National Small Loan Reviews (%countItem)
National Small Loan Rating
Address: PO Box 632, Lac du Flambeau, Wisconsin, United States, 54538-0632
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I wouldn’t even give this place one star. I called to get pay off on my $500 loan and it was over $1300!
I took a payday loan of $500 in June 2019. I was financially desperate. I was given an interest of over 150%. At first I could cover the payments then I fell ill & lost my income. I have been struggling the last few months. I realized the $319 payment monthly was only covering interest and that the principle was NEVER decreasing. Upon researching relief I learned this loan is illegal in my home state of NJ where the max cap is 30%(see below). I went into the lenders site and it states I never received a loan because I was not creditworthy(I have a screen capture directly from their site).
So who has the $917 that was debited from my checking account.
New Jersey is one of the 13 states in America that does not allow payday lending under state law. Moreover, NJ state usury laws forbid charging borrowers more than a 30% annual percentage rate (APR). Since payday lending is technically illegal in the state there are no payday lending centers in New Jersey.
New Jersey Payday Loan (NJ)
www.samedaypayday.com/New-Jersey-Payday-Loan
As a courtesy, though not obligated to do so, the Company will reach out to the customer with anoffer to resolve their loan.The customer can call the Company at *** if there are further questions or concerns.
Total scam, I never signed an agreement and now paying 800% in interest
I previously filed a complaint against National Small Loan and the claim was closed as the company and I were in discussions for s settlement. As National Small Loan has continued to state I still owe them money when the company actually owes me a refund, I have decided to refile a complaint with the following three issues:
ISSUE 1: National Small Loan owes me $526.13.
As National Small Loan has failed to comply with the state payday and usury laws, the loan agreement is illegal and void. Although I am not legally required to do so, I ensured that I have paid only the principal of the original loan amount back in full. For your records, I received an original loan amount of $500 on 6/21/19 and have paid back $1,026.13 to date on the loan, in seven payments of $146.59 during the dates of 6/27/19 through 9/19/19.
ISSUE 2: National Small Loan is sending me Collections Notices/E-mails stating they have not heard back from me at all. Please cease and desist contacting me about a loan that has not only been paid in full but has been OVERPAID. The loan status should be updated to PAID in FULL/CLOSED- and the refund check outlined above should be mailed to my address on file. For your records, please see the communication listing between myself and National Small Loan via E-mail, which is in addition to both this and the previous Revdex.com complaint I filed.
*** Communications Sent to National Small Loan from MYSELF (Customer Name Here)***
- 4 E-mails sent on 10/12: Subject: Revoking ACH Payment Authorization and Loan Follow-Up
-2 E-mails sent on 10/13: Subject: Revoking ACH Payment Authorization and Loan Follow-Up
-2 E-mails sent on 10/14: Subject: Revoking ACH Payment Authorization and Loan Follow-Up
-5 E-mails sent on 10/15: Subject: Revoking ACH Payment Authorization and Loan Follow-Up
-1 E-mail follow up on 10/15: Subject: Re: National Small Loan - Information about Your Account & Settlement Offer declining the settlement offer
-3 E-mails sent on 10/21. Subject: Loan Follow-Up before FRAUD CASE OPENED for NATIONAL SMALL LOAN
-3 E-mails sent on 10/25: Subject: Loan Follow-Up before FRAUD CASE OPENED for NATIONAL SMALL LOAN
-3 E-mails sent on 10/29: Loan Follow-Up before FRAUD CASE OPENED for NATIONAL SMALL LOAN
-1 E-mail Follow up on 9/4: Subject: Re: Re: FRAUD REPORTED: 'Customer Name Here' Written Complaint Midaaswi- declining settling offer
Communications Sent to 'Customer's Name Here' from National Small Loan
-1 e-mail reply from NSM on 10/15: Subject: National Small Loan - Information about Your Account & Settlement Offer
-1 e-mail on 10/22: Subject: National Small Loan- Oops, looks like you missed a payment!
-1 e-mail on 10/25: Subject: Urgent Notice from Collections Department
-1 e-mail 10/30: Subject: 'Customer's Name Here' Written Complaint Midaaswi
-1 e-mail on 9/9: Subject: Email from Collections Manager
-1 e-mail on 11/15: Subject: Collections Notice
ISSUE 3: National Small Loan sent me the 'settlement offer' after my previous Revdex.com complaint. I repaid the original loan amount in full, then overpaid an addition $526.13 to that loan that I am owed, and National Small Loan stated I still have an additional $456.77 to pay for my loan to be considered paid in full. If this isn't fraud and stealing of my money, I don't know what is.
