NuvaLift

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI did dispute these charges with my credit card company but they re-charged the total amount to my cardThen I called the Nuva Lift company a second time and explained the charges were put back on the card, and this is when they told me my account was frozen and would never go back to and they would never accept the product back, even though the credit card company had already charged it back to me meaning my account should have not been frozen anymoreThis company is scamming people for hundreds of dollars before the person realizes and calls to cancel*** ***
Sent from my Sprint phone
Regards,*** ***

We would like to acknowledge receipt of *** ***’s complaint and appreciate the opportunity to address it.
At www.nuvalift.com every customer is given the right to try their first 30-day supply of NuvaLift without charge for the first daysAfter
the 14-day trial period, if the customer is dissatisfied with the product, they are to return the remainder postmarked for return within their 14-day trial period and also contact our Customer Support Team via email or phone to notify a request for cancelationIf the customer keeps their 30-day supply after the days, they are automatically billed for the product in their possession on the 15th day and then enrolled in our NuvaLift Preferred Customer Club where they are shipped out and billed for a fresh monthly supply every days thereafter
The customer has the ability to cancel at anytime by calling our Customer Support Team or emailing [email protected] a customer needs to contact
customer service, the phone number is listed on nuvalift.com, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on nuvalift.com where the customer ordered their product. The customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website, not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information as well as sent out with the product
Specifically, this customer placed their order on 6/21/This is when they paid the initial $for shipping, and marks the start of their 14-day trial periodSince we did not receive a request for cancelation and/or a returned product during the allotted trial period, the customer was charged for the full-month’s supply on the 15th day, 7/21/14, when the trial period endedThe customer contacted our company on 7/29/to cancel their subscriptionTheir subscription was canceled but they were not issued a refund because this charge was in accordance with the Terms and Conditions agreed to upon placing their order*** also sent her product back for a refund, however, we only accept returns of open bottles during the trial period
We apologize for the misunderstanding, and are willing to go ahead and refund the $for this complaintHowever we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their orders

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI still stand by my statement that nuvaluft is misleading people with photos of celebrities claiming they used this product which is advertisementI have my unused day trial and will dispose of it but I will never buy this product again as I don't feel the company is reputable!
Regards,
*** ***

The customer has the ability to cancel at anytime
by calling our Customer Support Team or emailing [email protected]
a customer needs to contact customer service, the phone number is listed
on www.nuvalift.com, the pamphlet, and the package the product is
/>
shipped in
The terms are disclosed clearly on www.nuvalift.com
where the customer ordered their productThe customer also has to click
"I agree to the terms and conditions" twice before the order is
processedIf the customer does not "agree" to the terms, the order
will not processThe terms and conditions are disclosed directly on the ordering
website, not only on the bottom of the first page, but also highlighted in a
large white box on the second page where the customer inputs their card
information as well as sent out with the product
Specifically, this customer placed their order on
7/1/This is when they paid the
initial $for shipping, and marks the start of their 14-day trial period
Since we did not receive a request to cancel and/or a returned product during
the allotted trial period, the customer was charged for the full-month’s supply
on the 15th day, 7/15/14/14, when the
trial period endedThe customer contacted our
company on 7/17/14/to cancel their subscriptionTheir subscription was
canceled but they were not issued a refund because this charge was in
accordance with the Terms and Conditions agreed to upon placing the order
We apologize for the misunderstanding, and are willing to refund
the $for this complaint upon confirmation a resolution has been reached
However we stand by our policies and we would like to reiterate that our
customers accept the terms and conditions two separate times before their order
is processedWe are willing to send out a complimentary bottle of NuvaLift to Bethel
if she is interested
Sincerely,
Nuvalift Management

this company is a scam -- they charge you for the full price after days of when you ordered it You don't even get the product until about days after the order

August 7,
Complaint ID:***
We would like to acknowledge receipt of Ms*** ***’s complaint and appreciate the opportunity to address it
At Nuvalift.com every customer is given the right to
try his or her first 30-day supply of NuvaLift without charge for the first daysAfter the 14-day trial period, if the customer is dissatisfied with the product they are to contact our Customer Support Team via email or phone to request cancelationIf the customer keeps their 30-day supply after the days, they are automatically billed for the product in their possession on the 15th day and then enrolled in our NuvaLift Preferred Customer Club where they are shipped out and billed for a fresh monthly supply every days thereafter
The customer has the ability to cancel at anytime by calling our Customer Support Team or emailing [email protected] a customer needs to contact customer service, the phone number is listed on www.nuvalift.com, the pamphlet they receive with their productThe terms are disclosed clearly on www.nuvalift.com where the customer ordered their productThe customer also has to click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website, not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information
Specifically, this customer placed their order on 7/15/This is when they paid the initial $for shipping, and marks the start of their 14-day trial periodSince we did not receive a request to cancel and/or a returned product during the allotted trial period, the customer was charged for the full-month’s supply on the 15th day, 7/29/14, when the trial period endedThe customer contacted our company on 7/30/to cancel their subscriptionTheir subscription was canceled but they were not issued a refund because this charge was in accordance with the Terms and Conditions agreed to upon placing their order
We apologize for the misunderstanding, and are willing to refund $for this complaint upon confirmation a resolution has been reachedHowever we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their ordersWe are also willing to send out a complimentary bottle of NuvaLift to Ms***
if she is interested
Sincerely,
Nuvalift Management

We would like to acknowledge receipt of Ms. [redacted]’s complaint and appreciate the opportunity to address it.  At Nuvalift.com every customer is given the right to try his or her first 30-day supply of NuvaLift without charge for the first 14 days. After the 14-day...

trial period, if the customer is dissatisfied with the product they are to contact our Customer Support Team via email or phone to request cancelation. If the customer keeps their 30-day supply after the 14 days, they are automatically billed for the product in their possession on the 15th day and then enrolled in our NuvaLift Preferred Customer Club where they are shipped out and billed for a fresh monthly supply every 30 days thereafter. Nowhere on our website do we claim to offer a free sample, only a trial period to try our product. 
The customer has the ability to cancel at anytime by calling our Customer Support Team or emailing [email protected]. If a customer needs to contact customer service, the phone number is listed on www.nuvalift.com, the pamphlet they receive with their product. The terms are disclosed clearly on www.nuvalift.com where the customer ordered their product. The customer also has to click "I agree to the terms and conditions" twice before the order is processed. If the customer does not "agree" to the terms, the order will not process. 
The terms and conditions are disclosed directly on the ordering website, not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs
their card information Specifically, this customer placed their order 7/8/14. This is when they paid the initial $4.95 for shipping, and marks the start of their 14-day trial period. We did not receive a request for cancelation and/or a returned product during the allotted trial period, so the customer was charged for the full-month’s supply on the 15th day, 7/22/14, when the trial period ended. We didn’t hear from you until 9/25/14 so we assumed you like the product and charged your account again 8/22/14 and 9/21/14 . The subscription was canceled at this time, and the customer was issued a full refund of $84.87 and was able to keep the product. Please review the screen shot on page 2 showing the checkout page every customer must complete to order our product, which thoroughly and easily explains our Terms and Conditions. We assure you, we do not try to hide our intentions from the customers, simply allow them to try the product for a limited time before paying the full retail price for it. 
Please don’t hesitate to contact us if you have any additional questions or concerns in the future. Our customer support representatives can be reached directly at ###-###-#### Monday-Friday 8am-4pm and Saturday 8am-12pm PST. We apologize for the misunderstanding and this complaint has been taking care of by a member of our Customer Support Team on 10/03/14.  
Sincerely,
Customer Support Nuvalift

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of...

the offer I reviewed appear below.
[This company uses subterfuge. It  begins a process where customers, coming from a web site that offers free items and services, are offered a TRAIL product for a shipping cost. A customer can certainly be unaware that the terms involve an additional charge, if the product is not returned, especially if they have the mindset that they have been offered some thing free by filling out a survey. The terms were also not printed on a receipt that came with the product. Nutralift has ways to find fault with their customers; they make it sound as if they can't help the redirect that happens from a web site (where items and services are offered for free)to their web site. There is no warning that the terms have changed after the customer chooses a free trail of their product. To them it's like the offer didn't happen. They can't help how I got to their web site. It's if they're the victims. I also notice that they show what is on their web site but not what the web page before has listed as being offered for free.Also, my complaint was treated as if I didn't understand what was happening. As if I was too dumb to understand why I should be happy!It's a scam! Further investigation on the internet leads to many complaints from other "customers", including the product causing a skin rash! Nutralift deducted 85.00 dollars from my account at a time where we could all use the money. This was the cause of my rudeness. May I also mention that the Customer Service Representative who answered my call was completely intransigent and attempted to inform me of the benefits of the product.  This is like a burglar reasoning with his or her victim that they should be grateful because he rubbed his shoes on the welcome mat before coming in to his home to rob him.Right now I have a voice mail where a representative from NutraLift left a phone number requesting I call her. I'll bet that her concern is the fact that they couldn't take the NEXT 85.00 charge for a 4 oz. portion of mud from my checking account because my debit card wouldn't accept the charge. The reason the charge wasn't accepted was that I had to "Hot Card" that debit card in fear that they wouldn't cancel my "account" and would charge me again. I'll also wager that they will blame me for not cancelling it because they had to hang up on me because I was rude.    I wish anyone alot of luck dealing with these conmen (or women). The amount of canned responses from Nutralift  that are listed on the San Diego Revdex.com complaints page for Nutralift is enough to convince me that dealing with Nutralift is a misleading and frustrating venture. Thank You, Revdex.com of San Diego for being available and for your time devoted to this issue.]
Regards,
[redacted] A [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform...

this action and, if it does, will consider this complaint resolved.  
I would like to received a refund as stated in their response, however, this master card was canceled because of this problem so I would need them to issue me a check.  Please let me know if they will agree to this.   I do not want another jar of the product sent out but I appreciate their offer.  The refund of my money would be sufficient.  Thank you for your quick resolution of this matter.  
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.There is a version of the scenario that the company failed to include in their response. I DID make a phone call to Nuvalife on 2/12. I talked to a male representative and clearly asked for whatever I had supposedly agreed to, to be canceled for two reasons; 1) I had read many complaints customers had filed with the Revdex.com stating exactly what the company says I agreed to. And 2) Since I had been using the cream I had some changes to my skin and since my skin is very sensitive decided to stop using the product. To continue with what was said to me when I explained that I had called and spoken to a gentleman about canceling, [redacted] said she needed to check to see if I had indeed called since I didn't know the name of the person I spoke with. When she called me back I was told that there was no record of my call and that the only male that works in that center was off on the day I called. Sounded to me as if I was politely being called a liar. To resolve  my complaint I request that the company apologize to me for the offensive manner in which I was treated, completely cancel any/all agreements that I "suppossedly" agreed to and lastly, be provided a full refund in the amount of $84.87 which was charged to my account on 2/15.
Disappointed & Unsatisfied Customer,[redacted]

--[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Hello,
 
To whom it may concern,
 
I recently went through the Revdex.com about a complaint for company Nuvalift.com.
A decision was made by the company that I accepted however I am still waiting for said company to follow through with the agreed reimbursement.
How can I proceed from here b/c this particular case has been closed based on receiving agreed amount.
Do I need to file another claim against the company to receive the agreed upon reimbursement?
 
Your help is much appreciated. Thank you.
 
[redacted]

Please see the attached document for our response. 
March25, 2015ComplaintID: [redacted] Weapologize that Ms. [redacted] is unsatisfied with our response. We offerthe two week trial period to give customers time to decide if NuvaLift issomething they’d like to continue receiving. Her trial began on 2/6/15 andended on 2/20/15. In her response, she states she first attempted to contact uson 2/20/15, however she could have called or emailed at any point within thosetwo weeks to either request an extension or cancel her account.  Oursupervisors do their best to return calls within 24-48 hours, however it cansometimes take a little longer. When she requested a supervisor call back on2/23/15, our Customer Support Representative informed her of this. The customercalled again on 2/24/15 before the supervisor was able to contact her.  Weregret that the customer is unsatisfied with our product and her experiencewith NuvaLift. We are unable to issue a refund, but we will stand by our offerof a complimentary jar. This will be shipped out once we receive an email to [redacted] that a satisfactory resolution has beenreached.  Sincerely,NuvaLiftManagement

February
26, 2015ComplaintID: [redacted] We wouldlike to acknowledge receipt of Ms. [redacted]’s complaint and appreciatethis opportunity to address it. Our customers are sent their initial 30-daysupply of NuvaLift to try for the first 14 days...

without charge. On the 15thday, if the customer has not contacted us, they are automatically billed for theproduct in their possession and enrolled in our NuvaLift Preferred CustomerClub, where they receive a monthly supply every 30 days thereafter. Nowhere onour website do we claim to offer a free sample, sample size, trial size, orfree gift. We offer all customers a trial period to try our full sized product. AtNuvaLift.com we do not hide our Terms and Conditions in small, unreadable textor behind a hyperlink. They are disclosed directly on the ordering website atthe bottom of the page in size 12 font, and are also highlighted in a largewhite box on the second page where the customer inputs their credit cardinformation (please see image on page 2). The customer has to click on “I agreeto the Terms and Conditions” twice before the order is processed. If thecustomer does not “agree” to those terms, the order will not go through.  Thiscustomer began her trial period on 1/31/15, which was when she paid $4.95 forshipping and handling. We did not receive a request to cancel within that trialperiod and so on 2/14/15, her account was charged the retail value of NuvaLift,$84.87.  On2/16/15, the customer called regarding the charge. Her account was cancelledand the Customer Support Representative explained our Terms and Conditions. Wedo not accept returned products outside of the trial period, however we didoffer the customer a courtesy refund of $25.46 without needing that productback. The customer declined this and spoke with a supervisor who went over theTerms and Conditions again.  We willstill honor that refund of $25.46, which will be processed once we receive anemail to [redacted] that a suitable resolutionhas been reached.  Customersatisfaction is very important to us, and we are continuously striving tostreamline and perfect the quality of our service. We do stand by our policiesand would like to reiterate that our customers accept the Terms and Conditionstwo separate times before the order is processed. It is also the customer’sresponsibility to contact us within that trial period if they are not satisfiedwith our product.  Sincerely,NuvaLiftManagement

The customer has the ability to cancel at anytime by calling our Customer Support 
Team or emailing [email protected]. If a customer needs to contact customer 
service, the phone number is listed on nuvalift.com, the pamphlet, and the package 
/>
the product is shipped in. The terms are disclosed clearly on nuvalift.com where the 
customer ordered their product. The customer has to also click "I agree to the terms 
and conditions" twice before the order is processed. If the customer does not "agree" 
to the terms, the order will not process. The terms and conditions are disclosed 
directly on the ordering website, not only on the bottom of the first page, but also 
highlighted in a large white box on the second page where the customer inputs their 
card information as well as sent out with the product.
Specifically, this customer placed their order on 4/28/14. This is when they paid 
the initial $4.95 for shipping, and marks the start of their 14-day trial period. Since 
we did not receive a request for cancelation and/or a returned product during the 
allotted trial period, the customer was charged for the full-month’s supply on the 
15th day, 5/13/14, when the trial period ended. 
Mr. [redacted] contacted our company on 5/14/14 to cancel his subscription. His 
subscription was canceled but he was not issued a refund because this charge was in 
accordance with the Terms and Conditions agreed to upon placing his order. 
We are willing to go ahead and refund the $84.87 for this complaint, however we 
stand by our policies and we would like to reiterate that our customers accept the 
terms and conditions two separate times to process their orders. We state the 
terms and conditions clearly. Terms and conditions are located on the website, and 
should be read as they are there for a reason. Please refer to our website. http://
nuvalift.com

