M & K Contracting Corp

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me as long as they mail me out the $rebate check as mentioned in their responseI do see the terms to obtain a rebate have been updated on [redacted] website so hopefully will help avoid other consumers confusion in submitting a refund request Thank you for your help in resolving Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: 1. Merchant give false instructions on how to cancel magazine subscription. When you call merchant at [redacted] , their own recording gives the incorrect web address to cancel, stating " [redacted] " when in fact this address will not load in any browser. 2. After days of trying, I was informed by a third party that the actual web address not "https" it is "http"3. Even at the correct web address, the final step in confirmation of cancelling a subscription returns an error. The error has persisted for days.All of these events are believed to be deliberate, but at the very least are poor business practices - the "Better" Business Bureau should insist on a more transparent an customer-centric resolution from this merchant. Merchant did not resolve complaint - I was only able to resolve it through Wayfair customer service - a third party. Sincerely, [redacted] ***

Dear Ms***, In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted] .comThe magazine was included as a bonus offer with your purchaseBy default, the subscription was sent to the billing address used during your purchaseThere are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processingPlease note that based on the timing of your cancellation you could still receive another issueWe apologize for any inconvenienceSincerely yours, MMags Customer Support

Dear *** ***,*** does not take credit cards therefore your credit should not have been affected. There are no hidden costs, further obligations, or automatic renewals associated with any magazine redemptions.Sincerely,*** *** Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello,We have automatic renewals for all subscriptionsThe renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your renewals have been cancelled and refunded in full on 09/04/2015.I apologize for any
inconvenience.Sincerely,*** *** Customer Support

Complaint: ***
I am rejecting this response because:
I want to find out this unwanted magazine subscriptions:*** magazine
subscriptions (Acct #*** Thank you
Sincerely,
*** ***
MESSAGE FROM BUSINESS:
Hello,
In response to your
inquiry, you are receiving *** magazines as a result of making an online
purchase with ***.comThe magazine was included as a bonus offer with your
purchaseBy default, the subscription was sent to the billing address used during
your purchase
There are no hidden
costs, further obligations, or automatic renewals associated with your
subscriptionYour credit card information was not passed to us.Your
cancellation request will be forwarded to the publisher for processing
Please note that based
on the timing of your cancellation you could still receive another issueWe
apologize for any inconvenience
Unfortunately, we are
unable to find a subscription to *** magazine with the given information
To better assist you, please provide the full name and address exactly as shown
on the magazine label
I apologize for any
inconvenience
Sincerely yours,
MMags Customer
Support

Hello -In response to your note below, you are receiving *** magazine as a result of making an online purchase with ***. Your credit card was not charged for this subscriptionThe magazine was included as a bonus offer with your purchaseBy
default, the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request was cancelled on 2/18/You should not be receiving any more magazines.I apologize for any inconvenience.Sincerely,MMags Customer Support

Hello -I apologize for the misunderstanding. The customer will receive the rebate at the correct address in 5-business day.*** *** *** **
*** ** ***Please accept our apologies for any inconvenience or frustration. Sincerely,MMags Customer Support

Hello -In response to your note below, you are receiving *** *** and *** magazines as a result of making an online purchase with ***.comYour credit card was not charged for this subscriptionThe magazines were included as a bonus offer with
your purchaseBy default, the subscriptions were sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processingPlease note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,MMags Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I will be contacting *** to file a complaint for selling my personal information to a magazine subscription company without my consent
Sincerely,
*** ** *** ***

Hello, In response to the inquiry registered by consumer *** ***, we are sorry for the inconvenience that *** *** has experienced. We've spoken to the publishers and they have informed us that the subscription to *** is not an agency orderThe consumer must contact the publishers directly regarding this subscription. Please be assured that customer satisfaction is very important to us and we take great care in providing our customers with the highest level of service. Sincerely,MMags Customer SupportIf you feel that further assistance by email is required, please be sure to include your original correspondence including your complete name and address

Attached you will find a response to the complaint from *** *** ***

Hello -In response to your note below, you are receiving *** *** *** magazine as a result of making an online purchase with ***Your credit card was not charged for this subscriptionThe magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processingPlease note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,MMags Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me PENDING that I receive the check within 5-business (days) from today, July 16, Unfortunately, I have been told times previously of a date when the check was actually processed and when it would be shipped...so to say that I am somewhat doubtful that it was an "error" that caused this delay is hard for ME to processI will close this case only when I receive the check in the mail and it is cleared at my bank
Sincerely,
*** ***

Hello -In response to your note below, you are receiving *** magazine as a result of making an online purchase with ***Your credit card was not charged for this subscriptionThe magazine was included as a bonus offer with your purchaseBy default, the
subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation was processed on 2/18/You should not be receiving any more magazines. I apologize for any inconvenience.Sincerely,MMags Customer Support

Hello - In response to your note below, you are receiving ** *** magazine as a result of making an online purchase with *** Your credit card was not charged for this subscriptionThe magazine was included as a bonus offer with your purchase
By default, the subscription was sent to the billing address used during your purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processingPlease note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,MMags Customer Support

Hello - In response to your note below, you are receiving *** magazine as a result of making an online purchase with ***Your credit card was not charged for this subscriptionThe magazine was included as a bonus offer with your purchaseBy default,
the subscription was sent to the billing address used during your purchaseThere are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to usYour cancellation request will be forwarded to the publisher for processingPlease note that based on the timing of your cancellation you could still receive another issueI apologize for any inconvenienceSincerely, MMags Customer Support

Dear Mr***We've looked into this matter and unfortunately there has been a problem with the processing of your rebateWe will issue a new check and mail it to the address below.*** *** ** *** *
*** ** ***The rebate will be delivered by August 14th.We appreciate your
patience and apologize for any inconvenience.Sincerely yours,MMags Customer Support

Dear Heather Sexsion,I sincerely apologize for the confusionThe $has been refunded to your *** card ending in *** with the expiration date 12/16.Please let us know if you need anything else,Sincerely,Blue Dolphin Magazines