MicroCAD Training & Consulting

Thank you contacting us on behalf of Ms*** ***Upon receipt of this complaint we suspended activity and updated the account as disputed and fowarded a copy to our clientOur client has requested this account be withdrawn from our files and their office is mailing a fraud packet directly
to Ms***IC System has closed its file and is no longer pursuing collection activity and have requested the national credit reporting agencies delete any reference of this account from their filesWe apologize for any inconveience this may have caused

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, as long as the negative reporting is removed from the all three credit bureaus, then this resolution is satisfactory to me

Please provide the phone number that IC System is callingI am not able to locate any files with the phone number given in this complaintM*** can also call our Consumer Affairs at ###-###-#### with the needed information.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy hair was starting to fall out because of thisThank You! Thank You!! Thank You!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I do still reserve the right to pursue legal action against this agency and AT&T. I do accept the response. Thanks

Revdex.com:
I do acknowledge that this company is following the law by suspending its reporting pending the dispute I have with the companyI hope this company understands that I do not recognise the original creditor or have any contracts with this creditorWhat is the original creditor? What state are they in?

Attached is a copy of a letter IC System emailed to the consumer on June 3, 2016, as well as a copy of the initial notice sent on the accountOur records show the account as paid in full as of June 1, As noted, we submitted a deletion request to the credit reporting agenciesThe deletion was included on the electronic file sent to the credit reporting agencies on June 5, Please let us know if further information is needed
Sincerely,
Consumer Affairs on behalf of IC System, INc

Attached is a copy of our response letter recently resent to Ms***. Our previous letter did not have her apartment number listed so mail was returnedWe apologize for any inconvenience

Thank you for contacting usThe account was placed with IC System for collection on February 10, IC mailed its initial notice to the consumer on February 13, The notice was mailed to the address provided by the original creditorWe have no record of a mail returnAttached is a copy
for the consumer's records
IC System has investigated the consumer's recent dispute of information we provided to the credit reporting agenciesSince we have been unable to verify the information reported within the permitted time period we will request that any information provided to the credit reporting agencies regarding this account be deletedThe consumer may wish to check with their local credit bureau to ensure that their credit file has been correctedWe are mailing a confirmation letter to the consumer
Our attempts to verify the debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System, IncIf validation is received, we will forward that information to the consumer
Sincerely,
Consumer Affairs
This communication is from a debt collector

Our client provided validation of this fileIC System sent the validation to the consumer dated May 18, We have ceased all communication on the file going forward

Our records indicate the account has been disputed. Our client is investigating this matter. IC System has ceased all collection activity on the account pending the outcome of the investigation. Once validation is received, we will forward a copy to our consumer and resume
collection activity.Sincerely,Consumer AffairsThis communication is from a debt collector

Our
records show the account has been disputedThe original creditor investigated and provided validation and we forwarded that information to the consumerThe original creditor has no record of the payment at issueIf the consumer still insists that payment was made, we ask that the consumer provide proof of payment (eg copy of both sides of the cancelled check, credit card statement, or receipt) so the original creditor may research this matter furtherWe have closed the account in our office and will return it to the original creditor. Sincerely,Consumer Affairs on behalf of IC System, Inc

IC System has emailed a response directly to the consumerAttached is a copy of that response for your review.Sincerely,Consumer Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I will follow up with my credit reporting agencies in days. Thanks you Revdex.com for your help with this matter

IC System was able to locate two accounts in our office, each account was updated as disputed. Our clients have investigated the accounts and have provided validation for each account. Under separate cover we are writing directly to the consumer and are providing
validation.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

I am rejecting this response because: Almost all my credit cards interest rate went up to and some credit card limit dropped 75%Also, this incident created a problem for my business
when trying to get qualified for business loanI would love to forget about this incident but it cost my family, my business and I, financial stress. Thank you for your time

The deletion request was included on file we sent to the credit reporting agencies on June 18, Additionally, on or about June 28, we received an Automated Consumer Dispute Verification form from ExperianWe returned the completed form to Experian and verified the deletionThe other credit reporting agencies were copied electronically. Although we sent a deletion letter to the consumer on June 24, we have requested another be emailed to the consumerShe should check her emailPlease note that we have no control over how quickly the credit bureaus update their filesThe consumer may wish to check with her local credit in 30-days to ensure that her credit file has been correctedRespectfully,Consumer Affairs on behalf of IC System Inc.This communication is from a debt collector

Thank you for contacting us on behalf of the consumerThis account has been withdrawn from our files and a letter was mailed to the consumer to confirm this information

Thank you for contacting us. IC System has discontinued collection activity on this account and returned it to our client. We have mailed a letter to the consumer as confirmation the account has been withdrawn.We will submit a deletion request to the credit reporting agencies requesting
that any information related to the account be deleted or removed from those agencies files. The consumer may wish to check with their local credit bureau in days to ensure that their credit file has been properly updated.Sincerely,Consumer AffairsThis communication is from a debt collector

Thank you for contacting IC SystemWe have responded directly to the consumer via another agency portalAttached is a copy for the Revdex.com filedFor privacy reasons, we have not included the attachment referenced in the responseWe hope this resolves this matter to the consumer's satisfactionThe
consumer is welcome to contact our Consumer Affairs staff if they need further assistance. Sincerely,Consumer Affairs on behalf of IC System