NuPlenish Eye

Hello, The disputed amount was fulfilled Please close the caseSincerely, Nuplenish Skin

Hello,We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of and an additional $on 7/20/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionSincerely, Nuplenish

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThis is in reply to a complaint, ID [redacted] This is to update you on the progress on the dispute with TMI*DERMA REFORM, HENDERSON, NV and BCI*EYE ADVANCED, LAS VEGAS, NV On August 07, TMI*DERMA REFORM HENDERSON, NV credited my husband's Discover credit card $(it posted on the statement on August 10); then on August BCI*EYE ADVANCED, LAS VEGAS, NV credited my husband's credit card $(it posted on the Discover statement August 16) I appreciate your help with this matter I believe if I had not contacted Revdex.com they (business) would not have agreed to reimburse the amount they charged my husband's Discover credit card I want to thank you so much for all the time and effort you put into this dispute for me Your company is a true blessing to customers like myself that get scammed out of money You can now close this dispute Again, I appreciate all you have done for my husband and me Regards, [redacted]

Hello,We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a courtesy full refund of $ on 9/2/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Nuplenish

Hello,We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 10/21/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, NuPlenish

What a ripe-off they adverise free samples-just pay shipping just called to cancel and they are charging my card an additional $39+

Hello, We understand the customer frustrations and have responded to the clients request by providing a month courtesy refund of $on 11/14/ Please allow up to business days for the credit to showAlso, the customer account has been cancelled and will no longer be receiving anymore products or be chargedAdditionally, It was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptions Thank you, Nuplenish Skin

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $and $on 9/21/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Nuplenish

I read the ad on line...looked for any indication that I might be buying into a membership...found nothing...ordered a "RISK FREE TRIAL" for $4.95...tried it...saw no evidence of this product doing what it advertised it would dosince NO WHERE WAS IT STATED that I would become a monthly customer, I chalked it up to experience! A month later another box arrives and I see that there is a $charge on my credit cardI call once and speak to [redacted] on 10/05/and was told I'd get a refund of 50%...ok I can live with that...my next statement told me I received a $refund...called on the 7th and spoke with Walter who told me I was getting a 15% refund...end of story! How can they get away with this? Is there not a law concerning advertising?

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 11/18/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Nuplenish

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $and $on 6/12/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Nuplenish

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 7/20/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Nuplenish

Hello, We have refunded the customer an additional as a courtesy Please allow up to business days for the credit to show Please have the customer review all the terms and conditions when ordering any trial products online Terms and conditions on our website must be accept before you are able to go to the checkout page and the customer must again accept the Terms and conditions after orderingSincerely, ***

Hello, The customer has filed a chargeback and have received the desired refund on 8/13/Sincerely, ***

After receiving the product and trying it multiple times the results were zeroNothing happenedNever saw a place that said call if not satisfied or will send moreThen days later received a bill for two $charges for more products that I haven't gotten as of this dayI called the day I received the bill to cancel but still no product and no helpI hope this helps others to see what a bunch of thieves these people are and don't make the same mistakes that I haveI personally will NEVER order off the internet againBurnt twice from these scamming companies and it won't happen again!!!

I requested the day free trial and paid the shipment however if you are not satisfied with the product you have to cancel within days (how can you possibly see the results they claim and cancel before the days) I forgot to cancel and they charged me $& $(for the free trial)They charged the same amounts again and when I called to explain what happened and that I hadn't received the shipment they were charging me for, they would not cooperate I also explained that I wanted to return the unopened cream they had just sent but they refused to refund me The agent tried to get me to agree to a 50%refund! What I found "funny" is that their advertisement says, "why pay for expensive creams?..."

Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a refund to the customer according to the dates below.10/26/- refunded $42.9810/26/- Refunded $ 44.9811/2/2015- Refunded $44.9711/2/- Refunded $42.97Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Nuplenish

Hello,We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 11/6/and $on 11/6/with an additional $on 11/9/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionSincerely,Nuplenish

Roman Hello, We are in receipt of you complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on 1/27/ Please allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handling Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is over If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionSincerely, NuPlenish

DO NOT GET 'SAMPLE' FOR SHIPPING CHARGES ONLY UNLESS YOU PLAN ON CANCELLING IN DAYS!!!!! THIS TYPE OF COMPANY GOT ME FOR THE SECOND AND LAST TIMEFREE SAMPLE THEN ON YOUR BANK STATEMENT A CHARGE FOR 180.00!!! FOR SUBSCRIPTIONMY BAD BUT SOMETIMES TAKES A SLAP IN THE FACE TO LEARN A LESSONWHEN YOU CALL TO CANCEL IT IS VERY LOUD, HARD TO UNDERSTAND BECAUSE OF NOISE AND VERY FOREIGN ACCENTS....OF COURSE HOPE YOU CAN LEARN FROM MY DUMB MISTAKES!