NonstopDelivery

We are reaching out to [redacted] to confirm how much they have paid Ms [redacted] Any refund will come directly from [redacted] and not from NSD We have told the customer this in the pastOnce we get the amount the account has paid the customer we will update Revdex.com We will also update Revdex.com if [redacted] still owes the customer money

We are working with the customers place of purchase to reorder another TV We apologize that there was damage to the TV The customer will need to contact his place of purchase as well to order another TV

This order was delivered on 1/ We have been in touch with this customer and have resolved her issue If we can be of further assistance, please let us knowThank you,

[redacted] < [redacted] > Jul (days ago) to me Dear ** [redacted] , I am writing in reference to Revdex.com Complaint ID: [redacted] that was received by NonstopDelivery on 7/7/ NonstopDelivery sincerely apologizes for the delay of this deliveryUnfortunately there were extensive delays on the order as it moved from [redacted] , AZ to its final destination in Hawaii NonstopDelivery has successful delivered the order to ** [redacted] on 7/8/ NonstopDelivery would like to apologize for inconveniencing the customer with a delayed shipment as well as lack of communication that resulted in a poor delivery experienceWe strive to achieve 100% customer satisfaction, and in this rare case, we provided less than satisfactory service We have reviewed the causes of the issues and have actively addressed themNonstopDelivery experienced delays due to the transit time on the multiple barges used to complete the delivery At this time we consider complaint ID: [redacted] closed Please confirm that you received this response and let me know if you need anything else Thank you, [redacted] Logistics Manager NonstopDelivery ###-###-#### (x***) ###-###-#### (fax) [redacted] www.nonstopdelivery.com

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I find it very interesting that my merchandise which had been missing since 9/1/was found the day after my complaint was delivered to Nonstop delivery by the Revdex.comI do appreciate that a special trip was made to deliver my merchandise on 9/23/instead of the 9/28/date promised in their responseI regret that the matter could not be resolved until a complaint was filedThank you Revdex.com for your help in this matter Regards, [redacted]

Unfortunately, we lost this order in transit We will communicate with the customer We aplogize for the inconveinance this caused the customer size="3"> Pat NSD