Master Tech Automotive

RE # [redacted] Dear [redacted] : I reached out to our client to further investigate this claim and received notification from Pendrick Capital Partnersto close and return this account due to being paid prior.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will beused for that purpose

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Thank you so much for all your helpi appreciate it I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear [redacted] ,Please be advised that Commonwealth Financial Systems, Inctakes ongoing consumer concerns like this very seriously Reaccount # [redacted] , I requested information from our I.Tdepartment as to why putting this account in the correct status to remove it from credit bureau reporting (as was done) did NOT result in full deletion from reporting The reply I received was that our system always sends the deletion requests to the major credit reporting agencies when an account is coded to do so, but once the deletion request is sent it is up to the credit bureaus to perform the correct actions to cease reporting I did confirm that there was no system issue on this end and that the proper actions were taken for this account to be removed from credit reporting.Beyond this, [redacted] took the time to contact the hospital and they informed her that she did not receive service at their facility on the date in her record For reason of this inconsistency I have closed the account and returned it to our client as a disputed debt and the focus of a regulatory complaint I have also sent them a copy of this complaint There will be no further credit reporting or involvement with the account on the part of Commonwealth Financial Systems, Inc Apologies to [redacted] that, although the correct actions were taken in account coding/requesting deletion, it took this amount of time to address her concerns fullyThank you,Kathleen M [redacted] Legal/Compliance Admin

[redacted] Regarding the complaint from [redacted] we cannot locate an account in our system using this name, or the address or phone number provided It is entirely possible that an account, especially an account relating to a service date years prior, can be under a maiden or former married name, or former address We encourage [redacted] to contact our call center at [redacted] to work with one of our account reps With additional information we can locate the account referenced in this complaint and initiate the dispute process if this is not a recognized debt If [redacted] is more comfortable working with someone in our Compliance Department she is absolutely welcome to call me personally at [redacted] ***Kathleen M [redacted] ***

---------- Forwarded message ----------From: [redacted] ***< [redacted] .**@***.com>Date: Mon, Aug 7, at 12:PMSubject: To: [email protected] COMPANY AGREED TO DEL OFF ALL CREDIT REPORTS PER COMPLAINT THROUGH CFPB

Dear [redacted] :Commonwealth has received confirmation from our client, [redacted] , to close accounts.Our agency will notify the three major credit reporting agencies to delete the accounts from [redacted] ***'s credit history,and in addition a deletion letter will be mailed.Thank you and please do not hesitate to contact me should you need further assistance.Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] *** CommonwealthFinancial Systems received the above referenced account from our client, Pendrick Capital Partners, on March 4, 2016.On March 11, validation of debt was mailed to Ms*** Also an itemized statement will be mailed toMs [redacted] today which will provide additional original creditor information along with date of service, description of service,and amount due At this time the account is noted as disputed and collection activity will cease during the investigationperiod Ms [redacted] can reach out office at ###-###-#### should she wish to discuss the account further.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be usedfor that purpose

Dear [redacted] :This letter is acknowledgment that a complaint was received from your agency on behalf of [redacted] Commonwealth Financial Systemshas closed the above referenced accounts due to charity care A deletion update will be sent to the three major credit reporting agencies.A copy of this complaint along with my response will also be forwarded to our client, [redacted] .Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client Services

Dear ***,This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] ***,Account # [redacted] This account was been closed and returned to our client, [redacted] ,and a deletion update was forwarded to the three major credit reporting agencies mid August of this year.We have no control over how long it may take the Bureaus to remove the trade line I would suggestto ask [redacted] to check her credit history in days and if it is still reporting as an open accountto file a dispute with the credit agencies.If this response is forwarded to [redacted] she should be aware that this is communication from a debt collector.This is an attempt to collect a debt and any information obtained will be used for that purpose.Thank You.Sincerely,Stephanie D [redacted] Client Relations

Dear [redacted] ,ReCFSI account #s [redacted] , [redacted] , [redacted] in the name of [redacted] : Please be advised that these accounts were reviewed fully by our office in conjunction with the consumer complaint received In response to the consumer’s assertion that these debts are not his, and also at the request of our client, we have closed these accounts as disputed prior, and returned them to our client The accounts were all closed on July 18, Please note that this action also initiated a deletion request to remove all tradelines on the referenced accounts from credit reporting by the major credit bureausWe hope this addresses all concerns on the part of [redacted] Thank you, Kathleen M [redacted] Legal/Compliance Admin

RE # [redacted] Dear [redacted] :This letter serves as confirmation that a complaint was received from your office on behalf of [redacted] Commonwealth Financial Systems, Incmailed [redacted] validation of debt 12-1- On 1-14-an itemized billing statement that we obtained from our client, [redacted] was also mailed to her The account has been placed in a disputed status at this timeIf [redacted] can provide documentation that sheis not responsible for this debt she can mail it to Commonwealth Financial Systems [redacted] Dickson City, PA ***or fax it to ###-###-#### Also the dates reported to the CRA's are per the Credit Reporting Resource guide forthird party agencies Thank You.This is communication from a debt collector This is an attempt to collect a debt and any information obtained will be usedfor that purpose.Stephanie D [redacted] Client Relatio

RE: [redacted] DEAR [redacted] :THIS LETTER IS ACKNOWLEDGMENT THAT A COMPLAINT WAS RECEIVED FROM YOUR AGENCY ON BEHALF OF [redacted] ***.PLEASE BE ADVISED THAT A LETTER OF VALIDATION WAS MAILED TO [redacted] ON 2-25-WHICH PROVIDED ORIGINALCREDITOR INFORMATION ON MARCH 24, AN ITEMIZED STATEMENT WAS ALSO MAILED TO [redacted] *** THIS STATEMENTWAS PROVIDED TO COMMONWEALTH FINANCIAL SYSTEMS BY OUR CLIENT, [redacted] IT IS NOT SOMETHING THAT OURAGENCY TYPED UP AT THIS TIME COMMONWEALTH WITH NOTIFY THE THREE MAJOR CREDIT REPORTING AGENCIES TO REMOVETHIS ACCOUNT FROM [redacted] ***'S CREDIT HISTORY, HOWEVER, I WOULD SUGGEST THAT [redacted] PROVIDE DOCUMENTATION THATSHE IS NOT RESPONSIBLE FOR THE DEBT IF SHE WAS A VICTIM OF ID THEFT SHE SHOULD PROVIDE A POLICE REPORT AT THIS TIMETHE ACCOUNT WILL BE PLACED ON HOLD OUR OFFICE CAN BE REACHED AT ###-###-#### OR FAX ###-###-####.PLEASE DO NOT HESITATE TO CONTACT MY OFFICE SHOULD YOU NEED FURTHER ASSISTANCE.THANK YOU.STEPHANIE D [redacted] CLIENT RELATIONSTHIS IS COMMUNICATION FROM A DEBT COLLECTOR THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE

CommonWealth Financial has placed a fraudulent collection on my credit report again!! They're beyond unprofessional! I previously complained earlier this month assigned ID # [redacted] and Stephanie D [redacted] -Client Relations responded stating it would be removedThe charge was removed from all credit bureaus, then on 6/21/I got a notice that it was back on my [redacted] reportI contacted them and spoke to a supervisor and they said they don't know why it is re-reportingThis is ridiculousI have my attorney on standby.REMOVE COLLECTION IMMEDIATELY

Re: [redacted] , [redacted] , [redacted] , and [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of Bridget [redacted] .Can you please ask Ms [redacted] to provide proof of payment? She can send it to [redacted] Dickson City, PA or fax it to ###-###-#### I have also requested itemized statements from our client, [redacted] Partners.She can reach our office at ###-###-#### to discuss further.At this time the above referenced accounts have been placed in a disputed status and will be placed on hold duringthe investigation period Please feel free to contact my office should you have any further questions.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be usedfor that purpose.Thank You.Stephanie

RE # [redacted] Dear [redacted] :Please be advised the above account has been closed and returned to our client Commonwealth Financial Systems will send a deletionrequest to the three major credit reporting agenciesPlease feel free to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client Services

re # [redacted] Dear [redacted] :Commonwealth Financial Systems mailed [redacted] validation of debt letter on 2-2-2017to the address that is listed in this complaint [redacted] also spoke to a representative from Commonwealthon 2-27-and states that she wanted to resolve the matter An itemized billing statement was mailed to her on 4-6-2017.The account has been listed as being disputed and [redacted] can reach our office by calling toll free [redacted] .Correspondence can be sent to either our mailing address at [redacted] Dickson City, PA ***, faxed to the Client RelationsDepartment [redacted] or emailed to [email protected] you and please feel free to contact my office should you need further assistance.Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

# [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] .Commonwealth Financial Systems is going to mail [redacted] an itemized statement today This statement willprovide original creditor information along with service dates and amount due At this time the account will bemarked disputed and placed on hold during the investigation period However [redacted] can reach our office at ###-###-####should there be any questions or concerns.Please do not hesitate to contact my office should you need further assistance.Thank You.This is communication from a debt collector This is an attempt to collect a debt and any information obtained will beused for that purposeSincerely, Stephanie D [redacted] Client ServicesStephanie D [redacted] Client Relations

RE # [redacted] Dear [redacted] :This letter will serve as confirmation that a complaint was received from your office on behalf of [redacted] ***.Please be advised Commonwealth Financial Systems will mail place validation of debt in the mail to [redacted] ***.The account has been marked as disputed and will be placed on hold during the investigationperiod Collection activity will cease during this time If [redacted] should have any questions she can call###-###-#### This extension belongs to our floor manger, MrScott T*** Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtainedwill be used for that purpose

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RE # [redacted] $681.00Dear [redacted] This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] Commonwealth Financial Systems will mail [redacted] validation of debt A deletion update will also be sent to the three major credit reporting agencies as this account is being investigated.Collection activity will cease [redacted] can reach our office by calling our toll free number ###-###-#### This extension will be place him directly with our collection manager, MrRobert H*** In addition [redacted] should forward our agency any documentation that would confirm that he is not responsible for this debt He can mail it to Commonwealth Financial Systems [redacted] **Dickson City, PA ***, fax it to the Client Services Department { [redacted] , or email it to [email protected] Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client ServicesThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose