I purchased a rotation service and have all paperwork, yet they refused to deliver on the service because they were too lazy
I came into the store as we always do to get our oil change We have bought the tire rotation service before and that service is good for the lifetime of the tires I asked the associate to look up the record and he could not find it He found similar records He asked for assistance from the auto manager, *** *** *** said that he needed to find the specific record for me to get a rotation This was all done before closing time but nearing closing
I asked for the same service that we always get, a tire rotation every other oil change and a synthetic oil change *** did not like the idea of doing a tire rotation so close to closing (6:45pm to be exact) I had another associate (whom was extremely helpful in every which way, and is the only reason I will ever shop at this location again) find the record which warranted me a tire rotation
Walmart has failed to provide proper consumer information on refunds regarding car batteries
I had purchase a battery that was never usedWalmart has a day refund with receipt or no receiptIn my case the receipt faded way before the daysThe poor quality of the receipt made matters worst even with proper careMy only evidence turned into a blank piece of paperUnable to visually see the information displayed on that receiptI tossed it out! All other retail stores offer store credit, but this was not the case for meThe battery was never usedWalmart should print better quality receipt that don't fade away and inform consumers about the return policy
Product_Or_Service: Car Battery
Refused to take back recalled item (Swiss Rolls)
Sunday went to the west Ashley circle Walmart in Charleston South Carolina to return recalled Swiss Rolls & was refuse by young women working the customer service desk because they were expired & I didn't have the receipt even though I bought them the week before! So they're selling items extremely close to their sell by dates! & I won't be buying any food items or shopping there again! She stated that Walmart doesn't take expired items without a receipt! I called the following day to express how I satisfied I was with the service to rushed off the phone by someone pretending to a manager! I called the the corporate to claim & they connected me w/ the proper customer service by the name of *** who told me to come today before 6pm which I did he wasn't there! Now I'm irritated! I've been giving the run around since Sunday over some recalled Swiss Rolls!
The walamrt on centerville road has the absolute worst customer service I have ever experiencedWhen I asked for a large item to be price checked they refused to do so until I asked for a supervisor on dutyThe supervisor would not give me the price that was listed even though there was no other price tags on either of the gondolasThere were of the same product in the spot and of the supposed correct itemI was lied to and told they were only allowed to discount 10% per walmart policyWhen asked for a copy of the policy none was provided as well as I was unable to find it online or through their live customer service centerI was thoroughly embarrassed and apauled by the entire situationI have never been to a walmart where they do not honor the price that is posted especially when so much of that product had been listed
I visited the Copperas Cove, Texas Wal-mart yesterday to price matchThe manager on duty *** was disrespectful and unhelpful
She stated she was not going to honor the lowered price and walked away from meWhile I was standing there with Wal-Mart's price match policy and kmart slow cooker ad for $
The purchase was done on April 29th at 8:p.min the amount of $
On April 29th I purchased items at Walmart in Chamblee Georgia on Chamblee Tucker Road I spent dollars in total at Walmart that day I wanted to return three items that I purchased to Walmart they told me that even though I pay with my debit card I could only get a exchange or money on a Walmart gift card but I paid as debit not credit so I was expecting to get cashback when paying with a purchase and want to get money back I would get cash back since I paid as debit
Well I walked out of walmart with an ironic receipt that might of as well never existed for the good it did me when I stupidly gave the service desk walmart employee my money to try to send to a friend in Florida, they say 10min and its there, it wasnt, so I drove home hoping by morning thigns would be resolved because all their tracking site said was "no record of transaction"i called the number on the receit, and it turns out its MoneyGram I am dealing with, who tells me after a bunch of questions about ME I have to go to any moneygram and call them backSeeing that walmart is the only literal moneygram in miles of the ski town I live in, I tried, and because it was past moneygrams redicolous hours, they simply hung up on walmart, which btw refused to take any responsability or issue a refund, in fact they treated me like I am a scammer or something who has nothing better to do than print receits because the computer record they had that said "customer must call moneygram" to thgem meant I must personally call moneygram and resolve this and its not their problem and if I make a fuss they will remove me from the storethis was very distressing, I returned the next day during correct hours, to be told again I must personally call moneygramso I did on speakerphone because at this point I was fed up and frankly collecting evidence for the lawsuit I was seeing walmart was happy to engage me in since they literally said if I have a problem I can take them to court if I have that much money to wasteand