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Once Upon A Child

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Once Upon A Child Reviews (118)

Good Morning! On 10/24/2014, I called Professional Finance Co regarding an account from [redacted] since I saw it pop up on my credit reportI paid the bill with the agreement that it'd be removed, which it wasI called back some time later (memory is foggy) in regards to another random account that had popped up on my report with themWhen I called, I was told that they had no other accounts to my name and to just dispute this new itemIt is (apparently) still on my credit reportI need a statement sent to me in order to verify it is my debt if there is an account open

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] ? I disagree with the above statementsFirst of all I probably only redemed $total this year? Why don't you go after the people who have at least redemed $from you this year cause of those people having to accounts in your system? I also think a judge will not order me to go to court for such a small amount of money but we will seeAlso good luck geting to New York since I will have to agree to be extraditated and most likely I want agree to it? Also in another survey site I have two accounts and none of them have been removed but I will not say which one to due security and other issues from your bad company? Also you could of closed one account and kept the other one open? And since I lost an award, I will still be complaining to all the sites I can and tell the site why and than hopefully more people will start complaining here and your Better Buissiness grade will go down from all the unresolved complaints at least by one letter grade ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Hi Johana, I just spoke with you on the phone about this customer complaintThe ID # is [redacted] I have spoken with the store manager and we cannot find that she has sold to us in the last monthsI'm wondering if she came in with a friend and sold under their name, we require a photo ID for all customers selling to the storeThe manager checked the sales floor and we have one swing that was bought on the 11TH of April but the buy price doesn't match the amount the customer stated in her complaintI guess I need a description of her swing and if it's sold, seeing that it's days after the fact, what compensation would make her happyIf the swing has in fact sold, I'll need her correct address so we can mail her a check from our main office.If you can please get back to me ASAP, I would greatly appreciate it.Thank you, [redacted] Once Upon A Child® http://www.ouac.com/

Revdex.com: This complaint is resolvedThe business apologized, lifted the ban and extended a $store credit for the misunderstanding

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] ? First of all I was alsmost sure I got permission to use a second account since my first account was not working correctly? Second of all I did not do the daily clicks in both accounts? I did the triva and guess the number game in both accounts? I also played different games in the two accounts Oce account was Soduku and other account was Solitare? thrid of all I lost my last Amazon Gift Card without any warning? 4th of all I am legally [redacted] from birth and QuickRewards threaten to take me to court in New York when I have no money since I do not work? We should work together to find a proper solution to this problemPlease reply to this email and thanks for your help ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

This company had me set up a collection agreement with them for $per month about 6-months ago as they contacted me regarding a medical bill from 5-years ago that I could not locate my carbon copy for proof of payment (I had changed banks within that time frame) They contacted me to take me to court, they had me sign their agreement that a monthly payment would be deducted, This last Friday after work I went to get groceries and I was told that my account ( debit ) was declined 3X since it was after hours I could not go to my bank When I went out to my car I went online to my account and seen two unknown debits attempting to draw from my bank account immediately thinking I had some fraud taking place on my account! The next morning I went to my bank as soon as it opened and the representative stated the PFC were whom the debits were from I asked her to bring up all their debits as I usually only debit my check book since I have a payment agreement with them, she stat

[redacted] dropped items off at Once Upon a Child to be looked at for purchase by the store [redacted] signed a form stating she would be back by the close of business that same day or her items would be forfeited Her items were completed at approximately 5pm which is when we spoke to [redacted] on the phone stating her items were about to be completed She had until 8pm to come back to the store to complete the transactionShe stated that she could not return and we restated our policy to her She said her husband could return but we told her it needed to be the person who had filled out and signed the formWe had no obligation to inform a spouse of the business being conducted between our store and [redacted] She did not return [redacted] always had the option to pick up her items and bring them a different day if the timeframe of the completion of the transaction was not going to work for her [redacted] has sold items to us times before this and our policy has always been the same [redacted] items were donated to a charity at the close of business that same dayThis is a very unfortunate situationOnce Upon a Child is in the business of buying and selling children's items We took the time to look at [redacted] items and then had to donate them and not receive anything for our time and make a customer unhappy in the process We completed what we said we would do by processing her items by the end of business that day but unfortunately it was a busy day at my store and [redacted] was told this when she checked her items in that it was a long wait time and she chose to still leave themAt anytime she could have called and checked on the status of her items Sincerely, Chris A [redacted] Once Upon a Child Owner

