Loanpal

The process was clear and the representatives were professional. I was kept informed about the status of my loan at least weekly.

Easy and wonderful to work with. They simply try to please their customers and look out for their client’s interests.

James C and his team were great. Process was all online except the final signing with the notary. The process drug on for a little but James and his team were always looking for and found me the best deal.

Great finance company. Fast and friendly service. Had the best deal. I would recommend them to friends and family.

Best customer service I’ve encountered. James is so knowledgeable and is always there whenever I have a question, very professional, always there to help from start to finish.

Great finance company. Fast and friendly service. Had the best deal. I would recommend them to friends and family.

Best customer service I’ve encountered. James is so knowledgeable and is always there whenever I have a question, very professional, always there to help from start to finish.

Great finance company. Fast and friendly service. Had the best deal. I would recommend them to friends and family.

Best customer service I’ve encountered. James is so knowledgeable and is always there whenever I have a question, very professional, always there to help from start to finish.

Great finance company. Fast and friendly service. Had the best deal. I would recommend them to friends and family.

Best customer service I’ve encountered. James is so knowledgeable and is always there whenever I have a question, very professional, always there to help from start to finish.

Wow. I am a former mortgage broker from several years ago. I can not begin to tell you how incredible the whole process was from application to funding. My wife and I were looking to refi our home through a VA refi. The whole matter was complicated in that we had a chapter 7 bankruptcy that had been discharged almost 2 years ago. We could not fund/close until more than 2 years had passed. All of the other lenders we contacted could not begin processing our loan, or locking us in until we passed the 2 years from discharge date. Thank God we found Loanpal. Holly the loan officer and Jessica the processor were simply amazing. Loanpal was the ONLY lender that began processing our loan and allowing us to lock in our rate BEFORE the 2 years from our discharge date had passed. NOBODY else could/would do that. Not even our own bank we had been doing business with for the last 20 years could help us. We are so grateful for Loanpal. It was truly a blessing. This company is amazing. Thank you!

Timothy C was great. His experience and expertise helped me get the deal that work best for me. He was patient and detailed answering all my questions and explaining my options. Tim was prompt and proactive returning calls and following up throughout the entire process of my refinance. I would highly recommend Tim to my friends and family. Thanks Tim!

Wow. I am a former mortgage broker from several years ago. I can not begin to tell you how incredible the whole process was from application to funding. My wife and I were looking to refi our home through a VA refi. The whole matter was complicated in that we had a chapter 7 bankruptcy that had been discharged almost 2 years ago. We could not fund/close until more than 2 years had passed. All of the other lenders we contacted could not begin processing our loan, or locking us in until we passed the 2 years from discharge date. Thank God we found Loanpal. Holly the loan officer and Jessica the processor were simply amazing. Loanpal was the ONLY lender that began processing our loan and allowing us to lock in our rate BEFORE the 2 years from our discharge date had passed. NOBODY else could/would do that. Not even our own bank we had been doing business with for the last 20 years could help us. We are so grateful for Loanpal. It was truly a blessing. This company is amazing. Thank you!

Wow. I am a former mortgage broker from several years ago. I can not begin to tell you how incredible the whole process was from application to funding. My wife and I were looking to refi our home through a VA refi. The whole matter was complicated in that we had a chapter 7 bankruptcy that had been discharged almost 2 years ago. We could not fund/close until more than 2 years had passed. All of the other lenders we contacted could not begin processing our loan, or locking us in until we passed the 2 years from discharge date. Thank God we found Loanpal. Holly the loan officer and Jessica the processor were simply amazing. Loanpal was the ONLY lender that began processing our loan and allowing us to lock in our rate BEFORE the 2 years from our discharge date had passed. NOBODY else could/would do that. Not even our own bank we had been doing business with for the last 20 years could help us. We are so grateful for Loanpal. It was truly a blessing. This company is amazing. Thank you!

Wow. I am a former mortgage broker from several years ago. I can not begin to tell you how incredible the whole process was from application to funding. My wife and I were looking to refi our home through a VA refi. The whole matter was complicated in that we had a chapter 7 bankruptcy that had been discharged almost 2 years ago. We could not fund/close until more than 2 years had passed. All of the other lenders we contacted could not begin processing our loan, or locking us in until we passed the 2 years from discharge date. Thank God we found Loanpal. Holly the loan officer and Jessica the processor were simply amazing. Loanpal was the ONLY lender that began processing our loan and allowing us to lock in our rate BEFORE the 2 years from our discharge date had passed. NOBODY else could/would do that. Not even our own bank we had been doing business with for the last 20 years could help us. We are so grateful for Loanpal. It was truly a blessing. This company is amazing. Thank you!

Started back in September of 2019. I am excluding names just titles.
9/4/19 Started with Loan Officer, to refinance house to include solar panels I just financed thru them (get one loan)
9/30/19 Started with loan processor
10/3/19 Got appraisal back then following week Loan officer called and said I had to be in home for a year.
We moved in December 2018
1/16/20 contacted same loan officer cause I have been in home over a year.
2/5/20 Same loan processor e-mailed me (They have loan approval)
2/11/20 Loan processor sent for me to e-sign documents.
2/12/20 Was last I heard from this loan processor
2/21/20 Received a call from a new loan Processor, Was told I do have to make mortgage payment this month, that it would be closing on the 24th and I would be receiving $192 back.
I have been holding on to the money, I usually pay before the 15th, but the Loan officer told me to hold off on paying.
So on 2/22/20 I used the money I had for my payment, and used it to pay another bill.
2/22/20 received a closing disclosure in the mail, Closing date 2/24/2020, Disbursement date 2/28/20, had settlement agent info, and that I would receive $192.35 at closing.
2/24/20 Did not hear anything about closing
2/25/20 E-mailed Loan officer after not hear anything still
2/26/20 Finally called me and saying yet some other issue.
2/27/20 Telling me I need to pay my mortgage, I let him know I spent it on another bill because we were suppose to close on the 24th.
2/28/20 Went a got an installment loan, over 100% interest so I could pay my mortgage that day.( This cost me over $1000)
3/13/20 Loan officer called saying they couldn't do loan, but could do a Stream-Line loan
3/16/20 E-mail Loan officer about stream-line details
3/23/20 Another Loan processor
4/1/20 Yet another Loan Processor
4/8/20 Call from Loan Processor, say waiting on one item.
14 minutes later, Loan officer calls saying they can't do it because of who has my loan now.
So needless to say, I have wasted several months, damaged my credit score because I know of at least 2 times they pulled my credit if not more.
Late fees I incurred from my mortgage for following they directions.
Plus having to take out a quick high interest loan, pulled credit again and costing over $1000 in interest

Fast, easy, friendly and straightforward. The whole process was amazingly simple and we thank Rick and Blake for all their help.

Our agent (Zach) is very friendly and responsive. He always responds to calls/texts/emails promptly, and got our refinance processed very quickly and without delay, even amidst the current COVID-19 shutdown. The entire experience was perfect. Thank you Zach!

Fast, easy, friendly and straightforward. The whole process was amazingly simple and we thank Rick and Blake for all their help.