Communication from National Small Loan for a Settlement Offer:
'As a courtesy, even though not obligated to do so, we would like to offer you a discount. If you
pay the sum of $456.77, we will consider the account paid in full and waive any outstanding balance. You
can either (1) call us at 1-844-388-0500 to set up an ACH or debit card payment or (2) mail a cashier’s
check or money order for the sum of $456.77 to us at the address below'
Please see attached that includes:
Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.We have reached out to the customer with an offer to resolve their loan which the customerdenied. The customer took issue that the loan is not legal. As your loan is legal, no refund is owed andtherefore will not be forthcoming. It is stated in the loan agreement that this is an expensive form ofborrowing as this is an installment loan with high annual percent rates. Although not required to do so,as a courtesy, the Company will reach out to the customer again with an offer to resolve their loan.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Please note that the business has only forwarded me the same correspondence that they sent to Revdex.com, stating that they would reach out, but haven't. The business' previous offer was declined because although they owe me a refund, they want to charge me in excessively additional amount to settle the loan. At this point, even though the business owes me a refund for overpaid amount, I will waive the refund in lieu of a paid in full/account close update, as I have repaid the loan in full AND have almost overpaid it by double.
I want to be done doing business with this company and leave this all in 2019.
Thank you.
Regards
Please see attached that includes:
A copy of the response letter and offer was sent to the customer on 11/22/19, the same day the reply letter for complaint *** was sent to the Revdex.com. The response letter and offer will be re-sent to the customer.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Although National Small Loan has refused my due (overpaid) refund, they have agreed to consider this account as paid in full/closed.
Regards
Offers illegal loans in NJ with over 140% daily interest when the state cap is 30%
I took out a $500 payday loan and to date I have repaid $879.00. They are charging me an astronomically high interest rate which is in violation to North Carolina rules on Payday loans.
Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.The customer can call the Company at *** if there are further questions or concerns.
I applied for a loan from this company after receiving a mailer offering a pre-approval. After submitting my application I did not hear back from the company. No email, no text, no letter ..NOTHING. I emailed their support department about 3-4 days later and all I was told is they were working on it. Again after not hearing from them for about a week I contacted their support again, basically to be told they were still working on it. As of today's date I have not received any communication from them regarding my requests.
The Company issues loans in accordance with the Tribe’s Tribal Consumer Financial ServicesRegulatory Code and it is licensed under Tribal law.
The customer’s application was denied before the account reached Midaaswi LLC d/b/a NationalSmall Loan computersystem. Midaaswi LLC d/b/a National Small Loan has not received any email request from the applicant regarding the status of his loan.
Once he sends Midaaswi LLC d/b/a National Small Loan an email requesting information we can provide him additional information.
The customer can call the Company at *** if there are further questions or concerns.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. As is evidenced by the attached documents they did in-fact receive multiple inquiries that requested an update. So, they are either running a fraud, or suck at customer service and being held accountable to consumers they market to. For your reference, details of the offer I reviewed appear below.Regards
This loans interest rate is extremely ridiculous and I asked as a courtesy to have this loan cancelled. Friday I will have made 4 payments totaling 703.64. The loan was for $600. I have paid the loan amount but the majority of the money goes towards interest barely any on the principal amount! They would like me to pay $757 to pay off the loan which is ridiculous. Almost 1,500 for $600 and thats the early pay off. They would like me to pay the total amount of 2600 all the way to February, I can't afford to pay that much for a $600 loan.
Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.The customer can call the Company at *** if there are further questions or concerns.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear I received a response to pay 587 which I do not have. This is my response to them although I'm not sure they received it: This is still pretty high and I just had a baby on 11/06/19 and im no longer working my last check will only be about 250 bc I went into labor early before the pay period ended. I will give the last of my income but that will be 11/22/19, if you accept I will pay it that day.
Regards
The customer was made a settlement offer and declined it. Although not required to do so, as acourtesy, the Company will reach out to the customer with another offer to resolve their loan.
I HAVE TO DISAGREE WITH THE OTHER POSTS, I'VE BORROWED 400 DOLLARS FROM NATIONAL SMALL LOAN AND THEY HAVE ALWAYS BEEN VERY HELPFUL AND COURTEOUS ON THE PHONE AND THE APPLICATION PROCESS WAS EXTREMELY EASY AND STRAIGH FORWARD, THEY ENCOURAGE YOU TO PAY OFF THE LOAN EARLY TO SAVE INTEREST, NATIONAL SMALL LOAN WAS EXTREMELY NICE TO ME WHEN I NEED MONEY REALLY FAST.
