MicroCAD Training & Consulting

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review. Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client. We have mailed a letter to the
consumer as confirmation the account has been withdrawn.Rest assured IC System did not report the account to any credit reporting agencies.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt collector

Thank you for contacting usWe appreciate the opportunity respond to complaint issuesUnfortunately, despite an extensive search we are unable to locate an account that fits with the consumer's name, address, telephone number or email address
Please have the consumer provide us with the IC
System refererence number appearing on his credit fileInformation may be emailed to us at [email protected] or faxed to us at ###-###-####Please include the Revdex.com Case # *** in the Subject LineUpon receipt, we will research this matter and provide a response
Sincerely,
Consumer Affairs on behalf of IC System, Inc
This communication is from a debt collector

Since our last response the original creditor recalled the accountTherefore, we closed the account and returned it to the original creditorAttached is a copy of a correspondence IC System sent to the consumer for his recordsIf further assistance is needed, please let us know
Sincerely,
Consumer Affairs on behalf of IC System, Inc

We responded to the consumer separatelyNot all of the information was previously brought to our attentionOur records have been updated accordingly and the consumer has been provided with proof of deletion for his recordsWe hope this resolves this matterSincerely,Consumer Affairs on behalf of
IC System, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI do have one question? Will they be removing the account from my all credit bureaus?

Thank you for contacting us on behalf of the consumerOn December 1, our office closed this file and we have mailed a letter to the consumer to confirm that information, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

We are sorry that your experience with IC System, Incdid not meet your expectations. We have taken steps to resolve this issue and we are writing directly to the consumer under separate cover.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This Communication is from a debt
collector

We have reiterated the deletion request to the credit reporting agenciesAttached is a copy of that requestThe consumer may wish to submit it as proofWe trust this resolves this matter
Sincerely,
Consumer Affairs

We have been unable to verify the information reported within the permitted time and have submitted a deletion request to the bureausA letter, along with a copy of the deletion request, will be mailed directly to the consumerSincerely,Consumer Affairs on behalf of IC System, Inc

In an effort to close the account, I.CSystem is requesting a copy of the police report The consumer can send the information to us via the Revdex.com portal or she may fax it to us at ###-###-####.Sincerely,Consumer Affairs Staff on behalf of I.CSystem, Inc.This communication is from a debt
collector

Thank you for contacting us on behalf of the consumerThis account was closed in our office in November, and we have mailed a letter to the consumer to confirm this information, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

Initial Business Response /* (1000, 5, 2015/10/30) */
Re: *** Case#***
IC Reference No***
Thank you for contacting us on behalf of Ms.***Upon receipt of her complaint we updated her account as disputed and forwarded a copy to our clientOur client
did provide information in response to this complaint and on October 30, we mailed that information directly to Ms.***We have noted her request that our office cease communicating with her and will honor that request

As previously indicated, a deletion request was sent to the bureausWe reiterated that request and mailed the consumer a copy for her recordsThe consumer may wish to submit that copy as proof to expedite corrections as necessaryKeep in mind we have no control over how quickly those agencies update their recordsWe recommend consumers check with their local credit bureau in days to ensure that their credit file has been correctedPlease do not hesitate to contact us if we can be further assistance. Sincerely,Consumer Affairs on behalf of IC System, Inc

Good afternoon,IC System has responded to the consumer under separate coverAny further questions can be directed to IC System's Consumer Affairs Department at ###-###-####.Thank you

Initial Business Response /* (1000, 5, 2015/09/23) */
We received the same complaint via the CFPB portalIC will be responding to the consumer through the CFPB
Sincerely,
Consumer Affairs

I am rejecting this response because:
This account is still being reported by Equifax as of March 18thI will continue to reject IC System's responses until this account is removed from all credit reports

IC System has been unable to locate a file with the information provided in this complaint. Please have Mr*** provide the IC System account number listed on his credit report so we can accurately locate the file. Mr*** can also call our Consumer Affairs department at ###-###-####
with that account number

Thank you for contacting us on behalf of the consumerThe file has been updated as disputedOur client has provided additional information which we have mailed directly to the consumer, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

We have submitted a deletion request to the credit bureaus. However, the account remains unpaid. The original creditor provided validation. We have sent that information to the consumer
Sincerely,
Consumer Affairs
This communication is from a debt collector

IC System has ceased all communication per the consumer's requestWe have provided our client's response to the consumer under separate cover. Please allow for mailing time. Consumer Affairs on behalf of IC System