Sign in

Marjorie Wells Beauty Shop

Sharing is caring! Have something to share about Marjorie Wells Beauty Shop? Use RevDex to write a review
Reviews Marjorie Wells Beauty Shop

Marjorie Wells Beauty Shop Reviews (134)

We have been in business since and save lives every day This entire year I do not think we have received more than Revdex.com complaints and we have over 40,active customers My point is we pride ourselves in outstanding service so we apologize for your issues We have ensured with the monitoring center that your device will not receive any more unexpected or unrelated calls In addition we have credited your account with free months of service Feel free to contact us with any additional issues now or in the future

Good Afternoon:I left [redacted] a message because she did not provide any of her mother's information I need that information so that I may access her mom's account, and do some research to try and resolve this for [redacted] If she would kindly contact me at ###-###-####, ext [redacted] or email [redacted] , I am happy to help.Sincerely,Pam C***Customer Relations Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever, the customer service person did not give me the customer service numbers at all The number on the paperwork received was ###-###-#### This is also the number on their web site I hope that others will not have the same problem reaching this company as I did A consumer alert should be posted Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:This has not been resolved received a check for Lifewatch for $ Should of been for $and per Supervisor Kevin ###-###-#### I would receive a credit for $and for $which is for 1/of the $charge for unit supposedly damaged Said the cord was severed which I believe was done when the used a blade to open the box I shipped by ***.Thank you [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] THIS BUSINESS CONTACTED MY YEAR OLD MOTHER TALKING HER INTO THIS SERVICE THAT SHE DOES NOT NEED, THEY TALKED TO HER FOR TWENTY FIVE MINUTES ACCORDING TO THEM.I NEVER WAS CONTACTED OR TALK TO I DIDNT EVEN KNOW SHE HAD IT UNTIL SHE RECEIVED A LETTER SAYING SHE DIDNT HAVE ENOUGH MONEY IN HER ACCOUNT TO PROCESS MAYS PAYMENT IN THE MEAN TIME AFTER SHE RECEIVED THE LETTER AND I READ IT I CALLED AND SAID I WANTED IT CANCELLED BUT AS SOON AS HER SOCIAL SECURITY CHECK CAME THEY PROCEEDED TO TAKE THREE MONTHS OUT OF HER ACCOUNT AND THEY STILL REFUSE TO REFUND IT SHE IS ON A FIXED INCOME AND ALREADY HAS A MEDICAL ALERT I WENT ON THEIR REVIEW WEBSITE AND SAW MANY COMPLAINTS SIMILAR TO MINE SHE SAID THIS IS FOR ANY COMPANY AND THEY HAD AN A+ RATING FROM THE Revdex.com I DID NOT SEE THIS WHEN I CHECKED THEIR RATING I CONTACTED THEM ON MAY [redacted] AND THEY TOOK THE MONEY ON JULY [redacted] THEY SAID THE UNIT NEEDED TO BE RETURNED BUT I HAVE NEVER SEEN THE UNIT AND MY MOTHER SAYS SHE DOESNT REMEMBER GETTING IT, I ASKED IF THE UNIT HAD TO BE SIGNED FOR WHEN DELIVERED AND THEY SAID NO SO HOW DO I KNOW IF IT WAS EVER RECEIVED? THIS COMPANY IS CHARGING ELDERLY PEOPLE FOR A SERVICE THEY DONT HAVE AND THEY SAID IN THE LETTER THEY MIGHT REFUND THE FOR ONE MONTH , MY MOTHER IS CHARGED A MONTH ,AND TOOK OUT OF HER ACCOUNT I AM GOING TO CONTACT THE ATTORNEY GENERALS OFFICE AND A ATTORNEY THANK GOODNESS MY MOTHER HAS MEDICAL ALERT BECAUSE IF SOMETHING WOULD HAVE HAPPENED LIKE SHE WOULD HAVE FALLEN THIS COMPANY WOULD HAVE NEVER HAVE KNOWN SHE WOULD HAVE LAID THERE WITH NO HELP AS THEY CLAIM TO WANT TO HELP ELDERLY THEY JUST WANT TO TAKE THEIR MONEY.WHEN I TOLD [redacted] I WAS GOING TO RECONTACT THE Revdex.com AND THE ATTORNEY GENERAL HERE REPLY WAS THEY WONT DP ANYTHINGI KNOW THERE HAS TO BE OTHER ELDERLY PEOPLE THAT ARE BEING CHARGED FOR A SERVICE THAT THEY THINK THEY HAVE BUT DONT THEIR REVIEW SITE HAS MABY COMPLAINTS SIMILAR TO MINE In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Good Morning:In response to this Complaint, per [redacted] Tracking # [redacted] , our rental equipment was delivered to [redacted] on In fact, there is a note in our system from that states [redacted] called in to say he would be returning the equipment, in order to cancel the account Please see the [redacted] Tracking information below that shows confirmed delivery: [redacted] [redacted] [redacted] *** This is leased equipment that must be returned to us, in order to cancel an account Otherwise, a lost equipment fee of $must be paid In the interest of excellent service, we have closed [redacted] 's accountHe is not responsible for the $lost equipment fee There will be no further billing attempts.I may be reached at ###-###-####, if there are any further questions or comments.Sincerely,Pam C***Customer Relations Manager