I record all calls for reasons I wont get into here, but basically they had to hear moneygram tell me, that me calling on my phone is as stupid as I told walmarts manager at the support desk that btw was the it who sold me the moneyorder never saying a word about moneygram, and the only signs they had said something about a service called Riolong story short, as soon as moneygram talked to someone claiming to be a walmart rep, because they called from the walmart phone line(cuz spoofing services dont exist, sigh) they suddenly asked to talk to me, at which point they finally asked question about the person I sent to, when it was already way past any reasonable time they needed money that arrives in 10min since I had to make two seperate trips to walmart on different days to fix it, and the whole time moneygram apperantly was protecting me from fraud, because they neither believed I was really the person sending, and when that was clearly proven I asked for what possible reason did they put my order on special "no refunds no nothing until we get a call in person from a moneygram location" and the guy at walmart at the support desk thats the manager said that literally never EVER happenedso what they should of been trained for when it doesBecause I lost a friend who lent me money and then thought I was lying because neither walmart nor moneygram were remotely trying to resolve this bs, and then told me it was because I was sending to an suspect locationnot the person, but locationthis is staggeringthe location I put down was floridaas in the stateand this somehow justified them in making me jump through whatever hoops they demand, and walmart said until I resolve my issue with them, they dont have to do anything for me, and when like I said I tried the first time, because it was later than their support line is open(btw nothing about any time limits ont he receit from wallmart with moneygrams support number, so yea, they sell you things they cant even fix before you left the storebecause you sent to a stateummmI feel lied to by moneygram, and disrespected by walmart who was happy to take my money, but then doesnt even know they have to call when their computer tells them toBecause it says customer must call moneygram, they just assume from my own private number and they dont need to even hear it, when I told them I just talked to them and they said I must call from a phone at a moneygram locationwhich they consider themselves not to beI mean I could go further, but thats part is just more disrespect and insult from walmart employees that clearly felt that because its an hour before the store closes they are as good as off the clock, and I will be writing a nice long letter to walmartIts the least I can do for forcing me to waste 1200$ to pay back a roomate for lending me money for rent a year back that I no longer live with, I thought walmart to walmart was a good thing to try, oh my god, never again, I havent had to bear this type of insult ever before except when I cancelled service with certified letter from Blue X Blue Sh|t medical insurance, and they tried to act like I cant prove I sent it(facepalm)This was worse, walmart needs to stop lying about how its their service and not a moneygram kiosk that half the grocier stores have in them, except groceries dont try to hide who your really dealing with, with their brand
I was at Walmart this morning and ask the greeter where I can exchange a shirt and was divided either at the self checkout or I'll I advised him that I was going to do some shopping and then I would come to the self checkout after shopping I went through the self checkout and advised him that I was needing to do my exchange he then called a black girl up to assist me she advised me that she could not do the exchange there I would have to go to Isle I advised her that I needed to get to work and that was told that I could do it there she said she did not have a key and I would have to go down there so I cashed out and on my way downtown I heard her say she'll be back as I'm getting down the aisle I noticed nobody is there I hold down the isle at her and told her that at the same time a black gentleman was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went got the key and did my exchange for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black gentleman to me I took this as he was being prejudice due to I was white and she did not want to help me a black German was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went in got the Qt and did *** change for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black tournament me I took this as she was being prejudice do too I was white and she did not want to help me when calling the manager at the store later on in the day the manager had counter dick is herself I know nothing is going to be done with my to let people know
Unable cash verify or refund mo at order purchased at Walmart
Walmart Germantown WI is unable to cash a check that was purchased at this exact location with a receiptMoneygramIs unable to verify a money order that was purchased days earlierunacceptablemy bill are now late, and I cannot take advantage of sales prices of this weekend
I cancel phone service months ago and Walmart family mobile is still charging for the services
The Phone that is no longer in use the sale rep refuse to credit my account this over charge by Walmart family Mobile
