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Master Tech Automotive Reviews (195)

Dear [redacted] : We received notification from our client to remove the account from collections The account has been closed and a deletion letter has been mailed to Mr***.Thank you and please let me know if you need further assistance.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be usedfor that purpose

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of Ms [redacted] .Please be advised that our client, [redacted] Partners, has recalled the above referenced account from our agency.Commonwealth Financial Systems has closed and returned the account to [redacted] and a deletion update will beforwarded to the three major credit reporting agencies I will also mail Ms [redacted] a closure letter.Ms [redacted] can reach our office at ###-###-#### should she have any questions.Please feel free to contact my office if you need further assistance.Thank You.Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained willbe used for that purpose

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of Mr [redacted] ***.Mr [redacted] spoke to an agent from Commonwealth Financial Systems on 3-28- At that time Mr [redacted] requested to pay a discounted amount He paid $the same day which settled the account in full.A deletion update was sent to the three major credit reporting agencies 4-2- Also it is not a requirementthat Commonwealth notify a consumer prior to credit reporting Mr [redacted] states in his complaint that I failed to state mini-Miranda Please be advised that I did not speak to Mr***.It is noted that our agent that did speak to him quoted the min-Miranda statement Please feel free to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be usedfor that purpose

How is it that the creditor can't find these accounts with my name and contact information? That's all they needed to report to the CRAs in the first placeThe account number (same for both collection accounts) as it appears on my credit report is as follows:D [redacted] in the amount of $516D [redacted] in the amount of $Please forward my request to to the collection agency to substantiate these debts by forwarding copies of original signed documents and detailed billing statements to my contact information on fileFurthermore, I am requesting that these collection accounts be dropped from my credit report immediately.Thank you [redacted] * [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]I am rejecting this response because it does not explain how my previous position in a private sector was disclosed to a woman I do not knowThis company continuously contacted this individual and harassed her after she explained to them that she was not me and did not know meNot only did they continuously harass her, but they also provided her with my personal informationIt concerns me that the company refuses to provide their company name in order to protect their confidentiality, but had no concern to protect my confidentiality whatsoeverI found that the individual that they provided my information to also posted that information on social mediaI am beyond dissatisfied with this company and how my personal information was provided to a complete strangerI will be taking further action against this company for a breach of confidentialityI feel that this company should be reprimanded or their carelessness regarding people's confidentiality to prevent this from happening again.Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] .I have received confirmation from our client, [redacted] , that the balance that was assignedto our agency in the amount of $is a deductible that is due from service provided on 10-30-2012.Validation of debt has been requested and will be mailed to [redacted] At this time the accounthas been placed in a disputed status and has been placed on hold Also if this response is forwarded to consumer she should be aware that this is communication from a debt collector.This is an attempt to collect a debt and any information obtained will be used for that purpose.Please feel free to contact my office with any additional questions.Thank You.Sincerely,Stephanie D [redacted] Client Relations

RE # [redacted] and # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] Commonwealth Financial Systems has mailed [redacted] both validation of debt and itemized billing statement for both accounts The accounts have been placed in disputed status If [redacted] has documentation to provide that verifies she is not responsible for the debt she can either mail it to Commonwealth at [redacted] ** Dickson City, PA [redacted] or fax it to the Client Relations Department [redacted] at which time our agency will notify our client, [redacted] Also Commonwealth Financial Systems has an executed Business Associate Agreement in file with our client which covers the transfer of PHI.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

Re: [redacted] Dear [redacted] , The above referenced account has been closed and returned to our client, [redacted] , per [redacted] 's requestWe will be sending the deletion update to the bureausSincerely,Michelle H [redacted] Legal/Compliance

RE # [redacted] Dear [redacted] :Commonwealth Financial Systems sent a deletion request electronically to [redacted] , [redacted] , and [redacted] on 4-19- We have no control over how long it may take the CRA's to remove the tradeline.Thank You.Sincerely,Stephanie D [redacted] Client Relations\

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] .Please be advised Commonwealth Financial Systems has closed and returned the above referenced account to our client, [redacted] A copy of this complaint will be forwarded to [redacted] In addition a deletion request will be sent to the three major credit reporting agencies [redacted] should no longer hear from Commonwealth or any of its representatives pertaining to this account.Please feel free to contact my office should you need further assistance.Thank You.Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

