M & K Contracting Corp

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello -The customer is receiving *** *** magazine as a result of making an online purchase with ***.comThe customer's credit card was not charged for this subscriptionThe magazine was included as a bonus offer with the purchaseBy default, the
subscription was sent to the billing address used during the purchase.There are no hidden costs, further obligations, or automatic renewals associated with this subscriptionThe customer's credit card information was not passed to us.This subscription was cancelled on 11/20/The customer should no longer be receiving any magazines. I apologize for any inconvenience.Sincerely,MMags Customer Support

Hello - In response to your note below, you are receiving Us Weekly magazine as a result of making an online purchase with *** Your credit card was not charged for this subscriptionThe magazine was included as a bonus offer with your purchaseBy
default, the subscription was sent to the billing address used during your purchase. There are no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processingPlease note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,MMags Customer Support

Hello - I apologize for the confusionI looked further into this issue and it seems that the purchase was made through ***The cancellation was processed on 1/14/You should no longer be receiving *** ***.I apologize for any inconvenience.Sincerely,MMags Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello,To better assist you, please provide a copy of the credit card charges. I apologize for the inconvenience.Sincerely,MMags Customer Support

Hello,I'm not able to find your account with the given informationPlease provide your BLUEDOLPHIN member ID, order number or full name and address as shown exactly on the magazine label.Sincerely,Blue Dolphin Customer Support

I would like the $rebate and another $for my time spent on addressing this problem

Hello,In response to your inquiry, you are receiving *** magazines as a result of making an online purchase with ***.comThe magazine was included as a bonus offer with your purchaseBy default, the subscription was sent to the billing address used during your purchase.There are
no hidden costs, further obligations, or automatic renewals associated with your subscriptionYour credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issueWe apologize for any inconvenience.Sincerely yours, MMags Customer Support

Attached is the response for the complaint from *** *** ***

June 9,
Dear *** **.,
In response to your inquiry, you
are receiving *** *** magazines as a result of making an online
purchase with ***The magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address
used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us
Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags Customer
Support

Complaint: ***
I am rejecting this response because: I was charged $for *** Magazine and it clearly shows the charge came from MediaGroup. I've since contacted my credit card company and am disputing the charge
Sincerely,
*** ***

Hello,The magazine subscription is a bonus offerThe customer may opt out from receiving the magazine during checkout.Sincerely yours,MMags Customer Support

All mailing label information:#*** *# Feb 16*** ***
*** *** ***
*** ** ***
Sincerely,
*** ***

Hello,The $rebate check for *** *** was processed today, July 14thIt will ship tomorrow, July 15th, and arrive at the address below by the end of next week.Shipping Info-*** ** ***
***
*** ** ***Please be assured that customer satisfaction is very important to us and we take great care in providing our customers with the highest level of service. Sincerely,MMags Customer Support

June 17,
Dear Ms[redacted],
In response to your inquiry, you
are receiving [redacted] magazines as a result of making an online
purchase with [redacted].comThe magazine was included as a bonus offer with
your purchaseBy default, the subscription was sent to the billing address
used during your purchase
There are no hidden costs,
further obligations, or automatic renewals associated with your subscription
Your credit card information was not passed to us.Your cancellation request will be
forwarded to the publisher for processing
Please note that based on the
timing of your cancellation you could still receive another issue
We apologize for any
inconvenience
Sincerely yours,
MMags
Customer Support

Dear Mr. [redacted],I apologize for the misunderstanding. We have looked into this matter and the website mentioned in our voicemail, [redacted] seems to be working correctly. The problem may lie in the browser that you were using. However, the subscription was cancelled as per your request. Please let us know if you have any more questions.Sincerely,M2 Mags Customer Support

Hello,We have automatic renewals for all subscriptions. The renewal occurs in advance to insure the customer does not miss an issue between their current order and their renewal. Your [redacted] and [redacted] renewals have been cancelled and refunded in full....

Please allow 5-7 business days for the credit to process. I apologize for any inconvenience.Sincerely,Blue Dolphin Customer Support

Dear [redacted] -In response to your note below, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. Your credit card was not charged for this subscription. The magazine was included as a bonus offer with your purchase....

By default, the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing. Please note that based on the timing of your cancellation you could still receive another issue.I apologize for any inconvenience.Sincerely,M2 Mags Customer Support

Dear Ms. [redacted],In response to your inquiry, you are receiving [redacted] magazine as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your...

purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support