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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me once they send letter to me of deletion and terminating collecting and expect to see removal from all credit bureaus thank you

Our records indicate the account was disputedWe suspended activity and the original creditor investigatedThe creditor provided verification and we are mailing that information to the consumer under separate coverThe consumer may wish to check with her local credit bureau in 30-days to
ensure that her file has been properly updatedWe are terminating further collection efforts and will not communicate with the consumer again unless she contacts us and requests us to do soSincerely,Consumer Affairs on behalf of IC System, IncThis communication is from a debt collector

Thank you for contacting us on behalf of the consumerWe have updated the account as disputed and requested validation from our client and will forward to consumer once receivedWe are sending a letter to the consumer to confirm the status of her account with our officePlease have her
call IC System's Consumer Affairs at ###-###-#### if she has additional questions

Thank you for contacting us on behalf of Ms***We have updated her account as disputed and confirmed the validity of this debt with the original creditorOn January 5, our office mailed validation of the debt directly to Ms***Please have her contact IC System's Consumer
Affairs department at *** if she has additional questions

Thank you for contacting us. We have responded directly to the consumer. Attached is a redacted copy of that response. Sincerely,Consumer Affairs on behalf of IC SystemThis communication is from a debt collector

Attached is a redacted copy of the response we will be
mailing to the consumerFor privacy reasons, the attachment to the letter is not includedWe trust this resolves this matter to the consumer's satisfactionIf further assistance is needed, please do not hesitate to reach out to our Consumer Affairs staff.Sincerely,Consumer Affairs on behalf of IC System, Inc

IC System has discontinued all collection activity on the account. We will request that any information our office may have forwarded to the credit reporting agencies regarding this account be deleted or removed from their record. The consumer may wish to check with his local credit
bureau in 30-days to ensure that his credit file has been corrected. A confirmation has been requested to be mailed to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector

A letter has been requestedIt will be mailed to the consumer under separate coverSincerely,Consumer Affairs on behalf of IC System, Inc

IC System gave this consumer a great deal of patience and consideration. Our records indicate the account has been disputedThe original creditor is investigating this matterIC System ceased all collection activity on the account pending the outcome of the investigation and submited a
deletion request to the credit reporting agenciesIf verification is provided, IC System will forward that information to the consumer but the debt will not be re-reported to the credit reporting agencies by IC System
Attached is a copy of a letter IC mailed to the consumer in response to the disputeThe consumer may wish to submit this letter as proof to expedite corrections to his credit file as needed
Sincerely,
Consumer Affairs
This communication is from a debt collecdtor

Thank you for contacting us.Our records show the account was disputed. The original creditor provided validation which we sent to the consumer on June 1, 2017. However, IC System has requested the credit reporting agencies remove any reference to the file from their records. The
consumer may want to check with their local credit bureau to ensure that their credit record has been updated.Sincerely,Consumer AffairsThis communication is from a debt collector

IC System, Incresponded in writing to the consumer on September 9, The Revdex.com was copied on that responseSincerely,Consumer AffairsIC System, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as long as collection isn't reported again to the national credit reporting agencies

Complaint: ***
I am rejecting this response because:IC Systems has admitted that their entire collection effort was "an error." That's a start, but it doesn't begin to address the bad business practice that they used even if their collection was not "an error." And they did not respond to my communications--it took the Revdex.com to get them to admit their error, stop the collection effort, and notify credit agencies of their error In my original complaint I outlined what would be a decent business practice on how to notify people of a collection effortExample--send a bill documenting the date of service, patient amount paid, primary insurance amount paid, secondary insurance amount paid, and and the resulting patient amount owed I won't remove my complaint until IC Systems shows evidence that they will change their ways Admitting "an error" is not sufficient
Sincerely,
*** ***

Thank you for contacting us ob behalf of the consumerThe dispute has been notedUnder separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting IC System, IncWe have responded directly to the consumer under separate cover via the CFPB portalWe hope this information is satisfactoryIf the consumer has any additional questions or concerns, we ask that she contact our Consumer Affairs Department
directly. Sincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting on behalf of the consumerOur client has confirmed the consumer is not responsible for this account, therefore, IC System has withdrawn this account from our filesWe have requested the national credit reporting agencies delete and reference of this account from their
files and, today, we are mailing a letter directly to her to confirm this informationWe apologize for any inconvenience this may have caused

We responded to the consumer on two occasionsThe file has been closed and returned to the original creditor and all activity has been discontinuedAttached is a redacted copy of the most recent responseSincerely,Consumer Affairs on behalf of IC System, Inc

Our response was sent directly to the consumerThe response was sent via the email address given in this complaint. Thank you

Our client has recalled this file from our officeIC System has closed its fileA confirmation letter has been sent to the consumer Please allow 7-days mailing time. Thank you

IC System, Incis responding directly to the consumerAttached is a copy of that responseAs noted, we have closed the account and discontinued all collection activity Sincerely,Consumer Affairs on behalf of IC System Inc