The customer has the ability to cancel at anytime
by calling our Customer Support Team or emailing [email protected]. If
a customer needs to contact customer service, the phone number is listed
on www.nuvalift.com, the pamphlet they receive with their product.
/>
The terms are disclosed clearly on www.nuvalift.com where the
customer ordered their product.
The customer also has to click "I agree to
the terms and conditions" twice before the order is processed. If the
customer does not "agree" to the terms, the order will not process.
The terms and conditions are disclosed directly on the ordering website, not
only on the bottom of the first page, but also highlighted in a large white box
on the second page where the customer inputs their card information.
Specifically, this customer placed their order on
7/27/14. This is when they paid the initial $4.95 for shipping, and marks the start of their 14-day trial period.
Since we did not receive a request to cancel and/or a returned product during
the allotted trial period, the customer was charged for the full-month’s supply
on the 15th day, 8/10/14, when the trial period ended. Unfortunately, the customer did
not contact our support team until 8/13/14 to cancel their subscription. The
subscription was cancelled at that time, however a refund was not given since
the charge was in accordance with the terms and conditions agreed to upon
placing the order.
 
We would also like to address
the concern that our agent disconnected the call while speaking with [redacted].
This is accurate information, however the agent had permission from the
supervisor as [redacted] was using profane language during the call, which we as
a company do not tolerate. We believe all of our Customer Support Representative
deserve to be spoken to with respect, and do not condone otherwise.
 
We apologize for the misunderstanding, and despite everything,
are willing to refund the customer the $84.87 upon email confirmation to [email protected]
that this case has been resolved.  However, we stand by our policies and we would
like to reiterate that our customers accept the terms and conditions two
separate times in order to process their orders.
 
Sincerely,
 
Nuvalift Management

Complaint ID: [redacted]
We would like to acknowledge receipt of Ms. [redacted] complaint, and appreciate this opportunity to address it. Our customers are sent their first full 30-day supply of NuvaLift to try for the first 14-days without charge. On the 15th day, if the customer...

has not contacted us, they are automatically billed for the product in their possession and enrolled in our NuvaLift Preferred Customer Club, where they receive a monthly supply every 30 days thereafter. Nowhere on our website do we claim to offer a free sample, only a trial period to try our product. 
If the customer wishes to cancel, our Customer Service Team is reachable both by phone at (877) 759-7349, and email at [email protected]. The phone number is listed on www.nuvalift.com, and the invoice received with the product.
At NuvaLift.com, we do not hide our Terms and Conditions in small, unreadable text or behind a hyperlink. They are disclosed directly on the ordering website, and also highlighted in a large white box on the second page where the customer inputs their card information. The customer has to click “I agree to the Terms and Conditions” twice before the order is processed. If the customer does not “agree” to those terms, the order will not go through. 
This customer placed their order through our website on 9/16/14. This is when they paid the initial $4.95 for shipping, and also marks the start of their 14-day trial period. Since we did not receive a request for cancelation and/or a returned product during the allotted trial period, the customer was charged for the full-month’s supply on the 15th day, 9/30/14, when the trial period ended. Unfortunately, the customer did not contact us until 10/7/14, therefore we were unaware she was dissatisfied with the product. The subscription was canceled at this time, but the customer was not not eligible for a refund because the charge was in accordance with the Terms and Conditions, which she agreed to upon placing her order. 
To apologize for the misunderstanding, we offered to mail this customer a full-size, complimentary bottle of our product,to which she agreed. It was our understanding that the custome was satisfied with this offer as well as our product, which is why we are surprised she has filed a comlaint against our company.
On page 2, we have inserted the checkout page for our product, which is presented on our website. NuvaLift is only available for purchase from our website. I assure you that we do not try to hide any information from our customers, and present the Terms and Conditions in two separate places on the checkout page so that the customer is able to make an informed purhasing decision. 
We apologize for the misunderstanding, and are willing to refund the $84.87 upon email confirmation to [email protected] that a resolution has been reached. However, we stand by our policies and would like to reiterate that our customers accept the terms and conditions two separate times before the order is processed. 
Sincerely,
Nuvalift Management

The customer has the ability to cancel at anytime by calling our Customer Support Team or
emailing [email protected]. If a customer needs to contact customer service, the phone
number is listed on www.nuvalift.com, the pamphlet, and the package the product...

is shipped in.
The terms are disclosed clearly on www.nuvalift.com where the customer ordered their product.
The customer also has to click "I agree to the terms and conditions" twice before the order is
processed. If the customer does not "agree" to the terms, the order will not process. The terms
and conditions are disclosed directly on the ordering website, not only on the bottom of the first
page, but also  highlighted in a large white box on the second page where the customer inputs
their card information as well as sent out with the product.
Specifically, this customer placed their order on 7/23/14. This is when they paid the
initial $4.95 for shipping, and marks the start of their 14-day trial period.
Since we did not receive a request to cancel and/or a returned product during
the allotted trial period, the customer was charged for the full-month’s supply
on the 15th day, 8/6/14, when the trial period ended.  Unfortunately, the customer did
not contact our company on 8/13/14 to cancel their subscription.The subscription was
cancelled at that time, however a refund was not processed as this charge was in accordance
with the terms and conditions agreed to upon placing the order.
We apologize for the misunderstanding, and are willing to refund the $84.87 upon email confirmation
to [email protected] that a resolution has been reached. However, we stand by our policies and
we would like to reiterate that our customers accept the terms and conditions two separate times before
the order is processed. We are also willing to send out acomplimentary bottle of NuvaLift to the customer
 if they are interested.
Sincerely,
Nuvalift Management

We would like to acknowledge receipt of [redacted] Carter’s complaint and appreciate the opportunity to address it. 
At www.nuvalift.com every customer is given the right to try their first 30-day supply of NuvaLift without charge for the first 14 days. After the...

14-day trial period, if the customer is dissatisfied with the product, they are to return the remainder postmarked for return within their 14-day trial period and also contact our Customer Support Team via email or phone to notify a request for cancelation. If the customer keeps their 30-day supply after the 14 days, they are automatically billed for the product in their possession on the 15th day and then enrolled in our NuvaLift Preferred Customer Club where they are shipped out and billed for a fresh monthly supply every 30 days thereafter.
The customer has the ability to cancel at anytime by calling our Customer Support Team or emailing [email protected]. If a customer needs to contact
customer service, the phone number is listed on nuvalift.com, the pamphlet, and the package the product is shipped in. The terms are disclosed clearly on nuvalift.com where the customer ordered their product. The customer has to also click "I agree to the terms and conditions" twice before the order is processed. If the customer does not "agree" to the terms, the order will not process. The terms and conditions are disclosed directly on the ordering website, not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information as well as sent out with the product.
Specifically, this customer placed their order on 7/10/14. This is when they paid the initial $4.95 for shipping, and marks the start of their 14-day trial period. Since we did not receive a request for cancelation and/or a returned product during the allotted trial period, the customer was charged for the full-month’s supply on the 15th day, 7/25/14, when the trial period ended. [redacted] never contacted our company to cancel his subscription, but it was canceled upon receipt of this Revdex.com complaint.
We apologize for the misunderstanding, and are willing to go ahead and refund the $84.87 for this complaint. However we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their orders.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was out of country and was under the understanding that I could cancel but it was 30 days instead of 14 but by the time you count shipping time it was time to cancel before product could even be tried., and the bill came at the same time as product.  That is why you are not given at least a 30 day trial that is customary on most products.   I did not call the company because my bank advised me to be sure no additional amt could be drafted out as I did not know this small teaspoon of product was to be cost of 90.00 , this company preys on people by taping what the customer is led to believe not what really is to take place, such as billing at the time of 14 day trial . If a product could work that fast it would be worth a million but I assure you it does not and is highly over rated.  look at the ingrediants.  If someone took the time to look at the true facts because if they were truly on the up and up why would they post it 3 times. my bank reversed the charges from me to their favor, not fair to consumers.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me only if I receive the full refund that they state they will make. I never pressed any button twice as to accepting their terms and conditions. I still feel this is a clever scam to collect 80+ dollars especially from senior citizens. The cream itself is worthless and probably is  crisco-like. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]