Once Upon A Child

I had my kitchen and bathroom installedIt took a little longer than I expectedHowever, the end result is amazingThe Kohler products were sensational

I received telephone calls from this business multiple times, but no one ever left a message I called back recently to determine why I kept receiving phone calls but no message The company representative who answer the phone had all my personal information (full name, date of birth, social security number, address and phone number) and told me that I owed for a medical services received earlier this year and needed to pay the amount in full I asked for documentation that I did in fact owe this money and was told that the company could not provide that without me sending in a written request After going round and round several times, I informed the representative that I would not give any type of payment information over the phone to a representative of a company that could not even provide documentation that it was a valid debt It is highly disturbing to me that in this day and age all of my personal information has been provided to some company that REFUSES to provide consumers proof that they actually owe the payment that is being demandedIt is worthy to note that in my case the medical provider who the debt originated with had an incorrect address for me and I never received a statement from the provider nor the opportunity to make payment prior to the account being turned over to this less than "professional" companyBeware to anyone who has the misfortune to have an account sold to the company It will no be a pleasant experience, nor will they be able to prove to you that you actually owe the money they are demandingAlso noteworthy, I paid the amount due in full directly to the medical provider and Professional Financial Coadded a negative report to my credit report two days later When I disputed it, noting the account was paid in full and it was removed by the credit bureau, PFC refiled it and changed the date to the first of the month which was prior to the date I made the paymentIs it possible to give a company negative star rating, even that would be generous

Professional Finance Company has, after being told repeatedly that the debt does not belong to me, continue to report an open collections account with all credit reporting agenciesAfter repeated request for validation of the debt which I was only informed of after seeing it on my credit report they provided me with documentation,The only item in this documentation that "validated" the debt was my nameThere was no social security number, not even so much as a signatureThey continue to insist that this debt belongs to me even while acknowledge that they don't even know the name of the person who signed the documentation they are using to support there claim to the debtThis debt does not belong to me

THE COMPLAINT I AM ABOUT TO MAKE SOUNDS 100% LIKE THE OTHER COMPLAINTS FILED AGAINST THIS COMPANY COMPLAINTS INVOLVING HARASSING PHONE CALLS ABOUT MONEY YOU OWE, BUT YET NOT PROVIDING INFORMATION TO YOU TO PROVE YOU ACTUALLY OWE THEM SOMETHING THEN REQUESTING INFORMATION FROM THEM BUT BEING TOLD THEY WILL NOT GIVE YOU THE INFORMATION UNLESS YOU MAIL A WRITTEN LETTER REQUESTING THE INFORMATION SEEMS LIKE A COMMON THEME WITH THIS COMPANY
IN MY CASE, THIS COMPANY IS CLAIMING I OWE A DEBT FOR MEDICAL BILLS AND YET WILL NOT PROVIDE ME WITH THE STATEMENT TO SHOW THAT I DO OWE THEM THEY HAVE BEEN ON MY CREDIT REPORT FOR OVER A YEAR, I HAVE NOT RECEIVED ONE SINGLE STATEMENT FROM THEM ON THE ISSUE AND WHAT IT IS FOR I RECEIVE HARASSING PHONE CALLS 3-TIMES A DAY, SO MANY THAT I HAVE HAD TO BLOCK THE NUMBER BECAUSE THEY WILL NOT STOP CALLING I HAVE ATTEMPTED TO GET INFORMATION FROM THEM WITH NO SUCCESSBELOW IS A TIMELINE OF MY ATTEMPTS TO DEAL WITH THIS COMPANY:
FIRST, I MA

Early in I noticed my *** credit score decreasing from a level which had been above Upon gathering further details via credit reports it was noticed that Professional Finance Company had an account in for collections of $with my name Upon calling them to clarify they did not confirm or provide information about the amount in collections I have no record of a bill from whomever submitted the account Also no mail or other records from Professional Finance I submitted a certified letter in October via US post office requesting detailed information A signed receipt of the certified mail was received however again no information received from Professional Finance I have also submitted an on-line and mail request to *** disputing the information upon which they have not been able to supply any further data other than to confirm the debt is assigned to myself I have over years of strong credit records with never a collection issue Now I have a negative