Good Afternoon:This is to confirm that upon receipt of Joyce's medical alarm equipment, her account will be closed, and she will not be liable for the remainder of the Contract period There will be no further payment attempts, once the equipmetn is delivered to us.The unit should be returned to: [redacted] ***If there are any further questions or concerns, I may be reached directly at ###-###-####.Thank you.Sincerely,Pam C***

Revdex.com: Thank you for getting a response from the business in reference to complaint ID [redacted] I consider the matter resolved, though I cannot use the term "satisfactory" The company used tricky sales call methods to get an order from an 85-year old, and then charged a $lost device fee for what was probably a $gadgetHowever I am pleased that my credit card will not be charged $35/month anymore (already paid months of that in addition to the $300) for something I never usedThank you very much Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have seen the Customer Service Rep's email response to my complaint as well as very apologetic sounding voice messagesHowever, in reviewing MsC***'s responses to the numerous other complaints about this business they all have the same contrite toneThis is actually quite different than the experience of calling LifeWatchIf you get anyone on the phone at all, they are often coarse, dismissive and rudeIt is MsC***'s very purpose in life to eradicate any trace of dissatisfaction with this organization and maintain their "AAA+" rating with the Revdex.com despite the many complaints and a pending lawsuit filed by the Federal Trade Commission (see below) I have no doubt that my mother's money will be refunded, but that does not change the well documented practices of this organizationLike many middle aged children who oversee finances for their aging parents, and are still alert enough to spot errors, catch overcharges and merchandise ordered under duress by salespeople trained to intimidate and coerce seniors out of their retirement money, I marvel at the number of unscrupulous organizations who take advantage of the elderlyThey are too kind, too polite or too confused to fight back or have nobody to watch out for themIt makes them the easiest target of allShame on Lifewatch and MedalertThey can whitewash this website all they want, but one only need review the other customer's complaints which all sound the sameMsC [redacted] is an expert at representing her organization, but read this press release from the FTC and the Florida Attorney General's Office and you will understand the truth: [redacted] [redacted] [redacted] [redacted] [redacted] "See the press release in its entirety here: [redacted] Respectfully submitted, [redacted]

Good Afternoon:I spoke with [redacted] today and informed him that his dad's account is closed Per the tracking information that [redacted] provided, the medical alarm equipment was returned to us on Although [redacted] had been in possession of the rental equipment since February 2015, I told [redacted] to disregard the invoice that [redacted] had received, and assured him there will be no further payment attempts I also explained to [redacted] that we are the Medical Alarm Company; we ship our equipment and monitor our Subscribers We are not a Sales Agency and have never made outbound sales calls There are, however, Outside Sellers across the Country that sell the medical alarm service, and we as the Medical Alarm Company, purchase those accountsA certain criteria has to be met in order for us to purchase an account All sales calls must be recorded, the Subscriber must confirm with the Sales Agent no less than four times that they understand what the service is, what the monthly rate will be, and the Subscriber provides their payment information at that time Before we ship the equipment, we confirm with the Subscriber that they do want the service I apologized to [redacted] if he was spoken to in a rude or discourteous way by one of our Customer Service Representatives, and I assured him that it will be looked into and addressed on our end.On behalf of Lifewatch USA, I would like to thank [redacted] and his dad, [redacted] , for their service to our Country, and if there are any further questions or concerns, I can always be reached directly at ###-###-####.Sincerely,Pam C***Customer Relations Manager