I want to share the worse it seeing, how people who work at Walmart become the most ineffective and miserable people deal with, on how the a quote as say " Customer always first" its totally a statement due to the company own employee make the store reputation look deplorable and bad, and just for the record this it not just an associates and also talking about managers tooTreating customer like nothing, does this company forget, that retail survive because there customers? because if customers don't spends they money company doesn't make money so I believe customer deserve it to be treat with respect don't matter color, race or religion because at the end its the same color and amount on the billI believe every associate in house and new hire should be well train to work with customers, and also Walmart or walmart.com should be stand behind their own mistake and take full responsibility for it do not blame or make your customer take the fault for itI understand that you have all kind of customers but no all are the same, and the company cannot make every individual equally, so if you really care for your customer demonstrate with respect and appreciation those values that your quote saying, because doing the right thing doesn't mean allow every to pass but just to view and listen every issue
I called Walmart in Mukwonago for tires for my Jeep LibertyI picked out the General Grabbers STXI had an appointment for June 14, 8amThey were put on and I arrived home at 10amMy husband looked at them as he got out of the jeep and noticed that the tires wobbled when he closed the doorWe took a good look at them - they looked like the side wall was too softI immediately called Walmart at 10am and said I didn't like the way the side wall was too soft - like it was flatI talked to the gentlemen that had the tires put on, he said the tire manager was not in till 10:30am and would have him call me at that timeI did ask the gentlemen about some wrangler tires - which he could orderBut the last two times we bought wranglers, they didn't last at all even with tire rotations every milesAll we wanted was to return the tiresIf they didn't have any we liked we would have purchased them somewhere else and had Walmart put them on even if it cost a little moreHe said the tire manager would give me a callNo one called me that day or the next dayI called back on June and asked for the store managerShe told me they all had a conversation about what they could do for me and as far as she knew they were heading back to the tire desk to call meI said no one called me, that is why I'm calling youI told her that we have bought many sets of tires from this Walmart and we didn't like the way we were treated when they didn't even call backI told her we will NOT buy tires from there ever againShe said she was sorry about the situationShe was going to look into why they didn't call me backWe decided to keep the tires after we didn't receive a call backI then asked her to call me back after she found out why they didn't call me back; she said she would call meIt is now days since I talked to her and no phone call backThis is no way to run a Walmart, especially if you want them as return customersIt seems to me there are several incompetent managers running that WalmartWe have not shopped at Walmart since and now shop at Target
Usually I have a wonderful experience at our local walmartHowever, today was shocking! Today 5/21/at approximately 9:30pm I stopped at Walmart in West Brownsville Pa for a few thingsI had my two younger brothers with meThey were laughing and carrying on my youngest brother sprayed some axe body sprayI told him to knock it off and act right in publicOut of nowhere the Assistant Manager *** said in a harsh tone "do it again and your getting escorted out of here"I immediately adressed the situation and he said "if you don't like it you can get escorted out of here too"I made him aware that I would be calling the store manager on MondayHe responded with "I don't care do what you feel you have to"I told him he had a poor attitude and that I spend a lot of money at his locationHe said "I don't really care, it doesn't matter to me"I told him without customers he wouldn't have a jobSuch a poor excuse of a manager! I checked out and leftAs long as he is employed by Walmart I will not be shopping there
Walmart will not refund my $battery core fee or provide the used battery core I provided when I purchased a new battery
What is a core fee? If you are not able to bring in your old car battery when picking up your new battery, a 'Core' redemption charge/fee will be added to your purchase total in addition to the price of the new batteryThis is a state-mandated fee that is refundable to you upon return of a used car batteryThe goal is to encourage the return of unused/depleted batteries for proper recycling, helping to protect the environment from the hazardous materials present in all batteries entering landfills
On December 14, at 7:30pm I purchased a car battery from Walmart for a Buick Regal with a engine The previous battery in the car was a MAXX78N
I took an old car battery in for the core exchangeWalmart did not have this MAXX78N battery in stock, but identified another battery a MAXX75N that is smaller and they did have that would work in m