I have just yesterday received my device back from HearSource and I could not be more pleased For less than 1/what my audiologist said it would cost to send it back to the original manufacturer I had all the repairs it needed done plus received a one year warranty They repaired all the channels (retubed the receiver and replaced the microphone), replaced the battery compartment, resoldered broken wires and replated the custom aid for under $ Plus the shipped it back via FEDEX day delivery I am so glad I found them

I have received response back from the owner of the store and I think we have resolved our issueI would like to close me complaint claim at this timeIf I don't get what is promised I will continue to move forward.Thank you, [redacted]

I have received response back from the owner of the store and I think we have resolved our issueI would like to close me complaint claim at this timeIf I don't get what is promised I will continue to move forwardThank you, [redacted]

Ms [redacted] , brought items she wished to sell in to my store She was told during the check in process that she would need to be back to the store before we closed that same day to receive payment for any items we were interested in and to pick up any items we were not interested in Ms [redacted] signed a form stating she would be back before the close of the business day or her items would be donated Ms [redacted] was called when her items were done being processed and was told again that she needed to return before the store closed that day Ms [redacted] chose not to return to the store that day so all of her items were donated to charity.Sincerely, [redacted] Once Upon a ChildOwner

12/15/- receive notice of collections, dated 12/13/16, concerning alleged debt from 5/29/14,and threat of legal action should I not exercise my right to dispute the notice 12/15/- contacted PFC by phone, spoke with Elizabeth, advised I wished to dispute the notice and I would mail letter along with other documents necessary to close the claim 12/16/- contacted PFC by phone, spoke with Chantel, advised documents mailed and I would contact them soon to verify receipt of the documents 12/21/- contacted PFC by phone, spoke with Elizabeth, requested verification documents received, she simply stated they contacted original creditor and I still owed the amount in question She would not verify my documents have been received I advised I would like confirmation of dates that I have contacted PFC concerning this claim at which time she advised she was unable to verify that information I asked to speak to supervisor, at that time was transferred to voicemail of person

Initial Business Response / [redacted] (1000, 5, 2015/10/09) */ The return was processed onto the customers cardWhen the customer contacted us the very next day stating that the funds were not in her bank yet, the associate informed he again that it could take to business daysI called our credit card processor to confirm that the refund was processed onto the card days earlierThey confirmed that the refund was processed onto her card and because of all the banking regulations and steps involved in the process that it takes on average to business daysThe refund has been issuedI do not control the banks or the federal Reserve which oversees all of this, so there is nothing more I can doThe refund was given to this customer and she needs to be patient as the banks process itI will not give a another refund as the funds have been processed back onto the card and will be redeposited into the account Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) It has been days (business days) and the funds have NOT been returned to my account; I confirmed with my bank again this morningThe owner was rude, discourteous and at no point apologized for this errorHe claims to have called the company that processes his payments/returns, however became hostile when I asked him to provide some type of proofI offered, and continue to offer, to provide proof from my bank that the funds had NOT, nor have they ever, been returned to my accountA legitimate business would accept the proof from the bank, correct the error and apologize to the consumerThis is essentially stealingThis man owes me my refund amountI am not asking for "another refund"; simply the original amount that I am owed

