MicroCAD Training & Consulting

Our records indicate your account has been paid in full since 04/01/2016. The deletion request will be included on the electronic file IC System will send to the credit reporting agencies the last weekend of April, 2016. We have requested a confirmation letter be mailed to the
consumer. Please allow 5-days for mailing
Sincerely,
Consumer Affairs
This communication is from a debt collector

IC System, Inchas investigated Mr***'s complaint of information provided to the credit reporting agencies. We have been unable to verify the information reported within the permitted time period. We have requested that any information provided to the credit reporting agencies
regarding this account be deleted or removed from their records. The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected. A letter of confirmation to Mr*** has been requested, please allow for mailing time.Our attempt to verify this debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System, Inc.We are a debt collect attempting to collect a debt and any information obtained will be used for that purpose.Sincerely,Consumer AffairsOn Behalf of IC System, Inc

Our records indicate the account is disputedThe original creditor is investigatingIC System has ceased all collection activity pending the outcome of the investigation.Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerThis account has been withdrawn from our files and a letter was mailed to the consumer to confirm this information

I am rejecting this response because: This account doesn't belong to me and should be deleted off my credit report

The deletion request was included on file we sent to the credit reporting agencies on June 18, Additionally, on or about June 28, we received an Automated Consumer Dispute Verification form from ExperianWe returned the completed form to Experian and verified the deletionThe other credit reporting agencies were copied electronically. Although we sent a deletion letter to the consumer on June 24, we have requested another be emailed to the consumerShe should check her emailPlease note that we have no control over how quickly the credit bureaus update their filesThe consumer may wish to check with her local credit in 30-days to ensure that her credit file has been correctedRespectfully,Consumer Affairs on behalf of IC System Inc.This communication is from a debt collector

Thank you for contacting IC SystemWe have responded directly to the consumer via another agency portalAttached is a copy for the Revdex.com filedFor privacy reasons, we have not included the attachment referenced in the responseWe hope this resolves this matter to the consumer's satisfactionThe
consumer is welcome to contact our Consumer Affairs staff if they need further assistance. Sincerely,Consumer Affairs on behalf of IC System

*** *** Case No***
Our No***
Upon investigating Mr***'s concerns with our client, our client informed IC System that the above file was entered for collection in errorIC System has withdrawn the file and returned it to our clientIC System has also requested the
credit reporting agencies remove any reference to the above file their recordsA letter of confirmation has been requested and sent to Mr***

IC System has responded directly to the consumer via the email given in this complaintI have also tried to contact her by phoneThe account in question was never reported to the credit reporting agencies. Any further questions can be directed to our Consumer Affairs department at
###-###-####

Thank you for contacting us on behalf of this consumer and our office has resolved this directly with the consumer

I
am rejecting this response because: This should have been sent to me before was placed on my credit report This bill was paid in full to Comcast in June of This was done through the agency listed below I called IC Systems this morning and they refuse to talk to me about the account They refer me to consumer affairs now ###-###-#### They need to remove from my credit report and stop collections on this bill that was paid in full already.*** *** *** *** *** *** *** ***Dover, DE 1990487***Comcast Acct #(28)*** *** ***, As requested in our telephone conversation December 27, attached please find copyof the outstanding invoice owed Comcast by you personallyPlease review this information for payment and have your check made payable to Comcast but mailed to the a 12/30/at 9:AM more messages*** *** ***To*** ***07/15/at 7:AM***,Per your request, the above referenced Comcast account was PAID IN FULL with the final payment being received by my office on June 30, 2014.Thank youBob ***

Per our client's request, IC System has closed its file and returned it to our client. A letter of confirmation has been sent to the consumerPlease allow for mailing time.Thank you

Per Ms***'s request, IC System emailed the requested letter on March 15, to the email address listed on our records. I have also attached a copy of that letter in this response.Thank you

Please see attached for a revised letter to the consumerWe hope this resolves this matter
Sincerely,
Consumer Affairs

As previously stated, the original creditor provided validation and IC System mailed that information to the consumer on May 6, The information was not returned as undeliverableIC System emailed a copy of that information to the consumer on August 9,
We have reiterated our deletion request to the credit reporting agenciesAttached is copy
We have honored the cease communication requestWe terminated collection efforts and will not communicate with the consumer again unless she contacts us and requests us to do so
Sincerely,
Consumer Affairs on behalf of IC System, Inc

Revdex.com: Thank you for the quick responseI would also like to ask that this debt is not sold or transferred, either.
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Under separate cover we are writing directly to the consumer via the CFPB portal.Sincerely,Consumer Affairs on behalf of IC System, Inc

IC System has responded directly to Mr*** at the email address given in his complaint

Our records indicate the account has been disputed. Our client informed us on or about 10/20/that this account has been paid in full. IC System has ceased all collection activity. Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf
of IC System, Inc.This communication is from a debt collector

Thank you for contactng us.
Our records show the account was disputed. The original creditor provided validation which we sent to the consumer on April 12, 2016. Since that time the original creditor recalled the account and IC System discontinued collection activity. Rest
assured IC System did not report the account to any credit reporting agencies
Sincerely,
Consumer Affairs
This communication is from a debt collector