National Tax Debt

National Tax Debt did a fantastic job in reducing my back taxes to the IRS! Not only did they reduce the amount I owed from 50k to just $500 , they also were able to stop a wage garnishment just 2 days before it hit and prevented the government from taking a penny from my check. It seemed to good to be true but I am definitely a believer and I would refer them to anyone looking for a legitimate company to help take the huge weight of the irs off your back. Thank you again NTD!!

I still have liens on my credit report that was supposed to be removed by your company once I paid my taxes is it any way you can see that this is removed from my credit report thanks and have a great evening

National tax debt was very helpful in settling my tax problems , I would encourage anyone that has tax problems , or trouble with the IRS to give them a call , it is definitely worth your time .

The people at National Tax Debt were an answer to my prayers. I had a very extreme bill with the IRS. And I know if I had not found this company and the kindness of the staff at National Tax Debt my life will still be very stressful. I am still dealing with the California State Franchise Tax, I pray that National Tax Debt be able to help me with me.

Yes, I would definitely recommend people to them.

Thanks Again

Staff to National Tax Debt

I [redacted] would like to take this time to say how pleased I am with the results. That national tax dept was able to help me with my irs problem. They have done an outstanding job for me and took a lot of stress off of me. Thank you national tax dept. Sincerely [redacted]

Review: I contacted and contracted with National Tax Debt on Nov, 3, 2014 for resolution of [redacted] tax issues.

I immediately completely completed and returned start up documentation and made the f[redacted]t payment to NTD.

I was told that the [redacted] would probably consider mine a hardship case and I would not have to pay the taxes owed or they (NTD) would negoitiate a Offer In Compromise and the case resolved within 3 to 6 months.

Nov, 5, 2014 I was called and told that the [redacted] levy on my Social Security income had been released. It was Not...

Through Nov. I made several calls to NTD and was reassured that the levy was released and they were aggressively working on my case.

Dec, 3, 2014 The [redacted] garnishment was still in effect. I called NTD and they told me that the levy had been released but they would follow up with the [redacted].

Dec, 10, 2014 I still had not received a release of levy notice from the [redacted]. I called NTD and was told that they couldn't explain what was happening but their records show the levy having been released.... They could not send me confirmation of their interaction with the [redacted] or give me the name of their [redacted] contact.

I called the [redacted] and was told they have no record of NTD working on my case.

I was contacted by NTD accounting claiming that my Dec. payment had not been received, they wanted to put me on an additional payment plan.... I explained that It was indeed paid and after checking their computer NTD found that it had been paid.

Up through Dec. 22 I called NTD about the progress of my case and was assured that all was progressing well, Although they couldn't give me confirmation of release of levy.

After internet investigation of NTD Attorneys named on paperwork I received I immediately cancelled my debit card so no more money would go to NTD.

I called them and explained that I had cancelled payments but I would be happy to pay if they would perform as contracted, written and verbally. They have not responded. No resolution is forseen..Desired Settlement: As of this date Mar, 27,2015 I have not heard from NTD and the [redacted] still has no record of them working on my case.

I would like immediate refund of the monies paid to them. A total of $416.66.

I would also like the company and it's principals investigated for fraudulant practices.

Business

Response:

The claims made by Mr. [redacted] are blatantly false and incorrect. Mr. [redacted] retained NTD on 11/3/2014. At that time, he was advised that the [redacted] social security levy could not be released until he was in full compliance with all [redacted] filing requirements. In addition, he was advised that a release of levy against social security benefits although immediately obtained, takes time to reflect on his social security benefit statements due to the processing time taken by the [redacted] and Social Security Administration. During our conversation with the [redacted] on 11/5/2014 at 9:59am PST, we were able to determine the liabilities Mr. [redacted] owes for 2007, 2008, 2009 and 2010 along with their collection statute expiration dates and filing status. This information is only obtained via direct communications with the [redacted] and with a valid [redacted] Power of Attorney. During this same call with the [redacted], we determined that Mr. [redacted] had not filed his [redacted] Federal Income tax returns for 2011, 2012 and 2013. As a direct result, he was not in compliance with the [redacted] filing requirements. Mr. [redacted] was advised of this update on 11/5/2015. During this call, NTD obtained a release of levy. Once again, Mr. [redacted] was further advised that government agencies take 3-6 weeks process releases of levy when social security benefits have been levied. Thus, two days after having retained our services, NTD had already obtained a release of levy on the social security benefits and was waiting for the [redacted] and Social Security Administration offices to process the releases. On 12/3/15, Mr. [redacted] notified NTD that his December benefits were once again levied by the [redacted]. We advised him, once again, that the two federal agencies (the [redacted] and the Social Security Administration) must not have full processed the release that we obtained since it generally takes them between 3-6 weeks to process. As company protocol requires, NTD immediately contacted the [redacted] once again regarding this issue on 12/9/14 and on 12/11/14. During both calls, we obtained confirmation that a release of levy was granted and that we merely had to wait for both government agencies to process the releases. We even obtained additional collection holds on Mr. [redacted] account to prevent any other levies from hitting other sources of income or from hitting his bank accounts. We advised the client of these updates during the entire course of his case. Not only did NTD obtain releases of levy for Mr. [redacted] and obtain holds against additional levies, but NTD also prepared 3 personal federal income tax returns within the f[redacted]t few weeks of retaining our services. Furthermore, NTD even negotiated a monthly payment plan with the [redacted] per Mr. [redacted] request on 1/29/2015. We continued to update the taxpayer regarding each [redacted] contact and the progress made on his case. NTD is not in the business of fabricating [redacted] updates or misleading clients. Mr. [redacted] was not only updated by his case manager on several occasions, but also spoke to the department supervisor and lead attorney on 1/29/15 to discuss his case. Thus, Mr. [redacted] claims that NTD solely “took his money and did nothing” are grossly inaccurate. During the course of Mr. [redacted] case, he repeatedly attempted to avoid paying NTD fees and raising frivolous claims against NTD. On several occasions, he threatened to stop paying NTD fees as a means to directly manipulate the individuals working on his case and to pressure NTD into doing more work on his file. Time and time again, we updated him regarding his case status and continued to diligently complete work on his case. NTD thoroughly represented the taxpayer up until he elected to stop making payments for our services. Mr. [redacted] only made two payments of $208.33 to NTD for services rendered from 11/3/2014 through 2/23/2014. To date, NTD has rendered services that value well over the fees Mr. [redacted] has paid. Please note that although Mr. [redacted] raised issues regarding a prior employee of NTD, these concerns bare no weight on the casework completed by NTD on his file. Mr. [redacted] was advised that this individual was a temporary employee of NTD who only worked with NTD as an enrolled agent for less than 60 days. This point has no bearing on Mr. [redacted] file since the case work was completed by other tax professionals in our offices. In sum, NTD diligently worked on Mr. [redacted] case. The goal was to obtain a release of levy, establish full compliance with all [redacted] filing requirements and negotiate a resolution with the [redacted]. This goal was in fact obtained and completed. As such, Mr. [redacted] claims are blatantly false and incorrect. Given the facts in this case, perhaps a breach of contract claim should be raised against Mr. [redacted] since he elected to not make payment on a legally binding contract he signed with NTD on 11/3/2014.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Review: I hired this firm and they made promises to me about removing a garnishment it never happened and they sent me package with information on it I tried to call them about it I got no answer and no return call has yet been given to me . I am still being garnishee and they don't hesitate to call and ask for money and they have not done anything . They say they never get my emails and I have proof that they have gotten emails . I feel they owe me back my money paid this companyDesired Settlement: This company refund me and just silently part ways

Business

Response:

Please note that were are in receipt of this clients complaint. However, his complaint is unwarranted and untrue. In fact, he is in regular communication with our offices are most recently (on 11/10/15) returned the IRS Offer in Compromise package that we have been waiting for him to sign and return since September 14, 2015. Prior to September 14th, our offices even released his IRS levy and prepared several tax returns that were unfiled with the IRS. We thus have not only gotten him into full compliance with IRS filings, but have also gotten him out of collections and are almost ready to submit an IRS offer in compromise (settlement). A tremendous amount of work is completed by the time an offer is even forwarded for a client signature and review. Had our company been non-responsive or not working on his case, then we would not have gotten this far in the case work. At this time, the client is gathering the IRS filing fees that are required to mail his IRS offer package to the government. Once this is returned by the client, our offer will be submitted. As such, the clients claims are not warranted. We have confirmed that contact has been made with him on a regular basis and he is fully aware of the tremendous amount of work completed thus far. As a result, NTD is not in position to issue a refund .

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Review: On Friday April 17,2015, a notice of department of revenue garnishment was sent to me from my job stating my wages would be garnished on April 30th if I did not respond by 04/23/2015, 10:00a.m. On Monday April 20th, I contacted my employers human resource department and was advised to contact IRS. When contacting IRS my first question was if they had anything on file showing National Tax Debt as representatives for my husband, [redacted] and I. The representative stated no and therefore I was advised to set up payment arrangements and was given a number with IRS that could assist with compromising on the debt. I contacted My representative with National Tax Debt and advised. her about the letter I received and that I was not pleased with the services because I recieved a garnishment notice and after speaking with IRS that they were not representing me. She was advised to cancel my services and I was unhappy with their service. On May 4,2015 my account was drafted again by National tax debt in the amount of 208.33. I called them again to inquire about why my account was drafted after I cancelled and they continued giving me the run around stating they were waiting on me to call them back, but yet they see in the notes that I was not satisfied and that I had to speak with IRS. The rep that handles payments ([redacted] stated he handles the payments and he doubts if I can get my money back. I advised him I felt like I have been scammed and I want to speak with a supervisor and stated he was the only one I could speak with.Desired Settlement: I want my 3 months of payments to totaling $624.99 refunded to me because they failed to provide a service to me forcing me to handle my own affairs while making payments to them.

Business

Response:

Client signed an agreement with National Tax Debt for 12 months in the amount of $208.33 per month. Client called in to cancel agreement and was advised that she was responsible for the term of the agreement of 12 months. She was adamant that she did not want to continue services and we advised client that she had only made 3 monthly payments and in order to satisfy her request we would void out the remaining of her contact, void out future payments, and would no longer be responsible for the 9 payments remaining.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

At no time was I advised that I was responsible for the 9 additional months of the 12 month contract. I was very adamant about canceling because they had not done anything they promised to do such as contacting IRS and representing me. IRS contacted and were prepared to garnish my wages and when I contacted IRS, I advised them that there should be a Power of Attorney on file from National Tax Debt and I was advised there was Not. This forced me to make immediate with IRS to avoid wage garnishment. I am again requesting a refund for failing to represent me as stated but failed to do so. This company repeatedly lies back and forth because I just recieved a cancellation letter from them on 06/01/2015 stating something totally different. They state they cancelled me due to my inability to maintain communications and meet deadlines which is not true. They just sent you (Revdex.com) a totally different reason for canceling my service when I was the one who cancelled them for lack of service. They had everything they needed and are making excuses not to refund my money because they failed to do what they promised. All I want is my money back. Thank you

Business

Response:

Ms. [redacted] retained our services for a settlement of her IRS tax debt to reduce the balance owed. When she retained our services, she signed a power of attorney form for us to represent her before the IRS. This form was in fact filed with the IRS. In fact, we would not have been able to conduct our IRS investigation on 3/18/2015 without this form since it is required by the IRS in order to gain personal tax information on behalf of a taxpayer. This fact further proves that our power of attorney was filed with the IRS and that we were working on the file. Had we not had a power of attorney on file, the agents on 3/18/2015 would not have been able to disclosure all her IRS issues to us. Thus, Ms. [redacted]’s claims are grossly inaccurate. During the course of her case, Ms. [redacted] was advised to return a completed questionnaire packet and supporting documentation for all her income and expenses since this is what was needed to work on a settlement of her tax debt. We further requested that she return the power of attorney form for her husband, Dexter, since this would also be necessary. She was further advised by [redacted] on 4/23/15 that although she resolved the levy matter on her own, that additional information was needed in order to continue with the IRS settlement process—the main service she retained us for. The resolution she called the IRS for on her own was not a settlement or reduction of tax debt which is what she retained our company to do. Had she called us about the levy issue, we would have resolved the issue as well. As of 4/23/15, Ms. [redacted] had not expressed a request to cancel. Our company proceeded to work on her case and wait for her to return the necessary documentation. However, on 5/4/15, Ms. [redacted] contacted our company to cancel services and then proceeded to request a refund for the payment that was drafted earlier that day per the terms of the legally binding contact she signed with our company back in February. Ms. [redacted] is well aware of her legal obligations to our company since the contract was both read by her and verbally explained to her during several telephone calls with our staff before she elected to officially retain our services. In addition, the fees she paid through 5/4/15 were for services already performed and rendered. Due to her request to cancel on 5/4/15, as a courtesy, we voided out the additional payments due for our services. As such, we voided out the remaining payment terms of her contract and revoked our IRS power of attorney. Had she requested to cancel before 5/4/15, our company would have voided out her payments prior to the payment due date of 5/4/15. At this time, we respectfully decline her request to a refund of our fees due to the work completed on her case. Her request for a refund is not warranted under the circumstances. In addition, her claims that we were not on file with the IRS are not only grossly inaccurate but impossible given the information and work we were able to complete. Given the circumstances, it appears that Ms. [redacted]’s false claims may be purposefully made in an attempt to support her refund request. However, the case and the work completed through 5/4/2015 speaks for itself. Thank you for your time and consideration.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference

Regards,

As mentioned in my initial complaints this company failed to render the services as promised and never made any attempts to resolve my issues with the IRS on me and my husbands behalf. All documents were sent to them. They are making excuses not to refund my payments for their poor services . IRS would not have sent me the levy if this company would have had the power of attorney on file. IRS. stated they had no such paperwork on file which is why I had to handle things with IRS which is what I hired this company to do. They dropped the ball when dealing with my case and I am still requesting a refund.

My experience with [redacted] was great as a tax consultant she was the best.She handled my tax and I had a wonderful out come.I would recommend her to everyone I know.Thumbs up for [redacted]!

They done better than I had ever dreamed

I was very happy with the outcome of my offer in compromise with the I.R.S. Thank you very much for helping me professionally. Continued success to you with what you do.

National Tax Debt was very efficient, helpful and professional. The agents were courteous. They helped me settle for a significant reduction in what the IRS assessed, from over $400,000 down to less than $25,000.

The satff was knowledgeable, helpful and understood the situation I was in. The helped prepare and file all needed paperwork in a timely manner and got the best result for me I could have hoped for.

National Tax Debt did EVERYTHING they promised! They negotiated a very favorable settlement with the IRS for me!! They kept in constant contact with me during this procedure and always updated me on what was going on. NTD kept abreast of the situation and stayed in continuous touch with the IRS to get this matter resolved in my favor. They were extremely professional and courteous in all our dealings. I highly recommend National Tax Debt to any and all!

Definitely the best place to get help with ur IRS problem they helped my father with his problem it was a long road but now he's happy and stress free....thank u so much to national tax debt LLC.

Over a period of 5 years my company suffered from a major recession. We kept it alive but accrued almost a quarter of a million dollars in IRS debt.

National Tax Debt worked very hard on my tax debt situation. National Tax Debt negotiated with the IRS who accepted our "Offer of Compromise" for $238,000.

The feelings of relief from my tax debt burden plus no more sleepless nights can hardly be expressed with just a thank you..

It takes time and hard work to receive great results but doesn’t everything in life!

National Tax Debt were very helpful in a time when I was very scared. I talked to several people and all of them were very nice and understanding of the stress this situation brought to me and my family. They got the levy removed before any damage was done. I would recommend them to anyone.

It was with great trepidation that I called National Tax Debt even after looking at reviews, Revdex.com ratings, etc. because I was scammed by a mortgage modification company & lost my house. I lucked out here. From beginning to end, they were understanding, compassionate, knowledgeable. They explained the process step-by-step, alleviated my fears when I'd call in a panic. They helped me resolve my IRS issues & Offer In Compromise better than I could have imagined. I highly recommend them & have passed their information on to friends & acquaintances in need. It was a better than expected experience. Thank you, National Tax Debt!

I thought I was done!

My payroll was garnished. I owed for two years of $8,000 each!

You do not want IRS debt. My home was threatened for lien. NTD worked with me. I could not have made it without the payment plan. I was updated through the whole time. I settled at $1500 only because I wanted out....

Everyone is professional and knowledgeable of the system.

Do not wait.... Make the call....You can not fight the IRS alone!

Jaclyn is awesome!

The IRS had garnished my wages and said I owed well over $400,000 in taxes, late penalties and fines. National Tax Debt was able to get the garnishment stopped, and helped reduce my tax debt by over $405,000.