Out of the blue this company sends me an email stating to sign my loan. I did not apply for a loan. They will not accept that I did not apply for a loan. I have sent several emails to them stating that I did not apply for a loan. They have only replied back wanting me to submit more information like the last four of my social security number and my phone number. If I applied for a loan then they should have that information. I don't know if my identity was stolen or what but I did not apply for a loan and I wish they would leave me alone. I will be reporting this to the Ohio State attorney general's office.
I applied for a loan and received a text. The person texting me was Leanna, a rep for the company. She began asking me questions about my bank and to provide my account information. I told her I I didn’t feel comfortable with that and I was no longer interested. The harassment began. She kept texting me about why she needs it even though I told her I was interested and I am worried about the information they do have.
Please see attached that includes:
Customer applied for a loan on 10/30/2019. A customer service representative sent a textmessage to Customer advising Customer that her application had been pre-approved and that she would like to verify the information that was placed in the loan application, to which Customer replied, “Okay”.
This entire text-message exchange occurred from 6:52:02 PM to 7:32:57 PM. The customer didvoluntarily provide Midaaswi LLC d/b/a National Small Loan with the information that was included in the application. The customer asked for the application to be withdrawn. No loan has been originated in the Customer’s name.
The customer can call the Company at 1-844-388-0500 if there are further questions orconcerns
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I had to ask more than 10 times to stop the process because your agent asked for my information over text. DO NOT TAKE A LOAN OUT HERE.
Regards
I was in desperate need of money for a small loan to help pay bills I received a flyer from national small loan in the mail and called them to apply for a loan. I was approved for 500 but told them I needed to think about it before accepting and two days later the money was in my account without having accepted the loan this loan has an intrest over 500% and come to find out in the State of NC those loans are illegal I’m willing to pay the principal but nothing more I’ve reached out to the NC DOJ as well
Customers must agree to terms of the loan and sign the loan agreement before loans arefunded. Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.The customer can call the Company at *** if there are further questions or concerns
1. They have been sending me someone’s else pay info so I dont know if they’ve been taking more money then agreed.
2. i’ve paid back the amount i’ve borrowed and they charging me interest so i’ll be paying back almost 2000
It is stated in the loan agreement that this is an expensive form of borrowing as this is aninstallment loan with high Annual Percent Rates (APR). Although not required to do so, as a courtesy,the Company will reach out to the customer with an offer to resolve their loan.The customer can call the Company at *** if there are further questions or concerns.
I canceled a loan and they deposit the money anyway I contacted them over and over and told them I couldn’t pay 350 a month fora600 dollar loan I can’t pay it I’ve tried several times to get this money returned I told them I have bills coming to my account so I was switching the money to my daughter acc when they tell me they would get the money I would put it in my account but they keep saying if was insufficient funds I sent a pic showing available funds they are force me to keep a loan for 600 paying 2800 back they are preying on people who are unfortunate now they told me they would get the money today never got it somet went through my acc now I’m forced to jahave this on my credit or be garnish because I don’t have 2800 and I can’t pay 600 plus 350 witch is 950 at once to pay this off I’m in tears because I was literally forced into this loan
Please see attached that includes:
Customer called NSL on 10/18/2019 and stated she wanted to pay the money back with a cashier’scheck. Customer then stated she will be responsible for the funds but will use a debit card linked to her child’s account to pay back the funds. That day, NSL sent the customer a form via email to fill out to authorize a debit card payment. The customer stated she will be calling in the next 3 business days.Customer has not contacted NSL since 10/18/2019.
NSL has been trying and trying to get the funds back from the customer. NSL will close this matter andthis account once it received the funds back.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I took a loan out with National Small Loans on 1/2/19 in the amount of $400. The rates were astronomical, but I still agreed due to an emergency. I have been paying this company $117.27 bi-weekly. It was paid off on 5/101/19 for 455.26. Then on 5/21/19, I took out a loan for $500, paying $146.59 bi-weekly. Everytime I sign onto their website they would indicate when the next payment was due and the amount. As well, it would initially show the payoff amount. But then when you go back to the website and click to PAY OFF the loan, it does not state the amount and you can't click the option to PAY OFF. It would direct me to call customer service. When I have called, the rep would have me hold on the line for 5 to 10 mins and subsequently the calls gets dropped. I reached out to this company via email and they stated I still owe $650 on this account (so no money was deducted from the principal, but continues to go up). Via email they indicated they would work with me, but when I explained my situation and what terms I can agree upon, they did not oblige. Now I'm to the point that this account should be considered PAID IN FULL due to my attempts to pay off earlier but them not responding (calls mysteriously dropped) and being charged the principal at least 5x over at this point. This company is deceitful as they don't show the correct amount and change the rates in their system when you sign into your account, especially when you want to pay it off.
