MicroCAD Training & Consulting

We responded to the consumer on two occasionsThe file has been closed and returned to the original creditor and all activity has been discontinuedAttached is a redacted copy of the most recent responseSincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerThis account was been closed in our office and we have mailed a letter directly to the consumer to confirm that information

Our response was sent directly to the consumerThe response was sent via the email address given in this complaint. Thank you

The file in question has been closed with our officeA letter of confirmation was sent to Ms*** dated September 8, A copy of that letter is also attached

Thank you for contacting on behalf of the consumerOn May 21, 2018, under separate cover, our office mailed information directly to the consumer, please allow mailing timeIf the consumer needs further assistance please have them contact IC System's Consumer Affairs Department at
***.Sincerely,Consumer Affairs on behalf of IC System

Our records indicate the account has been disputed Our client is investigating this matter. IC System has ceased all collection activity on the account pending the outcome of the investigation.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt
collector

Thank you for contacting us on behalf of the consumerWe are mailing a letter directly to the consumer to confirm the current status of this account, however, if the consumer needs further assistance please have call IC System's Consumer Affairs Department at 1/###-###-####

IC System has closed out the account and discontinued all collection activity. Under separate cover we are writing directly to the consumer confirming we have withdrawn the account.Sincerely,Consumer Affairs on behalf of IC SystemThis Communication is from a debt collector

Initial Business Response /* (1000, 5, 2016/03/02) */
Derrick *** Case No***
Our No***
Our client informed our office on February 19, that Mr***'s account was paid in fullIC System has closed its file

Thank you for contacting us. It is not our practice to call consumers in the manner described. Under separate cover we are writing directly to the consumer to obtain additional information.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt
collector

IC System sent our response directly to the consumer dated July 15, 2017. I have attached a copy of that correspondence.Thank you

Please be advised that IC System has responded directly to the consumer and the information was mailed on 5/22/in response to this complaint

Attached is a redacted copy of the letter that was mailed to the consumerWe apologize if it has not yet reached the consumerIf further assistance is needed please let us know.Sincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerOn May 24, our office sent a response directly to the consumer at the email address provided on the complaintPlease have the consumer contact IC System's Consumer Affairs department at 800/279-if they need further
assistance.SincerelyConsumer Affairs on behalf of IC System

The name of the complainant does not match the person listed as the responsible party on the accountWe are sorry that the consumer's experience did not meet his expectationsWe appreciate the consumer taking the time to provide us with feedbackIt is on its way to the relevant department for an
internal investigationIn the nature of our business it is important that our representatives verify they are speaking with the correct individual so confidential information is not released to the wrong partyA "no phones" code has been added to the accountFuture communication initiated by IC System will be in writing to the person listed as the responsible party for the accountSincerely,Consumer AffairsIC System, Inc

IC System has responded directly to the consumer. A deletion request has been submitted to the credit reporting agencies. The consumer has been provided with a confirmation letter
Sincerely,
Consumer Affairs
This communication is from a debt collector

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, as long as the negative reporting is removed from the all three credit bureaus, then this resolution is satisfactory to me

Thank you contacting us on behalf of Ms*** ***Upon receipt of this complaint we suspended activity and updated the account as disputed and fowarded a copy to our clientOur client has requested this account be withdrawn from our files and their office is mailing a fraud packet directly
to Ms***IC System has closed its file and is no longer pursuing collection activity and have requested the national credit reporting agencies delete any reference of this account from their filesWe apologize for any inconveience this may have caused

Dear. Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.thanks Bb

The account has been withdrawnIC System will submit a deletion request to the credit reporting agenciesA confirmation letter has been requestedIt will be mailed to the consumerThe consumer may wish to submit that letter as proof to expedite corrections as necessaryThe consumer may wish to
check with his credit bureau in 30-days to ensure that his credit file has been corrected
Sincerely,
Consumer Affairs
This communication is from a debt collector