National Tax Debt

Highly Recommended. The team at National Tax Debt did an outstanding job! We owed almost $15K in back taxes, now we only owe $500. If you are facing a similar situation I highly recommend National Tax Debt.

Tell us This client’s complaint and request for a refund are most certainly unwarranted.  Our services were retained by this client to establish full compliance with all IRS filings and then to negotiate an IRS offer in compromise (also known as a settlement) on the balance that would become...

due under his  missing tax returns.  Services have been rendered under the terms of our agreement.  As agreed upon, the client is required to provide certain documentation in order to advance their case and in order to make movement towards the ultimate goal in any given file.  Mr. [redacted] was well aware of the documentation needed to move his case forward.  In addition, he was well aware that the process could take up to over 12 months depending on how quickly he was able to file the missing tax returns with the IRS and how quickly he could submit the required documentation for his household income and expenses.  Furthermore, he was well aware of the terms of payment for our services and our policies.   Mr. [redacted] and his wife contacted our offices yesterday to speak to management about cancelling our services.   Although the case was set to move forward in an efficient and successful manner, the client continued to delay providing our offices with the documentation we needed.  Mr. [redacted] single-handedly elected to create unnecessary delays in his own case.  This was not a result of our work, but rather an unwillingness to take serious IRS Federal Tax Debt seriously.  After working diligently on their case to gather the required information and prepare the proper IRS returns and forms, the client and his wife contacted our offices yesterday and insisted on cancelling services.  Their unwillingness to understand IRS process and resolution guidelines with the IRS prevented them from moving forward with what most certainly would have been a successful resolution and outcome with the Federal Government.   Per their request, we agreed to void out all future payments for our services and cancel the agreement.  During the call, the client continued to use derogatory language against our staff and team.  This only further confirmed that it was best to dissolve our working relationship in an amicable manner.  Once the call was completed, our offices continued to process their cancellation request by revoking their Power of Attorney with the IRS.  However, a few hours later, Mr. [redacted] contacted our offices again apologizing for the derogatory statements and pleading with management to actually keep his case open and for us to continue with the case.  Given the overwhelming threats and derogatory statements, we expressed to the client that it was best for him to contact the IRS on his own  efforts.  But for the clients own voluntary request to cancel and threats, his case would have continued in a successful manner.  The clients decision to cancel the future payments and future services has no bearing on work completed thus far.  The professional services we have rendered are not subject to a refund just because the client could not prioritize their own case.  But for their lack of  understanding and willingness to resolve their IRS issues, we  are certain they would have been able to continue with a successful resolution.  Our business practices speak for themselves—our company is not in the business of lying and cheating but rather diligently helping US taxpayers to resolve their IRS tax debts and tax matters.  Our company track record and success further proves our ethical business practices.  As a direct result, the claims made by the client are clearly unwarranted and a refund  is most certainly not due as evidenced in both our agreement and the work that has been completed.  why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I never received any documents from this company, they are lying and didn't do any WORK at all? Where is my file? How can you work on a file if they had NO proof or any paperwork to start the work? So what  completed  work did this company do? That's the question?? If I had copies of the paper work I will NOT be asking this company for proof. I even spoken with IRS and and they stated themselves they NEVER received any documents from this company. NO POWER OF ATTORNEY wasn't never file? IRS didn't have any knowledge of my returns or POWER OF ATTORNEY? Now answer that? This company just want to take hard working American's money for what? I refuse and  reject this complaint! I want justice done and they owe me 1) A copy of the work they did?  FILE PLEASE 2) a Refund for not doing anything they just send me a package to fill out and return, but yet IRS had no knowledge of my return?? So how that working for a client? Which it took them 3 MONTHS to get a package to my home in New Jersey? I have the right by LAW to have a copy of my so call file.  These types of companies should be put out of business for working under a operation of stealing from AMERICANS! They even went into my account after I told them I didn't want their services. Either they give me a refund and I will not STOP until they return my MONEY for lying and stealing my money for not doing NO WORK? They are rule and dishonest company which they should be put out of BUSINESS! I will not stop until JUSTICE is DONE! If they keep claiming that they help etc. and they file so WHERE is the PROOF???? I will CONTINUE UNTIL it gets RESOLVED!!!! They are lier's since, the agreement was they will give me a REFUND per my conversation with the SO Accountant? They don't even have ATTORNEY's IN HOUSE!  Regards,
[redacted]

Ms. [redacted] retained our services for a settlement of her IRS tax debt to reduce the balance owed.  When she retained our services, she signed a power of attorney form for us to represent her before the IRS.  This form was in fact filed with the IRS.  In fact, we would not have been able to conduct our IRS investigation on 3/18/2015 without this form since it is required by the IRS in order to gain personal tax information on behalf of a taxpayer.  This fact further proves that our power of attorney was filed with the IRS and that we were working on the file. Had we not had a power of attorney on file, the agents on 3/18/2015 would not have been able to disclosure all her IRS issues to us.   Thus, Ms. [redacted]’s claims are grossly inaccurate. 
 
During the course of her case, Ms. [redacted] was advised to return a completed questionnaire packet and supporting documentation for all her income and expenses since this is what was needed to work on a settlement of her tax debt.  We further requested that she return the power of attorney form for her husband, Dexter, since this would also be necessary.  She was further advised by [redacted] on 4/23/15 that although she resolved the levy matter on her own, that additional information was needed in order to continue with the IRS settlement process—the main service she retained us for. The resolution she called the IRS for on her own was not a settlement or reduction of tax debt which is what she retained our company to do.  Had she called us about the levy issue, we would have resolved the issue as well.  As of 4/23/15, Ms. [redacted] had not expressed a request to cancel. 
 
 
Our company proceeded to work on her case and wait for her to return the necessary documentation.  However, on 5/4/15, Ms. [redacted] contacted our company to cancel services and then proceeded to request a refund for the payment that was drafted earlier that day per the terms of the legally binding contact she signed with our company back in February.  Ms. [redacted] is well aware of her legal obligations to our company since the contract was both read by her and verbally explained to her during several telephone calls with our staff before she elected to officially retain our services.  In addition, the fees she paid through 5/4/15 were for services already performed and rendered.  Due to her request to cancel on 5/4/15, as a courtesy, we voided out the additional payments due for our services.  As such, we voided out the remaining payment terms of her contract and revoked our IRS power of attorney.  Had she requested to cancel before 5/4/15, our company would have voided out her payments prior to the payment due date of 5/4/15.   At this time, we respectfully decline her request to a refund of our fees due to the work completed on her case.   Her request for a refund is not warranted under the circumstances.  In addition, her claims that we were not on file with the IRS are not only grossly inaccurate but impossible given the information and work we were able to complete.  Given the circumstances, it appears that Ms. [redacted]’s false claims may be purposefully made in an attempt to support her refund request. However, the case and the work completed through 5/4/2015 speaks for itself. 
 
Thank you for your time and consideration.

I was very skeptical finding places online to help with my back taxes. I am so happy that I found National Tax debt. I cannot express amazing this company is! My experience working with [redacted] was absolutely enjoyable. She helped me with every step of the process and the process was very seamless and flawless because she was always in contact with me every step of the way. She answered all my questions in a timely manner. She was always up front and forthcoming with all the information she gave or I requested, there wasn't any surprises during the process which is always nice. Thanks [redacted] for making my experience great.

This client contacted us due to an IRS issued bank levy.  Her case with the IRS was in a collection status and she needed immediate relief.  Due to her financial situation, she only qualified for a payment plan and release of levy resolution.   These exact services were what she retained us for.  In addition, these were the exact services we provided.  The client was well aware that this was the service she retained us for as clearly outlined in her signed contract.   The terms for service and the fees she paid are most definitely not for a settlement service with the IRS.  In addition, we not only did we not sell her on a service to reduce or lower her overall debt, but we also never guaranteed any such results since she clearly never qualified for a settlement under IRS guidelines.  The complaint is completely unwarranted and as such, the client is grossly mistaken regarding the realities of her case.  At this time, not only is she out of a severe collection status with the IRS, but she also has a resolution in place with them to avoid any additional levies and seizure of assets.

I had a good experience with National Tax Debt. My total debt was almost 30,000.00 and we settled for 2,500.00, a staggering good settlement. But in all fairness mine is not typical. My debt was accrued through a large restaurant that I owned, and I went totally bankrupt, totally, I had nothing, no cars no home, no assets of any kind, no job and no income. Any job I would get would be a entry position. The IRS knew all this and I'm sure took that into account. So (I'm only guessing) if you have a debt but still have a car, a house, and 40,000.00 a year income National Tax Debt can still help you but the results will be good I would imagine but maybe not this good.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
What offer? NDT blatantly lied stating that I had not responded. I provided proof that I did. is the Revdex.com just going to ignore this? now they say I refused to provide documentation on business expenses? I gave them everything I had. There was no misunderstanding here. I had detailed conversations with them and they were very clear. This whole thing is a sham. every response from them has been full of obvious lies and misdirection. Do you people even read this stuff? how many complaints do you need to have before you figure out a company is up to no good?
Regards,
[redacted]

I can't express how much I was impressed with my experience with National Tax Debt. I began with one representative that didn't quite work out but the other, [redacted] definitely made up for it. She checked in with me monthly and made herself available for any questions I may have had. When I needed a more in depth understanding, she was very prompt in scheduling a conference call for me to speak directly with the attorney working on my case. The attorney was very firm and up front with me in what my options were, and made me feel she had my best interest at heart. In the end my offer was accepted!! I believe if they had not shown themselves in these ways, I may not have had enough motivation to go thru this process.

Client signed an agreement with National Tax Debt for 12 months in the amount of $208.33 per month. Client called in to cancel agreement and was advised that she was responsible for the term of the agreement of 12 months.  She was adamant that she did not want to continue services and we...

advised client that she had only made 3 monthly payments and in order to satisfy her request we would void out the remaining of her contact, void out future payments, and would no longer be responsible for the 9 payments remaining.

We are in receipt of Ms. [redacted] complaint and request for refund.  At this time, we regret to inform Ms. [redacted] that a refund will not be granted due to the services rendered on his case from the date she retained us to the date she requested to cancel services.  Under the terms...

of her written enforceable contract with our company, she was obligated to continue making monthly payments.  As courtesy, her future payments were voided out once she expressed a desire to cancel our services.  In addition, the terms of the agreement clearly outline that the fees paid are non-refundable.  Had our company disregarded her case and not rendered any services whatsoever, them we are certain that a reasonable and fair refund would be taken into serious consideration.  However, the case file speaks for itself.  Our company did in fact render services.  When she first retained our services, Ms. [redacted] had an IRS issued levy against her and was in a collection status with the government.  This allowed the IRS to aggressively collect on the debt by issuing levies to any and all of her income sources and bank accounts.  In addition, she would have been subject to seizure of assets due to the outstanding liability.  Immediately upon retaining our services, we stopped the collection efforts and obtained releases against the levies issued by the government.  Once the collection issues were resolved, we attempted to move forward with an IRS offer in compromise to settle her debt for a lower amount.  However, the requested documentation was never received.  We attempted to secure the documentation on multiple occasions.  Clients are required to provide financial documentation regarding their assets, income and expenses so we can put them in the best position against the IRS and in order to abide by the guidelines and requirements of the IRS.  We never received any such documentation in our offices.  Had the documentation been received, we would not have continued making regular requests to Ms. [redacted] to send us what we need.  But for Ms. [redacted] request to cancel, we are certain that she would be in an existing offer in compromise negotiation with the IRS.  As a direct result of the work completed in her file and our continued efforts to put her in the best position against the IRS, a refund is most certainly not warranted. We most certainly wish her the best of luck in her future negotiations with the IRS and would be available to further assist her in the future.  Thank you.

This client retained our services for an installment agreement with the IRS—not a settlement.  The engagement letter signed and agreed to by the client clearly outlines the services that our company was retained for by the client.  The client was well aware that our services were not for a...

settlement since severe financial hardship is required to even qualify by the IRS.  As a household compromised of a newly admitted pharmacist, the client was well aware that they would not qualify for a settlement due to the high income generated as a pharmacist.  As such, our company proceeded to offer him assistance with installment agreement services with the IRS.  During the initial stages of the case, the client did express concerns regarding the amount of debt owed and not understanding the reasons as to why there was a liability.  After investigating the reasons for the debt with the IRS, it was determined that the client had underreported the income on the tax return in question.  As such, the IRS assessed an additional tax due for the 2013 tax year.  The taxpayer had in fact forgotten to list gambling winnings on the 2013 returns that they prepared.  This was further confirmed with the client during numerous phone calls with our offices.  In addition, our company provided the client with an opportunity to present information regarding gambling losses for the tax years in question in an effort to evaluate whether an amended tax return was appropriate.  We advised him that printouts from the casinos  reflecting the gambling losses would be needed to properly file an amended 2013 federal income tax return.  However, he did not obtain the printouts required for review from the casino’s his wife gambled at.  In fact, he claimed that he would consider providing this information but elected not to do so.    In an effort to keep the client out of collections and safe from levies and seizure, we rendered the services the client retained us for.  As such, our company negotiated an installment agreement with the IRS for the back tax debt owed to them.  The installment agreement negotiated by our offices on the client’s behalf was thoroughly explained to the client via telephone on 7/6/2016 and 7/7/2016 when the client spoke to both his case manager, [redacted], and the tax professional handling his IRS negotiations.  Furthermore, the installment agreement terms were even further explained in a letter issued by our company on 7/6/2016.  Both the written and oral communications with the client regarding the installment agreement confirmed that our company completed the services the client retained us for.  As such, the complaint and refund request are not warranted.  The services the client retained us for were in fact rendered and resulted in the best available solution for the client.

I would like to say tgat dealing with tax debt relief was painless and very easy to work worth. I am able to breath now that they helped me settle with the irs for 15% of what I owed. I would recommend them to anyone who needs this kind of help. I appreciate everything they did on my behalf.

I had an outstanding experience dealing with National Tax Debt. They were very friendly, professional, and extremely helpful. They always kept me updated on the status of my situation and answered any and all questions I had. They have helped to get the tremendous tax burden off of me and for that I am truly grateful. I would recommend them to anyone.
thank you
[redacted]

Please note that were are in receipt of this clients complaint. However, his complaint is unwarranted and untrue. In fact, he is in regular communication with our offices are most recently (on 11/10/15)...

returned the IRS Offer in Compromise package that we have been waiting for him to sign and return since September 14, 2015.  Prior to September 14th, our offices even released his IRS levy and prepared several tax returns that were unfiled with the IRS.  We thus have not only gotten him into full compliance with IRS filings, but have also gotten him out of collections and are almost ready to submit an IRS offer in compromise (settlement).   A tremendous amount of work is completed by the time an offer is even forwarded for a client signature and review.  Had our company been non-responsive or not working on his case, then we would not have gotten this far in the case work.  At  this time, the client is gathering the IRS filing fees that are required to mail his IRS offer package to the government.  Once this is returned by the client, our offer will be submitted.  As such, the clients claims are not warranted.  We have confirmed that contact has been made with him on a regular basis and he is fully aware of the tremendous amount of work completed thus far.  As a result, NTD is not in position to issue a refund .

The satff was knowledgeable, helpful and understood the situation I was in. The helped prepare and file all needed paperwork in a timely manner and got the best result for me I could have hoped for.

We are in receipt of the complaint by Ms. [redacted].   This customer retained our services in October of 2016 for resolution of her IRS tax debt.  From the inception of the case, the taxpayer was well aware of the balances owed and aware of the compliance issues she and her husband had...

with the IRS.  In order to resolve any IRS tax matter, the government requires full compliance with IRS tax filings.  As such, due to their missing IRS Federal Income Tax Return for 2015, they were required to file a 2015 1040 tax return.  Due to our IRS investigation with the government, we were able to not only confirm the balances owed under both her tax ID number and her husband’s tax ID number, but we also obtained all the income and wage transcripts under their file in order to properly prepare a 2015 tax return.  Without this tax return, the IRS would not negotiate any collection holds, resolutions or release of levies.  Once the tax return was prepared by our offices, we advised them to file the return with the IRS in order to allow a resolution to take place.  During the following months, we continued to request information that the IRS needed in order to obtain a release of levy against the taxpayer’s social security benefits.  In addition, we prepared the IRS financial forms required for an IRS resolution.  During January and February of 2017, we advised them of the 2016 1040 Tax Filing deadline and offered preparation of this tax return as an additional service since it would be required on 4/18/17 in order to maintain full compliance.   Furthermore, we continued to request documentation to help support the income and expense information the IRS needed to resolve their case.   During the entire course of their case, we maintained communication with the client and made our best efforts to push their case forward.  Unfortunately, they had issues with their cell phones and also had a difficulty in maintaining our service fees.   However, we continued to put them in the best position against the IRS.  But for their own decision to not file a timely 2016 1040 tax return the case would have proceeded and a full resolution would have been obtained.   The continued levy is a direct result of their own unwillingness to understand the requirements by the IRS and the process.   We were not even notified that they no longer wanted our services.  This complaint is what has put us on notice regarding their request.   At this time, we respectfully decline providing the client with a refund.  Services have been rendered up to the best of our abilities.  At this time, we will cancel out the contract for our services and revoke our Power of Attorney with the IRS.  We strongly advise that they establish compliance with their 2016 tax return and contact the IRS directly to resolve their case.   us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference
Regards,
[redacted]
 
As mentioned in my initial complaints this company failed to render the services as promised and never made any attempts to resolve my issues with the IRS on me and my husbands behalf. All documents were sent to them.  They are making excuses not to refund my payments for their poor services . IRS would not have sent me the levy if this company would have had the power of attorney on file. IRS. stated they had no such paperwork on file which is why I had to handle things with IRS which is what I hired this company to do. They dropped the ball when dealing with my case and I am still requesting a refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was called on the 17 by [redacted] to inform me that they would not be working on my case anymore and they never filed any tax returns on my behalf I have all returns signed by the tax professionals that prepared them.
Regards,
[redacted]

NTD strives to work in the best interest of all clients.  For this reason alone, we have resolved thousands of cases and settled [redacted] tax debt in amounts over $25million.  The staff employed by NTD is both knowledgeable and committed to putting clients in the best position.  It is clear that Mr. [redacted] refuses to understand the [redacted] resolution process and [redacted] mandated guidelines which were explained to him on several occasions.  NTD thoroughly explained to him that the resolution process takes time and that it could in fact take even more than 12 months to go through an offer in compromise or settlement process with the [redacted].   The terms on the legally binding contract he signed further reinforces this and explains the timeframes involved.  This is why the terms of his payments to NTD went up to a 12 month period due to the length of time involved.  Although Mr. [redacted] may have been able to get Taxpayer Advocate Services (TAS) to assist him, NTD had already obtained the release of levy against his social security benefits.  Thus, TAS would not have done much else.  Please note that TAS does not have the ability to settle [redacted] tax debt and eliminate liabilities.  Thus, Mr. [redacted] claim of owing them “nothing,” are grossly impossible.  Once again, Mr. [redacted] is clearly not understanding the process.   The only unit at the [redacted] that can work on [redacted] settlements to eliminate or reduce tax debt is the [redacted] Offer in Compromise division.  Thus, Mr. [redacted] claims only further prove that he is making false claims against NTD and not understanding what has taken on in his case.   Although Mr. [redacted] did sign a legally binding contract, NTD did voluntarily void out the remaining contract terms and required payments in an effort to close his file.   Not only do the facts at hand clearly demonstrate Mr. [redacted] lack of understanding and basic comprehension, but also further prove that his claims and demands against NTD continue to be unwarranted and frivolous.   
Alex Paleo <[email protected]>
8:53 AM (1 minute ago)
to me
NTD strives to work in the best interest of all clients.  For this reason alone, we have resolved thousands of cases and settled [redacted] tax debt in amounts over $25million.  The staff employed by NTD is both knowledgeable and committed to putting clients in the best position.  It is clear that Mr. [redacted] refuses to understand the [redacted] resolution process and [redacted] mandated guidelines which were explained to him on several occasions.  NTD thoroughly explained to him that the resolution process takes time and that it could in fact take even more than 12 months to go through an offer in compromise or settlement process with the [redacted].   The terms on the legally binding contract he signed further reinforces this and explains the timeframes involved.  This is why the terms of his payments to NTD went up to a 12 month period due to the length of time involved.  Although Mr. [redacted] may have been able to get Taxpayer Advocate Services (TAS) to assist him, NTD had already obtained the release of levy against his social security benefits.  Thus, TAS would not have done much else.  Please note that TAS does not have the ability to settle [redacted] tax debt and eliminate liabilities.  Thus, Mr. [redacted] claim of owing them “nothing,” are grossly impossible.  Once again, Mr. [redacted] is clearly not understanding the process.   The only unit at the [redacted] that can work on [redacted] settlements to eliminate or reduce tax debt is the [redacted] Offer in Compromise division.  Thus, Mr. [redacted] claims only further prove that he is making false claims against NTD and not understanding what has taken on in his case.   Although Mr. [redacted] did sign a legally binding contract, NTD did voluntarily void out the remaining contract terms and required payments in an effort to close his file.   Not only do the facts at hand clearly demonstrate Mr. [redacted] lack of understanding and basic comprehension, but also further prove that his claims and demands against NTD continue to be unwarranted and frivolous.