On April 13, I went to my local WalMart store #XXXXX in Napa California to look for an Internet cable and a birthday cardI didn't find the cord (they were out of stock), but found a great birthday cardAfter finding the card I continued to browse around the store looking at all the new springtime itemsWhen I was done I proceeded to the self check to purchase the cardAfter leaving the store I was approached by a woman in street clothes and a uniformed Walmart employeeThe woman in street clothes yells to me "excuse me I need to search your bag." I told her she may not search my bag, I have not taken anything from the store that I did not pay forI held up the birthday card and the receipt, just as I had when I exited the store to the greeterThen she proceeds to ask me if my name is Chantarelle? Which it is notShe ask me again to search my bag which I declineShe then threatens me with the policeI turn and continue to walk awayI decide to go in to the store and complain to one of the Managers LaTonya, I think? She assures me this is not how Walmart customers are treated and states she will talk to the woman who is a plain clothed security officer named MelI accept what she says she will do and I leaveThis is not enough, Mel knowingly and purposely embarrassed me for NO REASON AT ALLI told them to review to surveillance videos, I have taken nothingIf Mel can not do the only job she has been asked to do she should not have the position she hasShe is a liability to Walmart and should not be working there
I bought a Dyson over years ago and bought a warranty form Walmart and had to send back times and still defective and they refuse to replace the unit.I spoke to cystomer service today 06/01/again and explained my concerns and told her I was going to take legal action she said oh well heres our legal deptaddress.I don't understand how they can sell a warranty and not back it up.Its now about about to go back to service again ,How can they live with them selfs .And being so rude to a loyal customer.Walmart is the worst .They don't even return your calls from upper management
Return not being honored, I bought sets of *** head phones and no where did it say a different time limit then the day
I bought sets of *** by *** studio headphones for my kids b day They did not like them No where does it state a day return or I would have returned them sooner, I tried on the th and was unable to return them and I have receipts
Walmart feels they do not have to answer to wrongful accusations, slander and defamation of character
Went on Walmart.com to find out if a microwave was able to be sold in storesI was given the address of two stores, went to the first store and no microwave there, went home and called the other store and I asked for "small appliances" I was on hold different times minutes each timeThen the associate came on the phone and said what do you needI said small appliances and he said oh sorry there is no one in that department to answer the phone
I said why didnt you tell me that before? he said sorry what can I do for youI said Im looking for a certain microwave can you transfer me to someone who can help? He said what you looking for? I was like I just told you..so then I got a lady on the phone and she asked me why I was being uncooperative with the receptionist
So I explained to her, she said well tell him what you needSo then I asked for a manager, I got a guy na
Online, it was stated that at this specific store, a laptop was priced at $I called ahead before driving an hour and a half to make sure there were some in stockI was also given the price of $over the phone by an associateWhen I arrived, they sold me a laptop for this price but absolutely refused to sell another to my sister for the same advertised price of $Thsee were going to be two separate transactions by two separate peopleI am not sure how that is allowed
I purchased a rotation service and have all paperwork, yet they refused to deliver on the service because they were too lazy
I came into the store as we always do to get our oil change We have bought the tire rotation service before and that service is good for the lifetime of the tires I asked the associate to look up the record and he could not find it He found similar records He asked for assistance from the auto manager, *** *** *** said that he needed to find the specific record for me to get a rotation This was all done before closing time but nearing closing
I asked for the same service that we always get, a tire rotation every other oil change and a synthetic oil change *** did not like the idea of doing a tire rotation so close to closing (6:45pm to be exact) I had another associate (whom was extremely helpful in every which way, and is the only reason I will ever shop at this location again) find the record which warranted me a tire rotation
Walmart has failed to provide proper consumer information on refunds regarding car batteries
I had purchase a battery that was never usedWalmart has a day refund with receipt or no receiptIn my case the receipt faded way before the daysThe poor quality of the receipt made matters worst even with proper careMy only evidence turned into a blank piece of paperUnable to visually see the information displayed on that receiptI tossed it out! All other retail stores offer store credit, but this was not the case for meThe battery was never usedWalmart should print better quality receipt that don't fade away and inform consumers about the return policy
Product_Or_Service: Car Battery
Refused to take back recalled item (Swiss Rolls)
Sunday went to the west Ashley circle Walmart in Charleston South Carolina to return recalled Swiss Rolls & was refuse by young women working the customer service desk because they were expired & I didn't have the receipt even though I bought them the week before! So they're selling items extremely close to their sell by dates! & I won't be buying any food items or shopping there again! She stated that Walmart doesn't take expired items without a receipt! I called the following day to express how I satisfied I was with the service to rushed off the phone by someone pretending to a manager! I called the the corporate to claim & they connected me w/ the proper customer service by the name of *** who told me to come today before 6pm which I did he wasn't there! Now I'm irritated! I've been giving the run around since Sunday over some recalled Swiss Rolls!
