We hear absolutely nothing from the company and have to reach out. Now supposedly they need more verification about our income. We have provided number tax return information and well as the documentation of the child support award with the past year of payments. Again we hear nothing. Reach out again to now be told that Loanpal was not supposed to be talking to us all of a sudden and that they need even more information. The worst part about all of this is that at least half of the information they are again asking for has been provided. They are not reading their emails or documents. I have no idea how many times income has to be verified before they finally verify it. I have no problem provided the needed documentation but do not appreciate the story changing every single time.
To whom it may concern,
Thank you for bringing this to our attention. We have been in contact with Mr. Moses about a loan for his solar system and Mr. Moses has decided against moving forward with his loan.
Thank you
I have decided to not move forward with this loan. Loanpal admitted that the processing of the the loan was done incorrectly and by the wrong parties to begin with. They offered to correct that. However the partner company were were going to use for the solar panels we no longer feel is reputable and will not be moving foward.
>
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
We were trying to get Solar Panels from Ion Solar. During this time they went through LoanPal for financing. When the sales rep was at our house during the multi hour meeting we provided all the asked for documentation and received a pre-approval. I even talked to Loanpal and everything was supposed to be good. We hear absolutely nothing from the company and have to reach out. Now supposedly they need more verification about our income. We have provided number tax return information and well as the documentation of the child support award with the past year of payments. Again we hear nothing. Reach out again to now be told that Loanpal was not supposed to be talking to us all of a sudden and that they need even more information. The worst part about all of this is that at least half of the information they are again asking for has been provided. They are not reading their emails or documents. I have no idea how many times income has to be verified before they finally verify it. I have no problem provided the needed documentation but do not appreciate the story changing every single time.
To whom it may concern,
Thank you for bringing this to our attention. We have been in contact with Mr. Moses about a loan for his solar system and Mr. Moses has decided against moving forward with his loan.
Thank you
I have decided to not move forward with this loan. Loanpal admitted that the processing of the the loan was done incorrectly and by the wrong parties to begin with. They offered to correct that. However the partner company were were going to use for the solar panels we no longer feel is reputable and will not be moving foward.
>
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
We have a solar loan through LoanPal. The website to access our account is www.loanpalsolarloanpayments.com. The account summary only has the original loan amount and is not adjusted for payments made so we could be paying on this loan for the rest of our lives and never know how much we owe. I contacted loanpal for tax questions when we needed to know how to file for the solar rebate, I got a response in less than thirty minutes. I have submitted a request for a statement with the current amount owed and I have received no response over a month I have never had a loan where the entirety of the payment is applied to interest and NO amount goes to principal. Surely, that can't be legal.
To whom it may concern,
Thank you for bringing this issue to our attention. We have been in direct contact with Ms. explaining the issue. A summary of that correspondence is below.
At this time, your unpaid principal balance and payment history is not available on our website. We are working to implement this visibility in the near future so our customers can see their balances, and payment applications. At this time, your balance and payment application is only viewable in your regular monthly billing statement. I've attached a payment and loan history for you so you can see your payment applications, and running unpaid principal balance as of today.Please let us know if you have any additional questions or concerns.
Please let us know if there is still an outstanding issue here.
Thank you.
My agent (David H) provided fast, courteous, friendly and professional services in refinancing my home. Even during the COVID-19 pandemic, I was able to lower my interest rate and payments plus get loan approval and close in less than a month. Thank you David.
My agent (David H) provided fast, courteous, friendly and professional services in refinancing my home. Even during the COVID-19 pandemic, I was able to lower my interest rate and payments plus get loan approval and close in less than a month. Thank you David.
My agent (David H) provided fast, courteous, friendly and professional services in refinancing my home. Even during the COVID-19 pandemic, I was able to lower my interest rate and payments plus get loan approval and close in less than a month. Thank you David.