To work with the customer, on 10/2/2019, National Small Loan advised the customer via emailthat her balance would be “frozen” and Customer could make payments until that balance is paid in full.
In response to that email that same day the customer asked for that in writing (stating that an emailwould be fine, even though that offer was sent in an email) while adding that she could only pay $50.00 biweekly. National Small Loan stated that would be fine and reiterating that the balance would be frozen so no interest would be compounded.
The agent also sent Customer a copy of her loan agreement on 10/2/2019. Also, on 10/2/2019, the customer acknowledged in an email that she received the loan agreement but mentioned that the agreement did not include the new terms of the agreement. Customer stated, “If NSL can’t or won’t agree to those terms, I will just have to refer my account over to the bankruptcy court”. The agent reminded Customer that she is working with her.
Although not required to do so, as a courtesy, the Company will reach out to the customer with an offer to resolve their loan.
I applied for a loan because my family had an emergency and I was approved for $500. I setup a payment plan and the first withdrawal was for $318.66 in September. I received a reminder email for payment and I had been trying to login to my account to see when my due date is and for how much. It is another $318.66 for the next 8 months and if I would like to payoff the amount its is $801.40!! So $2,549.28 for the next 7 months or $1,100.00 if I would like to pay this off now. I was never given the details and they email you and call you to sign paperwork that is not detailed. I would have NEVER taken out a loan for this company if I new. This cannot be legal. The reason I took out the loan is because I was short cash. I am short now and the next due date was 10/21/19. I called to ask if they can move it to 10/30/19 and they said yes but would not send me a confirmation so I dont even know if they changed it and I am scared of overdrafting on my account. Even with 2 months worth it is $637.32 which is more than enough to pay off a $500 loan. Never do business with this company!!!
Customer signed a loan agreement to borrow from *** on 8/26/2018. It is stated in theloan agreement that this is an expensive form of borrowing as this is an installment loan with high Annual Percent Rates calculated daily.The customer contacted *** via email on 10/17/19 advising that they could not log intotheir account online. *** provided Customer with details regarding how to log in, along with a directlink. The customer requested an extension of their October payment from 10/21/19 to 10/30/19.*** extended the customer the courtesy of postponing the 10/21/19 payment to 10/30/19.
There is no other communication between the customer and ***until the Revdex.com complaint.Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.
The customer can call the Company at *** if there are further questions or concerns.
I have tried to call this business to settle my last payment multiple times. Each time they tell me they will call me back, but I work in the community so if they have tried I do not know. I tried emailing them and text messaging them to try to resolve the last payment of approximately $9.00. I also tried going on their website to make the last payment but it has me blocked because of no payment. All the other payments were taken from drafting my account. Now they have me listed as default. Considering the cost of the loan and the amount I have already paid back I am astonished that they are sending me into default for a measly amount.
In response to an automated text message sent by the Company on 9/23/2019, the customer sent atext message that same day advising the Company that she thought the payment for the remainingamount, had already been set up, and that the Company should “Just take the $9.00”. A collector wasassigned to Customer’s account on 10/7/2019.
Although not required to do so, as a courtesy, the Company will reach out to the customer with anoffer to resolve their loan.
The customer can call the Company at *** if there are further questions or concerns
I wish I could put a negative 0.
I applied online almost a month ago to be exact September 15 2019 I have called and emailed them numerous of times and still haven’t heard back from no one. I gave out my account and routing number and still haven’t received my loan. I think is unprofessional and I will be contacting higher authorities due to me giving out my social security number and account and routing number and haven’t heard anything from anybody
This is a billing and collection issue as well as a contract agreement. National Small Loan offered me a 600$ loan. Upon agreeing to the receipt of the payment, they didn't tell me how much my payments would be, how often I had to pay or even what my interest rate would be. Instead of charging my first payment after a month of receiving funds, I was charged I believe within a week or 2. The money was withdrawn from my account and left my child and I begging for canned goods because we couldn't afford food. I called today to see if my payments could be once a month and the rep basically asked why...
Mam we're hungry and have other bills and 350 a month on a 600 loan is nonsense. This was after she told me I had 18 Payments to go totaling $2812.00.
Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.The customer can call the Company at *** if there are further questions or concerns.
I have a small $200 loan with them and I asked if I could reschedule the payment for two weeks from now and they are refusing to allow or give me any sort of accomodation. I am still planning on paying but do not want to stop this payment.
Please see attached that includes:
Although not required to do so, as a courtesy, the Company will reach out to the customer withan offer to resolve their loan.The customer can call the Company at 1-844-388-0500 if there are further questions or concerns.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards