NYC Airporter Reviews (129)
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NYC Airporter Rating
Description: AIRPORT TRANSPORTATION
Address: 45-02 Ditmars Boulevard, Astoria, New York, United States, 11105
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www.nycairporter.com
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Good morning,Per the company's terms of use, the company does accept any liability for luggage picked up by another customer. As it has happened in the past, if the missing piece of luggage is returned to the company, we will promptly return it the passenger. Respectfully,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Please send refund to [redacted] *** Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me upon reimbursement of $to me from NYC Airporter I paid in cash as indicated on the ticket/receipt attachments above Sincerely, [redacted]
The customer was informed, as his payment was made in cash, a cheque will have to mailed to himAll his information has been submittedThe refund can take approximately 4-weeks for deliveryHe was also informed, as he did use way of his online ticket, only the cash he paid for a one way ticket will be refunded; in the amount of $
Good morning, That is simply not true. NYC Airporter has never accused nor implied that you were "scamming us". We have also apologized several time for the incident. These scammers are out at different locations, we do not know when or where they will strike. But we have been cooperating with the police and their continued investigation. Again, we apologize for this happening. Regards,
Good afternoon, We do apologize for the inconvenienceUnfortunately we can not reimburse taxi feesWe will refund the NYC Airporter tickets.Can you provide a complete mailing address, as the refund will be in the form of a check, mailed to youRegards,
Per company terms, we are not responsible for luggage mistakenly taken by another passengerWe will make every effort possible to return the bag if & when it is returned to usHowever, at this time, the luggage has not been turned into our officesAll we can do is wait in good faith, that the passenger whom has taken the wrong luggage will contact us and return it Kind regards,
Good afternoon, Yes, we have the mailing addressWe are awaiting a [redacted] acount # or a credit card # to ship the bagRegards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
No refund has been
received.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been
resolved
Sincerely,
*** ***
I am wondering if any correspondence is necessary between myself and the business ( e.gmailing address etc.)Am I supposed to notify you when I receive the reimbursement.Thank you for helping resolve this issue
Good afternoon,
We have offered our sincerest apologies in regards to this issueUnfortunately, there are people out there only looking to take advantage of other peopleThe police have been contacted and are still looking into itAt this time, there is not much more
we can do, as this person is NOT an employee or affiliate of NYC Airporter.Any further information obtained, will be relayed immediately
Regards,
Good afternoon, We do apologize for the unpleasant experience. We will refund the tickets purchased. Respectfully,
We do apologize for the inconveniencePlease provide a complete mailing address for the refund
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.The check has been received and has clearedThank you for resolving this matter.Thank you Revdex.com for investigating this complaint
Sincerely,
*** ***
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
my problem is the compliant I filed *** is not resolved I have not heard from airporter and yes I discarded the return receipt I was not told by their agent it was a return receiptI want my $dollars back thank you
Sincerely,
*** ***
Good morning,
We do apologizeAll cash refunds are issued via checkKindly provide your complete mailing address and I will submit the refund request
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my
complaint has NOT been resolved because:
No refund has been received.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my
complaint has NOT been resolved because:
* This response is the same as before, "it's into the accountants hands" I would like to hear WHEN my check will be submittedAfter months I should get at least a date as to when I should get my refundWe are well passed 3-weeks. All I want is my refundThank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***
Good morning,
We do apologize for the inconvenienceCan you please provide us with a scan of the receipt &/or ticket you have in your possession.
We will also need the last digit of the card used for the refund
Kind regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThe check has been received and has clearedThank you for resolving this matterThank you Revdex.com for investigating this complaint
Sincerely,
*** ***