Dear [redacted] ***:This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] *** Pleasebe advised that the account has been closed and returned to our client, [redacted] as part of a recall CFS sent an update to the three major credit reporting agencies as a deletion However, Ms [redacted] shouldcontact [redacted] for additional information regarding the account They can be reached at ###-###-####.Please feel free to contact my office with any further questions or concerns.Also if this response is forwarded to Ms [redacted] she should be aware that this is communication from a debt collector.This is an attempt to collect a debt and any information obtained will be used for that purpose.Thank You.Sincerely,Stephanie D [redacted] Client Relations

From: [redacted] ***< [redacted] @***.com>Date: Fri, Aug 26, at 7:PMSubject: Fw: Complaint ID: [redacted] To: "[email protected]" On Thursday, August 25, 2:PM, [redacted] < [redacted] @***.com> wrote:I accepted the offer to remove these from my credit bureau and mark as disputed However on last check of my credit bureau's this is STILL in collection status

RE # [redacted] , # [redacted] , and # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] Commonwealth Financial Systems mailed [redacted] both validation of debt letters and itemized billing statements The above referenced accounts were assigned to our office for collections from our client, [redacted] We are collecting on behalf of [redacted] *** # [redacted] in the amount of $was listed with our office March 30, On April 7, a validation of debt letter was mailed to [redacted] , and on August 24, we sent her the itemized statement in response to a dispute that was filed through the credit reporting agencies # [redacted] $and # [redacted] $were both listed with our agency June 28, Validation of debt letters were mailed July 6, We mailed [redacted] the itemized statement on # [redacted] August 30, and most recently sent the itemized statement on # [redacted] [redacted] sent us a fax in August disputing the debt At this time the accounts are listed as being disputed [redacted] can reach our office by calling our toll free number ###-###-#### This will place her directly with our collections manager, [redacted] *** Any documentation that she has in her possession that would confirm that she is not responsible for this debt should be forwarded to our office so that we can send it to our client for research.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client ServicesThis is an attempt to collect a debt and any information obtained will be used for that purpose

# [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] .Commonwealth Financial Systems mailed [redacted] validation of debt on 2-16- On March 30, [redacted] spoke to our representative and advised that it was possible this debt is a result of identity theft An itemized billing statement was mailed to consumer 4-14- The account has been noted as disputed[redacted] can reach our office at ###-###-#### to discuss further.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained willbe used for that purpose

Dear [redacted] ,Please be advised that our office reviewed this consumer complaint in conjunction with the associated account, CFSI account # [redacted] The account was received new in our office from our client on June 3, There was no contact to or from [redacted] until August 7, 2017, and following her request for validation a validation letter was mailed to her address on August 9, The account was also requested to be removed from reporting by the major credit bureaus for a period no less than days, as per FDCPA guidelines, to allow [redacted] to investigate the information sent to her.We hope this addresses all concerns with this account at this time.Thank you,Kathleen M [redacted] Legal/Compliance Admin

[redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of Mr [redacted] *** Commonwealth Financial Systemsis collecting on behalf of [redacted] *** We received the above referenced account for collections on 12-25- A validation of debt letter was mailed to Mr [redacted] in March of In addition I have requested an itemized billing statement from our client As this accountis being investigated, CFS will send a deletion request to the three major credit reporting agencies Mr [redacted] can reach our office by calling ourtoll free telephone number, [redacted] Correspondence can be mailed to our agency at [redacted] ***, faxed to [redacted] or emailed to [redacted] Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie DalykasClient ServicesThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] *** On May 18, Commonwealth Financial Systems received certified mail from [redacted] requesting validationof debt On June 3, an itemized billing statement was mailed to [redacted] *** CFS also sent a deletion update to thethree major credit reporting agencies.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] *** Pleasebe advised Commonwealth Financial Systems has closed and returned both accounts to our client, [redacted] CFS will send an update to the three major credit reporting agencies as a deletion.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be usedfor that purpose

[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me [redacted]

RE # [redacted] , [redacted] , and [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] .Please be advised that Commonwealth Financial Systems did receive certified mail from [redacted] in Juneof and itemized billing statements were mailed to [redacted] to the address listed in this complaint.Also validation letters were mailed to [redacted] in May of this year The accounts are all noted asbeing in dispute.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtainedwill be used for that purpose

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Address: 1005 N Belt W, Belleville, Illinois, United States, 62226-1719

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