National Renewal Exchange

My mother is elderly suffering from dimentia and this company National Renewal Exchange continue to call her many times a day demanding money telling her they will take away all she owns and attached her social security check She does not remember even giving these people her banking information and has since been placed in a home as she is no longer able to take care of herself What does an elderly woman who is loosing her sight want with fishing and parentling magazines? They preyed apon her and took advantage of her! I have gotten on the phone during one of there phone calles when they were yelling at her to pay her bill immediatly and tried to explain and get this cancelled with them telling me that I had better pay it for her or they would go after me as well I hung up

I was getting free magazineThen National Exchange called to tell me it is time to renew I had no problem with that so they went over the issues with me that I had I told them that some of them I do not want anymore so we went the ones I wantedLong story short I got the ones I wanted and I understood that I was paying a one time fee until next renewThen I see in my account that they took another payment outSo I called and ask why you took a payment out again and she said that would be every month and I told her I can't pay that every month so I want to cancel the subscriptionThen she tells me I can't I said it's just like any other magazine I don't want them any more, so she tells me I will be paying payments of bucksI said no I want to cancel it she said they couldn't cause the books are pre issued or ordered or something I said you got plenty of time to stop them then she said it takes up to to weeks to get one book no impossibleShe said she sent me all the i

I am care giver with a Power of Attorney for *** *** who has been disabled for more than yearsHe had been a victim of
telephone solicitations and agreed to receiving magazines even thought he cannot read them and only disposes them in the trash upon receiptHow did his bill expand to $714,Mr *** was asked to give his credit card number over the telephone and not knowing what he was doing he said yes
Mr *** is physically and mentally challenged and these magazines were approved for him without his knowledge of what he was doing
I will contact Mr ***'s attorney to pursue this abuse against a senior who is ill

I had contacted the Magazine Service to cancel my subscription
On 3/14/2016, I called ###-###-#### and was connected to a Service AgentI explained to the agent that I wanted to cancel my subscriptionShen then asked why I wanted to cancel, was I not satisfied.....I explained that I needed to cancel as my finances were tight and I could not afford making the monthly payment as I had my monthly house note and utilities needed to be paid on timeShe then went on to say that I was only allowed to cancel in June/and since that date has passed I can no longer request a cancellation and she could just go ahead and defer a months payment while I could make arrangements to pay for the serviceI then told her no that I just want to cancel as my house note and utilities are more importantShe again refused and said she could defer payents for two months and said I can not request a cancellation as I am obligated to pay for the serviceI asked her (just to see what she would say), whe

Dear Ms***,Thank you for contacting National Renewal Exchange regarding the complaint filed by *** *** We have attempted to contact Ms*** to discuss her concerns, but have been unable to connect with her Regardless, we have agreed to deliver her desired resolution,
and welcome her to contact us with any additional questions Thank you.Respectfully,National Renewal Exchange

Initial Business Response /* (1000, 5, 2015/10/21) */
Mr***:
National Renewal Exchange would like to thank you and the Revdex.com for contacting us about the complaint filed by Mr*** ***We have since spoken with Mr*** and resolved this matter to his satisfactionWe would also
like to thank Mr*** for working with us on this resolution and we remain available to answer any questions that you or Mr*** may have regarding this matterThank you
National Renewal Exchange

I have attempted to cancel my subscription with National Renewal ExchangeBut they will not allow me to cancel

Initial Business Response /* (1000, 5, 2015/08/27) */
Dear Mr***,
Thank you for providing National Renewal Exchange (NRE) with an opportunity to respond to the complaint filed by Mr*** ***NRE has tried to contact Mr*** to resolve this matter to his satisfaction, but we have
unfortunately been unable to reach himWhile NRE denies any wrongdoing in its dealings with Mr***, we nonetheless agree to cancel Mr***'s remaining balance with NRE, and we have also added his phone number to our internal do-not-call listWe welcome Mr*** to contact us with any questions, and thank the Revdex.com for its assistance
Thank you,
National Renewal Exchange

I there were a ZERO rating, I would have clicked on it This disreputable company preys on the lonely and simple-minded My Developmentally Disabled adult daughter fell for their come on and they have been withdrawing $per month from her bank account for God only knows how long She is on SSA Disability and works part time at Goodwill IndustriesObviously, she barely makes ends meet Right now she is getting at least magazines a month, but I have reason to believe she may be receiving more than that To say the least, companies like this should be shut down and their officers jailed I still don't know all the details of how my daughter got hoodwinked into this, but I promise, I will get to the bottom of it and the auto-withdrawals with stop immediately They can try and sue her, but she has nothing so they can't get anything out of herI am so angry right now, especially since I have been subsidizing her for the past years so that she can live independently And, this is the result Some people cannot live independently without getting themselves into financial trouble with companies like thisYou may quote me