Just received a cold call from Professional Finance Company saying that they were trying to collect a debt Problem is, I have no debt I asked for the details and they refused until a gave them the of the pieces of financial security (never give these out to a cold call) ie: SSN and DOB Sounds a lot like an identity theft business

Your company is going to get itself into trouble eventually for your "procedure" of asking for identifying information without first identifying who you are and why you want dates of birth and addressesWe live in a world where ID theft is very real and not every one you call is some loser running off on their debts (your agents might want to keep that in mind before unleashing the rudeness.) Just a warning, lol

Won't answer phonesAll I was trying to do was pay a bill in fullAdd on ridiculous fees

I received telephone calls from this business multiple times, but no one ever left a message I called back recently to determine why I kept receiving phone calls but no message The company representative who answer the phone had all my personal information (full name, date of birth, social security number, address and phone number) and told me that I owed for a medical services received earlier this year and needed to pay the amount in full I asked for documentation that I did in fact owe this money and was told that the company could not provide that without me sending in a written request After going round and round several times, I informed the representative that I would not give any type of payment information over the phone to a representative of a company that could not even provide documentation that it was a valid debt It is highly disturbing to me that in this day and age all of my personal information has been provided to some company that REFUSES to provide consumers proof that they actually owe the payment that is being demandedIt is worthy to note that in my case the medical provider who the debt originated with had an incorrect address for me and I never received a statement from the provider nor the opportunity to make payment prior to the account being turned over to this less than "professional" companyBeware to anyone who has the misfortune to have an account sold to the company It will no be a pleasant experience, nor will they be able to prove to you that you actually owe the money they are demandingAlso noteworthy, I paid the amount due in full directly to the medical provider and Professional Financial Coadded a negative report to my credit report two days later When I disputed it, noting the account was paid in full and it was removed by the credit bureau, PFC refiled it and changed the date to the first of the month which was prior to the date I made the paymentIs it possible to give a company negative star rating, even that would be generous

Professional Finance Company has, after being told repeatedly that the debt does not belong to me, continue to report an open collections account with all credit reporting agenciesAfter repeated request for validation of the debt which I was only informed of after seeing it on my credit report they provided me with documentation,The only item in this documentation that "validated" the debt was my nameThere was no social security number, not even so much as a signatureThey continue to insist that this debt belongs to me even while acknowledge that they don't even know the name of the person who signed the documentation they are using to support there claim to the debtThis debt does not belong to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I disagree with the above statementsFirst of all I probably only redemed $total this year Why don't you go after the people who have at least redemed $from you this year cause of those people having to accounts in your system I also think a judge will not order me to go to court for such a small amount of money but we will seeAlso good luck geting to New York since I will have to agree to be extraditated and most likely I want agree to it Also in another survey site I have two accounts and none of them have been removed but I will not say which one to due security and other issues from your bad company Also you could of closed one account and kept the other one open And since I lost an award, I will still be complaining to all the sites I can and tell the site why and than hopefully more people will start complaining here and your Better Buissiness grade will go down from all the unresolved complaints at least by one letter grade
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

My brother went to the hospital for mental issues He felt he was going to harm himself and/or others Got a hospital bill They served him He calls them to tell them to let me handle it and they say they have to record it He says he doesn't want to be recorded they hang up I contacted them I want to pay the bill they won't let me stating I'm a 3rd party I spoke to supervisor Scott M*** and I spoke to Scott M***'s supervisor Darrick G*** I keep telling them I'm the trustee I pay his bills How do I pay this bill and they say I can't I'm a third party

I have contacted this company to advise them that this collection is not valid The collection amount shown was paid in full on 6/15/ My wife paid the final balance of $on 6/15/online via their website (www.epayitonline.com) She then called the same day and they confirmed that there was a zero balance I disputed this collection via *** on 7/17/17....when I realized that this bogus charge had ruined my credit report They will have this on file where we requested that this incorrect collection be removed We also threatened legal action if it was not removed as it has ruined my credit report AGAIN, WE FEEL THERE WAS UNFAIR CREDIT REPORTING AND WANT THIS ERROR REMOVED ASAP THIS ACCOUNT WAS PAID IN FULL IN
I am attaching a copy of the invoice with applicable data showing date it was paid, etc
The original billing company never submitted this medical claim through our insurance We never got a bill until 5/31/due to THEIR error This was paid

12/15/- receive notice of collections, dated 12/13/16, concerning alleged debt from 5/29/14,and threat of legal action should I not exercise my right to dispute the notice
12/15/- contacted PFC by phone, spoke with Elizabeth, advised I wished to dispute the notice and I would mail letter along with other documents necessary to close the claim
12/16/- contacted PFC by phone, spoke with Chantel, advised documents mailed and I would contact them soon to verify receipt of the documents
12/21/- contacted PFC by phone, spoke with Elizabeth, requested verification documents received, she simply stated they contacted original creditor and I still owed the amount in question She would not verify my documents have been received I advised I would like confirmation of dates that I have contacted PFC concerning this claim at which time she advised she was unable to verify that information I asked to speak to supervisor, at that time was transferred to voicemail of person

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This company called meAs I answered my phone, a recording told me to hold and I was the next caller in lineI didn't call them
Then I was told this was personal and I couldn't get any information on why I had been called
With all the security breaches (***), if I get a call, they can tell me details so I can determine the importance of the situation
I called this number againI was given the same run aroundThey used information personal to me to validate meYet I was given NO information validating their callI am very upset by this rude business style (calls me and puts me on hold with the number of calls ahead of me) and then they never told me what this was concerningI am not going to validate personal information over the phone to some company I know nothing about

Revdex.com:
This complaint is resolvedThe business apologized, lifted the ban and extended a $store credit for the misunderstanding

These people are crooks I was threatened with a lawsuit for a bill that was settled more than five years ago I can not prove that the doctor's office agreed to reverse the charges, so I am stuck with this charge until I can get it figured out I really don't need the hassle of appearing in court and all the extra charges that go with that in the off chance that I might win Since it was less than $I agreed to pay it to avoid a court appearance They slapped on another $in "fees" and took my debit card number They charged my debit card TWICE, and offered to "look into it" if I would mail them my bank statement I have reported it as fraud to my bank

Last week a new collection account was posted to my credit report from this company in the amount of 233$I immediately disputed the account with *** and ***The account was deleted from my *** because it could not be verified by remains on my *** stating the account was verifiedI never received any collection notice nor was I allowed my days to dispute the validity of this account per the FCRAI logged into my patient portal this morning for whom Professional Finance Co is stating is their client and it states on there I do not have an outstanding balance

I've NEVER left a review OR complaint for the Revdex.com beforeBut this is something that CANT be ignoredI went through a VERY rough year in A trip to Urgent care with no money to keep up with the medical bills ended up with bills going to CollectionsWhen I got back on my feet I contacted PFCAs every website states"Get it in writing.." "Get an email of their promise" minutes on the phone and I got nowhere, but a promise"It's a medical bill, you didnt know it went to collectionsIt's our company POLICY to remove it from your credit report as soon as it's paid" I was skepticalVERY skepticalI put it off for monthsFinally, after being 100% debt free and still having a bad credit score I gave inI paid them in fullPlus the interest that THEY added onGuess what? ONE week laterit's GONE from my credit report and my score JUMPEDPOINTS to be exactTHANK YOU PFC for following through with your wordWhat a weight off my shoulders that I didnt have to fight to get this removed from my reportI can completely move on from a bad year, many years agoWith PEACE!!