Good Morning:I have spoken with [redacted] , and all is resolved Although we show confirmed delivery of the equipment to [redacted] on 7/*/per [redacted] Tracking# [redacted] , we are closing [redacted] account In the interest of excellent customer satisfaction, we will accept the loss of our rental equipment.They can disregard the current invoice they have received, and there will be no further payment attemptsIf [redacted] has any further questions or concerns, she should feel free to reach out to me at either ###-###-#### or email me: [redacted] Thank you.Sincerely,Pam C***

Good Morning:In reviewing the account, I see the status on [redacted] 's account is "Order Cancelled." Her account is inactive with us [redacted] can certainly disregard any invoices she received, and I apologize for this misunderstanding There will be no further payment attempts.If there are any further questions or concerns, [redacted] may reach me directly at ###-###-####.Sincerely,Pam C***Customer Relations Manager

Good Afternoon:In response to this complaint, we attempted to put the payments through, but they were declined I suspect that the reason the payments declined is because of the increased security due to credit card fraudWhen [redacted] originally signed up for our service, it was not required for her to give us the CVV (Security Code) for her credit card In the past months or so, it is now a requirement that we have the CVV Code in order to process payments In regard to the emails that were never answered, perhaps they were sent to an incorrect email address Our Customer Service email is: C [redacted] I personally answer every email that is sent to Customer Service, and I have never received an email regarding Lavina 's (Beth) account The account is not cancelled and payments are still due because we have not received our rental equipment back We cannot cancel an account until our equipment is delivered to us I will send a return label to [redacted] .I can be reached directly at ###-###-#### to further discuss and resolve everything for [redacted] Sincerely,Pam C***Customer Relations Manager

Good Morning:We thank [redacted] and her family for their business all these years I apologize if [redacted] felt she was treated in a rude wayI spoke with [redacted] this morning, and she informed me that she did receive a refund for the July payment, but not for the month of June I explained to [redacted] that they were not due a refund for the month of June because the unit was received and made inactive on June *** Therefore, we could not process a refund for the month of June [redacted] understood that, but told me she had not received the refund for the $Deposit that was paid to us at the time her mom signed up for the service I told [redacted] she was absolutely entitled to that I have already spoken with our Bookkeeper and the $Deposit Refund is being processed [redacted] should have it within the next week.If there are any further questions or concerns, [redacted] can reach me directly at ###-###-####.Once again, we extend our best wishes to [redacted] ***, and family.Sincerely,Pam C***Customer Relations ManagerLifewatch USA

Revdex.com: THEY STILL HAVE NOT REFUNDED MY MOTHERS MONEY AND THEY TOOK ANOTHER FROM MY MOTHERS ACCOUNT BESIDES THE THEY TOOK ALSO HOW CAN THEY SAY THEY TRACKED THE DEVICE TO MY MOTHER WHEN SHE NEVER SIGNED FOR THIS AND I CAN NOT FIND IT ANYWHERE WHY WOULD I WANT TO KEEP IT THIS IS JUST ANOTHER OF THEIR DISHONEST TACTICS THE DEVICE IS NO GOOD TO ME AND SHE NEVER RECEIVED IT I GOOGLED THIS COMPANY AND THERE ARE MANY PEOPLE WITH THE SAME PROBLEM MY MOTHER NEVER HAD THIS SERVICE AND THEY HAVE BEEN DEBITING MY MOTHERS ACCOUNT FOR SINCE MAY OF THEY HAD TO KNOW SHE WASNT BEING MONITORED BUT STILL CONTINUED TO CHARGE HER IF I DID SOMETHING LIKE THIS I WOULD BE IN JAIL TAKING SOMEONES MONEY AND PROVIDING NOTHING THEY ALWAYS HAVE EXCUSES MY MOTHER NEVER EVEN SIGNED THE CONTRACT OR SENT IT BACK THEY EVEN TOOK THE MONEY THIS TIME UNDER ANOTHER COMPANY NAME THIS IS FRAUD

Good Afternoon:I spoke with [redacted] this afternoon, and I explained that it is not our policy to send a return label when someone wants to cancel an accountI have been here for years and the protocol has always been that it is the responsibility of the Subscriber/and or a family member to ship the equipment back to usWe are unable to cancel his account until we are in receipt of our rental equipmentShe had mentioned that her dad ordered other items, so perhaps it was one of the other companies that informed her they would send a return label I asked [redacted] if she had the paperwork and the actual unit, and she did I further explained that it is explained on the paperwork and there is a yellow label on the base unit that states, "Property of LifewatchReturn to [redacted] ***." [redacted] is going to send the equipment back, and in the interest of excellent customer service, we will refund months of payments when we receive the equipment.Sincerely,Pam C***Customer Relations Manager

