Master Tech Automotive

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is will be satisfactory to me once I receive the documents that they say they will be mailing me Regards, [redacted]

Dear [redacted] :Thank you for sending this information, however, the only account that I am able to locate based off of the information provided is a balance of $1527.00.Can you please provide an account number or perhaps the account is under a different name? Thank You.Stephanie D [redacted] Client Services

Dear [redacted] Please be advised that CFSI account # [redacted] was reviewed in conjunction with this consumer complaint Please note that a validation letter containing all information concerning the debt as per FDCPA guidelines was sent to MsParrish on 2/5/ An itemized bill was ordered from our client and mailed out to the consumer on 6/15/in response to her certified letter requesting further validation (received in our office on 5/26/17.) As these actions have not satisfied the consumer's concerns regarding this account, it has been closed and sent back to our client together with a copy of this complaint The close codes used will trigger a deletion request to the major credit reporting agencies to remove the item from reporting.We hope this addresses all concerns regarding this account.Thank you,Kathleen M [redacted] Legal/Compliance Admin

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of Mr. [redacted] ***. We receivedconfirmation from our client, Pendrick Capital Partners, that the original creditor of this debt, [redacted] ,did not receive billing... information until just recently. If Mr. [redacted] has confirmation that insurance was provided to the serviceprovider {at the time of service} he can fax it to my office, ###-###-####. Also Commonwealth Financial Systems willsend a deletion update to the three major credit reporting agencies. Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

[redacted] The above listed accounts were reassigned to our agency on 12-7- There are three open accounts for a total of $1,885.00.Commonwealth Financial Systems mailed [redacted] validation of debt on 12-28- An itemized billing statement will be placedin the mail The accounts are noted as being in dispute [redacted] can reach our office by calling our toll free number [redacted] should she have any questions.Please do not hesitate to contact my office should you need further assistance.Thank You.Stephanie D [redacted] [redacted]

Dear [redacted] , We are in receipt of a complaint by [redacted] however, we were unable to locate an account based on the address and information providedWe ask that he provide the last four of his social security number or address associated with the debtSincerely,Michelle H [redacted] Legal/Compliance Admin

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your agency on behalf of [redacted] Commonwealth Financial Systems received certified mail from [redacted] on July 14, at which time a validation of debt letter was placed in the mail Per ***'s request Commonwealth has closed and returned the account to our client, [redacted] A deletion request will be sent to the three major credit reporting agencies[redacted] should no longer hear from Commonwealth pertaining to this debt.Please do not hesitate to contact my office should you need further assistance.Thank You.Stephanie D [redacted] Client Services

To whom it may concern reCFSI account # [redacted] : Please be advised that this account was reviewed fully by our office in conjunction with the consumer complaint received In response to Ms [redacted] request for no further collection activity or contact from Commonwealth Financial Systems, Inc., we have closed this account and returned it to our client indicating no further contact to the telephone number/s and address for this consumer Please note that this action also initiates a deletion request to remove all tradelines on the referenced account from credit reporting to the major credit bureaus We hope this addresses all concerns on the part of the consumer Thank you, Kathleen M [redacted] , Legal/Compliance Admin

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me On the other hand, we JUST received a bill (the first bill we have ever received from them) yesterday It is entirely possible and even likely that they are lying to you in order to receive a satisfactory closure and then will attempt to illegally repost these charges this to my credit.If they do, I plan on re-opening the complaint and contacting a lawyer Regards, [redacted]

Dear [redacted] ,Please be advised that our office has been unsuccessful in locating an open account in this amount for the consumer's name and address provided.In order to fully address [redacted] 's concerns, we ask that she please respond with a CFSI account number OR fax a copy of the "generic bill" referenced in the complaint to us at: ###-###-#### We will be happy to address all concerns as soon as this account can be located Thank you,Kathleen M [redacted] Legal/Compliance Admin

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

RE # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] *** CommonwealthFinancial Systems will mail [redacted] validation of debt to the address that is listed in this complaint While the account is under investigation collection activity will cease, and a deletion request will be sent to the three major credit reporting agencies[redacted] can reach our office at ###-###-#### if she should have any questions She can also send any documentation to either our mailing address, [redacted] Dickson City, PA [redacted] or our fax ###-###-####.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] This is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