The walamrt on centerville road has the absolute worst customer service I have ever experiencedWhen I asked for a large item to be price checked they refused to do so until I asked for a supervisor on dutyThe supervisor would not give me the price that was listed even though there was no other price tags on either of the gondolasThere were of the same product in the spot and of the supposed correct itemI was lied to and told they were only allowed to discount 10% per walmart policyWhen asked for a copy of the policy none was provided as well as I was unable to find it online or through their live customer service centerI was thoroughly embarrassed and apauled by the entire situationI have never been to a walmart where they do not honor the price that is posted especially when so much of that product had been listed
I visited the Copperas Cove, Texas Wal-mart yesterday to price matchThe manager on duty *** was disrespectful and unhelpful
She stated she was not going to honor the lowered price and walked away from meWhile I was standing there with Wal-Mart's price match policy and kmart slow cooker ad for $
The purchase was done on April 29th at 8:p.min the amount of $
On April 29th I purchased items at Walmart in Chamblee Georgia on Chamblee Tucker Road I spent dollars in total at Walmart that day I wanted to return three items that I purchased to Walmart they told me that even though I pay with my debit card I could only get a exchange or money on a Walmart gift card but I paid as debit not credit so I was expecting to get cashback when paying with a purchase and want to get money back I would get cash back since I paid as debit
Well I walked out of walmart with an ironic receipt that might of as well never existed for the good it did me when I stupidly gave the service desk walmart employee my money to try to send to a friend in Florida, they say 10min and its there, it wasnt, so I drove home hoping by morning thigns would be resolved because all their tracking site said was "no record of transaction"i called the number on the receit, and it turns out its MoneyGram I am dealing with, who tells me after a bunch of questions about ME I have to go to any moneygram and call them backSeeing that walmart is the only literal moneygram in miles of the ski town I live in, I tried, and because it was past moneygrams redicolous hours, they simply hung up on walmart, which btw refused to take any responsability or issue a refund, in fact they treated me like I am a scammer or something who has nothing better to do than print receits because the computer record they had that said "customer must call moneygram" to thgem meant I must personally call moneygram and resolve this and its not their problem and if I make a fuss they will remove me from the storethis was very distressing, I returned the next day during correct hours, to be told again I must personally call moneygramso I did on speakerphone because at this point I was fed up and frankly collecting evidence for the lawsuit I was seeing walmart was happy to engage me in since they literally said if I have a problem I can take them to court if I have that much money to wasteand I record all calls for reasons I wont get into here, but basically they had to hear moneygram tell me, that me calling on my phone is as stupid as I told walmarts manager at the support desk that btw was the i
t who sold me the moneyorder never saying a word about moneygram, and the only signs they had said something about a service called Riolong story short, as soon as moneygram talked to someone claiming to be a walmart rep, because they called from the walmart phone line(cuz spoofing services dont exist, sigh) they suddenly asked to talk to me, at which point they finally asked question about the person I sent to, when it was already way past any reasonable time they needed money that arrives in 10min since I had to make two seperate trips to walmart on different days to fix it, and the whole time moneygram apperantly was protecting me from fraud, because they neither believed I was really the person sending, and when that was clearly proven I asked for what possible reason did they put my order on special "no refunds no nothing until we get a call in person from a moneygram location" and the guy at walmart at the support desk thats the manager said that literally never EVER happenedso what they should of been trained for when it doesBecause I lost a friend who lent me money and then thought I was lying because neither walmart nor moneygram were remotely trying to resolve this bs, and then told me it was because I was sending to an suspect locationnot the person, but locationthis is staggeringthe location I put down was floridaas in the stateand this somehow justified them in making me jump through whatever hoops they demand, and walmart said until I resolve my issue with them, they dont have to do anything for me, and when like I said I tried the first time, because it was later than their support line is open(btw nothing about any time limits ont he receit from wallmart with moneygrams support number, so yea, they sell you things they cant even fix before you left the storebecause you sent to a stateummmI feel lied to by moneygram, and disrespected by walmart who was happy to take my money, but then doesnt even know they have to call when their computer tells them toBecause it says customer must call moneygram, they just assume from my own private number and they dont need to even hear it, when I told them I just talked to them and they said I must call from a phone at a moneygram locationwhich they consider themselves not to beI mean I could go further, but thats part is just more disrespect and insult from walmart employees that clearly felt that because its an hour before the store closes they are as good as off the clock, and I will be writing a nice long letter to walmartIts the least I can do for forcing me to waste 1200$ to pay back a roomate for lending me money for rent a year back that I no longer live with, I thought walmart to walmart was a good thing to try, oh my god, never again, I havent had to bear this type of insult ever before except when I cancelled service with certified letter from Blue X Blue Sh|t medical insurance, and they tried to act like I cant prove I sent it(facepalm)This was worse, walmart needs to stop lying about how its their service and not a moneygram kiosk that half the grocier stores have in them, except groceries dont try to hide who your really dealing with, with their brand
I was at Walmart this morning and ask the greeter where I can exchange a shirt and was divided either at the self checkout or I'll I advised him that I was going to do some shopping and then I would come to the self checkout after shopping I went through the self checkout and advised him that I was needing to do my exchange he then called a black girl up to assist me she advised me that she could not do the exchange there I would have to go to Isle I advised her that I needed to get to work and that was told that I could do it there she said she did not have a key and I would have to go down there so I cashed out and on my way downtown I heard her say she'll be back as I'm getting down the aisle I noticed nobody is there I hold down the isle at her and told her that at the same time a black gentleman was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went got the key and did my exchange for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black gentleman to me I took this as he was being prejudice due to I was white and she did not want to help me a black German was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went in got the Qt and did *** change for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black tournament me I took this as she was being prejudice do too I was white and she did not want to help me when calling the manager at the store later on in the day the manager had counter dick is herself I know nothing is going to be done with my to let people know
Unable cash verify or refund mo at order purchased at Walmart
Walmart Germantown WI is unable to cash a check that was purchased at this exact location with a receiptMoneygramIs unable to verify a money order that was purchased days earlierunacceptablemy bill are now late, and I cannot take advantage of sales prices of this weekend
I cancel phone service months ago and Walmart family mobile is still charging for the services
The Phone that is no longer in use the sale rep refuse to credit my account this over charge by Walmart family Mobile
I want to share the worse it seeing, how people who work at Walmart become the most ineffective and miserable people deal with, on how the a quote as say " Customer always first" its totally a statement due to the company own employee make the store reputation look deplorable and bad, and just for the record this it not just an associates and also talking about managers tooTreating customer like nothing, does this company forget, that retail survive because there customers? because if customers don't spends they money company doesn't make money so I believe customer deserve it to be treat with respect don't matter color, race or religion because at the end its the same color and amount on the billI believe every associate in house and new hire should be well train to work with customers, and also Walmart or walmart.com should be stand behind their own mistake and take full responsibility for it do not blame or make your customer take the fault for itI understand that you have all kind of customers but no all are the same, and the company cannot make every individual equally, so if you really care for your customer demonstrate with respect and appreciation those values that your quote saying, because doing the right thing doesn't mean allow every to pass but just to view and listen every issue
I called Walmart in Mukwonago for tires for my Jeep LibertyI picked out the General Grabbers STXI had an appointment for June 14, 8amThey were put on and I arrived home at 10amMy husband looked at them as he got out of the jeep and noticed that the tires wobbled when he closed the doorWe took a good look at them - they looked like the side wall was too softI immediately called Walmart at 10am and said I didn't like the way the side wall was too soft - like it was flatI talked to the gentlemen that had the tires put on, he said the tire manager was not in till 10:30am and would have him call me at that timeI did ask the gentlemen about some wrangler tires - which he could orderBut the last two times we bought wranglers, they didn't last at all even with tire rotations every milesAll we wanted was to return the tiresIf they didn't have any we liked we would have purchased them somewhere else and had Walmart put them on even if it cost a little moreHe said the tire manager would give me a callNo one called me that day or the next dayI called back on June and asked for the store managerShe told me they all had a conversation about what they could do for me and as far as she knew they were heading back to the tire desk to call meI said no one called me, that is why I'm calling youI told her that we have bought many sets of tires from this Walmart and we didn't like the way we were treated when they didn't even call backI told her we will NOT buy tires from there ever againShe said she was sorry about the situationShe was going to look into why they didn't call me backWe decided to keep the tires after we didn't receive a call backI then asked her to call me back after she found out why they didn't call me back; she said she would call meIt is now days since I talked to her and no phone call backThis is no way to run a Walmart, especially if you want them as return customersIt seems to me there are several incompetent managers running that WalmartWe have not shopped at Walmart since and now shop at Target
