MiraMed Revenue Group, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

MiraMed's account rep did not lie to the consumerAs I stated in my initial response, when a consumer pays his or her account in full, MiraMed updates the consumer's credit bureau report accordinglyWe can and do make exceptions and will occasionally completely remove the adverse reporting as a courtesy to the consumerBut like I said before, this is not something the account rep has the authority to do or can even offer to doAlso, MiraMed did not refuse to accept the consumer's paymentThe consumer declined to pay after he was informed the account would be updated as paid on his credit report and not deletedAs MiraMed's compliance officer I have the authority to delete the adverse reporting from the consumer's credit report, and I will do so as promised upon receipt of the consumer's paying the account in full

Initial Business Response / [redacted] (1000, 5, 2015/04/23) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com I show a current account with the consumer that was paid in full on 4/15/I don't know what the consumer is referring to when she states she wants a "letter of deletion." However, I can send her a paid in full letter for her recordsI will also have the account deleted from her credit report

Initial Business Response / [redacted] (1000, 5, 2015/03/10) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com The consumer's bill is for emergency room physician services provided by Dr [redacted] at [redacted] Hospital on 10/1/ MiraMed has not reported the consumer's account to any credit reporting agency

Initial Business Response / [redacted] (1000, 5, 2015/02/05) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com The bill is for ER physician charges for Dr [redacted] provided at St [redacted] on 11/7/ As the consumer requests no further contact, the account is now closed in our office

Initial Business Response / [redacted] (1000, 5, 2015/03/24) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com As the consumer's bills are now paid in full, we will remove the adverse reporting from his credit bureau report per his request

We closed the consumer's accounts in our office on 2/4/per our client's requestWe submitted a request today to have the adverse reporting deleted from the consumer's credit reportPlease allow 48-hours for the deletion request to be processed

Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: chris[redacted] @miramedrg.com As the consumer's account has been closed in our office and returned to our client, I will have the adverse reporting deleted from his credit bureau report

Initial Business Response / [redacted] (1000, 5, 2014/08/05) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com The consumer's account is now closed in our officeIt has not been reported to any credit reporting agencyA letter will be sent to the consumer advising in writing that the account is closed and has not been reported to the credit bureaus Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/08/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) do not accept due to them ignoring my request of them handing the balance due with the client due to Mira meds collection practicesBy closing it in their office they will not call me but not taking responsibility for the action they took by calling me minutes after communication was madethey need to inform the client they are at fault and are handling the balance due to their neglect .as requested in initial request Final Business Response / [redacted] (4000, 9, 2014/08/13) */ In response to the consumer's original complaint on 8/5/14, MiraMed closed the accountThe account was never, and will not be, reported to any credit reporting agency by MiraMedA letter stating the account is closed and not reported to the credit bureaus was sent to the consumer on 8/5/We do not have the authority to "write off debt"We can only discontinue collection efforts, which we have done for this consumer's accountThe account has been returned to our client

Initial Business Response / [redacted] (1000, 5, 2015/01/20) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] Federal privacy laws prevent us from discussing a patient's personal health information with a third party without the patient's consentThe purpose of us asking for a zip code, date of birth, etcis to confirm we are speaking with the correct party We have closed the account in our office and will be returning it to our clientThis account has not been reported to any credit reporting agency

The bill is for medical services provided by St [redacted] Regional Health for dates of service 5/4/to 5/7/I am mailing the itemized bill to the consumer today as proof of amount dueThe consumer is welcome to contact our office if she has any questions after reviewing the documentationI will also remove MiraMed's adverse reporting as a courtesy to the consumer

Well, I tried to file a complaint but nothing will work on here Now I want to file a complaint against the Revdex.com also MiraMed called me at work The guy on the phone could give me little information about the bill I work construction and was not in a position to write down information It was a medical bill concerning my daughter I explained that the only reason my name was on the bill was because I provide the insurance He could not inform me of any payments on the bill I asked him to email me information about this account He said they do not email When I asked if the bill had been sent to my house or my ex's, he said mine I asked him to call back and leave me a voicemail regarding the account so I could look into it He never called back I never recieved any mail on this When I finally went to the hospital, the bill was in my name but had been sent to my ex's They gave me the contact number for MiraMed Now I have tried calling this company Every option on the automated line eventually hangs up on me How am I supposed to try to solve this problem if I can not get a hold of them? I may have already paid my part to my ex but I can't get any info on this

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com MiraMed doesn't do "pay for deletion" and our account reps aren't authorized to offer thisThe rep who spoke with the consumer yesterday advised her that we would update her credit report to show the account is now paid in fullPer the rep, the consumer was fine with this resolution I am authorized to delete adverse reporting when accounts are paid in full and will do so on a case-by-case basisI will delete the adverse reporting for this account as a courtesy to the consumer

Complaint: [redacted] I am rejecting this response because: I have contacted their client [redacted] and they confirm the amounts demanded by Mira Med are not legitimate I have also filed complaint with the US Post Office for mail fraud Sincerely, [redacted] ***

Initial Business Response / [redacted] (1000, 5, 2015/09/02) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com We never received any correspondence from the consumer regarding her accountOn 8/28/15, our client advised us the consumer paid the balance in fullWe updated our records accordingly and the account is now closed in our officeMiraMed did not report this account to any credit reporting agency Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/06) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2014/04/08) */ Contact Name and Title: [redacted] , C/S Manager Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com MMRG did not receive a dispute from the patient nor did we receive a request for an itemized billOur first contact with the consumer was on 4/7/when she called our office and paid her balance in full via credit cardThe account balance is now $and we have submitted a deletion request to TransUnion to have this tradeline removed from her credit reportWe also sent the consumer a letter on 4/7/stating her account is paid in full and the credit reporting will be deleted

Initial Business Response / [redacted] (1000, 5, 2015/03/10) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com MiraMed has two accounts for this consumer for emergency room physician services provided at [redacted] Hospital on 3/17/ and 9/22/ The consumer called our office on 3/9/and advised our account rep that these bills were covered under f/aWe have placed both accounts on hold while we contact our client to verify the correct balance due

Initial Business Response / [redacted] (1000, 5, 2015/07/20) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com If the consumer settles his account with us, I will have the adverse reporting deleted as a courtesy Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) Spoke with the representatives and settled my accountI was assured by the rep that they will remove the adverse reporting as a courtesyI was told it would be removed in hours but could take a week to see it removedI'm still waiting to see if it is removedI will check again in a few weeks, if it is not removed I will be opening a new report

Initial Business Response / [redacted] (1000, 5, 2014/06/04) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com Sherman Hospital referred the account to MiraMed on 5/21/with a balance of $The date of service for this account is 11/23/MiraMed sent correspondence to an Illinois address listed on the account MiraMed closed the account and returned it to Sherman hospital on 5/24/Since the account is now closed in our office, the adverse reporting will be deleted

Initial Business Response / [redacted] (1000, 5, 2015/10/14) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @miramedrg.com We will contact our client and request documentation of the charges per the consumer's requestOnce received, we will forward the documentation to the consumerThe consumer's account will be placed on hold in our office until we obtain the information and send it to herWe will also update her credit report accordingly