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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Jimi was our service representative. He was very knowledgeable and did a great job explaining repairs needed. He gave me payment options and was patient while explaining the benefits of each. Overall great experience and will recommend to others in the future.

Morris-Jenkins Response • Apr 08, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I have been using Morris-Jenkins for heating and air conditioning for many years and am very satisfied with the service. The regular maintenance twice a year has kept our system running and in great shape. The technician Stephen is excellent. He is always very careful and is proactive in pointing out any issues that might cause a problem in the future. I have a high degree of trust in Morris Jenkins and recommend the company warmly.

Morris-Jenkins Response • Apr 08, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Jeremy T. did an excellent job. He was a pleasure to deal with.
He was friendly, respectful, and polite. As Seniors, we don't
often get this treatment. We enjoyed having him in our home.

Morris-Jenkins Response • Apr 08, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Robert F serviced our air-conditioner today. Very professional and polite. He took photos of the items that needed repair and discussed options for repairing them. Very thorough and willing to give good advice.

Morris-Jenkins Response • Apr 08, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Nick and Nik were fantastic. They explained everything they were doing and went out of their way to answer our questions. They also went above and beyond and pointed out some other safety issues they saw in our attic which were unrelated to the work they were there to do.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technicians' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Brandon K. was our service representative for our spring checkup with Morris-Jenkins. He was very efficient, knew what he was doing. Great personality! Thanks Brandon, we appreciate you! The

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

John was an excellent representative of the good work your company accomplishes and it was a pleasure to have him in my home. He also informed me about the condition of my smoke detector and took care of its replacement.
I would not have known to have anything done about it otherwise and I appreciated his concern.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Ross was a good listener and pleasant to work with. I felt he was open and honest about our issues and gave good feedback. Thanks.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

I had a positive customer service experience today. Daryl, the service rep was very concise and to the point about the status of my heating and air conditioning unit; his knowledge and experience is very evident and he represents his company well. I would highly recommend Daryl to any homeowner who is looking for top notch heating/air conditioning professionals.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Chris S was very personable, professional, efficient and thorough. I appreciated him showing me photos of the repairs needed to justify and explain the work that was required to keep our AC unit functioning safely and efficiently before the hot summers arrive!

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Peter arrived on time and thanked us for the opportunity to serve us. He spent most of the afternoon doing the seasonal maintenance on our two air conditioning units. He was very thorough and explained everything that he did. He seemed willing spend as much time as needed to make sure our units were serviced to make it through the summer without any problems. I was impressed by his professionalism and courtesy.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Sadie and Glen were extremely knowledgeable, meticulous and patient. They even talked with my home owner warranty company to help recover reimbursement. These 2 are 5 star professionals! Thanks Morris-Jenkins!

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technicians' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

We were really impressed with Scott's knowledge of our problem. Initially he offered a less expensive work around due to the expense of replacing the circuit board in our HVAC. After he answered our questions in a very easy to understand way, we decided to replace the board. He was great, easy to talk to and very interested in giving us the best service possible. We have always enjoyed the service from MJ and highly recommend them.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Paul, our technician was absolutely wonderful. He was nice, professional, and knowledgeable. I Highly recommend him. We hope to have him as our technician in the future. He was top of the line.

Morris-Jenkins Response • Apr 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Michael came for the cooling system semi-annual check today. He was very efficient, responsible, kind and courteous. Explained everything and took the time say hello to my dog! Would gladly have him back again for service in the future.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

I have been using MJ for many years. Their technicians are very professional. They explain everything to you about your system. I would recommend them very highly to anyone. I love it when they put on the footies before entering your home. A great company!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Scott T was my service rep today. He called ahead and then arrived at the scheduled time. Scott provided thorough, efficient and courteous service. When he was finished outside he came inside and gave me a more detailed description of the maintenance procedures he performed on my system and answered any questions and concerns that I had. Very satisfied with having Morris-Jenkins handling my HVAC service requirements.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

My service person Ray was very professional. He explained everything that he was doing and finished in a timely manner. Although the maintenance plan is experpensive it is well worth it.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Great service

Charlie was very friendly, professional and provided excellent customer service.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

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