Good Morning:I contacted Irma this morning and informed her that we issued another credit on her Visa card in the amount of $ I apologized that we had only credited $previously, which was not the full amountI explained to her that the $credit should appear back in her account within 3-business days.Irma is satisfied at this time If there are any further questions or concerns, I may be reached directly at ###-###-####, ext***.Sincerely,Pam C***Customer Relations Manager

Good Morning:I left a message for [redacted] , and I extend my condolences on the passing of her father.James had paid the annual payment of $for the Medical Alarm Equipment that was delivered on June **, In addition, there was a $fee for the lockbox he purchasedHowever, once a Subscriber pays for the lockbox, they own itTherefore, that does not have to be returned, and no refund is in order for thatThe Medical Alarm Rental equipment was returned to us approximately two months after it was delivered to James, and his account was made inactive on August **, A refund check in the amount of $was sent out on August **, ($359.40-$for months of service) It has been confirmed by the Bookkeeping Department that the check that was sent has not been cashed Therefore, we will re-issue and send a replacement check directly to [redacted] because she was listed as the Responsible party on James' account I would appreciate [redacted] either calling me directly at ###-###-#### with her address information, or if she prefers, she can email me, [redacted] .Sincerely,Pam C***Customer Relations Manager

Good Afternoon:I spoke with [redacted] and informed her that she and I had spoken on November ***, and a refund in the amount of $was processed and mailed a few days later In regard to charging her mother after we spoke, that is completely incorrect The last charge on the account was put through on 1120, days before I had spoken with [redacted] the last time I reminded [redacted] that the credit card statements are one month behind, so if her December statement showed an additional charge, that was actually the charge from NovemberIn addition, when the Bookkeeper realized a November charge was put through, she processed a refund for months of payments (instead of that [redacted] had requested) in the amount of $ [redacted] replied that [redacted] had not received the check yetI gave [redacted] the check # for the check that was sent and I requested that she notify me if [redacted] does not receive it within days from when it was processed (by 12/**), we will put a stop payment on the most recent check that was sent to her at that time and reissue another refund checkHowever, it will be sent to ***'s address, not [redacted] Once again, contrary to what [redacted] states, we have gone above and beyond to satisfy her and her mother; in spite of being at a loss of our $equipment that has confirmed [redacted] Tracking delivery information Sincerely,Pam C***Customer Relations ManagerLifewatch USA

Good Afternoon:I left a message for [redacted] to please contact me regarding this ComplaintFirst, I want to let [redacted] know that we do not tolerate any of our Subscribers or their family members being treated in a rude or disrespectful way I will obtain the recording of that phone call, and I assure [redacted] that it will be handled in an appropriate way In terms of [redacted] stating that the unit that Virginia had that needed to be replaced was obsolete, I am wondering if perhaps Virginia had changed her phone service, and that is why the unit had to be switched outDifferent model units work with different phone services If Virginia had changed her phone service after the original unit had been connected for a period of time, that would be the reason for a unit needing to be replaced I also wanted to explain to [redacted] and Viriginia that we always send a return label when we send a replacement unit as a courtesy The Customer Service Representative that they spoke with who recommended the Switchover, would have explained that we would send a return label with the replacement unit The original unit could simply be placed in the box that the replacement unit was shipped in, and be taken to the Post Office In the interest of excellent Customer Service, we will send Virginia a refund check in the amount of $149.50, which is half the fee paid for the unit that was misplaced.I am requesting that [redacted] please contact me via phone at ###-###-#### or via email: [redacted] to inform me of the address to send Virginia's refund checkHe mentioned in the complaint that she is moving in with him, so I would need to know her new location, please.Once again, I do apologize if Virginia or [redacted] felt they were not treated in a polite and courteous way, and on behalf of Lifewatch USA, extend our best wishes to Virginia, Thomas, and family.Sincerely,Pam C***

Check fields!

Write a review of Marjorie Wells Beauty Shop

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Marjorie Wells Beauty Shop Rating

Overall satisfaction rating

Address: 1501 N Main St, Kingman, Kansas, United States, 67068-1034

Phone:

Show more...

Web:

This website was reported to be associated with Marjorie Wells Beauty Shop.



Add contact information for Marjorie Wells Beauty Shop

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated