Medical Business Bureau

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

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Revdex.com:
This went to court? at the? last quarter of over? 4yrs ago and was all? signed off of plus there were insurance companies? handling all the Bills.? ? His Insurance, My Auto Insurance And My Medical Insurance.?
Sincerely,
*** ***

Due to the nature of our business we are not allowed to give out information on accounts without verifying an address, date of birthor the last digits of someone's social security numberI am sure the consumer woould not want their private information given out.We do have an account for the
consumer? and it will be reported as a dispute on the consumer's file within the next daysWe will not be calling the consumer any further

Medical Business Bureau has 2 accounts for EM strategies for the consumer. We have tried to contact the consumer since 2015 with no responseuntil January 2018 when we received a dispute letter and spoke with the consumers spouse. We have sent the consumer a letter validating the dispute.The...

consumer's spouse has agreed to pay once they receive the letter. We have reported the account as a dispute to the credit bureau as required since the account is disputed.

We have searched our database by name, phone number and address and cannot locate any accounts for this consumer.
Please call our office at [redacted]

Initial Business Response /* (1000, 5, 2015/03/16) */
We have requested that the account be deleted from the credit bureau.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/03/24) */
Medical Business Bureau sent a letter to the address listed in the complaint and received it back as returned mail. I am not sure what phone number you are calling to contact us you may reach us at [redacted]. The account is for...

[redacted] Hospital. We will update the accouont with the credit bureaus as a disputed account. We will send another letter to the address also.
Initial Consumer Rebuttal /* (3000, 7, 2015/03/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I contacted Medical Business Bureau at the phone number provided and they told me that they sent out 2 notices about this account that were never delivered because the us postal sent them back. After talking to them we came to the conclusion that the account is now paid in full and it will be completely removed from my credit report and she alleged that the phone call was being recorded so theres proof of that. The response that I am looking for is that this account will be removed and delete from my credit.
Final Business Response /* (4000, 9, 2015/03/30) */
The account will be requested to be deleted when we run our next file to the credit bureaus which will be April 4th. It can take the credit bureaus 10-14 days to update their files.

Initial Business Response /* (1000, 5, 2015/05/20) */
Medical Business Bureau does not have a payment portal on their website. We also do not have a link to one on our letter. The consumer may contact us at XXX-XXX-XXXX to pay via telephone or a payment for the balance of 128.38 can be mailed to...

P.O. Box 1219 Park Ridge, IL 60068.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Medical Business Bureau refused to give me information over the phone or to send me information to prove the debt belonged to me. They also refused to give me info over the phone or send me information regarding any MBB account reference so that I am sure the payment would go to the correct debt. MBB also refused to give me info over the phone or send me info about the original creditor or who they bought the debt from so that I may be able to research the debt origination.
Final Business Response /* (4000, 9, 2015/05/28) */
Medical Business Bureau does not have any account for the consumer. If the accoount is under a different name the consumer will need to provide that information and how they are related as we cannot give out information on another person's account without written authorization.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me because I've attempted to converse with this company before. Please have a manager contact me directly. 
Sincerely,
[redacted]

Medical Business Bureau sent a letter to the same address as listed here in the complaint on Spetember 8, 2015
and we called [redacted] to try and reach you about the accouont. [redacted] also sent you
letters to inform you about the...

acoount. We received payment on the account on March 14, 2016. We have informedthe credit bureaus to delete the account.

Initial Business Response /* (1000, 5, 2014/03/18) */
The consumer has 3 accounts with Medical Business Bureau from [redacted] Medical Group.These are the physicians charges for services at [redacted] Medical Center. The services were rendered Jan 24, 2012 in the amount of 370.04. January 25, 2012 in...

the amount of 190.92 and January 26, 2012 in the amount of 132.24. If these accounts are paid we will need proof of payment so that we can mark the accounts as such. If they are paid we will remove the accounts from the consumer's credit file. If they are not paid the consumer may call our office and pay the total of 693.20.
Initial Consumer Rebuttal /* (3000, 7, 2014/03/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have AGAIN gone thru all the same channels I contacted last fall and spent more hours of my time to correct this. Each area assures they have done their part so I am very frustrated. I will continue to pursue answers and get this off my credit report because of mishandling
I have had no further conversation with MBB yet on this that they have done any research or checking on their end.
Final Business Response /* (4000, 13, 2014/04/14) */
[redacted] has cancelled the account and we are no longer handling. The account will be requested to be removed from the consumer's credit file.
Final Consumer Response /* (4200, 11, 2014/04/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I contacted [redacted] and the had never received the payment request from [redacted] Is was their responsibly to file in a timely manner and all they had to do was get the insurance info from [redacted] Hospital where I was seen since the already had all the info. needed. Blue cross has since contacted [redacted] with this info and after talking to them again today they will be writing this off and I want it corrected on my credit report. I have names and dates of my conversations if you think you need further proof!
[redacted]

We have searched our database by name, phone number and address and cannot locate any accounts for this consumer.Please call our office at [redacted]

Initial Business Response /* (1000, 5, 2014/10/20) */
We have requested that the account be deleted from the consumer's credit file. We do not know how long it takes the credit bureaus to update their files. We have also mailed a copy of the deletion form to the consumer.

Revdex.com:
This went to court  at the  last quarter of 2013 over  4yrs ago and was all  signed off of plus there were 3 insurance companies  handling all the Bills.    His Insurance, My Auto Insurance And My Medical Insurance. 
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/05/04) */
The account is from 8/12/2013 for hthe emergency physician charge at [redacted] emergency in the amount of 417.17. The consumers insurance paid and this is patient responsibility. We have requested that the emergency dept send an...

itemized bill. The correct number to reach us is XXX-XXX-XXXX.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have left several messages at their business, even though I may have pasted the wrong number in. I am requesting a physical bill sent to my new address so I can pay this. If I call that number, then they will not answer or get back to me. I am requesting that they mail me my bill, I pay it, and we end this.
Final Consumer Response /* (4200, 11, 2015/05/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company is clearing messing with me. I received a copy of the hospital bill which shows a 0 dollar balance. I have repeatedly asked for a copy of the bill from this company so I can pay it. They are clearly playing games by repeatedly not sending me an actual bill to pay.
Final Business Response /* (4000, 13, 2015/05/14) */
The bill is not from the hospital it is from the emrgency room physicians. Also the bill shows a zero balance as you can see the line item dated 11/30/13 they did an internal adjustment when they sent the account to collections. The balance due is 417.47.

This company is not willing to provide me with the information I requested, but they have no stated the reason as to why they will not fulfill my request. This could be clearly stated as a possible violation of the FDCPA, and my intent would be to take legal recourse on this issue, if I deemed neccesary.  
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/05/08) */
The account is for Radiology Associates of [redacted] for services on June 23,2014 and is the Radiologist charge at [redacted] The consumer will need to contact us at XXX-XXX-XXXX so that we can verify additional...

information to validate the account. If the account is not valid we will request that it be removed from the consumer's credit file.

I accompanied my granddaughter to her eye Dr. Appointment. She was Dx: with possible retinal detachment or retinal tear. She was given a Consultation form from Chicagoland Retinal Consultants with referring Physician Christopher [redacted] OD. She received an appointment for Tues. May 3, 2016. When she arrived at her appt. she was told that they no longer take her insurance and dismissed her! While I understand that they have every right to accept whatever insurance they choose, it should not be left up to the patient that has now just fallen into a crack with a diagnosis like that hanging over her head to find a specialist that will accept her insurance! I feel very strongly that this type of behavior towards a patient is unacceptable. I have been a Registered Nurse and patient advocate for many years so I understand the system but this is just unbelievably inhuman. They might have at the very least guided her to a place that did accept her insurance or helped her in some way. I am filled with disgust with what has happened to our Medical System.