Medical Business Bureau

The account is for *** *** in the amount of for services on February 1, 2016for services at *** *** HospitalWe will report the account as a dispute to the credit bureaus as required.You contacted our office on October 30, and stated you would pay the account

Initial Business Response /* (1000, 5, 2015/05/04) */
The account is from 8/12/for hthe emergency physician charge at *** emergency in the amount of The consumers insurance paid and this is patient responsibilityWe have requested that the emergency dept send an itemized
billThe correct number to reach us is XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 7, 2015/05/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have left several messages at their business, even though I may have pasted the wrong number inI am requesting a physical bill sent to my new address so I can pay thisIf I call that number, then they will not answer or get back to meI am requesting that they mail me my bill, I pay it, and we end this
Final Consumer Response /* (4200, 11, 2015/05/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company is clearing messing with meI received a copy of the hospital bill which shows a dollar balanceI have repeatedly asked for a copy of the bill from this company so I can pay itThey are clearly playing games by repeatedly not sending me an actual bill to pay
Final Business Response /* (4000, 13, 2015/05/14) */
The bill is not from the hospital it is from the emrgency room physiciansAlso the bill shows a zero balance as you can see the line item dated 11/30/they did an internal adjustment when they sent the account to collectionsThe balance due is

Complaint: ***
I am rejecting this response because:
The business has yet to answer my question about the "several phone calls" made - when were those phone calls made? That is the correct address, but I did not receive a letterI have worked with other medical collection agencies (*** Collections, ***, ***)-all accounts are resolvedI haven't had an issue like thisOnce I receive information on the phone calls, I will call the company
Sincerely,
*** ***

I am not sure who the consumer is contacting as we have not spoken to her and our last correspondance was from when we received a letter disputing the accountWe have reported the account as a dispute since thenWe do not know why Trans-union has deleted the
account the consumer would need to ask them.The consumer's insurance has not paid and she would need to contact them to see why

Initial Business Response /* (1000, 5, 2015/05/05) */
We are requesting that the account be removed from the consumer's credit file and the account is being billed to insurance

Complaint: ***
I am rejecting this response because: I have not received validation of this account and request that it is sent including any signed contracts
Sincerely,
*** ***

The account was settled January 12, We have informed the credit bureaus that the account shouldbe deleted from the consumers credit bureau

We notified the hospital that the consumer disputed the account February and they informed us that the balance of the accountis the consumers co-pay and bal after insurance paid 25,The consumer will need to contact his insurance company if he believes they did not pay what they
were supposed to.We have reported the account to the credit bureaus as a dispute as we are required since the consumer has disputed it

Medical Business Bureau sent a letter to the same address as listed here in the complaint on Spetember 8, and we called *** to try and reach you about the accouont*** *** *** also sent youletters to inform you about the acoountWe received payment on the
account on March 14, We have informedthe credit bureaus to delete the account

The account has been paidWe will request that it be removed from the consumer's credit file

Initial Business Response /* (1000, 5, 2015/09/03) */
We have cancelled the account and requested that the account be removed from the consumer's credit file
Initial Consumer Rebuttal /* (2000, 7, 2015/09/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I
initially disputed this account through the credit agency, and MBB refused to delete itThank you Revdex.com for resolving this issue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is
satisfactory to me if they are mailing the requested copy of the original invoice(Response from business did not clarify what they are mailing).? Please note I will be out of the country from 6-to 6-and will not be able to review this letter until I return
Sincerely,
Ron ***

Medical Business Bureau is no longer handling these accounts for *** Medical GroupWe could not send the consumer anythingas they requested a cease and desist

The consumer will need to send us proof that her insurance paid the accounts as we do not have any paymentsfrom insuranceA copy of the explanation of benefits can be mailed to us at P.OBox *** *** Ridge, Illinois ***Once we receive this info showing payment we will request that the
accounts be removed.Since the accounts are disputed they will be reported as a dispute

We have received payment on the account and requested that the account be removed from the consumers credit file.The consumer was aware that he went to the hospital so should have known he would have a physician charge.The physician group receive their information from the hospital so I am not sure
why they did not have the correctaddress

The account has been cancelled by *** *** *** and we requested that the account be deleted from the credit bureau on February 26, 2018.We do not know how long it will take the credit bureaus to update their information

The payment will be posted today

We received the consumers dispute letter on March 7, and have sent the information to MedicalCenter Anesthesia to verifyThe consumer will receive a letter from us once they respondThe accounts are reported as a dispute on the consumer's credit file since they dispute them

Complaint: ***
I am rejecting this response because:I did go to the hospital, and I did receive a bill from the hospital, but I paid this? I was unaware there would be a separate charge from the emergency room physician? Furthermore, there was only attempt to contact me via mail, which an agent from the Medical Business Bureau admitted to me on the phone (I have this phone conversation recorded, and notified the agent that I was recording it)? The agent admitted this letter was returned to them undelivered? They never tried to verify the address with either the *** Emergency Physicians or *** *** Hospital (where I presume they got their contact information)? (I never supplied an address or phone number to them , so I don't know how I can be held responsible for inaccuracies in information--they got their information from elsewhere.) ? The hospital does have my correct mailing address, so that would have been quick to verify.? Further more, I never received a phone call or voicemail about this debt.? ? They reported the debt knowing I had no prior knowledge of this debt? This is clearly a case of unfair passive collection or debt parking by the Medical Business Bureau.As a result, this has caused me financial harm, a drop in my credit score, and reduced the possibility of purchasing a house due to the credit score dropping
Sincerely,
*** ***

The accounts are for *** University Medical CenterThe consumers insurance has made payments on the accounts.We? will need proof that the accounts do not belong to the consumerWe will report the accounts as disputed to the credit bureaus as required.The consumer may contact our office for
further information at ***