Agency is horrible, they are full of liars, rude, and love to harass people. By law if I have the right to request not to be contacted by phone meaning DNC. They have called from several different numbers, called more than 9 times daily, have used foul language. Commonwealth financial replied to message stating they have contacted credit beaureas to remove from credit report and requested I send in report number. I mailed in what they were asking for and they did not keep their end of contacting credit beaureas to remove from account. They only wrote that message to close out compliant, not to mention they LIED ON THE MESSAGE STATING THEY PREVIOUSLY SENT DETAILED BILL. After I have told the collection agency several months ago not to be contacting by phone guess what happens, I started getting emails and today I got another call with a rude CSR. The girl that called me today stated they would not remove from account on a recorded line but I have the message that I was told otherwise. I look on my credit report it's still on my [redacted] report, I had to dispute with [redacted] AND ** with copy of the message and they credit beaureas final removed. They are unorganized it's always a different person calling to do follow ups and do they don't have have their facts straight. It's very annoying and frustratiing and at this point it's called HARRASMENT. I'm reading a lot of negative things about this company, I will try get everyone together to speak with my attorney and put together a suit.PRIOR REQUESTED NOT TO CONTACTED BY PHONE ONLY US POSTAL MAIL, I WANT NO FURTHER CONTACT FROM COMPANY DO NOT CALL MY PHONE AGAIN!!!!! REMOVE THE FRAUDULENT REPORTING.

Dear [redacted] Please be advised that, while the debts associated with the seven open accounts in our system for [redacted] were not disputed with documented reason, (examples of required documentation for permanently removing accounts from collection efforts include: copy of a police report if claiming true identity theft, payment receipt if claiming account was paid prior, proof of insurance coverage at the time of service if claiming that insurance should have paid the expense, etc.) all seven accounts have been closed and returned to our client [redacted] requested complete removal of her information from our system, so all accounts were marked as Cease and Desist and her information will not come back up in our system at any point in the future Additionally, deletion notices will be sent to the major credit reporting agencies to remove the accounts from credit reporting as needed The bureaus may take 2-weeks to respond to these deletion requests, but on our end these deletion requests are sent out by automated process once accounts are closedWe hope these actions fully address the concerns of this consumer.Thank you,Kathleen M [redacted] Legal/Compliance Admin

RE: # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] ***.Commonwealth Financial Systems mailed consumer a validation letter on June 13, 2016. A deletion updatewas also sent to the three major credit reporting agencies on... June 12, 2016. In addition a request was placedwith our client, [redacted] , for an itemized billing statement. Once received we will mail it to [redacted] .The account has been placed on hold during the investigation process. Collection activity will cease.Our contact number is ###-###-####.Please feel free to contact my office should you need further assistance.Thank you kindly.Stephanie D [redacted] Client RelationsThis is communication from a debt collector. This is an attempt to collect a debt and any information obtained will be usedfor that purpose.

RE # [redacted] , # [redacted] Dear [redacted] :This letter is acknowledgment that a complaint was received from your office regarding the above referenced account.Commonwealth Financial Systems will mail validation of debt to [redacted] to the address that is listed in this complaint.A deletion update will be sent to the three major CRA's and in addition the accounts will be placed on hold and collectionactivity will cease during the investigation period Also it is not required that Commonwealth notify a consumer prior tothe reporting of information to the credit bureau agencies Please feel free to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client RelationsThis is communication from a debt collector This is an attempt to collect a debt and any information obtained will be used forthat purpose

Dear [redacted] :This letter is acknowledgment that a complaint was received from your office on behalf of [redacted] Commonwealth Financial Systems has removed the telephone number listed in this complaint, ###-###-#### as a active number [redacted] should no longer receive calls from our agency On behalf of our company I apologize for any inconvenience our calls may have caused [redacted] In addition I have notified our client, [redacted] , of this complaint and requested that they also remove the telephone number from their records.Please feel free to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D [redacted] Client Relations

[redacted] Please be advised this account was reviewed fully by our office in conjunction with the consumer complaint receivedWe have attempted to work with the spouse of our consumer in order to resolve this, by requesting he provide a letter of eligibility from the insurance company for the January date of service coverage, however, [redacted] has only provided claim history for services provided in February & March of An Itemized Billing Statement and proof of debt letter for the debt we're continuing to collect, has recently been mailed to [redacted] at his request and should reach him shortly in the mailWe have done everything to work with this gentlemanWe encourage [redacted] to submit documentation of coverage for the service date of 1/24/to determine if the debt can be (re)submitted to the insurance companyHe can send the letter of eligibility, or any supporting documents to, via email [redacted] ** [redacted] ** [redacted] Feel free to contact me should you need further assistanceSincerely,Michelle H [redacted] ***

I left a message for [redacted] ,at her extension Reference # [redacted] ,awaiting a Response..The Rep who is Aware of this case is Alana..[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***