OneMain Financial

The process was very easy

The employees at One Main are great, caring, and professional!

Friendly, Fast Customer Service;Easy Terms & Payment Options

Great staff very helpful and nice

It was a pleasure to deal with this company

We went to One Main Financial to get a loan after I had our child about years ago We were making our payments on time and doing fine until we fell on hard times, family illness and job layoffs We enlisted the help of National Debt Relief to take on our debt, negotiate with our creditors and help us get out of debt without filing for bankruptcy All was fine, we did exactly as we were told by National Debt Relief by directing all our creditors to them by phone and mail We made our payments to the National Debt Relief and then closed our account Our credit reports show our One Main Debt as closed and purchased by another party Our credit score has been rising and all has been well until.......I get served that I am being civilly sued by One Main Financial for over $9,000.00!!!!! We had no idea there was an issue or that we still even owed them money! I sent them letters via certified mail to their attorneys and I have never received a reply so now I am forced into court to possibly have my wages garnished or worse! I offered to negotiate with them and they refuse to talk to meI feel like this is all a scam to get more money from us that we do not owe! How can out Credit report look good and show them as a closed debt yet they are suing me for more money!!!! No other creditor is bothering us, they all show they are closed as wellOne Main is ruthless, and love nothing more than to ruin good peoples lives that are just trying to get by! We pay our bills and our debt, we are not the type to just blow off creditors, we tried to do the right thing and survive at the same time! So, when you think your doing the right thing, these vultures come in and try to ruin you with no negotiation Sure, they give anybody money but you will pay for it the rest of your life!

They were very courtious and the paperwork was ready for me when I got there, do I didn't have to spend a lot of time there

My first couple experiences were good then I received an email stating that I was preapproved for an additional $as long as I met criteriaI put in the information and received a page stating I was approved for a secured loan and that my current vehicle on file was enough to cover the loan valueThere was no disclaimer of any kindThen it took me to a page to upload my documents proof of insurance,income,etcthen I received a phone call from the branch stating they would have to send it all to the underwriters and they did a hard inquiry on my creditLastly I received an email stating the approval would be contingent on meeting criteria not at all what the initial page saidThis is just a scam to run people's credit so that people like myself that are in the rebuilding process will always have to use them and no be able to go to local banksAt least that is my opinion of why the marketing department for this company would do this.I spoke with the district manager and he acted like this was the first he heard of it and wanted me to send him a picture of the page of course when I tried to go back to retrieve it I can only log in to my accountI will be paying off my loan as soon as possible and not utilizing this company in the future.I hope others will do the same

Great Service Excellent experience very professional

let me start by saying please read reviews before letting OneMain Financial work up a loan for youI embarked on getting a loan to pay off several bills and the get caught up on auto loani applied for a loan thru Onemain, around the end of August Several days in I called to get status of loan and was told it with underwriting, a day later was called and asked if I had collateral, yes, I Have a boat, so they took information regarding my boat, at which point Friday august I was told the loan was approvedThe loan rep asked me to bring boat to their office, so they could take pictures and get vin number from the boatAfter pulling boat to the office and getting that taken care of I was then asked to come into office on Tuesday sept to finish up paper work on the loanI was unable to obtain my trailer title until Thursday sept 6, minutes before my appt to finalize the loan I receive a call and was required to purchase insurance on my boat since the loan amount requested was high, ok no problem Friday sept 7th I acquire insurance for the boatI then go to office thinking this is it I can sign for the loan, well no the rep tells me I need to add them as a LOSS Payee, just in case something happens to boat they have interest in receiving their funds that was loaned to meSo, the rep calls my insurance company explains to them the situation and has them complete a new insurance binder sent over with OneMain name on the binderSo that took all day, I called insurance they finally got binder changed, however my rep had left for the daySo, I called office first thing Monday morning Septand was told my rep was not in today, come in tomorrow to finish up loanTuesday Sept11, I call first thing and my rep says MrY*** I was out yesterday give me time to look over the insurance policy, ok I call several times during the day with no answer or call back, I knew something was wrong when my calls went unanswered and sent to voicemail, they were avoiding meThursday Sept12, I receive an email at 10:pm telling me loan was declinedNOW IT WASN'T SO MUCH THAT THE LOAN WAS DECLINED, THAT THEY TOOK ME THRU ALL THE HASSLE OF BRING BOAT TO OFFICE, ASKING TO ME GET INSURANCE, AND ADDING THEM TO THE POLICY TO THEM TURN AROUND AND SAY LOAN IS DECLINED, AFTER TELLING ME IT WAS APPROVED

This company was very friendly and helpfulThey answered all my questions before I could even askI would definitely apply for a loan with them again in the future and recommend them to anybody else who wished to do so

First I would like to thank one main for helping us with our financial needs more than once Very friendly and helpful staff, and fast and easy closing the loan And I would highly recommend friends and family to them!

Easy process and very friendly staff

Excellent option for me and my familyMy representative was straightforward and professionalThe process was fairly quick and I was given a check the same day

One main is awesome! The staff is so friendly, and every time I have needed assistance, they have been able to help meThey provide excellent feedback in a timely manner, and I can't share enough of my wonderful experiences with one main!

Great people to deal withIf I ever need another loan this is the place

To begin with, this is largely my fault I admit that I have poor credit, but it is due to circumstance as opposed to choice I also should have realized that when this company was acquired by SpringLeaf that they would never be able to help me
With that said, however, there is a lot I wish to file a complaint about, the main thing is poor customer service
I filled out an online application on Tuesday, September 5th The person who was supposed to "assist" me was MonicaI was unable to talk with her at the moment, so I attempted to call her back I left a total of four voicemail messages, none of which were returned, which should have been my second indicator to just walk away from this fiasco
Everyone I talked to at the agency was unpleasant and terse on the phone I never heard back from Monica
Well, the next person to "assist" me was Kim I was told to provide my paycheck stub, fill out a contact sheet, etc I spent the next couple of hours gathering everything together The end result? I was denied
The customer service at this place is absolutely abysmal How it should have been handled was very simple When the application was filled out, there should have been an instant yes/no answer Telling people that they must provide further information not only raises people's hopes, it inconveniences them
It is no surprise that One Main Financial turned me down They are a part of Springleaf Financial now Both business entities deluge people with offers of loans, usually at a substantial interest rate, and they have a high denial rate Probably because all of their mailings are full color
It is bad enough to have to deny someone The customer service team, and I use the term loosely, needs to be coached on empathy, and treating people with dignity and respect

The representative said that he would let me know something by the end of the dayI haven't heard from himI guess that's a no for the loan

It was an easy and fast experience getting a loan The people were very friendly

I am very satisfied with One Main FinancialI will send all my friends here