National Renewal Exchange

Dear Mr. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint filed by Ms. [redacted].  We are pleased to report that we have spoken with Ms. [redacted] and resolved this matter to her satisfaction.  Therefore, we now consider this matter closed, but we...

remain available to answer any questions that you may have.  Thank you.Sincerely,National Renewal Exchange

Dear Mr. [redacted],National Renewal Exchange thanks you for providing notice of the complaint filed by Mr. [redacted].  We have contacted Mr. [redacted] and resolved this complaint to his satisfaction.  We would like to apologize to Mr. [redacted] and have addressed Mr. [redacted]'s concerns...

internally to avoid this from happening in the future.  Thank you for your assistance and please contact us with questions.Sincerely,National Renewal Exchange

Initial Business Response /* (1000, 5, 2015/10/22) */
Mr. [redacted],
National Renewal Exchange thanks the Revdex.com for bringing Mr.[redacted]'s complaint to its attention. We have resolved to provide Mr. [redacted] with his proposed resolution and we thank him for his feedback. Please inform Mr....

[redacted] of this decision, as we have been unable to contact him directly. Thank you.
National Renewal Exchange

Initial Business Response /* (1000, 5, 2015/10/15) */
Dear Mr. [redacted],
National Renewal Exchange thanks you for this opportunity to address the complaint submitted by Ms. [redacted]. We have made multiple attempts to contact Ms. [redacted] to discuss her concerns, but have been unable to connect...

with her. Regardless, we hereby agree to Ms. [redacted]'s proposed resolution and welcome her to contact us with any questions. Thank you.
Sincerely,
National Renewal Exchange

Dear Mr. [redacted],
National Renewal Exchange thanks you for providing notice of the complaint submitted by Ms. [redacted]. In an attempt to promptly resolve this matter to Ms. [redacted]'s satisfaction, we have made multiple attempts to contact her via phone and email. Unfortunately, all such...

attempts have proven unsuccessful. Therefore, we welcome Ms. [redacted] to contact us at her convenience and we will gladly assist her. Thank you.
Respectfully,
National Renewal Exchange

Dear Ms. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint filed by [redacted].  We have made several attempts to contact Ms. [redacted] to discuss her concerns, but have been unable to connect with her.  Regardless, we have cancelled her order and removed the...

account from collections.  Also, please inform Ms. [redacted] that her information was never reported with any credit reporting service.  Thank you for your assistance with this matter and please contact us with any questions.Respectfully,National Renewal Exchange

Dear Ms. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint filed by [redacted].  We are pleased to report that we have spoken with Mr. [redacted] and resolved this matter.  We thank the Revdex.com for its assistance and we welcome any questions that you may...

have.  Thank you.National Renewal Exchange Inc.

Dear Ms. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint filed by Mr. [redacted].  We are pleased to report that we have spoken with Mr. [redacted] and resolved this matter to his satisfaction.  Therefore, we now consider this matter closed, but we welcome...

any questions that you may have and thank you for your assistance.  Thank you.Respectfully,National Renewal Exchange

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

To Whom it May ConcernI spoke with Ms [redacted] today regarding her accounts.  We have eliminated any more billing for her and will still be here to service her account.We have also placed her phone number on our internal do-not-call list.  Ms [redacted] was happy with this...

resolution.   Sincerely   National Renewal Exchange

Dear Mr. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint filed by Ms. [redacted] on behalf of her mother, [redacted].  We are pleased to report that we have spoken with Ms. [redacted] and delivered her desired resolution.  Therefore, we now consider this...

matter resolved, but remain available to answer any questions that you may have.  Thank you.Sincerely,National Renewal Exchange

Dear Mr. [redacted],National Renewal Exchange, Inc. (NRE) thanks you for providing notice of the complaint submitted by [redacted].  We apologize to Mr. [redacted] for any inconvenience that he may have experienced as a result of his NRE order.  Please inform Mr. [redacted] that we have...

delivered his desired resolution.  NRE attempted to provide this information to Mr. [redacted] directly, but we have been unable to reach him.  In closing, we thank the Revdex.com for its assistance with this matter and we welcome any questions that you or Mr. [redacted] may have.  Thank you.Respectfully,National Renewal Exchange, Inc.

Initial Business Response /* (1000, 5, 2016/02/26) */
Dear Mr. [redacted]:
National Renewal Exchange thanks the Revdex.com for providing notice of Mr. [redacted]'s concerns. We have since contacted Mr. [redacted] and delivered his desired resolution to help him out. Thank you for your assistance and...

please contact National Renewal Exchange with any questions. Thank you.
Sincerely,
National Renewal Exchange

Dear Ms. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint filed by [redacted].  We are pleased to report that we have spoken with Ms. [redacted] and resolved this matter to her satisfaction.  Therefore, we now consider this matter closed, but we remain...

available to answer any questions that you may have.  Thank you.Respectfully,National Renewal Exchange

Dear Mr. [redacted],National Renewal Exchange thanks you for providing notice of the complaint submitted by [redacted].  In an attempt to promptly address this matter to Mr. [redacted]'s satisfaction we have provided his desired resolution and sent him written confirmation to this effect....

 Therefore, we welcome Mr. [redacted] to contact us with any questions or concerns, and we thank the Revdex.com for its diligent assistance.  Respectfully,National Renewal Exchange

To Whom it May ConcernI am unable to locate this customer in our system by  name, address, phone number or email address.  IF the customer could provide an account number or the last 6 digits of the credit card that was billed I can do a more in depth search.   Thank...

You  National Renewal Exchange

Initial Business Response /* (1000, 5, 2015/07/22) */
Dear Mr. [redacted],
Thank you for providing National Renewal Exchange with this opportunity to respond to the complaint filed by Mr. [redacted]. We are pleased to report that we have successfully resolved this matter directly with Mr. [redacted]. ...

We thank the Revdex.com for its assistance and welcome any questions that you may have. Thank you.
Sincerely,
National Renewal Exchange

To Whom it May Concern We have made numerous attempts to contact Mr [redacted] to resolve his concerns about his order.Contact information was left.  To date we have not heard from customer, so we have cancelled his order and placed his phone number on our internal do not call...

list.  If Mr [redacted] would like to discuss his order we would be happy do so.   Sincerely   National Renewal Exchange

Final Consumer Response /* (2000, 5, 2016/03/09) */
The company contacted me and we settled the situation.The woman apologize for the way I was treated and we resolved the situation.

Dear Ms. [redacted],Thank you for contacting National Renewal Exchange regarding the complaint submitted by [redacted].  In an effort to promptly resolve this matter to Mr. [redacted]'s satisfaction, we have made multiple attempts to contact Mr. [redacted] and discuss his concerns.  Unfortunately,...

we have been unable to connect with Mr. [redacted].  Therefore, we welcome Mr. [redacted] to contact us at his convenience and we will gladly assist him.  Thank you and please feel free to contact us with any questions.Sincerely,National Renewal Exchange