Usually I have a wonderful experience at our local walmartHowever, today was shocking! Today 5/21/at approximately 9:30pm I stopped at Walmart in West Brownsville Pa for a few thingsI had my two younger brothers with meThey were laughing and carrying on my youngest brother sprayed some axe body sprayI told him to knock it off and act right in publicOut of nowhere the Assistant Manager *** said in a harsh tone "do it again and your getting escorted out of here"I immediately adressed the situation and he said "if you don't like it you can get escorted out of here too"I made him aware that I would be calling the store manager on MondayHe responded with "I don't care do what you feel you have to"I told him he had a poor attitude and that I spend a lot of money at his locationHe said "I don't really care, it doesn't matter to me"I told him without customers he wouldn't have a jobSuch a poor excuse of a manager! I checked out and leftAs long as he is employed by Walmart I will not be shopping there
Walmart will not refund my $battery core fee or provide the used battery core I provided when I purchased a new battery
What is a core fee? If you are not able to bring in your old car battery when picking up your new battery, a 'Core' redemption charge/fee will be added to your purchase total in addition to the price of the new batteryThis is a state-mandated fee that is refundable to you upon return of a used car batteryThe goal is to encourage the return of unused/depleted batteries for proper recycling, helping to protect the environment from the hazardous materials present in all batteries entering landfills
On December 14, at 7:30pm I purchased a car battery from Walmart for a Buick Regal with a engine The previous battery in the car was a MAXX78N
I took an old car battery in for the core exchangeWalmart did not have this MAXX78N battery in stock, but identified another battery a MAXX75N that is smaller and they did have that would work in m
On April 13, I went to my local WalMart store #XXXXX in Napa California to look for an Internet cable and a birthday cardI didn't find the cord (they were out of stock), but found a great birthday cardAfter finding the card I continued to browse around the store looking at all the new springtime itemsWhen I was done I proceeded to the self check to purchase the cardAfter leaving the store I was approached by a woman in street clothes and a uniformed Walmart employeeThe woman in street clothes yells to me "excuse me I need to search your bag." I told her she may not search my bag, I have not taken anything from the store that I did not pay forI held up the birthday card and the receipt, just as I had when I exited the store to the greeterThen she proceeds to ask me if my name is Chantarelle? Which it is notShe ask me again to search my bag which I declineShe then threatens me with the policeI turn and continue to walk awayI decide to go in to the store and complain to one of the Managers LaTonya, I think? She assures me this is not how Walmart customers are treated and states she will talk to the woman who is a plain clothed security officer named MelI accept what she says she will do and I leaveThis is not enough, Mel knowingly and purposely embarrassed me for NO REASON AT ALLI told them to review to surveillance videos, I have taken nothingIf Mel can not do the only job she has been asked to do she should not have the position she hasShe is a liability to Walmart and should not be working there
I bought a Dyson over years ago and bought a warranty form Walmart and had to send back times and still defective and they refuse to replace the unit.I spoke to cystomer service today 06/01/again and explained my concerns and told her I was going to take legal action she said oh well heres our legal deptaddress.I don't understand how they can sell a warranty and not back it up.Its now about about to go back to service again ,How can they live with them selfs .And being so rude to a loyal customer.Walmart is the worst .They don't even return your calls from upper management
Worst place to shop ever
Return not being honored, I bought sets of *** head phones and no where did it say a different time limit then the day
I bought sets of *** by *** studio headphones for my kids b day They did not like them No where does it state a day return or I would have returned them sooner, I tried on the th and was unable to return them and I have receipts
Walmart feels they do not have to answer to wrongful accusations, slander and defamation of character
Went on Walmart.com to find out if a microwave was able to be sold in storesI was given the address of two stores, went to the first store and no microwave there, went home and called the other store and I asked for "small appliances" I was on hold different times minutes each timeThen the associate came on the phone and said what do you needI said small appliances and he said oh sorry there is no one in that department to answer the phone
I said why didnt you tell me that before? he said sorry what can I do for youI said Im looking for a certain microwave can you transfer me to someone who can help? He said what you looking for? I was like I just told you..so then I got a lady on the phone and she asked me why I was being uncooperative with the receptionist
So I explained to her, she said well tell him what you needSo then I asked for a manager, I got a guy na
Online, it was stated that at this specific store, a laptop was priced at $I called ahead before driving an hour and a half to make sure there were some in stockI was also given the price of $over the phone by an associateWhen I arrived, they sold me a laptop for this price but absolutely refused to sell another to my sister for the same advertised price of $Thsee were going to be two separate transactions by two separate peopleI am not sure how that is allowed