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Once Upon A Child

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Once Upon A Child Reviews (118)

Funny the Name PROFESSIONAL when there is nothing professional about them My wife and I got letters in the mail telling use we owed for doctor bills and had days to write a letter to them if we didn't agreeWell long story short I pay my bills and when I contacted the company they said I owed I did not owe them anythingAfter an amount of time on the phone the company found out the person that owed them had the same name as my wife but it was not herI still had to write a letter to unprofessional finance because with them you are guilty until you prove your innocentAfter a weeks of fighting with unprofessional financeI wrote there letter they requested to dispute that I owed them money within two days I received another letter from unprofessional finance that stated they looked into the debit and it was mineThey were really putting a lot of effort into getting me to pay someone else's billI'm guessing they weren't able to find the person so I was a good targetI got back on the phone had to talk with the manager of the company they said I owed and they finally called unprofessional finance and straighten therm outFound out form that company that they had no SS number so that wasn't given to unprofessional financeUnprofessional Finance just figured my name was the same and no one else in the world would have the same name as this guy so it has to be himI almost forgot the best part when the company finally straighten this out with they told the lady on the phone to let me know they were sorry

I received a bill in my mail from this senderIt states that I have to pay $for a service which was done back in 02/03/with *** *** ** ***A service that I never received from this provider

I received a bill in my mail from this senderIt states that I have to pay $for a service which was done back in 02/03/with *** *** ** ***A service that I never received from this provider

This company is suing for a $and $medical billingBoth bills have previously been paidWe have banking and accounting records showing these specific bills were paid and despite notifying Orofessional Finance Company they cntunue he lawsuitMy wife further uncovered that this same company is attempting to sue her for approximately $regarding her medical billsWhat my wife discovered is Carson Tahoe Hospital which located where we live in northern Nevada has been utilizing a billing service in Greerley, Colorado Our monthly payments despite through electronic banking listing the specific accounts to be paid were unethically misapplied This was done willfully and knowingly creating an appearance of non paymentThis billing company forwarded these accounts to a collection company which is also in Greeley, Colorado and none our payments were credited to these accountsThe Carson Tahoe Hospital Business Office in Carson City is aware of the unethical misapplication of our payments and they agree the accounts for which I'm being sued are actually paid in fullBut Professional Finance Company continues attempting to sue and attempting to serve my wife while having in their position some evidence of payments made Personal Finance Company on Monday told my wife they would try to stop the process serverEach day she's called back this company they say they haven't heard any response to their emails sent to the process server It is now Friday Also, when talking to Federal Goverment they informed me of certain laws the Professional Finance Company-collection company is required to follow I can tell you PFO has ignored these laws

I was notified by phone of a debt owed in the second week of February It was a robo-call that spoke rapidly and gave a phone number that was not the same as the caller ID - too fast to write it down before it disconnects I had to let it go to voicemail when I was away on vacation in order to get the number to call them back Apparently I'm not the only one who had a hard time with the number to call When I mentioned it to *** they said they'd heard that from other customers as well
I contacted them today to clear up the matter but I asked the for the pertinent info first: Who's bill was this? What was the date of service? The date the bill was sent to them? Had it been reported to the credit agencies yet? And I confirmed my contact info
This is where it got strange Though they had all the correct info to contact me in their system (because this is how I confirmed it was me calling), when asked the above questions I was livid that they'd reported me to

When I first got my notice in the mail I immediately called them to show me proof of the debt I owedI was told they couldn’t and wouldn’t send me anything by mailI asked for a written statement and again they said they couldn’t do thatI have been making payments to them for the last yearI missed a couple of payments because life gets busy sometimes and without receiving a monthly statement it can be easily forgottenI called today to try and make a payment of $30, the representative that I spoke to would not accept my paymentHe said I would have to pay $today or they would move further with their collectionsI asked what The collection procedure was and he told me he was not going to speculate on my account of what the steps would beHe was extremely rude and very unprofessionalI pushed further on wanting to know what the procedure was and he told me to go to askdrdebt.com
I then asked him if it was their specific policies and debt collection processHe then told me no it is a general guideline to help you understandAre you kidding me? You want me to hand over money to a company I know nothing about and can’t tell me anything about my account?!? I worked in the collection business I know for a fact you cannot refuse payment from someone, if I offered to pay $they would have to take itI find this company disrespectful, distasteful, rude, uneducated and quite frankly a bunch of bullies

This place is awful I went to sell them a swing that I had just purchased from them about months prior and my baby doesn't like swings so she only used it about times, so they told me to leave and come back in minutes which I did so when I get back they said they could not buy the swing back from me because it was brokenI said there is no way it's brokenThey showed me the swing and the plastic was cracked and the leg was broken offI told them that when I brought this swing in it was not broken that one of their employees that was looking at it must've done itThey wouldn't let me talk to a manager or anything so now I have a swing that is completely useless to meThumbs down!

Early in I noticed my *** credit score decreasing from a level which had been above Upon gathering further details via credit reports it was noticed that Professional Finance Company had an account in for collections of $with my name Upon calling them to clarify they did not confirm or provide information about the amount in collections I have no record of a bill from whomever submitted the account Also no mail or other records from Professional Finance I submitted a certified letter in October via US post office requesting detailed information A signed receipt of the certified mail was received however again no information received from Professional Finance I have also submitted an on-line and mail request to *** disputing the information upon which they have not been able to supply any further data other than to confirm the debt is assigned to myself I have over years of strong credit records with never a collection issue Now I have a negative

I received a Summons to Answer for a medical billThere were three accounts on the summons
I call Professional Finance Company, Incby which I told them I would be happy to pay off the two smaller accounts and make payment arrangements for the third
Keep in mind, I have not received ANY bills for any of these services, but figured I do owe the bills because of services I did have at the facilityI did move so am figuring that is why I did not receive the bills
Anyway, while trying to make payment arrangements for the larger account, which I am not disputing I owe, I simply do not have 3K on hand, the representative started asking very personal questions such as, what year were you married, and where does your husband workThey also asked personal questions about me, which I am happy to answer as this is MY debt, but I will not answer questions regarging my husband
I do not believe their line of questioning is relevent, necessary or even legal in order for me to pay my bi

I have contacted this company to advise them that this collection is not valid The collection amount shown was paid in full on 6/15/ My wife paid the final balance of $on 6/15/online via their website (www.epayitonline.com) She then called the same day and they confirmed that there was a zero balance I disputed this collection via *** on 7/17/17....when I realized that this bogus charge had ruined my credit report They will have this on file where we requested that this incorrect collection be removed We also threatened legal action if it was not removed as it has ruined my credit report AGAIN, WE FEEL THERE WAS UNFAIR CREDIT REPORTING AND WANT THIS ERROR REMOVED ASAP THIS ACCOUNT WAS PAID IN FULL IN
I am attaching a copy of the invoice with applicable data showing date it was paid, etc
The original billing company never submitted this medical claim through our insurance We never got a bill until 5/31/due to THEIR error This was paid

Professional Finance Company Inc has received an extra payment for my account, it has been four (4) weeks from me calling them about the return of this check, the only thing they tell me is that the check has been mailed, every time I ask for a receipt or tracking number they just tell me that they send it regular mail and that they don't have any other information, they received payment in full and now that they have to pay back they are horrible at doing it, now if we are talking about $ dollars I will not be bothering with this but we are talking more than $dollars and in my situation is money that I really need back

I was first notified of this debt by being served papers, immediately I called them and offered to pay it in full on october 5th, they said by then it would be when originally, according to the papers served it was only I worked overtime for one week to pay them on the 21st and it was already upped due to them filing court papersThey claimed to send out multiple notices in which I have never received, mind you I never received a notice from the original creditor eitherI tried explaining this to them and the debt collectors response was "it's on your credit report" that's their reasoning for not giving me an opportunity to pay before going to courtThe 21st came and I paid the but could not pay the fees, a family member offered to help but their payment did not go through, they are still taking me to court for the feesI'm sick and frustrated so I became upset and told the debt collector to take what I have left for the remainder in feesHer response to me being upset was that "everyone is obligated to pay their medical bills"Making it sound as if I was trying to get of paying my bills! I was under the assumption the insurance paid it since I was not getting any noticesBut clearly that doesnt matter! She now has claimed that both payments were cancelled out, however according to my bank statement they have taken the from me but according to her I owe the full and thats what would need to be paidI tried to tell her that the payment was taken out and she refused to listen and ended up hanging up on me! This entire situation has been horrible all I wanted was to pay the amount owed and move on and instead I am subjected to being belittled and then hung up onCollection agency main job is to take your money and keep their ignorant comments to themselves! Guess now I will have to go to court and pay the since they refuse and claim I owe the

Hello,
I have been making monthly payments to Professional Finance since December of Beginning with *** *** and then in 2014, they bought my *** *** *** medical bill, both bills totaling $I have kept track of all payments, adjustments from the first payment made
In July of 2015, after asking a number of times, I finally received a detailed/itemized bill, the ONLY one I have receivedI have continued to make payments each monthAs of June/July of this year, I was down to a last few payments, as far as my budget sheet, and called to ask for another detailed/itemized billThe man on the phone refused to send one, refused to speak to me about the bill; the only information he noted was the amount I owed, which was in the $to $range (I was showing $218)He stated I had to ask for the bill in writing
I have been sending requests for my bill over the past monthsI have also added a breakdown of my payments and bill showing what

THE COMPLAINT I AM ABOUT TO MAKE SOUNDS 100% LIKE THE OTHER COMPLAINTS FILED AGAINST THIS COMPANY COMPLAINTS INVOLVING HARASSING PHONE CALLS ABOUT MONEY YOU OWE, BUT YET NOT PROVIDING INFORMATION TO YOU TO PROVE YOU ACTUALLY OWE THEM SOMETHING THEN REQUESTING INFORMATION FROM THEM BUT BEING TOLD THEY WILL NOT GIVE YOU THE INFORMATION UNLESS YOU MAIL A WRITTEN LETTER REQUESTING THE INFORMATION SEEMS LIKE A COMMON THEME WITH THIS COMPANY
IN MY CASE, THIS COMPANY IS CLAIMING I OWE A DEBT FOR MEDICAL BILLS AND YET WILL NOT PROVIDE ME WITH THE STATEMENT TO SHOW THAT I DO OWE THEM THEY HAVE BEEN ON MY CREDIT REPORT FOR OVER A YEAR, I HAVE NOT RECEIVED ONE SINGLE STATEMENT FROM THEM ON THE ISSUE AND WHAT IT IS FOR I RECEIVE HARASSING PHONE CALLS 3-TIMES A DAY, SO MANY THAT I HAVE HAD TO BLOCK THE NUMBER BECAUSE THEY WILL NOT STOP CALLING I HAVE ATTEMPTED TO GET INFORMATION FROM THEM WITH NO SUCCESSBELOW IS A TIMELINE OF MY ATTEMPTS TO DEAL WITH THIS COMPANY:
FIRST, I MA

Just awful people I got served papers at work, stating I owed a debt How dare they harass me at work! I called them right as soon as I got the papers The debt was less than $300, so coming to my place of business is very unprofessional!! I wanted to pay the debt, and they just kept adding fees Fees the original debtors never added, and I never signed anything saying I was willing to pay fees they just wanted to take me to court rather than let me pay my original debt They are horrible people with dollars signs in their eyes I hate them! I just wanted to clear this up, and they made it impossiblewhy would you want to screw people over, and make it impossible for them to live, leaving them with little options? Awful people!

Hello,
I have been making monthly payments to Professional Finance since December of Beginning with *** *** and then in 2014, they bought my *** *** *** medical bill, both bills totaling $I have kept track of all payments, adjustments from the first payment made
In July of 2015, after asking a number of times, I finally received a detailed/itemized bill, the ONLY one I have receivedI have continued to make payments each monthAs of June/July of this year, I was down to a last few payments, as far as my budget sheet, and called to ask for another detailed/itemized billThe man on the phone refused to send one, refused to speak to me about the bill; the only information he noted was the amount I owed, which was in the $to $range (I was showing $218)He stated I had to ask for the bill in writing
I have been sending requests for my bill over the past monthsI have also added a breakdown of my payments and bill showing what

Good Morning! On 10/24/2014, I called Professional Finance Co regarding an account from *** *** since I saw it pop up on my credit reportI paid the bill with the agreement that it'd be removed, which it wasI called back some time later (memory is foggy) in regards to another random account that had popped up on my report with themWhen I called, I was told that they had no other accounts to my name and to just dispute this new itemIt is (apparently) still on my credit reportI need a statement sent to me in order to verify it is my debt if there is an account open

Your company is going to get itself into trouble eventually for your "procedure" of asking for identifying information without first identifying who you are and why you want dates of birth and addressesWe live in a world where ID theft is very real and not every one you call is some loser running off on their debts (your agents might want to keep that in mind before unleashing the rudeness.) Just a warning, lol

I was notified by phone of a debt owed in the second week of February It was a robo-call that spoke rapidly and gave a phone number that was not the same as the caller ID - too fast to write it down before it disconnects I had to let it go to voicemail when I was away on vacation in order to get the number to call them back Apparently I'm not the only one who had a hard time with the number to call When I mentioned it to *** they said they'd heard that from other customers as well
I contacted them today to clear up the matter but I asked the for the pertinent info first: Who's bill was this? What was the date of service? The date the bill was sent to them? Had it been reported to the credit agencies yet? And I confirmed my contact info
This is where it got strange Though they had all the correct info to contact me in their system (because this is how I confirmed it was me calling), when asked the above questions I was livid that they'd reported me to

To whom it may concern,I have not heard from Once Upon a Child regarding this matterI have tried to leave comments on their social media pages explaining my situation and they deleted my comments and then blocked me from commentingSo I feel as though they are unwilling to help rectify the
situation.Thank you,*** ***

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Description: GENERAL MERCHANDISE-RETAIL

Address: 13945 N Highway 183, Austin, Texas, United States, 78717-5908

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