We have told This business that we want to unsubscribe and to please stop sending the magazinesBut they keep sending them and billing us, even though we don't want themWe have been trying to unsubscribe for well over a year and they don't let usThis business keeps calling my home phone several times a day repeatly, everyday and even on the weekendsWe have a disabled person, whom they drive crazy with their calls and small children in the householdThey have been very disrespectful, saying that they will ruin our credit, that we will be debt the rest of our lives, that we better pay Or we will lose everything we own and keep calling multiple times a day everyday We no longer have the patience for all these ridiculous calls and threatsWe dont want their magazines or subscriptionsWe would very much appreciate if they will quit calling, and stop trying to bill us
Thank you for your time

My father has dementia and was contacted by this company and taken advantage of They have been harassing him by phone since he cancelled his credit card which was the the method of payment for the magazinesMy sister and I have both contacted this company and have asked that they please cancel the magazines, we were told both times that it is not possible My father no longer wants their magazines and also called them

AM no longer able to afford services from this company and am unable to cancel services Company is demanding full payment
Company is demanding full payment for services not yet received AM requesting cancellation of subscriptions but am locked in to a year contract

I have attempted to cancel this service after Sam called and said my pymnt was denied from the bank, he attempted to set a different date for payment when I told him I wanted to cancelI was informed I was locked into a contract for yearsI was told I gave verbal consent, I requested a copy of the "contract" that says I am locked into a yr contract for magazinesI got a piece of paper saying I was to pay a month for monthsI said this is a pay in advance and I want to cancelHe refused and then debited my bank accountI disputed with my bank, and will cancel my card to keep them from trying to get any future paymentI want this cancelled immediately

NRE contacted me somehow and I agreed to purchase subscriptions and was told that my
discover card would be drafted on the day of my choice They immediately drafted my account which breached the contract I closed my Discover and how am in collections which I plan to dispute

Dear Ms***,Thank you for contacting National Renewal Exchange regarding the complaint filed on behalf of *** *** We are pleased to report that we have resolved this matter directly with our customer and now consider this matter closed Therefore, we thank the Revdex.com for its
assistance and welcome any questions that you may have Thank you.Sincerely,National Renewal Exchange

Dear Mr***, Thank you for contacting National Renewal Exchange regarding the complaint filed by *** *** We have made multiple attempts to contact this customer, but all calls have gone unanswered and all messages have not been returned We most certainly want to resolve
this matter to Mr***'s satisfaction, so we encourage him to contact us at his convenience and we will gladly provide assistance Thank you.Respectfully,National Renewal Exchange

I was offered a free gift if I filled out an application according to the advertisement on Facebook After submitting the application , I was enrolled in a Magazine subscription, which I thought for a short period for a small feeI found out later that this was fraudulent advertisementMy subscription was renewed for a longer period costing $ payable at $per monthI am unable to afford these payments which charged to my credit cardI tried to cancel the subscription and was told that I could not sine the deadline for cancellation had passedThere is no cancellation date on the letter that I received dated March 30, I cannot continue to have these payments charged to my account

Dear Ms***,Thank you for contacting National Renewal Exchange regarding the complaint filed by *** *** We are pleased to report that we have corresponded with Ms*** and resolved this matter pursuant to her request We thank the Revdex.com for its assistance with this
resolution, and as always, we welcome any questions that you may have Thank you.Respectfully,National Renewal Exchange

I can't afford these magazines and my account is paid, I desperately have tried to get out of this I can't afford magazine's especially for another year I want out I don't want these magazines any more I have tried and tried to tell you people this but you won't let me out of these so called contract ...listen I'm sick of You people, I have NO job I have NO Income I have NO Money..I Can Not pay for these MagazinesPLEASE..LET ME OUT!!!

I spoke to a company representative on 4-20-to cancel my magazine subscription and was informed that I could not because of a year contract I called and spoke to Tony on 12-2-and requested that my magazine subscription be cancelled and was informed that I could not and that I could speak to his supervisor to make changes to my subscription I informed Tony that I did not want to make changes, but just wanted to cancel He said someone would be calling me I informed Tony that for several months I have not had time to read the magazines due to on-line classes from my job and that I did not want to waste my money any longer Tony insisted that he would work with me and change some of the magazines that I receive I again told him that I just wanted to cancel I do not want $withdrawn from my checking account on the last day of the month any longer I advised him that I would be submitting a complaint against their company for forcing customers to stay with their