THE COMPLAINT I AM ABOUT TO MAKE SOUNDS 100% LIKE THE OTHER COMPLAINTS FILED AGAINST THIS COMPANY COMPLAINTS INVOLVING HARASSING PHONE CALLS ABOUT MONEY YOU OWE, BUT YET NOT PROVIDING INFORMATION TO YOU TO PROVE YOU ACTUALLY OWE THEM SOMETHING THEN REQUESTING INFORMATION FROM THEM BUT BEING TOLD THEY WILL NOT GIVE YOU THE INFORMATION UNLESS YOU MAIL A WRITTEN LETTER REQUESTING THE INFORMATION SEEMS LIKE A COMMON THEME WITH THIS COMPANY IN MY CASE, THIS COMPANY IS CLAIMING I OWE A DEBT FOR MEDICAL BILLS AND YET WILL NOT PROVIDE ME WITH THE STATEMENT TO SHOW THAT I DO OWE THEM THEY HAVE BEEN ON MY CREDIT REPORT FOR OVER A YEAR, I HAVE NOT RECEIVED ONE SINGLE STATEMENT FROM THEM ON THE ISSUE AND WHAT IT IS FOR I RECEIVE HARASSING PHONE CALLS 3-TIMES A DAY, SO MANY THAT I HAVE HAD TO BLOCK THE NUMBER BECAUSE THEY WILL NOT STOP CALLING I HAVE ATTEMPTED TO GET INFORMATION FROM THEM WITH NO SUCCESSBELOW IS A TIMELINE OF MY ATTEMPTS TO DEAL WITH THIS COMPANY: FIRST, I MA

Buy hearing aids stop working one year later, sent into get them fix, they sent them back left one still not fix and months later right one stopped working,call them and was told that I had to pay for each aid to repair after the aids stopped working after only short monthsNot good produce or service

I received a Summons to Answer for a medical billThere were three accounts on the summons I call Professional Finance Company, Incby which I told them I would be happy to pay off the two smaller accounts and make payment arrangements for the third Keep in mind, I have not received ANY bills for any of these services, but figured I do owe the bills because of services I did have at the facilityI did move so am figuring that is why I did not receive the bills Anyway, while trying to make payment arrangements for the larger account, which I am not disputing I owe, I simply do not have 3K on hand, the representative started asking very personal questions such as, what year were you married, and where does your husband workThey also asked personal questions about me, which I am happy to answer as this is MY debt, but I will not answer questions regarging my husband I do not believe their line of questioning is relevent, necessary or even legal in order for me to pay my bi

I have contacted this company to advise them that this collection is not valid The collection amount shown was paid in full on 6/15/ My wife paid the final balance of $on 6/15/online via their website (www.epayitonline.com) She then called the same day and they confirmed that there was a zero balance I disputed this collection via [redacted] on 7/17/17....when I realized that this bogus charge had ruined my credit report They will have this on file where we requested that this incorrect collection be removed We also threatened legal action if it was not removed as it has ruined my credit report AGAIN, WE FEEL THERE WAS UNFAIR CREDIT REPORTING AND WANT THIS ERROR REMOVED ASAP THIS ACCOUNT WAS PAID IN FULL IN I am attaching a copy of the invoice with applicable data showing date it was paid, etc The original billing company never submitted this medical claim through our insurance We never got a bill until 5/31/due to THEIR error This was paid

Just awful people I got served papers at work, stating I owed a debt How dare they harass me at work! I called them right as soon as I got the papers The debt was less than $300, so coming to my place of business is very unprofessional!! I wanted to pay the debt, and they just kept adding fees Fees the original debtors never added, and I never signed anything saying I was willing to pay fees they just wanted to take me to court rather than let me pay my original debt They are horrible people with dollars signs in their eyes I hate them! I just wanted to clear this up, and they made it impossiblewhy would you want to screw people over, and make it impossible for them to live, leaving them with little options? Awful people!

Initial Business Response /* (1000, 5, 2015/10/16) */
I need the address to end a vheck to

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Description: GENERAL MERCHANDISE-RETAIL

Address: 13945 N Highway 183, Austin, Texas, United States, 78717-5908

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